how to green your brand by ms. victoria fritz
TRANSCRIPT
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CONTENTS NATION WORLD BUSINESS TECHNOLOGY HEALTH/LIFESTYLE
How to Develop a Green Brand
STRATEGY POINTS
A green brand is one that successfully combines performance and perception in beingTVSXEFPIIXLMGEPERHIGSPSKMGEPP]VIWTSRWMFPI
There are two approaches to green marketing: the functional and the emotional
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and availability
BUSINESS
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Inthese times of greater environmental
and social awareness, companies see the
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obligations and opportunities. Consequently, those
determined to be green brands receive recognition
and an improved reputation.
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and ecologically responsible, according to Jez
Frampton, Global Chief Executive ofInterbrand, a
global brand consultancy company. Interbrand, in
partnership with Deloitte, has been evaluating the
worlds top brands based on performance as well
as the publics perception of their green credentials
VLQFH7KHLUUHSRUWBest Global Green Brands
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criteria, with Asian car manufacturer Toyota topping
this years list.
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SHUFHSWLRQThe report noted that companiesDUHQRZWDNLQJVLJQLFDQWVWHSVWRUHGXFHWKHLU
social and ecological impact and conveying this
message to their consumers. Hence, the screening
processfor choosing the green brands includes a
careful study of a brands actual performance as
well as market perception.
Deloitte assesses each brands performance based on
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environmental impacts and execute
environmental programs
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gas emissions, water management, waste
management, and toxic waste management
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performance in measuring, reporting and
mitigating the environmental performance of
their transportation and logistics, business travel
and commuting
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engagement with their relevant stakeholders
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mitigating environmental performance of their
supply chain
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production, and use of life-cycle assessment,
among others.
A brands perception is measured according to six
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brands environmental claims
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their competitors
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brands green activities and its green reputation
in the market
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the brands environmental claims; comparing
the perceived importance of the brands green
activities with the brands green perception
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green communication
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brands green activities as a whole.
The overall green brand score is calculated as a
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and the standardized perception score. In cases where
performance is greater than perception, Interbrand
calculates a simple average. When perception outdoes
performance, Interbrand calculates a simple average
and then applies a consistent discount factor based
on the gap between perception and performance. This
discount factor is designed to penalize brands that are
not living up to public expectations.
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Ranking is based on the extent that overall score
improved or regressed from the preceding year.
This means achievements of the preceding year
remain credited, and are added on to the current
years achievements.
To illustrate the method of scoring and ranking,
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reveals its recycling initiative, among other efforts.
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Recycling System, tracing the battery through a complete
loop from sale through disposal, shredding, production and
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process, but also communicated it effectively to its stakeholders
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green brands are car manufacturers, since cars are a
major source of carbon emissions. But that is probably
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VWUDWHJLHVDeveloping a green brand is possible
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emotional positioning strategies, by Hartmann
et al ofUniversidad del Pais Vasco in Bilbao,
Spain, sought to test suggested green positioning
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perceived brand positioning and brand attitude. The
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from its competitors through its environmentally
sound attributes. Furthermore, they classify green-
brand positioning strategies as functional or emotional
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A functional approach builds brand associations by
conveying information on environmentally sound
product attributes that are advantages over competing
brands. These attributes include production process,
product use, and disposal. For example, a car brand
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this strategy has its limitations. It may not deliver
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motivate the customer to purchase.
1 Toyota -02.56
2 Johnson & Johnson 03.89
3 Honda -00.38
4 Volkswagen 04.20
5 Hewlett-Packard 11.72
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Partial table from %HVW*OREDO*UHHQ%UDQGV, Interbrand
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FUNCTIONAL VS. EMOTIONAL APPROACH IN
IMPROVING BRAND ATTITUDE
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Instead of, or in conjunction with, a functional
approach, the company can choose from three
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improvement of the environment
2. Personal satisfaction from exhibiting his/her
environmental consciousness to others
3. Having sensations normally experienced
through contact with nature; embedding
the brand in pleasant imagery of
natural environments evokes vicarious
nature experiences.
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DWWLWXGH"The research study thus proposes
two things. First, perceived green-brand positioning
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Second, green-brand positioning improves brand
attitude. The question posited by the research
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were exposed to in the study. They were each shown
advertisements on individual computer terminals,
and then were asked to respond to a set of questions.
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control and three experimental groups. The control
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Experimental groups were shown a hypothetical
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was shown an experimental ad based on functional
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The second used the emotional approach, embedding
the brand in nature scenery. The third combined
both strategies.
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Merecedes ATMOS (Functional Posit.)
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scale with the functional approach ad, and improved
on the emotional scale with the emotional ad. The
greatest increase happened, however, with the
combined functional-emotional strategy.
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the emotional dimension on brand attitude has a
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Results show that there are indeed two approaches
of green-brand positioning. Likewise, green-brand
positioning does improve brand attitude. On the
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case. However, the authors caution against using
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of both approaches on brand attitude is positive. The
combined functional and emotional strategy still led
to the strongest perceptual shift.
5XOHVIRUPDUNHWLQJJUHHQSURGXFWVIn termsof consumers actually parting with their money
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asked of consumers. Few will pay more for greener
products; additional product value is what they will
pay for. Assure them of quality at the same time.
Also, bring the products within easy reach, since
consumers will not go out of their way just to buy
green products.
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ImagePower Green Brands Survey, as represented
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Findings show that concern for the environment
rebounded to pre-recession levels and consumers
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regard cost as the biggest barrier to buying green
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willing to pay the premium.
In other words if prices were the same, a consumer
is likely to buy what he perceives as a green
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1. Seventh Generation They are very forthcoming in their work to keepenvironmental impact to a minimum in their products and in
their company
2. Whole Foods Market It is my impression that they are committed across the
board to selling organic foods grown under green conditions,
that they are concerned about the carbon footprints of their
products in terms of purchasing local or regional foods,
and that they emphasize recycling, minimization of energy
consumption, etc.
3. Toms of Maine Their products are all natural and their packaging is made
from recycled materials. They also use sustainable practicesin their business.
4. Burts Bees Because all of their products are natural and organic.
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packaging and products.
5. Trader Joes They are concerned about their suppliers being green, they
are always advertising sustainable products and they really
seem to care
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is very or somewhat important to buy from
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consumers trust advertising to inform them about
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One important survey result is that consumers
are most likely to buy green personal care, grocery
and household products.
Though the complete list was not included,
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important aspect of green marketing is consumer
education. This is according to Jacquelyn
Ottman, head ofJ. Ottman Consulting, which
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marketing, and lists several )RUWXQH
companies and the U.S. government among
its clients.
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(which is also an excerpt in her book, The New
Rules of Green marketing: Strategies, Tools and
Inspiration for Sustainable Branding2WWPDQ
says consumer education could spell success
for a campaign. She cited the case of Whirlpool,
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free refrigerator. Consumers, not knowing what CFC
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improvement. She added that educational messages
could help boost involvement, enhance imagery and
increase credibility.
Its not enough to present a green product. She
emphasizes the need to explain how a product can
safeguard ones health, or protect the environment. If
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statistics, you make buyers feel their choices make a
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