how to renew for your select certification - cisco · presentation_id © 2007 cisco systems, inc....
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© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
How to renew for your Select Certification
August 2008
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2
Overview of Recertification for Select Partners
� Why renew your Select certification / SMB Specialization?
To continue enjoying the Select branding and incentives(e.g. OIP, PDF)
� What does renewal consist of?
A simple confirmation that the individuals who hold the 2 required valid roles (Account Manager, Engineer) are still in employment
*If you achieved Select Certification before 1 Aug 07 and have not taken SBCS exams, the Account Manager will need to complete the SBCS exam (650-173 SBCSAM) and Engineer to complete SBCS Exam (EN 650-178 SBCSEN).
� How long does it take?
It should take around 10 mins to submit the Select cert / SMB Specialization, if then roles are still valid.
To receive confirmation of renewal takes 48 hours
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Overview of Recertification for Select Partners
Apply forSMB Specialization and
Select Certification
Verify if your company has the necessary roles / exams in place
Receive Email Specialization / Certification / ICPA Reminder30,60,90 days before Expiration Date
If there are missing roles / exams, Prepare for Exams at PECTake Exams
Pass Online Exams and Sign
Agreement
Associate Individuals to
Company
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 4
Verify Roles
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 5
Certification and Specialization Applications Tool
� Click on CSApp Tool(www.cisco.com/go/csapp)
� Click on Specialization Plannerto find who meet and close to meeting the requirements
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 6
Prepare for Exams
Applicable Only if there’s missing Role/s
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 7
Partner E-Learning Connection
� Click on Partner E-Learning Connection(www.cisco.com/go/pec)
� Find latest info on SMB Specializationand Select Certification.
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 8
Partner E-Learning Connection
� Click on Launch
� Cisco.com ID (CCO ID) required
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 9
Partner E-Learning Connection
� Click on Specialization and find SMB Specialization with learning map for Account Manager and Field Engineer
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 10
Take Exams
Applicable Only if there’s missing Role/s
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 11
Taking Online Exams
� Go to Cisco Online Testing Center(www.pearsonvue.com/cisco/online)
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 12
Taking Online Exams -Cisco Online Testing Center
� The PearsonVUE Online Testing Site includes exams for SMB, SmartCare and Lifecycle Services. The SMB exams are those required for the SMB Specialization
� If you have already have a Cisco ID – CSCO ID (Cisco Testing ID), please have it available
� Click on “Enter Testing Site”
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 13
Taking Online Exams -Cisco Online Testing Center
� If you already have a Cisco ID (CSCO ID), but not a TesTrac ID, click on “Lookup ID and PIN”
� If you have not tested with Cisco before, you will need to “Register” to get a TesTrac ID.
� If you have forgotten your TesTrac ID / Cisco ID (CSCO ID), please contact [email protected]
� Once you have your TesTrac ID (PVCXXXXXXXX) and 6-digit Password, click on “Sign in”
© 2007 Cisco Systems, Inc. All rights reserved.Presentation_ID
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 14
Taking Online Exams -Cisco Online Testing Center
� Create your account at: www.testrac.com/pvuecisco
� Fill out registration form and you will immediately receive an ID and Password.
� If you already have Cisco career certifications, e.g. CSE, CCNA please add your Cisco ID = CSCO ID
� Remember your TesTrac ID and Password
Please have a valid email address as soft copy exam results will be sent to this email address
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 15
Taking Online Exams -Cisco Online Testing Center
� Logging on with TesTrac ID & PIN
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 16
Taking Online Exams -Cisco Online Testing Center
� Select “English Language Exams”
� Choose the Exams that you would like to take
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 17
Taking Online Exams -Cisco Online Testing Center
� Purchase exam either via credit card or voucher
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 18
Taking Online ExamsCisco Online Testing Center
� After you pass the Exams:
�Do a screen shot of your results
�Allow 3-5 business days for electronic certificates and 6-8 weeks from the date the certificate was mailed for printed certificates.
�The certificate will contain your Cisco ID (CSCO ID).
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 19
Applicable Only if there’s missing Role/s
Pass Online Exams and Sign Agreement
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 20
Pass Tests and Sign Agreement
� Log in using Cisco ID (CSCO ID)
� Sign Cisco Certification Agreement for exams to be shown as “Completed”.
� (www.cisco.com/web/learning/e3/le11/learning_certification_tracking_system.html)
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 21
Applicable Only if there’s missing Role/s
Associate Individuals to Company
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 22
Associate Individuals at Partner Self Service
� Log into Partner Self-Service (www.cisco.com/go/pss)
� Select the “Contacts” tab
� Click the “Add an individual to this location” hyperlink
� Fill in the individual’s Cisco ID (CSCO ID), update any other info and select “Done”
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 23
Applicable Only if there’s missing Role/s
Apply for SMB Specialization and Select Certification
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 24
Apply for SMB Specialization and Select Certification
� Go to CSApp (www.cisco.com/go/csapp), log in with Cisco.com ID (CCO ID).
� Ensure the AM and SE Roles are filled up.
It may take up to 10 working days for the exam results to appear in the tool. Please log a PRT case www.cisco.com/go/prt quoting the exams that you have passed and your TesTrac ID if you need help
� Apply for SMB Specialization
� Apply for Select Certification
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 25
Key Takeaways
� Step by Step to Renewing your Certification
Cisco.com ID (CCO ID)
Cisco ID (CSCO ID)
TesTrac ID (Pearson Vue ID)
� Resources and Tools
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 26
Resources and Tools
� Apply for Select Certification and SMB Specialization www.cisco.com/go/csapp
� Study for SMB Specialization Exams www.cisco.com/go/pec
� Take the Exams www.pearsonvue.com/cisco/online/
� Sign Cisco Certification Agreementwww.cisco.com/web/learning/e3/le11/learning_certification_tracking_system.html
� Associate Individual who has passed Exam to Company www.cisco.com/go/pss� Step By Step Guide to Recertification: http://wwwin-
asiapac.cisco.com/channels/market/resource.shtml. Also located on Select Portal
� Select Partner Portal www.cisco.com/go/ap/select, then select the country Select Portal (see next page)
Questions on CCO ID, CSCO ID, Select Certification/ SMB Specialization and Application: www.cisco.com/go/prt
International Number: +61 2 8446 7466
Toll-Free number (Limited to 5 countries)
– Australia – 1 800 612452
– New Zealand – 0800 449882
– China (North) – 10 800 712 1728
– China (South and East) – 10 800 120 1728
– India – 000 800 440 1367
– Korea – 00798 14 800-7254
Questions on Testrac ID, Exams, Individual Exam Certificate: [email protected]
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 27
Select Partner Portalwww.cisco.com/go/ap/select
� Click “Select Portal” in your Country
� Once you or your partner has logged with CCO-ID, they will have access to “Select Partner Central”. Click on “Tools”
� Under “Program Updates”, you will find resources such as “Step by Step Guide for Select Recertification”, and a presentation outlining all the Steps for Recertification.
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 28
Select Recertification Partner Training� Please invite your Select Partners to one of the Select Recertification
Partner Trainings. For partner Convenience, we have two scheduled to sessions:
19 Aug, 2008 – 11:00am - 12.00pm
21 Aug, 2008 – 2:00pm - 3pm
� Please use the customizable eDM to invite your Select Partners.
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 29