Managed services are one of the hottest areas of the business today and when it comes to the Salesforce environment a great managed service provider can be your best friend. Companies use Salesforce.com to win more deals, track opportunities, and manage sales in real time. But, implementation, reporting, ongoing modifications, administration all require care and attention. In Salesforce you can get all it have but can’t do it all, so to get the ROI small businesses in every shape, scope and market – are turning to Managed Service Providers (MSPs) for their Salesforce ecosystem. Expertise is learned over time but results and insights are needed now, With MSPs a business gets expert hands to provide 24/7 system monitoring, Report generation and customization for individual business requirements for cost cutting and increase the productivity.

It has to be more than the just Salesforce.com system support to get everything hitting on all verticals. Companies should look for a partner that has both sales management and Salesforce.com expertise. After all, technology is only one part of the equation.

What is Salesforce.com Managed Services?Salesforce.com Managed Services delivers experienced know-how of:

The System Report and Dashboard Development Sales Management Data Management Financial Management System and Administrative Management Services

When you’re choosing a managed service provider for your Salesforce environment you’ll want to keep the following in mind:

Consider Knowledge and ExpertiseKnowledgeable MSPs can offer insights and advice that go beyond system maintenance and configurations. You should look into the provider’s depth of knowledge in the domain and level of expertise. Expertise in configuring the Salesforce ecosystem for the business similar to yours.

In addition to domain expertise, your MSP should work to understand you, your goals, and your business. They’ll want to understand the characteristics and requirements of your business so that their advice can be tailored to your exact needs.

Closely Examine Support OptionsWhen you’re evaluating MSPs for your business, one of the biggest considerations to keep in mind is the level of support offered by the provider. True MSPs often invest in proper systems that can identify problems before they hamper your Salesforce ecosystem and hence affect your business. In general, you’ll want to find a provider which has understanding of your business and can save you from the possible glitches.

Of course even the greatest tools are worthless without the right people using them. When looking for an MSP you should check to ensure they offer 24x7x365 support with the option for onsite and remote assistance.

Look for Proactive ServicesEven if there’s a slight investment required, proactive maintenance significantly lowers your total cost of ownership over time. Without the right resource and maintenance services, you might end up with systems that are not managed or maintained properly. Also you will not be able to utilize your Salesforce environment to the fullest, which is a recipe for failure over time.

In addition to this, you’ll also want to ensure your MSP has the expertise to understanding of your business and can save you from the possible road blocks. You should consider the advantages the provider brings and how those offerings complement the resources you have in house.

Making Sense of it all

The biggest thing to remember about choosing a MSP for your company is that price alone isn’t an indicator of quality. Aside from budget, you need to consider domain expertise, technologies supported, support availability, and more in order to find the right match for your business.

Ultimately the key to success with an MSP is to think of them as a trusted partner to help you grow your business.

Connect with our expert Salesforce consultants today to know more. Want to get ROI with your Salesforce ecosystem? TeqFocus is the right partner for your business with 24/7 services and certified experts.

Email: sales@teqfocus.com || Web: http://teqfocus.com/||