how transform facebook into sales channel ?

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HOW TO TRANSFORM FACEBOOK INTO SALES CHANNEL? Olivier de Decker Jeudi 25 avril 2013 de 14:00 à 17:00

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Conférence ecommerce.be yes you can le 25 avril 2013 ! Présa de Olivier de Decker.

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Page 1: How transform Facebook into sales channel ?

HOW TO TRANSFORM FACEBOOK INTO SALES CHANNEL?

Olivier de Decker Jeudi 25 avril 2013 de 14:00 à 17:00

Page 2: How transform Facebook into sales channel ?

AGENDA

•  FACEBOOK BENEFITS

•  SOCIAL MOOV TOOL

•  BUSINESS CASES

Copyright 2013 Be Connect . All Rights Reserved

Page 3: How transform Facebook into sales channel ?

CONNECT USERS ON MULTIPLE DEVICES

Copyright 2013 Be Connect . All Rights Reserved

Page 4: How transform Facebook into sales channel ?

CONNECT TO FRIENDS OF FANS AND CAPITALIZE ON THEIR WORD OF MOUTH

Copyright 2013 Be Connect . All Rights Reserved

Page 5: How transform Facebook into sales channel ?

REACH THE RIGHT PEOPLE

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Page 6: How transform Facebook into sales channel ?

GENERATE HIGHER BRAND RESONANCE THAN OTHER ONLINE MEDIA

Copyright 2013 Be Connect . All Rights Reserved

Page 7: How transform Facebook into sales channel ?

START WITH YOUR OBJECIVES

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SOCIAL IS NOT

AN OBJECTIVE

Page 8: How transform Facebook into sales channel ?

FACEBOOK ADS : 2 DESTINATIONS

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Page 9: How transform Facebook into sales channel ?

A VARIETY OF AD PLACEMENTS

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Page 10: How transform Facebook into sales channel ?

FACEBOOK ADS NEW INNOVATIONS

Copyright 2013 Be Connect . All Rights Reserved

Page 11: How transform Facebook into sales channel ?

FACEBOOK ADS NEW INNOVATIONS

Copyright 2013 Be Connect . All Rights Reserved

CONTROL THE ROI OF YOUR CAMPAIGNS

Page 12: How transform Facebook into sales channel ?

AGENDA

•  FACEBOOK BENEFITS

•  SOCIAL MOOV TOOL

•  BUSINESS CASES

Copyright 2013 Be Connect . All Rights Reserved

Page 13: How transform Facebook into sales channel ?

FACEBOOK ADVERTISING

Copyright 2013 Be Connect . All Rights Reserved

Page 14: How transform Facebook into sales channel ?

Copyright 2013 Be Connect . All Rights Reserved

BULK CREATION

1 TITLE X 2 BODY X 5 PICS è 10 ADS

Page 15: How transform Facebook into sales channel ?

2 genders (with pivot) x 4 interests x 7 ages ranges

è 56 targets

10 ads x 56 targets è 560 Ads in 2 minutes

GENERATE 560 ADS IN 2 MINUTES

Copyright 2013 Be Connect . All Rights Reserved

Page 16: How transform Facebook into sales channel ?

MONITOR IN REAL TIME

Best performing target ! 0.28 € CPF !

Worst performing campaign

(still in the objectives)

Cost per fan (target was 1€)

Copyright 2013 Be Connect . All Rights Reserved

Page 17: How transform Facebook into sales channel ?

IDENTIFY MOST PERFORMING ADS

Best converting picture Worst converting picture

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Page 18: How transform Facebook into sales channel ?

Poor conversion rate (20%)

High conversion rate (30%)

ANALYSE CONVERSION BY AGE

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Page 19: How transform Facebook into sales channel ?

AGENDA

•  FACEBOOK BENEFITS

•  SOCIAL MOOV TOOL

•  BUSINESS CASES

•  How to transform Facebook as a sales channels

Copyright 2013 Be Connect . All Rights Reserved

Page 20: How transform Facebook into sales channel ?

SHOWROOM PRIVE FAN PAGE

Copyright 2013 Be Connect . All Rights Reserved

Page 21: How transform Facebook into sales channel ?

CAMPAIGN OVERVIEW

Copyright 2013 Be Connect. All Rights Reserved

Facebook  App  Facebook  Ads   Website  

ADS REDIRECT DIRECTLY TO REGISTRATION APP

Page 22: How transform Facebook into sales channel ?

SHOWROOM PRIVE APP FLOW

Copyright 2013 Be Connect . All Rights Reserved

Page 23: How transform Facebook into sales channel ?

o  Geo-targeting: FR, SPAIN, IT

o  Gender: Female

o  Age : 25/45 years old

o  Clusters : online shoppers,

luxury, Discount

⇒ Critical mass: Over 100K per group

CAMPAIGN TARGETING

Copyright 2013 Be Connect . All Rights Reserved

Page 24: How transform Facebook into sales channel ?

ADS FORMAT OVERVIEW

ADS REDIRECT DIRECTLY TO REGISTRATION APP Copyright 2013 Be Connect . All Rights Reserved

Standard ASU Sponsored Stories

Page 25: How transform Facebook into sales channel ?

CAMPAIGN OVERVIEW

1 CLICK REGISTRATION THANKS TO PERMISSION

Viralité par parrainage

BECOME A FAN TO ACCESS SALES

FRIEND SPONSORSHIP VIRAL EFFECT

Copyright 2013 Be Connect . All Rights Reserved

Page 26: How transform Facebook into sales channel ?

CAMPAIGN OVERVIEW

Viralité par parrainage GENERATE TRAFFIC ON WEBSITE

USE NOTIFICATION TO PUSH SALES

SOCIAL SHARING EFFECT

1 click… 1 gameplay… 3 acquisition channels opened !

Email + Fan + Traffic

Copyright 2013 Be Connect . All Rights Reserved

Page 27: How transform Facebook into sales channel ?

RESULTS

Viralité par parrainage

1.1 Billion impressions

70 000 Fans

>100 000 New members

Copyright 2013 Be Connect . All Rights Reserved

Page 28: How transform Facebook into sales channel ?

RESULTS

Viralité par parrainage

-50% on the acquisition cost with App

+30% on the conversion rate

Glogal acquisition cost cut by 4

Copyright 2013 Be Connect . All Rights Reserved

Page 29: How transform Facebook into sales channel ?

RESULTS

Fans are 40% More likely to become customers

More CONTACTS (Fans, emails) =

More CLIENTS =

More SALES

Copyright 2013 Be Connect . All Rights Reserved

Page 30: How transform Facebook into sales channel ?

Olivier de Decker [email protected]

+32 477 58 44 61

THANK YOU