Howard Schultz from StarbucksTransformational Leadership

Illustrated

Generics of Transformational

Defined• “transforms the

environment and the people in it”

• “focuses on…enhancing the relationships of the people within the system”

Exemplified by Howard Shultz• He is employee focused and

sees employees as the number one asset to the company; works to create a unique environment with a specific ambiance

• Works to develop training programs to increase knowledge of the employee; and develops employee benefits to increase support of employees

Idealized Influence

“Role Modeling with Integrity”• Has a desire to be a positive force within the

community• Values honesty and communication

Inspirational Motivation

“Storytelling and Motivating”• Recognition programs motivate employees to

continue with performance • Company’s mission that Schultz established:

"to inspire and nurture the human spirit--one person, one cup, and one neighborhood at a time,"

Intellectual Stimulation

“Making others comfortable to be creative and innovative”• Employee programs such as training, education and

recognition; supports learning and knowledge• Provides leadership programs so that employees are

empowered and confident to make decisions• Specific feel and ambiance of stores – there’s always

drawings done by employees which encourages creative expression

• Open forums for employees to discuss feedback and concerns

Individualized Consideration

“Supportive Climate – Listen”• Maintains a family like culture within the

organization• Provides employee benefits such as stock

options and healthcare benefits• Refers to employees as partners• Seeks employee feedback