how to remove a negative review on a facebook page
TRANSCRIPT
How to remove a negative review on a Facebook
PageJuanita McDowell
Technology Speaker and Trainer
www.juanitamcdowell.com
Question“Someone gave me a 2-star rating with an unfair review on my Facebook Page.
This is not a client of mine. How do I remove it?”
Option 2Don’t Show Rating and Reviews
on your PageMy reviews have been removed. Go Spam
another Page!
CommentaryI’m a big fan of Reviews. I have always believed that most consumers believe what other people say. If you provide excellent service 99% of the time, do not let one negative rating cause you to shut down this section. However, you must answer the person directly. If the person has never been a client, message them privately and inquire about it – was it an article or a posts that I wrote? Did you not agree? Or, simply ask them to remove the review.
If all of this fails, I recommend that you respond to the review on your Page. NEVER let a negative review go unanswered.
Juanita
http://www.facebook.com/juanitamcdowellseminars
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