how to grow in the technical communication profession

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How to Grow in the Technical Communication Profession January 2013 Larry Kunz [email protected]

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How to Grow in the Technical Communication Profession: Slides from Larry Kunz’s webinar on January 10, 2013 for technical communication professionals in China. Topics covered: The Technical Communication profession Growing in the profession How to grow: Build a network Keep up with the profession Handle problems at work Gain experience How to get started

TRANSCRIPT

Page 1: How to Grow in the Technical Communication Profession

How to Grow in the Technical Communication

ProfessionJanuary 2013

Larry Kunz

[email protected]

Page 2: How to Grow in the Technical Communication Profession

About SDI

Hungary: • Established February 2008

Europe Branch Offices

Finland:• Established September 2009

New Hampshire

North Carolina

Maryland

Indiana

Arkansas

SDI Corporate HeadquartersSDI Government Solutions

South Plainfield, New Jersey

US Branch Offices

• Est: 1978

• US-based

• Staff ca. 400

•Technology clients

• Information Desgin, Training, Consulting services

India:• Established May

2009• Offices in

Hyderabad and Bangalore

Asia Branch Offices

China:• Established in 2011• Offices in Beijing

and Shanghai

Page 3: How to Grow in the Technical Communication Profession

About SDI China

• Established in 2011• Offices in Beijing and Shanghai• Business focus: Telco and manufacturing • Full range of services for China-based clients• Strong focus on DITA / XML based authoring • Training and growth opportunities for staff• No compromise in quality

Page 4: How to Grow in the Technical Communication Profession

My Background

• More than 30 years in Tech Comm– Software documentation– Marketing– Project management– Consulting

• Fellow, Society for Technical Communication (STC)

Page 5: How to Grow in the Technical Communication Profession

What We’ll Cover Today

• The Tech Comm profession• Growing in the profession• Ways to grow• Getting started• Questions & answers

stock.xchng / manjides

Page 6: How to Grow in the Technical Communication Profession

The Tech Comm Profession

• Exciting• Changing fast• Many opportunities• Attracts people who are:

– Beginning their careers– Changing careers

Page 7: How to Grow in the Technical Communication Profession

Why Grow?

• Gain skills you need• Develop a reputation• Understand opportunities available to you

Page 8: How to Grow in the Technical Communication Profession

What Opportunities Exist?

• Writing• Editing• Information architecture• Managing projects• Others

Page 9: How to Grow in the Technical Communication Profession

How to Grow

• Build a network• Keep up with the profession• Handle problems at work• Gain experience

Page 10: How to Grow in the Technical Communication Profession

How to Grow

Build a network• Join a professional society• Become active in it• Attend events• Go online; use social media

stock.xchng / fakhar

Page 11: How to Grow in the Technical Communication Profession

How to Grow

Keep up with the profession• Read articles and blogs • Subscribe to email lists• Participate in webinars

(most are no-cost)

Page 12: How to Grow in the Technical Communication Profession

How to Grow

Join LinkedIn groups (at www.linkedin.com)• DITA Awareness Group• Information Design • Society for Technical Communication• Technical Communicator Shanghai • Technical Writer• Technical Writing Professionals • The Content Wrangler Community

Page 13: How to Grow in the Technical Communication Profession

How to Grow

Handle problems at work• Learning a new tool,

process, or domain• People who are unhappy

or disruptive• Working without a designer

or editor• Ethical issues

Page 14: How to Grow in the Technical Communication Profession

How to Grow

Tips for handling problems at work• Use your professional society

– People are happy to answer questions– Magazines, journals, social media (MySTC)

• SDI China is part of a worldwide company:– People– Expertise

Page 15: How to Grow in the Technical Communication Profession

How to Grow

Gain experience• If you get a good offer, take it

– Don't wait for the perfect job– Improve your qualifications

• Look for opportunities outside the business world– Help write open-source documentation

Examples: dita.xml.org and www.gnu.org

– Assisting with research projects– Volunteering in your professional society

Page 16: How to Grow in the Technical Communication Profession

How Do I Start?

• Start with one or two easy things• Then make a plan:

– In what areas do I need to grow most?– What steps can I take in those areas?– Do I need help?– Do I know where to go when I have problems

at work?• Make sure that your plan is yours –

tailored to your needs and interests

Page 17: How to Grow in the Technical Communication Profession

Resources

Contact me:• [email protected]

http://www.sdicorp.com

Other resources:• STC: http://www.stc.org• Good blogs:

http://www.sdicorp.com/Resources/TechnicalCommunicationBlogs.aspx

• bbs.giltworld.com: Technical Writing section• LinkedIn groups:

http://www.linkedin.com/search-fe/group_search(Requires LinkedIn membership, which is free)

Page 18: How to Grow in the Technical Communication Profession

Next SDI Webinar

Working withSubject-Matter Experts

Wednesday 20 February

9:30 – 10:30 a.m. CST

Register at https://www3.gotomeeting.com/register/300048526