how to fax your receipts concur expense service. agenda overview of the receipt faxing process the 4...
TRANSCRIPT
![Page 1: How To Fax Your Receipts Concur Expense Service. Agenda Overview of the receipt faxing process The 4 steps 1. Print cover page 2. Prepare receipts 3](https://reader030.vdocuments.site/reader030/viewer/2022032516/56649c735503460f94925d6b/html5/thumbnails/1.jpg)
How To Fax Your Receipts
Concur Expense Service
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Agenda
• Overview of the receipt faxing process• The 4 steps
1. Print cover page
2. Prepare receipts
3. Fax cover page & receipts
4. Confirm fax received• Faxing additional receipts• Troubleshooting• Questions
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Overview of the receipt faxing process
Submit expense report
1. Print cover page & check quality
3. Faxcover page & receipts
4. Confirmfax received
2. Preparereceipts & check quality
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So you’ve entered and submitted your expense report and are ready to fax your receipts.
Now what?
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Step 1 (of 4): Print fax cover page and check quality
• Click Submit or Print on the report
• Select the format Fax Receipt Cover Page andthen click Print Preview
• Click Print on the preview page
• Check print quality – especially the barcodes
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Step 1: Print fax cover page and check quality
Printing tips
Highest resolution (at least 300 dots per inch, usually pre-set)
Print on plain white paper (no logos, watermarks, etc.)
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Step 1: Print fax cover page and check quality
How printouts should look
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Step 1: Print fax cover page and check quality
Checking print quality
3 barcodes, TOP and BOTTOM visible (set margins in browser)
Portrait orientation
, not
(set this in browser)
Printing dark and clear –
no smudges, streaks, or marks (check toner; have printer serviced)
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Step 1: Print fax cover page and check quality
Setting print margins & orientation in the browser
Set all margins 1 inch or less
Click Page Setup in the File menu (in Internet Explorer)
Select Portrait orientation
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Step 2 (of 4): Prepare receipts
• Photocopy your receipts
• Or place receipts in a clear faxing jacket or carrier
• Or tape receipts to sheets of paper, if your fax machine accepts these (could cause jamming)
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Step 3 (of 4): Fax the cover page & receipts
Make sure Cover page is first Receipts are right side up
Insert pages face-down (for most machines)
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Step 3: Fax the cover page & receipts
Faxing tips
Make sure pages feed as straight as possible (use side guides)
Set resolution to Fine (better than Standard, but not Photo)
In case receipt images aren’t received, check that:Polling is offHalftone or photo mode is off
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If what you see looks like this, your receipt images were received.(Save your original receipts until the report has been paid.)
Step 4 (of 4): Confirm that the fax was receivedClick Check Receipts for the report...
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Step 4: Confirm that the fax was received
...wait a few minutes and click Receipts again.
If your receipts aren’t there after 7 minutes, try faxing again (re-check all the quality points).
If your receipts don’t appear after the second try, get help from your administrator.
If you see this message...
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Faxing additional receipts
What if you forget to fax a receipt? Need to fax a receipt again?
Follow steps 1 - 4 using the same cover page as before. You can print it again if necessary (open the report and click Print).
Include only the receipts you want to add or re-fax. These receipts will be appended onto the existing ones.
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Troubleshooting
• “Bad” barcodes
• Unreadable receipts
• Checking fax image quality
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Extraneous lines (retry - printer or fax machine may need cleaning)
Smudging (retry - printer or fax machine may need repair)
Troubleshooting
“Bad” barcodes
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Vertical streak (retry - printer or fax machine may need cleaning)
Horizontal streak (retry - printer or fax machine may need cleaning)
Troubleshooting
“Bad” barcodes
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Skewing (paper fed crooked into fax machine)
Barcodes cut off (top & bottom margins too wide)
Troubleshooting
“Bad” barcodes
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Barcode missing
(side margins too wide)
Graphic “noise” (use plain white paper)
Troubleshooting
“Bad” barcodes
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Colored receipt paper Very light print
Solution: Photocopy the receipt, adjusting the contrast and darkness to enhance the readability, then fax the copy.
Good receipt image
Troubleshooting
Unreadable receipts
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Did you know?
You can use the Copy function of your fax machine to check the image quality.
Troubleshooting
Checking fax image quality
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Thank you for your attention!
Any questions?