how to use yesware

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How to Use ©Jinky_Tolentino_How to Use Yesware.pdf 1

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See who opens your emails and clicks on your links, with email tracking analytics and templates for Gmail.Yesware takes the guesswork out of email by instantly showing you when and how often your emails are opened.EMAIL TRACKING- Know what happens after you click send with automatic email tracking right in Gmail.- Get notified when someone opens your email or clicks on your email links.- See where, when, and on what device your email was opened.

TRANSCRIPT

  • How to Use

    Jinky_Tolentino_How to Use Yesware.pdf 1

  • Enter yesware.com on your

    browser

    Jinky_Tolentino_How to Use Yesware.pdf 2

  • Then the Yesware Home page opens

    Jinky_Tolentino_How to Use Yesware.pdf 3

  • Click Install to Gmail

    Jinky_Tolentino_How to Use Yesware.pdf 4

  • Then click Add to Chrome

    Jinky_Tolentino_How to Use Yesware.pdf 5

  • Then Yesware is downloaded

    Jinky_Tolentino_How to Use Yesware.pdf 6

  • Then Yesware has been added to

    Chrome

    Jinky_Tolentino_How to Use Yesware.pdf 7

  • Click Activate now

    Jinky_Tolentino_How to Use Yesware.pdf 8

  • Then Yesware asks for access to

    your Gmail Account

    Jinky_Tolentino_How to Use Yesware.pdf 9

  • Scroll down and click Accept

    Jinky_Tolentino_How to Use Yesware.pdf 10

  • Yesware is activated

    Jinky_Tolentino_How to Use Yesware.pdf 11

  • Jinky_Tolentino_How to Use Yesware.pdf 12

    After you install Yesware and

    refresh Gmail,

  • youll see the Yesware Dashboard at

    the top of your Inbox.

    Jinky_Tolentino_How to Use Yesware.pdf 13

  • After you use Yesware for a bit,

    Jinky_Tolentino_How to Use Yesware.pdf 14

  • Click Events

    Jinky_Tolentino_How to Use Yesware.pdf 15

  • And Recent Events and Tracking

    activities

    Jinky_Tolentino_How to Use Yesware.pdf 16

  • Or as a Summary of Events for

    Recent Emails

    Jinky_Tolentino_How to Use Yesware.pdf 17

  • Youll see Whos opened your message

    Jinky_Tolentino_How to Use Yesware.pdf 18

  • At what Time

    Jinky_Tolentino_How to Use Yesware.pdf 19

  • what that Subject Title was

    Jinky_Tolentino_How to Use Yesware.pdf 20

  • Click All Events

    Jinky_Tolentino_How to Use Yesware.pdf 21

  • To show the Device used

    Jinky_Tolentino_How to Use Yesware.pdf 22

  • and Location information

    Jinky_Tolentino_How to Use Yesware.pdf 23

  • And the Recipient

    Jinky_Tolentino_How to Use Yesware.pdf 24

  • Jinky_Tolentino_How to Use Yesware.pdf 25

    When you Compose an email,

  • Click Compose

    Jinky_Tolentino_How to Use Yesware.pdf 26

  • And this window opens

    Jinky_Tolentino_How to Use Yesware.pdf 27

  • And youll see the Yesware toolbar

    Jinky_Tolentino_How to Use Yesware.pdf 28

  • Enter the Recipients name

    Jinky_Tolentino_How to Use Yesware.pdf 29

  • Then the Subject

    Jinky_Tolentino_How to Use Yesware.pdf 30

  • Click Sans Seriff

    Jinky_Tolentino_How to Use Yesware.pdf 31

  • To change the Font

    Jinky_Tolentino_How to Use Yesware.pdf 32

  • Click on the space to close the

    Font

    Jinky_Tolentino_How to Use Yesware.pdf 33

  • Click Tt to change the text size

    Jinky_Tolentino_How to Use Yesware.pdf 34

  • Click B for Bold text

    Jinky_Tolentino_How to Use Yesware.pdf 35

  • Click I to slant your text

    Jinky_Tolentino_How to Use Yesware.pdf 36

  • Click U to underline your text

    Jinky_Tolentino_How to Use Yesware.pdf 37

  • Click the A dropdown

    Jinky_Tolentino_How to Use Yesware.pdf 38

  • To select Text Color

    Jinky_Tolentino_How to Use Yesware.pdf 39

  • Or Background Color

    Jinky_Tolentino_How to Use Yesware.pdf 40

  • Click here to Align your text

    Jinky_Tolentino_How to Use Yesware.pdf 41

  • You may Align text to the right

    Jinky_Tolentino_How to Use Yesware.pdf 42

  • Or Align text to the Center

    Jinky_Tolentino_How to Use Yesware.pdf 43

  • Or Align text to the Left

    Jinky_Tolentino_How to Use Yesware.pdf 44

  • Click Number a List

    Jinky_Tolentino_How to Use Yesware.pdf 45

  • to number a list

    Jinky_Tolentino_How to Use Yesware.pdf 46

  • Click here for Bullets on List

    Jinky_Tolentino_How to Use Yesware.pdf 47

  • Put a Bullet below a number

    Jinky_Tolentino_How to Use Yesware.pdf 48

  • Click Indent to left

    Jinky_Tolentino_How to Use Yesware.pdf 49

  • Indent to Left

    Jinky_Tolentino_How to Use Yesware.pdf 50

  • Or click Indent More

    Jinky_Tolentino_How to Use Yesware.pdf 51

  • Indent more

    Jinky_Tolentino_How to Use Yesware.pdf 52

  • Use this to Qoute

    Jinky_Tolentino_How to Use Yesware.pdf 53

  • And this to

    Remove Formatting

    Jinky_Tolentino_How to Use Yesware.pdf 54

  • Click Template

    Jinky_Tolentino_How to Use Yesware.pdf 55

  • and this gives you access to your

    Template menu

    Jinky_Tolentino_How to Use Yesware.pdf 56

  • Click New to create New

    Templates

    Jinky_Tolentino_How to Use Yesware.pdf 57

  • And this window opens

    Jinky_Tolentino_How to Use Yesware.pdf 58

  • You can search by templates, titles, subjects and bodies

    Jinky_Tolentino_How to Use Yesware.pdf 59

  • Click Ok Thanks to close the

    yellow box

    Jinky_Tolentino_How to Use Yesware.pdf 60

  • Click x to close the window

    Jinky_Tolentino_How to Use Yesware.pdf 61

  • Or use the templates that you

    recently used

    Jinky_Tolentino_How to Use Yesware.pdf 62

  • Or use your Favorite templates

    Jinky_Tolentino_How to Use Yesware.pdf 63

  • Or click ALL Templates

    Jinky_Tolentino_How to Use Yesware.pdf 64

  • And this window opens

    Jinky_Tolentino_How to Use Yesware.pdf 65

  • You can organize your template by

    Category

    Jinky_Tolentino_How to Use Yesware.pdf 66

  • Click x to close the window

    Jinky_Tolentino_How to Use Yesware.pdf 67

  • Click Track

    Jinky_Tolentino_How to Use Yesware.pdf 68

  • Here you can change your Tracking Preferences

    Jinky_Tolentino_How to Use Yesware.pdf 69

  • Click Change Preferences

    Jinky_Tolentino_How to Use Yesware.pdf 70

  • Enable Tracking Options

    Jinky_Tolentino_How to Use Yesware.pdf 71

  • Then click Save and Reload Gmail

    Jinky_Tolentino_How to Use Yesware.pdf 72

  • Check CRM

    Jinky_Tolentino_How to Use Yesware.pdf 73

  • to enable Yesware to send this email

    to CRM

    Jinky_Tolentino_How to Use Yesware.pdf 74

  • Then click Save and Reload to

    Gmail

    Jinky_Tolentino_How to Use Yesware.pdf 75

  • Click Remind

    Jinky_Tolentino_How to Use Yesware.pdf 76

  • Jinky_Tolentino_How to Use Yesware.pdf 77

    to set reminders

  • Select the Time and Date to Set

    Reminders

    Jinky_Tolentino_How to Use Yesware.pdf 78

  • Then click Confirm

    Jinky_Tolentino_How to Use Yesware.pdf 79

  • Click Later

    Jinky_Tolentino_How to Use Yesware.pdf 80

  • to set emails to be scheduled at a

    later date

    Jinky_Tolentino_How to Use Yesware.pdf 81

  • After you have picked a time to

    send the email

    Jinky_Tolentino_How to Use Yesware.pdf 82

  • Click Confirm

    Jinky_Tolentino_How to Use Yesware.pdf 83

  • Click Cancel to close the

    Schedule window

    Jinky_Tolentino_How to Use Yesware.pdf 84

  • You can also Attach files

    Jinky_Tolentino_How to Use Yesware.pdf 85

  • Insert a Photo

    Jinky_Tolentino_How to Use Yesware.pdf 86

  • Insert a Link

    Jinky_Tolentino_How to Use Yesware.pdf 87

  • And Insert an Emoticon

    Jinky_Tolentino_How to Use Yesware.pdf 88

  • And more options here

    Jinky_Tolentino_How to Use Yesware.pdf 89

  • Then click x to Save and Close

    Jinky_Tolentino_How to Use Yesware.pdf 90

  • Or Delete

    Jinky_Tolentino_How to Use Yesware.pdf 91

  • Going to your account setting on Yesware.com, click Yesware

    Jinky_Tolentino_How to Use Yesware.pdf 92

  • Then click My Account

    Jinky_Tolentino_How to Use Yesware.pdf 93

  • To show you more detail on

    Tracked emails, detailed Reports

    Jinky_Tolentino_How to Use Yesware.pdf 94

  • A place to Rename Template

    Categories

    Jinky_Tolentino_How to Use Yesware.pdf 95

  • And features to

    Manage your Team

    Jinky_Tolentino_How to Use Yesware.pdf 96

  • Jinky_Tolentino_How to Use Yesware.pdf 97

    If youre a Salesforce.com user

  • You can connect Yesware and

    Salesforce

    Jinky_Tolentino_How to Use Yesware.pdf 98

  • This sets up a rich integration

    Jinky_Tolentino_How to Use Yesware.pdf 99

  • That automatically logs your email

    activities

    Jinky_Tolentino_How to Use Yesware.pdf 100

  • Against your contact lead

    account and opportunity records

    within

    Salesforce

    Jinky_Tolentino_How to Use Yesware.pdf 101

  • If youre not a Salesforce.com User

    Jinky_Tolentino_How to Use Yesware.pdf 102

  • Youll have a Prospect Sidebar

    Jinky_Tolentino_How to Use Yesware.pdf 103

  • Where you can

    Add your Prospects

    Jinky_Tolentino_How to Use Yesware.pdf 104

  • And track them within Gmail

    Jinky_Tolentino_How to Use Yesware.pdf 105

  • Jinky_Tolentino_How to Use Yesware.pdf 106

    You can set up Yesware to sinc

    your emails into your CRM

  • Click Yesware

    Jinky_Tolentino_How to Use Yesware.pdf 107

  • And click Preferences

    Jinky_Tolentino_How to Use Yesware.pdf 108

  • Then this window opens

    Jinky_Tolentino_How to Use Yesware.pdf 109

  • Enable the Compose Toolbar to

    track your messages

    Jinky_Tolentino_How to Use Yesware.pdf 110

  • And send them to Salesforce

    Jinky_Tolentino_How to Use Yesware.pdf 111

  • and the Inbox Dashboard is this

    part here

    Jinky_Tolentino_How to Use Yesware.pdf 112

  • Where you see your most

    Recent Tracking Activity

    Jinky_Tolentino_How to Use Yesware.pdf 113

  • Collapse it and Expand it as you

    need it

    Jinky_Tolentino_How to Use Yesware.pdf 114

  • And the 3rd option is the

    Event Notification

    Jinky_Tolentino_How to Use Yesware.pdf 115

  • This is a Pop-up notification

    thats youll receive

    Jinky_Tolentino_How to Use Yesware.pdf 116

  • once a Tracking Activity has

    occured

    Jinky_Tolentino_How to Use Yesware.pdf 117

  • so youll see when people have Opened your messages

    Jinky_Tolentino_How to Use Yesware.pdf 118

  • Or clicked on your Links

    Jinky_Tolentino_How to Use Yesware.pdf 119

  • Then go to your compose options,

    Jinky_Tolentino_How to Use Yesware.pdf 120

  • then youll see this

    Jinky_Tolentino_How to Use Yesware.pdf 121

  • This is where ALL your Tracking

    Preferences will be

    Jinky_Tolentino_How to Use Yesware.pdf 122

  • Turn On Track Opens and Track

    Links

    Jinky_Tolentino_How to Use Yesware.pdf 123

  • So youll know when messages were opened and clicked

    links

    Jinky_Tolentino_How to Use Yesware.pdf 124

  • Sender Events and Colleague

    Events are both pop-ups

    Jinky_Tolentino_How to Use Yesware.pdf 125

  • generated by Sender and Colleague

    Jinky_Tolentino_How to Use Yesware.pdf 126

  • You have the option to Turn it Off

    Jinky_Tolentino_How to Use Yesware.pdf 127

  • if receiving too many emails

    which creates too much noise

    Jinky_Tolentino_How to Use Yesware.pdf 128

  • And put your CRM email address in this field

    Jinky_Tolentino_How to Use Yesware.pdf 129

  • The BCC to CRM can also be disabled

    Jinky_Tolentino_How to Use Yesware.pdf 130

  • Because you have a full

    Salesforce immigration.

    Jinky_Tolentino_How to Use Yesware.pdf 131

  • Yesware will automatically sinc

    your outgoing messages into

    your CRM

    Jinky_Tolentino_How to Use Yesware.pdf 132

  • But without

    Full Salesforce immigration

    you have no need for this

    Jinky_Tolentino_How to Use Yesware.pdf 133

  • And finally the

    Salesforce section

    Jinky_Tolentino_How to Use Yesware.pdf 134

  • Click the Salesforce button to have

    it authenticated

    Jinky_Tolentino_How to Use Yesware.pdf 135

  • It will ask you for some

    permissions and have to

    authenticate your account

    Jinky_Tolentino_How to Use Yesware.pdf 136

  • Once Salesforce is set up

    Jinky_Tolentino_How to Use Yesware.pdf 137

  • The BLUE Salesforce button

    turns Green

    Jinky_Tolentino_How to Use Yesware.pdf 138

  • Enable both Salesforce Sidebar

    and Send to Salesforce

    Jinky_Tolentino_How to Use Yesware.pdf 139

  • For you to get the most out of

    the immigration

    Jinky_Tolentino_How to Use Yesware.pdf 140

  • Then hit Save and Reload to

    refresh all your settings

    Jinky_Tolentino_How to Use Yesware.pdf 141

  • Then you should be ready to use Yesware

    Jinky_Tolentino_How to Use Yesware.pdf 142

  • Those are the Basics to get you

    started.

    Jinky_Tolentino_How to Use Yesware.pdf 143

  • Jinky_Tolentino_How to Use Yesware.pdf 144