how to integrate web shopping with erp order processing using lansa composer
TRANSCRIPT
LANSA Composer
The solution integrates an eCommerce web shopping
application with an ERP order process and automates
the flow of order and product data between the
applications.
The ERP system will provide product data to the web
shopping application and the web shopping application
will send orders to the ERP system.
How to integrate web shopping
with ERP order processing
Contents
How to integrate web shopping with ERP order processing
Current situation describes the existing processes and highlights inefficiencies, manual processes and cost concerns.
Current situation
The requirements define the processes the company would like to automate and where to enhance existing processes.
Requirements
The solution describes how LANSA Composer can be used to implement the requirements including automating the processes.
Solution
The benefits highlight measurable outcomes, e.g. process efficiency and reduced costs, derived from implementing the solution design.
Benefits
This use case is based on a customer experience using LANSA Composer to implement an automated solution that achieved tangible outcomes.
Current situation
The ACME company operates an ERP system on its premises, and a web shopping application
hosted by an external web hosting provider. The ERP system and web shopping application
share no electronic interfaces.
The eCommerce web shopping application accepts orders on behalf of the ERP system, and
customer service staff enter orders into the ERP system manually.
The ERP system is the source of product data for the web shopping application's product
catalogue. Updates to the product catalogue occur manually after changes to product data in
the ERP system.
No automated processes or data flows exist between the ERP system and the web shopping
application.
How to integrate web shopping with ERP order processing
Requirements
The requirements are:
1. Process orders from the web shopping application without manual intervention.
2. Automate product catalogue updates.
The ERP system has an interface for automatically loading orders. To use the interface, web
shopping application orders require a data reformat to suit the ERP order data.
The web shopping application's product catalogue offers an electronic interface that accepts
data formatted as XML. Product data requires a reformat into XML.
LANSA Composer will load orders into the ERP system and control the flow of product changes
to update the product catalogue. LANSA Composer's data mapping tools will reformat order
and product data to suit the ERP and web shopping application interfaces.
How to integrate web shopping with ERP order processing
Solution: order processing
2. The web shopping
application sends the
orders to Composer.
1. Customers place
orders via the web
shopping
application.
3. Composer formats the
order data to suit the
ERP system and invokes
the ERP order loading
interface.
How to integrate web shopping with ERP order processing
Solution: product catalogue updates
2. The ERP system sends the
new and changed product
data to LANSA Composer.
1. New and changed product
data updates the ERP
products database.
3. Composer formats the product
data into XML and invokes the
product catalogue update.
How to integrate web shopping with ERP order processing
Solution: data reformatting and mapping
Order data from
the web shopping
application in
XML format
Order data
reformatted for
loading into the
ERP system
A business analyst visually instructs LANSA Composer how to reformat the XML order data from the
eCommerce web shopping system into the order format required to integrate with the ERP system.
How to integrate web shopping with ERP order processing
Solution: order processing steps
A business analyst
builds the script that
LANSA Composer uses
to automatically
perform the steps
required to receive
orders from the web
shopping application
and invoke the order
entry system to process
the orders.
How to integrate web shopping with ERP order processing
Solution: product catalogue updates processing steps
A business analyst
builds the script that
LANSA Composer uses
to automatically
perform the steps
required to retrieve
product data updates,
reformat the data into
XML, and send the
reformatted product
data to the web
shopping application.
How to integrate web shopping with ERP order processing
Benefits realised from the automated solution
• Eliminating manual processes reduced errors, e.g. no more order rekeying
• Because of the integration, the ERP system is now the single source of truth for product data
• ERP product data and web shopping application product catalogue synchronised
• On-line ordering volume growth no longer constrained by manual processing capacity
• Reduced out-of-stock situations achieved by synchronising ERP product data and the web shopping application
LANSA Composer provides business process integration (BPI) tools used
by business analysts to automate and integrate business processes.
It is a simple, and cost-effective way to get business transactions in and
out of your business systems with less human effort.
How to integrate web shopping with ERP order processing
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