hp enterprise innovation roi bei 10 oct-12
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Enterprise Innovation Convergence & ROI
Dr. Dennis Curry
Director, HP Enterprise Innovation
October 2012
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP overview We are the world’s largest provider of information technology, infrastructure, software, services, and solutions , to individuals and organizations of all sizes.
• Fortune 10 – U.S
• Fortune 31 – Global
• Operating in 170 countries
• Nearly 350,000 employees
• 177,000 partners worldwide
• #1 or #2 in most markets
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP strategy
Solutions
Services
Software
Infrastructure
Customer-centric solutions that make it all work
Services that add value to the core
Best-in-class software to expand, optimize, and manage the core
World’s largest provider of information technology infrastructure
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
IT Transformation
INFORMATION MANAGEMENT & ANALYTICS DYNAMIC SECURITY
CLOUD TRANSFORMATION MOBILITY
Much of the information within
an enterprise remains
unconnected, undiscovered
and unused.
• Security becomes a business enabler
• Identity in context • Deliver in-house,
outsourced, or via the cloud
• Secured and protected
• Business is adopting cloud 2.5x faster than IT expected
• 90K+ enterprises on Salesforce.com
• Security; guarantees; integration & lock-in
A new generation of
employees, customers and
citizens has grown up with an
expectation of anywhere, any
time, any place connectivity .
TODAY: INFORMATION DRIVERS | TRENDS BIG DATA | SOCIAL MEDIA | RISK MANAGEMENT | CLOUD | MOBILITY
HP: Strategic Enterprise Services
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
How it all started
Born from Innovation
Model 200A Audio Oscillator
Bill Hewlett and Dave Packard founded HP in 1939.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
“I’ll be happy to give you
innovative thinking.
What are the guidelines?”
1. Proactively deliver innovation
to client business outcomes
2. Strategically work with client
and co-innovate
3. Empower client to innovate
What clients want
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
2
Cost
1
Value
3
Quality
Innovative
Core value principles
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Enterprise Innovation
Strategic Pillars
• Clients • Research & development • Mergers & acquisitions • Portfolio/ service development • Industry thought leadership • Partners & alliances
Enterprise Innovation
Enterprise Innovation relates to the convergence of creativity, thought leadership and innovation across the enterprise to ensure its strategic intent is met.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Analysis reveals that the allocation of resources shown below correlates with performance. General industry guidelines:
70% core 20% adjacent 10% transformational Top performers:
10% core (less impact & frequent) 20% adjacent (frequent & impactful) 70% transformational (infrequent but high impact)
Source: Harvard Business Review, May 2012, Bansi Nagji and Geoff Tuff
Adjusting scale & scope to ensure optimum ROI
Convergence
ROI
The importance of total innovation management
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Ensuring innovation & thought leadership is:
• Systemic – integrated into business operations
• Objective – client/ customer needs
• Focused – aligned across business
• Valued – customer satisfaction, growth et al
• Measurable – client + business KPI
HP Enterprise Innovation framework
10
Convergence = ROI + Success
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The Innovation Agenda
HP implements an Innovation Agenda for each customer, which involves defining what innovation means to the customer, prioritizing their key business challenges, and identifying how HP can help.
Delivered via collaborative, strategic initiatives
and workshops to ensure focus and value
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The Innovation Agenda
Objective, focused, measurable and valued
• Worlds’ largest client-centric co-innovation activity • Innovating with 1,500 global clients • Systemic approach established across $59 billion
enterprise business • HP managing 2,400 strategic innovation initiatives • Driving customer business outcomes • Interlocks with thought-leadership, incubation,
industrialization & commercialization • FY12 $3.9 billion client-related innovation activities
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP is converting its own deep cultural history with innovation into tools and practices to help customers innovate in times of opportunity and challenge.
Enterprise Innovation as a Service (EIaaS)
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Customer
Innovation Agenda:
Integrated process to
define what
innovation means to
the customers’
business, prioritising
their customers’ key
business challenges,
and identifying
innovative initiatives
to address those
challenges
Timeline
Innovation Content &
Toolsets:
Tools & applications to aid
crowd-sourcing, social
media and PPM
throughout the customer’s
eco-system; accessing an
organization’s innovative
solutions & technologies to
accelerate reuse and
sharing of innovation
assets
Innovation
Support Services:
Utilizing HP
research facilities,
exploratory and
discovery
workshops,
industry, technology
and industry experts
to explore
innovative
opportunities that
drive business
outcomes for the
customer’s
business
Innovation
Dashboard:
Tracking and
measuring
innovation
success to
ensure it
delivers
objective real
business value
identified in the
customer
Innovation
Agenda
Social Intelligence:
Using social
intelligence such as
open innovation and
sentiment analysis to
reduce innovation
cycle times, develop
new ideas, share
best practices/assets
and innovate
products and
services
Innovation
Convergence:
Implementing
and reusing
focused and
effective
innovation that
delivers on key
business
outcomes and
policy success
Roadmap: EIaaS
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Global Innovation Network
• Semantic portal focused on innovation
• Powerful search engine (Inference)
• Rich source of innovation resources: ideas, initiatives, agendas, case studies, documents, inventions, labs, partners, products, services, projects, reports, white papers
• Over 2 million page hits in 2011
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Ideas Management The HP Garage
HP Garage Express • Ideas Management tool based
on campaigns & ideas
• Cloud-based architecture
• Easy to use, manage & administer
• Minimal training required for administration
• Create a new campaign & start soliciting ideas in minutes
• Crowd-source & collaborate on ideas
• Workflow to manage ideas through to decision
• Change theme & branding to suit needs
• Integrated with other enterprise innovation tools
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Project Portfolio Management
Enabling customers to:
Better align innovation projects with business goals
Standardize processes along the development chain
Perform multi-project management
Better plan and track resources and costs
Perform ‘what-if’ analysis on an organization's IT portfolio
Have visibility into real-time data of organizations
Innovation Reporting Dashboard
Enabling customers to: Track and measure the outcomes of innovation activity to ensure it delivers real business value to stakeholders and customers
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The Innovation Hub Connecting individuals and communities is one of the most powerful innovation enablers in the IT industry.
New collaboration tool dedicated to sharing, engaging and connecting around innovation to support each other and develop new innovative offerings to the marketplace.
Partners
Innovation Communities
Centers
Clients
HP Labs
Experts
Accounts
Enterprise Solutions
Partners
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The Innovation Hub – Social Resources & Content
The Innovation Hub is a business and technology park whose main aim is to increase the wealth of its community, by promoting a culture of innovation.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Key Points: Enterprise Innovation • Systemic approach supports convergence and real ROI
• Focus on corporate and client metrics and KPIs
• Focus on leveraging existing investments first
• Client and customer centric - help the client innovate
• Evolve and lead by being objective & measurable
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you