hp_trainingcatalogue jul 2009- jan 2010

HP Education ServicesTraining catalogue 2009 - 2010

3-6 IT Service Management (ITSM)

7-9 Project Management (PM) & Business Analysis (BA)

10 Softskills for IT Professionals

11-12 HP-UX

13-14 HP StorageWorks

15 HP ProLiant

16-17 VMware / Citrix

18 Linux

19 Microsoft / Data Center

20 HP Education Pack

For more information call: (852) 3559 7837or visit www.hp.com.hk/education

HP Education ServicesTraining in times of ChangeChange is constant.

To keep up with the changes, IT professionals and organizations need to update their knowledge, enhance the skills and adopt positive attitude. With effective training, IT professionals and organizations are changed to better prepare for and excel in the constant changes.

It is times of change and it is a good time to train.

Why HP Education Services?

• Total Solution – full range of ITSM, PM/BA, softskills, HP technology, virtualization & technical training – more than 650 scheduled courses, 3000 self-paced online courses – education consulting to meet your business needs

• Innovation – pioneer in ITIL, PM/BA, Softskills for IT Professionals training – HP “Race to Results” simulation for ITSM & PM – virtualization combo training

• Leadership – more than 30 years experience in education, train more than 200,000 professionals every year – authors of ITIL v3 core books – one of the largest VMware authorized training partners

• Quality – instructor-led by accredited experts – focus on job specific skill sets with hands-on practical experience – good student feedback & high exam passing rate

Better business outcomes through training

What do we offer?IT Service Management (ITSM)Learn from the ITIL v3 core book authors. Full range of ITIL training from Foundation, Manager, bridging and intermediate courses leading to ITIL Expert, plus CobiT and ISO20000.

PM & Business Analysis (BA) Prepare for PMP certification, get CDUs for CBAP. Train with PMI Global REP and IIBA EEP.

Softskills for IT ProfessionalsWhile technical skill is basic, softskills differentiate the great from good. Inspiring and interactive workshops for personal effectiveness and working in teams, problem solving and creative thinking.

HP-UX, HP StorageWorks, HP ProLiantBroad range of courses for UNIX administrators to seasoned professional, managing EVA and Blade system.

Virtualization (VMware, Citrix, MS)Full range of VMware courses by VATC leading to VCP certification; Citrix and Microsoft Windows Server 2008 courses.

Linux, Microsoft, Data Center, SAPRHCE rapid track, Microsoft SharePoint, Exchange and Windows Server 2008. Certify your expertise with CDCP & CDCS. Develop your ERP knowledge with SAP Level 1 certification.

HP Education Pack A flexible, economical and simple way to purchase training with a credit of education services you can use for all our scheduled classes.

IT Service Management (ITSM)As businesses demand more from IT, IT organizations are looking to ITIL (IT Infrastructure Library) Service Management as the best practice approach to operational and service excellence. IT Service Management (ITSM) is a business strategy that enables the IT department to deliver a better customer experience. The goal: to transform their organization from a tactical technology-provider to a strategic, business-oriented service operation. Service Management however, is not simply about IT systems, process and operational procedures – it is acutely reliant on people – the people who will implement, deliver and sustain the improvements necessary to provide customers and the business with the highest quality of service.

HP is the world’s leading provider of IT Service Management/ITIL solutions - including systems software, consulting, support and training. HP offers the full range of education courses and curriculum paths for ITIL v2 and v3 with instructors certified and experienced in implementing ITSM solutions for our customers. HP’s

innovative simulation is included in our Foundation courses and available separately for awareness and team building. Based on the high octane world of motor racing, our exciting, interactive simulation enables participants to experience the benefits of ITIL and IT service management.

Solid Experience• More than 15 years experience in ITIL/ITSM education• Trained more than 100,000 IT professionals in ITIL/ ITSM & HP Software

ITSM Leadership• Authors of “Service Operations” book, ITIL glossary & service model in ITIL v3

Effective Learning• HP “Race to Results” ITSM Simulation Game• High examination passing rate

Total Solution• Awareness, foundation, manager, bridging & leading to ITIL Expert• Optional ISO20000, CobiT, MOC, PMP

3

HP Race to ResultsService Management

SimulationHF415x 1 day

ITIL v3Foundation for ITSM

HF421s 3 days

ITIL v3Foundation Upgrade

HE785s 2 days

ITIL v3 Managing Across the Lifecycle

HF442s 5.5 days

ITIL v2 Manager to ITIL Expert Bridge

HF436s 4.5 days

ITIL ServiceManagement

Certification ProgramU8687/8s 14 days

Awareness

ITILversion 3

ITILversion 2, v3 Bridge

Foundation

ITIL v3 Foundation Certificate in ITSM

ITIL v3 Foundation Upgrade

Examination

ITIL Expert Certificate

ITIL Expert Certificate

Notes: = Certification

Pre-requisite * ITIL v3 Foundation Certificate in ITSM ** ITIL v2/v3 Foundation Certificate in ITSM *** Manager’s Certificate in ITSM **** Requires at least 17 units of credit in ITIL v3 Qualification Scheme

Intermediate Expert

ISO/IEC 20000Consultants

UC410s 3 days

ISO/IEC 20000 Consultants Certificate

CobiT Foundation

HE602s 2.5 days

CobiT Foundation Certificate

Supplementary(optional)

Capability Modules –OSA HF428s/RCV HF429s/SOA HF427s/PPO HF430s 5.5 days

Capability Module Examination

Manager’s Certificate in ITSM

******

***

*

****

IT Service Management (ITSM) Curriculum

To register, please visit our Web site at www.hp.com.hk/education, or email: [email protected], or call (852) 3559-7837 for more information.

ITIL Master

ITIL Expert

SS

V3 Manager Bridge(HF436s)

ITILManagersCertificate

(U8687/8s)

OSAHF428s HF430s HF429s HF427s

PPO RCV SOASD ST

Lifecycle Modules Capability Modules

SO CSI

Managing Across the LifecycleHF442s

ITIL v3 Foundation for Service Management(HF421s)

V3 Foundation Bridge(HE785s)

ITIL v2 FoundationCertificate(H1846s)

5

5

17

3 3 3 3 3 4 4 4 4

2

0.5

1.5

5

ITIL V2PractitionerCertificates

12 Credits Required

V2V1

4

HP Race to results Service Management SimulationCourse number: HF415xDuration: 1 day

Course overviewThe HP Race to Results Service Management simulation is an exciting and interactive workshop where participants experience the business benefits that Service Management (SM) can bring to their organizations. Set in the context of the “high octane” world of motor racing, the simulation is a 1-day program that provides participants with a high-level overview of SM. By applying ITIL lifecycle concepts, processes and culture of SM, participants aim to win the Championship through increased SM organizational maturity that leads to dramatic increases in business and race performance.

Key benefits• Have a high-level overview of ITSM• Experience business benefits brought to the organization by ITSM• Develop, implement & manage IT services via ITIL Service Delivery• Understand how ITIL Service Delivery facilitate alignment of IT processes to business objectives • Practice team building and create win-win situations

“I expected to sit and listen to a lecture. But the HP ITSM Simulation is all about real, live problems and finding hands-on solutions to them using what we had just learned.“

ITIL v3 Qualification Scheme

IT Service Management (ITSM)

* To achieve ITIL Expert, a minimum of 22 credits is required. For details of ITIL v3 qualification scheme, please refer to http://www.itil-officialsite.com/Qualifications/ITILV3QualificationScheme.asp.

5

ITIL v3 Foundation for IT Service Management (includes exam)Course number: HF421sDuration: 3 days (19.5 PDUs)

Course overviewThis course introduces the fundamentals of IT Service Management (ITSM) based on version 3 of the IT Infrastructure Library (ITIL). It describes the key concepts, processes, functions and roles of the ITIL service lifecycle. The course is made up of lectures and the exciting, hands-on HP Race to Results Service Management Simulation, which provides an interactive learning experience. This results in good awareness and comprehension of the main aspects of ITIL. The course prepares attendees for the ITIL v3 Foundation Certificate examination.

Delivery format• Lecture 60%• HP “Race to Results” Service Management Simulation 30%• Exam drill 10%

Course objectivesUpon successful completion of this course participants will be able to:• Gain an understanding of the ITIL service lifecycle and its key components • Gain the knowledge necessary to prepare for the “Foundation Certificate in IT Service Management” examination• Take part in the “Foundation Certificate in IT Service Management” examination from EXIN

ITIL v2 Manager to ITIL v3 Expert (includes exam) Course number: HF436s

Course overviewThis 4-day course + 1/2 day exam provides a management-level update on ITIL v3. It covers the components that are new to ITIL v3, and the significant differences between v2 & v3 in terms of concepts, processes, roles, and functions, and the relationships between resources, capabilities, processes and lifecycle phases. It prepares participarts to get the prestigious ITIL v3 Expert title.

Course objectivesUpon successful completion of this course participants will be able to:• Gain a good management-level understanding of the ITIL v3, including all aspects of the ITSM lifecycle • Gain the knowledge necessary to prepare for the “ITIL v3 Managers Bridge” examination from EXIN or ISEB

ITIL Service Manager Certification Program (includes Service Support and Service Delivery, Exam Preparation & Exam)Program number: U8687/8sDuration: 14 days (57.75 PDUs)

Course overviewThis 14-day program consists of the follow modules• 5-day ITIL Manager for Service Support (U8687s)• 5-day ITIL Manager for Service Delivery (U8688s)• 2-day ITIL Service Manager Exam Preparation (H8990s)• 2-day ITIL Service Manager Exam (Service Support & Service Delivery)

The ITIL Manager for Service Support and ITIL Manager for Service Delivery modules are based on the Service Model described in the IT Infrastructure Library (ITIL). These modules use experiential education methods to build individual knowledge and skills within a group context. Students work through the theory interactively in classroom discussions, case studies and practical exercises. The Exam Preparation module helps participants prepare for ITIL Service Support and Service Delivery exams. During this module, exam techniques are outlined, exam cases are analyzed and reference questions are discussed.


Free itSMF membership bundled


ITIL v3 Capability Certificate Courses (4 units of credit in ITIL v3 Qualification Scheme)

Operational Support and Analysis (includes exam)Course number: HF428s

This is 5-day course + 1/2 day exam which provides indepth coverage of the ITIL v3 areas of Event Management, Incident, Request Fulfillment, Access Management, Problem Management, Service Desk, Technical Management, IT Operations Management, and Application Management.

Release, Control & Validation (includes exam)Course number: HF429s

This is 5-day course + 1/2 day exam which provides in-depth coverage of the ITIL v3 areas of Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfillment, Service Evaluation and Knowledge Management.

Service Offering & Agreements (includes exam)Course number: HF427s

This is 5-day course + 1/2 day exam which provides in-depth coverage of the ITIL v3 areas of Service Portfolio Management, Service Level Management, Service Catalogue Management, Demand Management, Supplier Management, and Finance Management.

Planning, Protection & Optimization (includes exam)Course number: HF430s

This is 5-day course + 1/2 day exam which provides in-depth coverage of the ITIL v3 areas of Capacity Management, Availability Management, IT Service Continuity Management, Information Security, Management, and Demand Management.

NOTE: Students must be able to provide proof of ITIL v3 Foundation certification or ITIL v2 Practitioner certification in order to take the exam offered as part of this course.

ISO/IEC 20000 Consultants (includes exam)Course number: UC410SDuration: 3 days

Course overview This 3-day course gives a broad overview of the ISO/IEC 20000 IT Service Management standard educates attendees in how to scope and prepare for formal certification process. It includes guidance on the itSMF ISO/IEC 20000 Certification Scheme, a detailed look at parts 1 and 2 of the standard, scoping guidelines, implementation considerations, preparing for an audit, and the role of the Registered Certified Body (RCB). The course includes the formal itSMF ISO/IEC 20000 Consultants Examination.

Course objectives • Understand the ISO/IEC 20000 Standard and how it relates to other sources of ITSM best practice • Understand the itSMF ISO/IEC 20000 Certification Scheme and the way in which it is operated and applied • Be able to scope and pre-assess a formal certification application • Take and pass the formal itSMF ISO/IEC 20000 Consultants examination

COBIT® Foundation (includes exam)Course number: HE602sDuration: 2 days plus exam

This course addresses the benefits of a sound IT Governance framework and explains how this can be realized using the best practice framework COBIT®. The elements of the COBIT® framework are explained using case studies and interactive presentations. An examination preparation module is included to prepare participants to take the COBIT® Foundation examination.

6



FoundationProject Management

FundamentalsHC577s 3 days

earn 22.5 PDUs

Awareness(Optional)

HP “Race to Results”PM Simulation Workshop

HC575x 1 day

earn 6 PDUs

PMP Exam Review®

HF389s 2 days

earn 14 PDUs

Project ManagementFoundation ProgramHKPMF 5 days

earn 36.5 PDUs

OR

FastTrack PMP- 4 consecutive SatHK1023L 4 days

earn 35 PDUs

AdvancedRisk Management

in ActionHKRMA 2 days

earn 15 PDUs

Outsourcing andVendor ManagmentHKOVM 2 days

earn 15 PDUs

Notes:

= Recommended PMP Certification Plan Course

= PMI’s Professional Development Units (PDUs) / IIBA’s Continuing Development (CDUs)

P

P P

Program and ProjectPortfolio Management

HKPPPM 2 days

earn 15 PDUs

Principles of BusinessAnalysis

HE551s 3 days

earn 21 PDUs & 24 CDUs

Project Management Foundation Program Program number: HKPMFIncludes course number: HC577s & HF389sDuration: 5 days (36.5 PDUs)

Course overviewThis course is designed to give participants a comprehensive overview of project management based on the principles and practices in the PMBOK®, all within a 5-day workshop.

Day 1-3: Project Management FundamentalsCourse number: HC577sDuration: 3 days (22.5 PDUs)

This course provides the fundamental concepts, processes, and techniques to successfully manage projects. It features the exciting hands-on Race to Results Simulation that provides project management experience set in the context of motor racing. Learned project management fundamentals are immediately practiced in a multiple project team environment to maximize achievement of enterprise objectives.Lessons learned are captured and discussed relative to the participant’s work environments.

Day 4-5: PMP Exam Review ® Course number: HF389sDuration: 2 days (14 PDUs)

This comprehensive examination preparation seminar covers the five project management processes, as described in PMI®’s “A Guide to the Project Management Body of Knowledge”, which span the nine project management knowledge areas, as well as the area of Professional Responsibility. This course when combined with HC577S “Project Management Fundamentals” is especially suitable for experienced project managers seeking to satisfy the education requirement for PMP® certification.

7

Project Management

Project Management Curriculum


FastTrack PMPCourse number: HK1023LTime: 9:00 am - 7:00 pmDuration: 35 hours (4 Saturdays, 35 PDUs)

Course overviewThis is an intensive course focusing on the five core Project Management (PM) processes and the nine PM knowledge areas as described in the PMBOK® Guide. The course will introduce the theoretical framework, tools and techniques and all the project management processes in the PMBOK® Guide. A session on PMP examination skills and question drills is also included in this course, and participants will receive 200 PMP exam practice questions.

Delivery format• Classroom presentation 60%• Case studies and group exercises 30%• Exam drill 10%

Course outline• Overview• Communications management• Integration management• Risk management• Scope management• Quality management• Time management• Procurement management• Cost management• Professional responsibilities• Human resources management

Principles of Business AnalysisCourse number: HE551sDuration: 3 days (21 PDUs & 24 CDUs)

This course is intended for business analysts andrelated professionals such as Project Managers,QA Managers, Project Customers, TechnicalLeads, Systems Engineers or anyone with asubstantive role in the success of projects

Course objectiveLearn how to:• Write accurate requirements for your projects• Prepare a requirements management work plan Create a problem solving framework for process improvement• Enhance your ability to communicate the scope of the proposed solution through a context design diagram• Determine the best modeling approach for various project types• Implement a project test plan approach• Work effectively with distance team members• Create a productive outsourcing environment• Apply lean techniques for project processes

Benefits to You• Gain exposure to essential business analysis concepts and techniques• Learn terminology and role content consistent with the International Institute of Business Analysis (IIBA)• Articulate and execute the job responsibilities of a Business Analyst• Successfully perform the Business Analyst (BA) role on a small to medium size

Gain 24 CDUs for CBAP® certification

8

Project Management & Business Analysis


Personal Effectiveness and LeadershipCourse number: HKPELDDuration: 2 days

Course overviewChange is constant nowadays. One can choose to lead a fulfilling life effectively amid the changes or just follow reactively with lots of negative energy. The “Personal Effectiveness and Leadership” workshop is designed to help participants to explore their own preference and direction, overcome limiting beliefs and align daily life with direction through effective time management. Myers-Briggs Type Indicator (MBTI), the most widely used analytical instrument for understanding personality, is employed together with relevant case studies and role play based on IT and business environment.

Key benefits• Improve self-understanding through personality type identification• Identify and overcome limiting beliefs that hinder personal effectiveness• Learn effective time management paradigm and techniques• Practice personal leadership in face of changes

Workshop highlights• Self understanding & understanding others through use of Myers-Briggs Type Indicator (MBTI), the most widely used analytical instrument for understanding personality• Practical case studies which simulate real life business and IT environment• Highly interactive with role play, case study, exercise and experience sharing• Facilitated by experienced IT practitioners and learning consultants• Designed to suit the learning style of IT professionals

Workshop outlineA 2-days highly interactive workshop covering• Introduction to MBTI and Type theory• Personal profile based on MBTI• Direction exploration based on the type• Overcoming limiting beliefs• Personal leadership facing changes• Effective time management

Working in Teams for IT ProfessionalsCourse number: HKTBCRDuration: 2 days (15 PDUs)

Course overviewThe job nature and training for IT professionals have shaped them to be technical oriented while the people side, like communication and interpersonal skill, is less emphasized. This workshop is specifically designed for IT professionals to • Improve self-understanding through personality type identification• Understand & appreciate the differences between people• Learn to communicate effectively with different types of people• Apply type understanding to improve interpersonal relationship, teamwork and personal leadership.

Myers-Briggs Type Indicator (MBTI), the most widely used analytical instrument for understanding personality, is employed together with relevant case studies and role play based on IT and business environment.http://www.aptinternational.org

Workshop highlights• Self understanding & understanding others through use of Myers-Briggs Type Indicator (MBTI), the most widely used analytical instrument for understanding personality• Practical case studies which simulate real life business and IT environment• Highly interactive with role play, case study, exercise and experience sharing• Facilitated by experienced IT practitioners and learning consultants• Designed to suit the learning style of IT professionals

Workshop outlineA 2-days highly interactive workshop covering• Introduction to MBTI and Type theory• Personal profile based on MBTI• Experiencing the difference in E-I, S-N, T-F, and J-P dimensions• Personal Leadership• Effective communication based on types• Building interpersonal relationship with different types• Building team and leading change

9

Softskills for IT Professionals


Problems Solving for IT ProfessionalsCourse number: HKPSVDuration: 2 days

Course overviewThis workshop is specifically customized for IT Professionals and teaches the participants how to quickly and accurately resolve problems from three perspectives:• Product • Process • People

During the workshop, the participants can look forward to solve problems ranging from a simple Call Center voice clip to complex Mission Critical problem affecting live data corruption from a real bank.

How can you quickly isolate such problems and resolve it soonest possible?

Workshop Outline1. Introduction to IT Problem Solving2. Observation: Listening and Questioning Techniques • Listening for clues • Asking the right questions3. Problem Recognition -Symptom, Cause and Effect4. Problem Statement5. Causes: Solving Voluminous Problems: • Tools: Pareto, Fish-Bone, Root Cause Analysis6. Solving Complex Problems • Data Collection • Gaps and Differences • Likely Causes and probable solutions7. Action: Decision Matrix8. Solving Human-related Problems9. Real Life Case Studies • Call Centre cases • Bank Data Corruption case • Customer’s voice clip • IT Products cases

MethodologyThis interactive workshop will be conducted with a good blend of instructions, discussions, root cause analysis and real life case studies. Participants can look forward to solve some real life IT related problems.

Intended audienceThis workshop is specifically customized for IT Professionals, Engineers, Supervisors and IT Managers.

Innovation and Creative Thinking for IT ProfessionalsCourse number: HKICTDuration: 2 days

Course overviewAs IT Professionals, whatever we can fantasize, we can computerize. However, to fantasize, we need the skills to create and innovate. Consider these scenarios:

• You are in the midst of an important project when you encounter a tough problem. How do you resolve the situation?• Your current process is inefficient and obsolete; your boss wants you to find a better way. How are you going to find new ideas to improve it?• Costs are already cut to rock bottom. What innovative ways can further improve your organizational competitiveness?• Your major customer needs a unique solution. How are you going to think out-of-the-box to help him? If these scenarios sound familiar and interesting, then this workshop is for you! All of us are born creative. You can rediscover your creative mind through this powerful and life-changing workshop.

At the end of this workshop, participants will be able to generate 50 ideas in 6 minutes and 1,000 ideas within 28 minutes!

Workshop content• Introduction to creativity and innovation• The idea trap• The innovative mindset• Creative problem-solving• Divergent methodology and tools (how to generate 1,000 ideas)• Convergent methodology and tools (how to identify the best ideas)• Solving real-life problems

Intended audienceIT professionals, R & D professionals, business managers and anyone who seeks better and faster ways of resolving problems, optimizing opportunities and realizing dreams.

10To register, please visit our Web site at www.hp.com.hk/education, or email: [email protected], or call (852) 3559-7837 for more information.

Softskills for IT Professionals

11 To register, please visit our Web site at www.hp.com.hk/education, or email: [email protected], or call (852) 3559-7837 for more information.

HP offers a broad range of courses with entry points that cater to the UNIX administrators or the seasoned professionals. These courses give you the skills that you want to maximize performance, reliability, security, and uptime on your HP-UX system.For new UNIX users, our UNIX Fundamentals, and HP-UX System & Network Administration I and II courses will give you a solid foundation to begin your HP-UX career. For experienced Solaris, AIX, or Linux administrators, our accelerated HP-UX System Administration for Experienced UNIX Administrators class will jump-start your HP-UX career.

To control and reduce planned and unplanned downtime, learn how to utilize HP’s high availability software with courses on HP Logical Volume Manager, VERITAS Volume Manager, HP Serviceguard and HP Metrocluster.

UNIX FundamentalsCourse number: 51434sDuration: 4 days

Course overviewThis course is an extensive introduction to the UNIX®

operating system and how to use its many commands and utilities. It also covers the standard UNIX system file editor and basic shell programming. This course is the foundation and prerequisite for most other courses in HP Education’s Tru64 and HP-UX curricula. The 4-day course is 60 percent lecture and 40 percent hands-on labs using HP servers.

HP-UX System and Network Administration ICourse number: H3064s Duration: 4 days

Course overviewThis hands-on course is the first of two courses that prepare system administrators to successfully configure, manage, maintain, and administer HP-UX servers in a networked environment. Emphasis is on configuring file systems, peripherals, and user accounts, as well as managing and configuring core OS, patches, and application software. Successful completion of HP-UX System and Network Administration I and II will help in preparation for the HP-UX Certified System Administrator (CSA) technical certification. The 4-day course is 50 percent lecture and 50 percent hands-on labs using HP servers.

HP-UX System and Network Administration IICourse number: H3065sDuration: 4 days

Course overviewThis course is the second of two courses that prepare system administrators to successfully administer HP-UX servers in a networked environment. Successful completion of HP-UX System and Network Administration I and II will help in preparation for the HP-UX Certified System Administrator (CSA) technical certification. The 4-day course is 60 percent lecture and 40 percent hands-on labs using HP servers.

HP Integrity Blades Server AdministrationCourse number: HC590sDuration: 2 days

Course overviewThis 2-day course, students will learn how to successfully manage HP Integrity BladeSystem servers with HP-UX. This course focuses on system administration components rather than hardware deployment. The course introduces the BladeSystem enclosure, BladeServer models, BladeStorage models, Interconnect modules, HP Onboard Administrator, HP Virtual Connect and network storage solutions. It then highlights the HP BladeSystem c-Class server management using HP Systems Insight Manager. The course is 60% lecture and 40% hands-on labs using HP Integrity systems.

HP-UX

12

HP Serviceguard ICourse number: H6487sDuration: 4 days

Course overviewThis course teaches you how to use Serviceguard effectively to ensure the high availability of your systems. You will also learn how to configure and manage a Serviceguard cluster. This 4-day course is very lab-intensive, and is approximately 40 percent lecture and 60 percent lab.

HP Serviceguard IICourse number: U8601s Duration: 2 days

Course overviewThis lab-intensive course trains experienced system administrators how to use cluster technology with a Quorum service and appropriate LVM structures to support Oracle 9i and Oracle 10g in data center environments. Students will set up and test a failover cluster, upgrade and downgrade clusters to support 2-node and 4-node configurations, explore “extended distance clusters”, develop a basic CFS environment, upgrade from Oracle 9i, Oracle 10g RAC and configure a Continental Cluster.

HP-UX performance and tuningCourse number: H4262sDuration: 4 days

Course overviewThis course shows you how to optimize the performance of your computing environment. Extensive hands-on labs allow you to gain experience using standard UNIX and HP-specific tools to monitor, analyze, and tune the performance of HP-UX systems and common network services. The 4-day course is 50 percent lecture and 50 percent hands-on.

HP-UX


HP-UX Curriculum Paths

New UnixAdministrators

Unix Fundamentals51434s 3 days

HP-UX System& Net Admin I

H3064s 4 days

HP-UX System& Net Admin II

H3065s 4 days

Hands On with MC/ServiceGuard I

H6487s 4 days

HP MC/ServiceGuard II

U8601s 2 days

HP-UX Performanceand Tuning

H4262s 4 days

High Availability

AdvancedAdministration

Keep pace with storage technology - advance the skill level of your storage engineers, because you demand more In addition to these challenges, companies also need the right people with the right skills and expertise to manage immense volumes of data, making certain their teams maintain high levels of staff motivation and productivity. Education about storage options and management is as important as having the appropriate storage hardware and software itself.

HP Education Services provide training on Storage Networking, Disk Storage Systems, Storage Software and Storage Archiving to enable customers to get the most out of their HP storage investment. The following is a schematic Hong Kong summary of the curriculum path.

HP Education Services offer innovative programs that complement our extensive existing storage solutions. Our course offerings will help your storage experts gain the required knowledge and skills necessary to obtain accredited engineer certification, raising your productivity and providing your business with a better return on IT.

Our portfolio consists of HP StorageWorks courses that combine classroom instruction with online resources for increased learning effectiveness and flexibility.

Accelerated SAN EssentialsCourse number: UC434s Duration: 4 days

Course overviewThis 4-day course provides a comprehensive and accelerated understanding of SAN technologies and concepts. Students will gain the experience needed to tackle the challenges of working in enterprise class SAN environments.

HP StorageWorks XP 1: Configuration and ManagementCourse number: H6773sDuration: 4 days

Course overviewThis 4-day course introduces students to the XP disk array terminology, function, architecture, and configuration. Students will get configuration practice on our XP’s with LUN and Volume Management, Data Replication using Business Copy and Continuous Access, Performance Advisor, Disk and Cache partitioning and Command View XP Advanced Edition. In addition we will cover the concepts of External Storage, Thin Provisioning, and Snapshot XP This version uses updated releases of Command View XP Advanced Edition and Performance Advisor.

HP StorageWorks

13 To register, please visit our Web site at www.hp.com.hk/education, or email: [email protected], or call (852) 3559-7837 for more information.

Accelerated SANEssentials

UC434s 4 days

StorageNetworking

HP StorageWorksXP 1

H6773s 4 days

Managing HPStorageWorks EVAUC420s 3 days

EVA II: BusinessContinuity and

AvailabilityHF839s 2 days

HP StorageWorksXP 2

U8443s 4 days

Disk Storage Systems Storage Archiving


Managing HP StorageWorks enterprise virtual arrayCourse number: UC420sDuration: 3 days

Course overviewThis 3-day course combines theory and practical labs to teach users how to manage the HP StorageWorks Enterprise Virtual Array. The concepts and terminology are covered in-depth followed by configuration tasks which include Command View EVA 7.x, Snapshots, Snapclones, Business Copy 4.x via the Replication Solutions Manager version 3.x, Multi-path management with HP MPIO DSM on Windows, Secure Path (autopath) Management on UNIX, scripting with SSSU v 7.x and an introduction to EVAperf 7.

EVA II: Business Continuity and AvailabilityCourse number: HF839sDuration: 2 days

Course overviewThis 2-day instructor-led training course introduces the student to the HP StorageWorks Enterprise Virtual Array data replication environment. That environment includes both local replication (Business Copy Enterprise Virtual Array [BC EVA]) and remote replication (Continuous Access Enterprise Virtual Array) solutions. The focus of this course, however, is the remote replication capability represented by Continuous Access EVA. Also will discusse the Replication Solutions Manager (RSM) software application materials.

HP StorageWorks

15

Does your IT depend on HP ProLiant Servers? Make the most of it and maximize your investment with HP Education For the best performance and reliability from your HP ProLiant servers, training always is the effective way to achieve the business objectives. Training is not optional and it is an investment in the future. According to the Gartner Group, 40 percent of cost, people and process errors cause unplanned downtime. You can dramatically reduce those errors through professionally designed and delivered training.

The ProLiant essentials curriculum builds both core and advanced skills. Multi-level courses cover ProLiant systems deployment and systems management for servers and blades. HP Insight Control Environment (ICE) delivers total control, maximum flexibility, and tangible savings for your ProLiant infrastructure. In line with this new approach, HP has developed a new ICE curriculum covering all levels of training.

Insight Control Environment FoundationCourse number: HE643SDuration: 2 days

Course overviewThis course provides an introduction to HP Insight Control Environment. Students will be presented with an overview of the installation process for Insight Control Data Center Edition, then will work with labs for HP Systems Insight Manager and ProLiant Essentials software.

Deploying and Updating Insight Control Environment Course number: HE645SDuration: 3 days

Course overviewThis course provides students with the skills needed to effectively deploy and update Proliant servers using the Insight Control Environment.

HP BladeSystem AdministrationCourse number: HE646SDuration: 3 days

Course overviewIn this course, students will learn how to successfully deploy and manage HP BladeSystem servers. A brief architecture overview will ensure students understand the components of the HP BladeSystem solutions.

HP ProLiant

HP ProLiant Training Curriculum

Insight ControlEnvironment Foundation

HE643s 2 days

Deploying and UpdatingInsight Control Environment

HE645s 3 days

HP BladeSystemAdministration

HE646s 3 days


authorizedTRAINING CENTER


HP Education Services offers the official VMware training curriculum to provide the essential skills needed in a virtualized world. HP is a global VMware authorized training center (VATC), using VMware-certified instructors and course materials. Our training is recognized by VMware for their VMware Certified Professional (VCP) program. Accredited Systems Engineer (ASE) candidates can now use VMware certification (VCP) as an elective towards their ASE certification.

“Hewlett-Packard is one of our largest VMware Authorized Training partners, dedicated to the highest standards of quality training and customer satisfaction. With HP’s authorized VMware training, customers can be confident that they will have the best possible experience allowing them to make the most of their VMware investment.” -

Richard Kerr, Worldwide Partner Manager, VMware Education

VMware: Install and ConfigureCourse number: HB513s Duration: 4 days

Course overviewThis 4-day hands-on course explores VMware, which consists of VMware ESX Server and VMware VirtualCenter. Upon completion of this course, you can take the examination to become a VMware Certified Professional. Troubleshooting guidance, best practices and lab exercises are interspersed throughout the course. This course is 50% lecture and 50% hands-on lab.

VMware: Deploy, Secure and AnalyzeCourse number: HB934sDuration: 4 days

Prerequisites• Achievement of a passing score on a short on-line pre-test• Completion of VMware: Install and Configure (HB513S) or equivalent experience with VMware

Course overviewThis 4-day hands-on course covers mass deployment of ESX Server hosts using scripted installation, configuration and use of VMware Consolidated Backup (VCB), VMware Updated Manager and security features. The course conveys skills for management of ESX Server hosts using local CLI utilities, Troubleshooting tips are presented throughout. The course has been updated to reflect ESX Server and VirtualCenter, and focuses on ESX Server rather than ESX Server.

VMware: Skills for OperatorsCourse number: U8691s Duration: 2 days

Course overviewThis 2-day, hands-on training course explores managing VMware operations and configuration, and covers VMware ESX Server and VMware VirtualCenter.

VMware Certification Preparation Session TrainingCourse number: HB515s Duration: 2 hours

Course overview This 2-hour remotely assisted instructional learning (RAIL) online seminar will provide students with a structured learning plan that will prepare them to sit the VMware VCP examination by concentrating study effort upon those learning objectives that the VCP will test. It includes a lecture, some product demonstrations as well as class discussion and question & answer session.

VMware: Virtual Desktop ManagerCourse number: HB516sDuration: 4 days

Course overviewThis 4-day hands-on training course, aimed at experienced VMware administrators, covers installation, configuration, and management of a VMware Virtual Desktop Infrastructure (VDI) using VMware Virtual Desktop Manager (VDM). The course focuses on the delivery of virtual Windows® desktops using the VDM connection-server. This course is 50 percent lecture and 50 percent hands-on labs.

VMware

17

VMwareInstall and ConfigureHB513s 4 days

VMware Administration VMware Skills for Operators

VMwareSkills for OperatorsU8691s 2 days

VMwareDeploy, Secure, Analyze

HB934s 4 days

VMware Infrastructure: DesignCourse number: HG802sDuration: 4 days

Course overviewThis 4-day hands-on training course explores how to design VMware Infrastructure architectures with a focus on manageability, availability, and scalability. This classroom training consists of 50% lecture and 50% design exercises.

HP BladeSystem Virtualization Tools using Insight Dynamics - VSECourse number: HG812sDuration: 3 days

Course overviewThis 3-day course combines the best of the infrastructure management portfolio-including HP Systems Insight Manager, Insight Control and Virtual Server Environment-into one integrated offering for HP BladeSystem, ProLiant and Integrity servers. This course covers the installation and configuration of HP Insight Dynamics – VSE, using the Virtualization manager to view systems/workloads, using Capacity Advisor to perform systems capacity planning and VM consolidations, using Logical Server Management to provide advanced server management using the logical servers model and troubleshooting tasks.

Implementing Citrix XenServer Enterprise 5.0 on HP Fiber ChannelCourse number: HG814s Duration: 2 days

Course overviewThis 2-day course covers information needed to successfully deploy and manage XenServer Enterprise Edition 5.0 and the XenCenter management client. The course includes hands on labs where learners install and configure a virtualization server and then connect to the server with XenCenter. Students will then create a mix of Windows and Linux virtual machines. Next, students will create a XenServer resource pool and connect to remote storage. This allows students to explore advanced XenServer capabilities such as XenMotion and Automatic VM placement.

Implementing and managing Windows Server 2008 Hyper-VCourse number: HG814s Duration: 2 days

Course overviewThis 2-day course teaches how to install and configure Windows Server 2008 Hyper-V.

VMware/Citrix


VCP on VI3 Exam

VCP on VI3

VCP on vSphere [4] Exam

VCP on vSphere [4]

vSphere [4] What’s New

New to VMware

VCP on ESX 2.x

VI3 I&C/DSA/Fast Trackwithout exam

vSphere [4] ICM/vSphere [4] Fast Track

VMware Training Curriculum

Shortcut path available until end of Dec 2009Standard route to certification

Routes to VCP on vSphere [4]


HP offers a broad range of courses with entry points that cater for other platforms, such as Linux and Microsoft Windows. These courses give you the skills you need to maximized performance, reliability, security, and uptime on your system.

Red Hat Linux (with RHCE exam coupon)Course number: RH300 Duration: 5 days (4-day training & 1-day exam)Course overviewThis four-day course is an extensive introduction to the Red Hat LINUX® operating system and how to use its many commands and utilities. It also covers the installation, administration, and Kernel configuration. The one-day RHCE examination will be scheduled separately after attending this course.

Accelerated Linux for experienced HP-UX or Sun Solaris administratorsCourse number: U2794sDuration: 4 days

Course overview This four-day course covers topics of interest to experienced HP-UX or Sun Solaris system administrators wishing to develop an understanding of the skills required to administer Red Hat or SUSE Linux based systems in their enterprise computing environments. Upon completion of this course the student should be able to successfully install, configure, and bring online a Linux system. This course should also help prepare the student for Linux certification exams such as the LPI 101/102 required for Linux Professional Institute Level One Certification or other Linux certifications.

Linux administration ICourse number: H7091sDuration: 4 daysCourse overview This four-day course provides those with basic UNIX or Linux user experience, the knowledge & skills necessary to install, configure and manage their Red Hat and SUSE Linux systems. Topics include installation, system admin, configuring X Windows, configuring the kernel, Logical Volume Manager (LVM) and RAID, security and basic troubleshooting. Coupled with the next course, Linux system administration II (H7092S) is our recommended curriculum to assist those system admins wishing to prepare for one of the Linux certifications. Linux Professional Institute (LPI) Level 1, Red Hat (RHCE, RHCT) or SAIR.

Fundamentals of Linux and HP-UXCourse number: HKFLUXDuration: 5 daysCourse overview This course is an extensive introduction to the Linux and HP-UX operating system and how to use its many commands and utilities. It also covers the installation, administration, and Kernel configuration. The 5-day course is 60 percent lecture and 40 percent hands-on labs.

Linux

19

Microsoft and Data Centre courses

HP offers a broad range of courses with entry points that cater for other platforms, such as Linux and Microsoft Windows. These courses give you the skills you need to maximized performance, reliability, security, and uptime on your system.

Implementing and Managing Microsoft Exchange Server 2007 SP1Course number: MS5047 Duration: 3 days

Course overviewThis three-day instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 users) messaging environment. This course offers a significant number of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.

Implementing Microsoft Office SharePoint Server 2007Course number: MS5061Duration: 3 days

Course overviewThis three-day instructor-led course provides students with the knowledge and skills required to implement Microsoft Office SharePoint Server 2007 successfully in their organization.

Microsoft e-Learning courses

HP is a worldwide Microsoft e-Learning reseller and offers more 140 Microsoft courses. Both Microsoft IT and end user courses available covering technologies such as:- Windows Server 2008- Windows Vista- 2007 Office System- Exchange Server 2007 & OCS (unified communications)

For the details, please visit our website – http://www.hp.com.hk/education, or contact us @ 3559-7837.

Certified Data Centre Professional (includes exam)Course number: HKCDCPDuration: 2 days

Course Overview This is a two-day course designed to expose participants to the key components of the data centre. It will address how to setup, cooling, security, cabling, safety etc. to ensure a hi-available data centre. It will also address key operations and maintenance aspects.

* Certification exams will be administrated at the end of the last day of the course. The exam is an one-hour, 40 questions, closed book exam. Results of the exam Pass/Fail will be communicated to the attendee within two weeks after the examination. Attendees who pass the exam will receive the official “Certified Data Centre Specialist” Certificate.

Certified Data Centre Specialist (includes exam)Course number: HKCDCSDuration: 3 days

Course overview This is a three-day course which contains lecture on the theoretical aspects with more depth than the CDCP course including practical sessions in which attendees need to evaluate a design/data centre and present the key findings.

* Certification exams will be administrated at the end of the last day of the course. The exam is an one-hour, 40 questions, closed book exam. Results of the exam Pass/Fail will be communicated to the attendee within two weeks after the examination. Attendees who pass the exam will receive the official “Certified Data Centre Specialist” Certificate.

IT Skills



Do you have budge for training but not sure what courses you want to put your people on? Are you buying new hardware and will need training for your people?HP offers the ultimate flexibility for you. This is the simple and economical way to purchase training! You not only enjoy credits you can use for any scheduled courses offered at HP Education Services, you also save a lot off the list price!

DescriptionThis flexible purchase program enables you to pay upfront, creating a credit-based account of training funds for use on any scheduled classroom courses. Simply buy in units of HK$10,000, subject to a minimum of five units.

What are the benefits?• Save costs - Discount is applied upon purchase. The more units you buy, the more discount you get!

• Flexible planning - You don’t need to know student names or dates in advance. You have total flexibility to send staff for training as and when you need it.

• Simplified budgeting - Lock in budgeted dollars by pre-purchasing training while funding is available.

• Reduced purchasing effort - Eliminate time and money spent in approving training purchases throughout the year. Quickly and easily register for courses by using your HP Education Pack account number and enjoy free planning assistance from the HP Education Services.

Specifications• Payment - Payment is due in full at the time of placing the initial order.

• Eligible products and services - HP Education Pack covers over 200 topics available at HP Education Services.

• Account balance - HP maintains the account balance. Every time training is registered, an amount equivalent to the list price of the training is deducted from the account.

• Duration and end-of-term option - The duration of the HP Education Pack is 12 months from the date of purchase. An HP Education Pack can be “refilled” anytime during this period, but the refilled training funds are subject to the same expiration date.

HP Education Pack

HP Education Services can help you:

• Create workforce-development programs that ensure your employees’ capabilities directly support your strategic business goals.

• Conduct skills assessments.

• Create customized, blended learning solutions that fit your organization’s training needs.

• Work closely with your management team to assess your people’s readiness for proposed technology changes.

• Assess the impact of technology transitions on your business.

• Involve all stakeholders to build support for targeted changes.

• Create a communications strategy that maximizes employee engagement.

Take a look at what other students are saying...

• “The quality of the course is excellent.“

• “The instructor presents and delivered the course in an excellent & professional manner. Well done!”

• “I like the game, through the game, I know more about ITIL concept and how to implement in real situation.”

• “Trainer’s presentation is absolutely great and able to inspire trainees.”

• “The tutor knows all aspect of the course, has hands-on experience and excellent teaching skill.”

• “I would recommend this course to anyone.”

HP Education Services ITIL/ITSM Training• ITIL v3 Foundation

• ITIL v3 Intermediate (OSA, RCV, SOA, PPO)

• ITIL v2 to 3 Bridge (Foundation, Manager)

• CobiT, ISO20000

• “Race to Results” Simulation

• 5 ITIL v3 authors from HP

PM, BA & Softskills Training• PM Foundation

• FastTrack PMP

• Business Analysis

• Softskills for IT Professionals - Personal Effectiveness, Teamwork

- Problem Solving, Innovation

- Presentation, Customer Service, Vendor Mgmt

Technical Training• HP-UX , HP StorageWorks

• HP Proliant, Nonstop, OpenVMS

• VMware

• Citrix, MS Server2008

• Linux, Microsoft

• Data Center, SAP

Learning Solution• Education Pack

• Project Rollout

• Change Management Solution - >30 years experience in education

- Train >200,000 professionals every year

- >80 training centers worldwide

authorizedTRAINING CENTER

®

For more information, please call HP Education Services at (852) 3559 7837Fax: (852) 2583 1890Email: [email protected]: www.hp.com.hk/education© 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

• Course enrollment is subject to availability.• Acknowledgement will be sent within 5 business days. Course confirmation will be sent 5 business days before the course commences.

Please complete both sections to register for a course

(*will also appear on Certificate of Completion)

:.on enohpeleT:eman ynapmoC

Mailing address:

:noitisoP:eman tcatnoC

:.on xaF

Terms and conditions1. HP reserves the right to cancel the course due to unforeseen circumstances.2. Customer cancellations or re-scheduling must be received by HP 10 business days prior to the course commencement date. Training fees must be paid in full for

cancellation and re-scheduling notices received less than 10 business days. Prepaid fees will be forfeited. For cancellation or re-scheduling, a prior written notice to HP Education Services is required from the customer.

3. Full payment must be made before course commencement, cheque should be made payable to "Hewlett-Packard HK SAR Ltd." and mail to HP at the address above. No refund will be made for "no show" cases.

Payment options

A. Please refer to HP TrainingPak no. /HP Care Pack no.:

B. I will pay by cheque (no. ) for HK$ and made payable to “Hewlett-Packard HK SAR Ltd.” before the course commencement.

C. Our company has credit term with HP. Please bill a total of HK$ to our organization.

pmats ynapmoc & erutangis dezirohtuAnoitisoPemaN

Invoice to:Name:

Title:

Address:

©2009 Hewlett-Packard HK SAR Ltd.The information contained herein is subject to change without notice.

MailHewlett-Packard HK SAR Ltd.19/F, Cityplaza One, 1111 King’s Road,Taikoo Shing, Hong KongAttend: HP Education Services

General enquiriesTel: (852) 3559 7837Fax: (852) 2583 1890Email: [email protected]: www.hp.com.hk/education

*Participant’s name Job title Telephone no. Email address Course no. Course date

Course no. Course name Days HK$ TrainingPakunit Aug Sep Oct Nov Dec

314

554

5.5

55.5

55.5

55.5

55.52

4.543

2.531

45

323222

2222221t

11111

15-17

13-14 9-10

16-20

20-23

08-10

12-14 07-0914-18

14-18

12-14

19-23

5-9

5-9

11-139-10,

27 & 30

16-20& 23

19-23& 27

5, 12,19, 26

7-9,14-15

7-914-15

16-18,24-25

16-1824-25

17

27

23

1403

05-0719-20

17-1810-11

10-11

15-167-8

24-25

07-09

25-29

7-11& 147-11

10-14& 1710-14

1-3

23-25

13-15

18-21

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW

Course registration formTo register for a course, please return the completed form by fax to (852) 2583 1890

July 2009 - January 2010Professional Training Schedule

Email address:

12,00049,500

20,00020,00020,00023,800

19,99023,800

19,99023,800

19,99023,800

19,99023,8008,00026,80019,99019,50012,00010,500

8,80012,000

9,0006,00014,0007,000

7,0007,0007,0007,0007,0007,000

2,2502,2502,2502,2505,000

418

88810

NA10

NA10

NA10

NA10310NA653

45

3242

222222

NANANANANA

Please tick ( ) if you require a receipt with company or individual as the payee.

* More courses are available on demand, please visit our website for details* HP NonStop and OpenVMS training are available, please contact us for details* Courses can be customized with our Education Consulting Services* Prices are subject to change without prior notice

Training Time 9:30am-5:30pm 9:00am-5:30pm (ITSM trainings), 9:00am - 7:00pm (FastTrack PMP) HP Education Center 19/F, Cityplaza One, 1111 King's Road, Taikoo Shing, Hong Kong (Taikoo MTR Station - E1 Exit)

Revised date: July 6, 2009

For more information, please call HP Education Services at (852) 3559 7837 E-mail : [email protected]: (852) 2583 1890Website: www.hp.com.hk/education

Please call 3559 7837 or email [email protected] for more details


Days HK$ TrainingPakunit Aug Sep Oct Nov Dec


Jul 20-23 & Aug 03

Nov 14, 21, 28 & Dec 05

Feb 01

Jul2009

Jan2010

Jul2009

Jan2010

Jul2009

Jan2010


Unit HK$ TrainingPakunit Aug Sep Oct Nov Dec Jul

2009Jan

2010

ITIL / IT Service Management (ITSM)HF421sU8687/8s

U8687sU8688sH8990sHF428s

HF428aHF429s

HF429aHF427s

HF427aHF430s

HF430aHF442sHE785sHF436sHF436aUC410sHE602sHKIPSMHF415x

Project Management & Business AnalysisHK1023LHKPMF

HC577sHF389sHE551sHKOVMHKRMAHKPPPM

Softskills for IT ProfessionalsHKPELDHKTBCRHKPSVHKICTHKPTSHKCFSHC575s

*Optional Items (for ITIL/ITSM Training Participants)ITV3OSAITV3RCVITV3SOAITV3PPOITV23MB

Technical TrainingHP-UX, HP StorageWorks, HP ProLiant, VMware, Citrix, Linux, Microsoft, Data Center, SAPPlease refer to "Technical Training Schedule"

ITIL v.3 Foundation for IT Service Management (includes exam)ITIL Service Management Certification Program (includes exam)- includes U8687s, U8688s & H8990sITIL Service Manager for Service SupportITIL Service Manager for Service DeliveryITIL Service Management Exam Preparation Workshop with ExamITIL v3 Capability Module - Operational Support and Analysis (includes exam + ITILv3SO book)ITIL v3 Capability Module - Operational Support and AnalysisITIL v3 Capability Module - Release, Control and Validation (includes exam + ITILv3ST book) ITIL v3 Capability Module - Release, Control and Validation ITIL v3 Capability Module - Service Offerings and Agreements (includes exam + ITILv3SS book)ITIL v3 Capability Module - Service Offerings and Agreements ITIL v3 Capability Module - Planning, Protection and Optimization (includes exam + ITILv3SD book) ITIL v3 Capability Module - Planning, Protection and OptimizationITIL v3 Managing Across the Lifecycle (includes exam + ITILv3CSI)ITIL v.3 Foundation Upgrade (includes exam)ITIL v3 Managers Bridge (includes exam + ITILv3CB books)ITIL v3 Managers BridgeISO 20000 Consultants (includes exam)CobiT Foundation (includes exam)Implementing IT Service ManagementHP "Race to Results" Service Management Simulation Workshop

FastTrack PMP (35 PDUs) - 4 consecutive SatProject Management Foundation Program (36.5 PDUs)- includes HC577s & HF389sProject Management Fundamentals (22.5 PDUs)PMP Exam Review® (14 PDUs)Principles of Business Analysis (21 PDUs/CDUs)Outsourcing and Vendor Management (15 PDUs)Risk Management in Action (15 PDUs)Program and Project Portfolio Management (15 PDUs)

Personal Effectiveness and LeadershipWorking in Teams for IT Professionals (15PDUs)Problems Solving for IT ProfessionalsInnovation and Creative Thinking for IT ProfessionalsPresentation Skills for IT ProfessionalsCustomer Service Skills for IT ProfessionalsHP "Race to Results" PM Simulation Workshop

ITIL v3 Capability Module - Operational Support and Analysis ExamITIL v3 Capability Module - Release, Control and Validation ExamITIL v3 Capability Module - Service Offerings and Agreements ExamITIL v3 Capability Module - Planning, Protection and Optimization ExamITIL v3 Managers Bridge Exam





25-29 &Feb 01

18-21 &Feb 01

18-22& 25

9-10,27 & 30





Course no. Course name Days HK$ TrainingPak

unit Aug Sep Oct Nov Dec

3442442

4342

3442442

43

523

4-6 1-3

1-3

1-34-6

11-13

18-21

8-10

15-18

3-6

10-11

16-2012-13

28-313-4

8-10

30-31

14-1714-17

23-24

21-22

4-74-7

25-2825-28

13-14

11-14

18-21 22-25

14-15 29-30

15-18

21-2223-25

14-1516-18

12-15

6-7

13-14

5-6

12-13

15-1813-16

13-16

8-11

2-6

8-118-11

15-18

22-24

17-2017-2024-2724-27

12-13

23-245-6

12-1512-15

19-2213-16

8-10

6-7

6-9

6-9

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW



July 2009 - January 2010Technical Training Schedule

9,00014,00014,0007,000

14,00014,0007,000

14,00010,50014,0007,000

5233

17,5007,000

10,50010,500

6666663

3

3

4444442

2 hrs3

22

19,80018,30019,80018,30018,30018,30011,0001,600

10,500

9,2007,000

54

45

44

45

18,00014,000

14,00018,000

108 28,000

33

4

3NANA

22

4

223

7,0007,000

14,000

7,00014,00021,000

8-9 2-3 30-31

17-20





Mailing address:


:.on xaF




Payment options





Invoice to:Name:

Title:

Address:






Email address:


Fundamentals of the UNIX SystemHP-UX System & Network Administration IHP-UX System & Network Administration IIHP Integrity Blades Server AdministrationHP-UX Performance & TuningHands On with MC/ServiceGuard IHP ServiceGuard II: Disaster Tolerance, Continental Clusters, CFS, and Oracle RAC

Accelerated SAN EssentialsManaging HP StorageWorks Enterprise Virtual ArraysHP StorageWorks XP 1: Configuration and ManagementEVA 2: Business Continuity and Availability

FastTrack ASE - HP ProLiant ServersInsight Control Environment FoundationHP BladeSystem AdministrationDeploying and Updating Insight Control Environment

VMware: Install and Configure (with exam coupon)VMware: Install and Configure VMware: Deploy, Secure and Analyze (with exam coupon)VMware: Deploy, Secure and Analyze VMware: Virtual Desktop ManagerVMware Infrastructure: DesignVMware: Skills for OperatorsVMware Certification Preparation Session TrainingHP BladeSystem Virtualization Tools using Insight Dynamics - VSEImplementing Citrix XenServer Enterprise 5.0 on HP Fiber ChannelImplementing and Managing Windows Server2008 Hyper-V

Red Hat Linux Rapid Track Course (includes RHCE Exam)Accelerated Linux for experienced HP-UX or Sun Solaris administratorsLinux administration IFundamentals of Linux and HP-UX

SAP Level 1 Certification Workshop (includes exam)

Implementing Microsoft Office SharePoint Server 2007Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1Updating Your Active Directory Technology Skills to Windows Server 2008Deploying Windows Server 2008Certified Data Centre Professional (includes exam)Certified Data Centre Specialist (includes exam)

Fundamentals of the UNIX SystemHP-UX System & Network Administration IHP-UX System & Network Administration IIHP Integrity Blades Server AdministrationHP-UX Performance & TuningHands On with MC/ServiceGuard IHP ServiceGuard II: Disaster Tolerance, Continental Clusters, CFS, and Oracle RAC

Accelerated SAN EssentialsManaging HP StorageWorks Enterprise Virtual ArraysHP StorageWorks XP 1: Configuration and ManagementEVA 2: Business Continuity and Availability

FastTrack ASE - HP ProLiant ServersInsight Control Environment FoundationHP BladeSystem AdministrationDeploying and Updating Insight Control Environment

VMware: Install and Configure (with exam coupon)VMware: Install and Configure VMware: Deploy, Secure and Analyze (with exam coupon)VMware: Deploy, Secure and Analyze VMware: Virtual Desktop ManagerVMware Infrastructure: DesignVMware: Skills for OperatorsVMware Certification Preparation Session TrainingHP BladeSystem Virtualization Tools using Insight Dynamics - VSEImplementing Citrix XenServer Enterprise 5.0 on HP Fiber ChannelImplementing and Managing Windows Server2008 Hyper-V

Red Hat Linux Rapid Track Course (includes RHCE Exam)Accelerated Linux for experienced HP-UX or Sun Solaris administratorsLinux administration IFundamentals of Linux and HP-UX

SAP Level 1 Certification Workshop (includes exam)

Implementing Microsoft Office SharePoint Server 2007Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1Updating Your Active Directory Technology Skills to Windows Server 2008Deploying Windows Server 2008Certified Data Centre Professional (includes exam)Certified Data Centre Specialist (includes exam)







HP-UX51434sH3064sH3065sHC590sH4262sH6487sU8601s

HP StorageWorksUC434sUC420sH6773sHF839s

HP ProLiantHKASE5HE643sHE646sHE645s

Virtualization (VMware, Citrix, Microsoft)HB513seHB513sHB934seHB934sHB516sHG802sU8691sHB515sHG812s

HG814sMS6422

LinuxRH300U2794s

H7091sHKFLUX

SAPTERP10

IT SkillMS5061MS5047

MS6416

MS6418HKCDCPHKCDCS

Professional TrainingITIL/IT Service Management (ITSM), Project Management (PM) & Business Analysis (BA), Softskills for IT ProfessionalsPlease refer to "Professional Training Schedule"

HP-UX51434sH3064sH3065sHC590sH4262sH6487sU8601s

HP StorageWorksUC434sUC420sH6773sHF839s

HP ProLiantHKASE5HE643sHE646sHE645s

Virtualization (VMware, Citrix, Microsoft)HB513seHB513sHB934seHB934sHB516sHG802sU8691sHB515sHG812s

HG814sMS6422

LinuxRH300U2794s

H7091sHKFLUX

SAPTERP10

IT SkillMS5061MS5047

MS6416

MS6418HKCDCPHKCDCS

Professional TrainingITIL/IT Service Management (ITSM), Project Management (PM) & Business Analysis (BA), Softskills for IT ProfessionalsPlease refer to "Professional Training Schedule"

Jul 2009

Jan2010

Jul 2009

Jan2010

Jul 2009

Jan2010

Jul 2009

Jan2010

Jul 2009

Jan2010

Jul 2009

Jan2010

Jul 2009

Jan2010






Mailing address:


:.on xaF




Payment options





Invoice to:Name:

Title:

Address:





Course no. Course name Days HK$ TrainingPakunit Aug Sep Oct Nov Dec

314

554

5.5

55.5

55.5

55.5

55.52

4.543

2.531

45

323222

2222221t

11111

15-17

13-14 9-10

16-20

20-23

08-10

12-14 07-0914-18

14-18

12-14

19-23

5-9

5-9

11-139-10,

27 & 30

16-20& 23

19-23& 27

5, 12,19, 26

7-9,14-15

7-914-15

16-18,24-25

16-1824-25

17

27

23

1403

05-0719-20

17-1810-11

10-11

15-167-8

24-25

07-09

25-29

7-11& 147-11

10-14& 1710-14

1-3

23-25

13-15

18-21

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW

NEW


July 2009 - January 2010Professional Training Schedule

Email address:

12,00049,500

20,00020,00020,00023,800

19,99023,800

19,99023,800

19,99023,800

19,99023,8008,00026,80019,99019,50012,00010,500

8,80012,000

9,0006,00014,0007,000

7,0007,0007,0007,0007,0007,000

2,2502,2502,2502,2505,000

418

88810

NA10

NA10

NA10

NA10310NA653

45

3242

222222

NANANANANA










Jul 20-23 & Aug 03

Nov 14, 21, 28 & Dec 05

Feb 01

Jul2009

Jan2010

Jul2009

Jan2010

Jul2009

Jan2010


Unit HK$ TrainingPakunit Aug Sep Oct Nov Dec Jul

2009Jan

2010

ITIL / IT Service Management (ITSM)HF421sU8687/8s

U8687sU8688sH8990sHF428s

HF428aHF429s

HF429aHF427s

HF427aHF430s

HF430aHF442sHE785sHF436sHF436aUC410sHE602sHKIPSMHF415x

Project Management & Business AnalysisHK1023LHKPMF

HC577sHF389sHE551sHKOVMHKRMAHKPPPM

Softskills for IT ProfessionalsHKPELDHKTBCRHKPSVHKICTHKPTSHKCFSHC575s

*Optional Items (for ITIL/ITSM Training Participants)ITV3OSAITV3RCVITV3SOAITV3PPOITV23MB

Technical TrainingHP-UX, HP StorageWorks, HP ProLiant, VMware, Citrix, Linux, Microsoft, Data Center, SAPPlease refer to "Technical Training Schedule"









25-29 &Feb 01

18-21 &Feb 01

18-22& 25

9-10,27 & 30

hp_trainingcatalogue jul 2009- jan 2010

Documents