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Welcome to the Academy Classroom Partnership and Community Collaboration Academy How to Join a Webex Webinar

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Page 1: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

We l co me t o t h e A c a d e my C l a s s ro o m

Pa r t n e r s h i p a n d C o m m u n i t y C o l l a b o ra t i o n A c a d e my

How to Join a Webex Webinar

Page 2: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

1. Dial in to the phone line2. Log in to Webex3. Run the Webex application4. Meet in the Academy Classroom

Want to log in from a mobile device?

1. Download Cisco Webex Meetings: https://www.webex.com/downloads.html

2. See page 12 for directions to join using mobile.

We open the classroom 15 minutes early to help users with technical issues.

Plan to log in 5-10 minutes before the starting time in case you need help.

How to Join a Webinar: Desktop

Page 3: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

• Dial the conference call number and enter the passcode listed in the email.

• Note we do not use Webex calling features.

Wednesday, October 161:00-2:30 PM EST

1. Dial in to the phone line

Page 4: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

• Using the email we sent, click the button to Join the Webinar.

• This link will open the Webex log in screen in your web browser.

Mobile users: note the meeting number. Go to slide 12 for more.

Wednesday, October 161:00-2:30 PM EST

2. Go to Webex using email button/link

Page 5: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

• The Webex log in screen will open in your browser.

• Enter your information under Join Event Now.

• Please add your Agency to your name when you log in.

• Password auto-fills (and is included in email, as backup).

• Click Join Now.

3. Sign into Webex in your browser

Page 6: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

• Joining Webex for the first time? You will need to add Webex to Chrome.

• Click the button Add Webex to Chrome to launch the Webexapplication.

• After launch, Webexwill run as a separate application on your desktop.

4. Run the Webex Application: using Chrome

Page 7: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

• Webex is starting – it may take a few minutes to load.

• Having trouble? Stuck at 99%? See the Next Slide for some workarounds.

5. Webex App is loading

• In the popup window, click Join Event to confirm the meeting you are joining.

Page 8: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

• This is a local firewall, you will need to contact your IT department to resolve it.

• For now, cancel the password prompt and run the temporary application (an *.exe file).

• Click this link at the bottom of your browser to install the *.exe file.

DID YOU GET A PROMPT FOR AN “ADMIN PASSWORD”?

If you’re having trouble with this workaround, try the mobile app.

Trouble? Click Run a Temporary App

Page 9: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

• Webex should open in new window.

• Note that Webex runs as a separate app on your desktop.

• If you don’t see the Classroom, or are still in your browser, click the ball icon to bring the Classroom to the front:

5. Academy Classroom Opens

Page 10: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

6. Setup Your Classroom *6 to mute/unmute

3

1

2

3

4 4a

1. Choose Side-by-Side view2. Open Participant Panel (optional)3. Hide the presenter video view4. Open the Chat Panel

4a Use drop arrow to select who: “To:”4b. Type message, press Enter.

5. WebEx icon on taskbar – click to return to class.

4b

5If you step out of the WebEx classroom, click this icon on your taskbar to return:

Page 11: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

Before you begin:

Download and install the app on your mobile device: https://www.webex.com/downloads.html

How to Join a Webinar: Mobile

• You can use your phone line and the Webex app at the same time to join the webinar.

• This is a good workaround for firewall and IT issues if you have trouble logging on from your desktop.

Page 12: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

• Open the email we sent in your mobile device.

• Dial into the conference call number and enter the passcode.

• In the email, note the Meeting Number and Passcode (only for mobile).

• Then click the button to Join the Webinar. This will launch the Web Ex app for you to log in.

Make sure Webex Mobile App is installed on your device.

Wednesday, October 161:00-2:30 PM EST

Mobile Log-In: A few differences

Page 13: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

Sign into Webex: Join

In your browser, select Join.

Page 14: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

In your browser, click Open.

Sign into Webex: Open

Page 15: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

Join Meeting in the app

• Click Join Meeting

Page 16: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

• Enter the Meeting number• Enter your First and Last Name, Agency• Enter your email address• Click Join

3. Sign into Webex in the app

Page 17: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

Meet in the Academy Classroom

• The app should launch on its own and take you into the Webexclassroom.

• You will see icons at the bottom of your screen to participate in the classroom.

We will NOT use video.

Page 18: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

2

1

1 - Open Participant list. 2 - Open Chat Options.

Setup Your Classroom

Page 19: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

Audio information

Setup Your Classroom

Page 20: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

• Call in! We open the classroom early to help resolve your technical issues.

• If Webex asks for an admin password, join using the temporary application (*.exe).

• Try a different web browser.

• Materials will always be posted at our website. As a last resort, join the phone call and follow along with the PDF.

More tips and troubleshooting at the Academy Classroom:

www.partnership-academy.net/about-us/academy-classroom/

Having Trouble?

Page 21: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

Academy Rules of Engagement

• Webinars start on the hour.

• Log in 5-10 minutes early to troubleshoot any technical difficulties.

• Sign in with your first and last name, followed by your agency (ex: Jane Smith, BLM).

• Use *6 to mute and unmute during the presentation to reduce background noise.

• If you need to take a call, hang up and call back in when you are done. Do not put the conference line on hold.

Page 22: How to Join a WebexWebinar to Join... · • Dial the conference call number and enter the passcode listed in the email. • Note we do not use Webexcalling features. Wednesday, October

Questions? Contact us anytime:[email protected]

www.partnership-academy.net