how to do business with on-airport car rental...

How to Do Business

with On-Airport Car Rental

Companies

Ginger S. Evans

Commissioner

Chicago Department of Aviation

Robert Bouta

Avis Budget Group

Senior Vice President Properties

and Facilities

Airport Rental Car Supplier Diversity Workshop

Robert Bouta, Sr. Vice President September 21, 2017

Avis Budget Group’s

2016 Supplier Diversity Spend

14%

24%

1%

WBE

MBE

Other

WBE $1,537,361,073

MBE $2,772,513,931

Other* $109,689,054

Diversity Spend in 2016 is 38% of Total

Spend

*Other includes: DBE, Veteran, SBE, SDB, 8(a),

HUBZone

2

Goods & Services Purchased

Automobiles Fuses

Automobile Parts Garage Equipment and Repair

Automobile Body Repair Gasoline / Diesel / Oil and other Petroleum Products

Automobile Reconditioning Glass Replacement and Repair – Annual Bid

Automobile Towing Janitorial Services and Supplies

Automobile Windshield Fluid – Annual Bid Landscape Services

Automotive Equipment Lubricants (Motor Oil) – Annual Bid

Building Maintenance Products Painting

Bus Decals Pest Control

Bus Parts Plumbing

Cabinetry (Counter and Backwall Modules) Safety Services

Car Wash Equipment / Supplies Signage

Cleaning Equipment and Services Tires

Displays (Counter, Wall, Brochure Racks, Express Check-In) Towing

Disposable Paper Products Uniform Cleaning

Electrical Vehicle Transport

Fence Repairs Wall Coverings

Floor Coverings

* Note – This list of goods and services procured by ABG represents those commonly purchased on an “as-needed basis” and/or via bid. Numerous additional items are purchased pursuant to corporate demand.

3

Recognition

4

In October 2012, Avis Budget Group was recognized by U.S. Veterans Magazine as one of the nation’s 2012 Best of the Best: Top 100 Companies Recruiting Veterans

In September, 2013, Lynn was the keynote speaker for the Be A Hero Hire A Hero Employment/Education Resource Expo at Citi Field in New York. The audience comprised of over 250 government and corporate leaderships and her speech focused on the importance of our Nation’s heroes in hiring and diverse suppliers. Avis Budget Group was part of over 150 companies to welcome home veterans with job and entrepreneurial opportunities as they transition into civilian life.

WBENC “One of America’s Top Corporations for Women’s Business Enterprises” (2001 to 2015)

Only car rental company to receive this award for 14 consecutive years

AMAC - 2012 Corporate Partner of the Year

LIHCC – 2013 Corporation of the Year

USHCC “Top 50 Company in Supplier Diversity”

6th consecutive year $1M Dollar Club

“Best of the Best” Award 2009

Bestowed by Black EOE Journal, Hispanics Network Magazine and Professional Woman’s Magazine

Recognizes Prominent Corporations in the US in diversity in employment and supplier diversity

“Top 50 Organization for Multicultural Business Opportunities in 2008, 2009, 2013,2014 and 2015” by DiversityBusiness.com

Black Enterprise 35 Top Companies for Supplier Diversity list

http://images.google.com/imgres?imgurl=http://server23.lfchosting.com/gri/images/coalitionpartners/WBENCLogosqr.jpg&imgrefurl=https://server13.lfchosting.com/grassroo/wedecide.asp&usg=__eoAnQ-Kqf0_bo26MEzJOOw0qxvk=&h=398&w=400&sz=56&hl=en&start=4&um=1&tbnid=9JV5nUQbIl3qTM:&tbnh=123&tbnw=124&prev=/images?q=women's+business+enterprise+council&hl=en&sa=N&um=1

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Diversity Honors

Awarded membership to the Billion Dollar Roundtable (BDR) from 2009-2015.

BDR celebrates corporations that have achieved spending of at least $1

billion with minority & women-owned suppliers.

This honor places ABG amongst the following prestigious organizations:

In 2016, ABG was proud to have

$4.3B in disadvantaged,

minority, women, disabled, and

veteran owned businesses.

A Recognized Leader in Diversity

Membership Organizations

Billion Dollar Roundtable

Women’s Business Enterprise

National Council

US Hispanic Chamber of Commerce

Long Island Hispanic Chamber

of Commerce

Airport Minority Advisory Council

National Minority Supplier

Development Council

WeConnect International

New York & New Jersey Minority

Supplier Development Council, Inc.

US Pan Asian American Chamber

of Commerce

Women Presidents’ Organization

Women Presidents’

Educational Organization

Hispanic Chamber

of Commerce - Wisconsin

6

ABG 2016 Outreach Events

7

Local Airport M/W/ACDBE/Vet Outreach Events: Jackson Municipal

Airport, Tallahassee Int’l. Airport, City of San Antonio/Bexar County/San

Antonio Int’l. Airport (Sponsor), City of Atlanta Business Expo, Memphis

Minority Business Council (Sponsor), Massport Business Diversity Summit.

Airport Minority Advisory Council (AMAC) National Conference (Sponsor)

National Minority Supplier Development Council (NMSDC) National

Conference.

Women’s Business Enterprise National Council (WBENC) National

Conference (Sponsor).

Women’s Business Enterprise National Council (WBENC) Summit & Salute

(Sponsor).

ABG 2016 Outreach Events (cont’d)

8

United States Pan Asian American Chamber of Commerce (USPAACC)

National Conference (Sponsor).

United States Hispanic Chamber of Commerce (USHCC) National

Conference (Sponsor).

Women’s Business Development Center (WBDC) Entrepreneurial

Women’s Conference (Sponsor).

Billion Dollar Roundtable (BDR) Summit – (Sponsor)

Airport Minority Advisory Council (AMAC) - Industry Day – (Sponsor)

Women’s Presidents Educational Organization New York (WPEO-NY)

Breakthrough Breakfast & Procurement Fair – (Sponsor).

Women’s Presidents Educational Organization Washington DC (WPEO-DC)

Breakthrough Breakfast & Procurement Fair – (Sponsor).

ABG 2016 Outreach Events (cont’d)

9

Women’s Presidents Organization (WPO) Annual Conference – (Sponsor)

Diversity Business.com Annual National Diversity Summit – (Sponsor)

National Minority Supplier Development Council (NMSDC) Leadership Awards

Dinner Dance.

Women’s Presidents Educational Organization-DC (WPEO-DC) Annual Access

Reception – Sponsor.

Women’s Presidents Educational Organization-NY (WPEO-NY) Awards Breakfast

(Sponsor)

Avis Budget Group, Inc. also maintains a Diverse Supplier Registration Data

Base. We routinely refer to this database when seeking certified suppliers for

business opportunities.

Steps to doing business with ABG

10

Vendors must be currently certified through one or more of the

following Agencies:

WBE - WBENC, WeConnect International, WeConnect Canada,

Business’ Home State Department of Transportation

MBE – NMSDC, USPAACC, Business’ Home State Department of

Transportation

ACDBE – Business’ Home State Department of Transportation - Unified

Certification Program (UCP)

SBE – SBA, Business’ Home State Department of Transportation

Veteran/Disabled Veteran – SBA

8(a) – SBA

HUBZone - SBA

Steps to doing business with ABG (cont’d)

11

Vendors must register on the Avis Budget Group Diverse Supplier

Registration website:

www.avisbudget.com/supplierdiversity

Certified vendors who have registered with us can contact our

Supplier Diversity Team

Susan Pettit Sr. Procurement Specialist – Strategic Business & Diversity

Relations at [email protected]

Suzanne Schnaitman O’Hare Procurement Assistance

[email protected]

Carol Neu Midway Procurement Assistance

[email protected]

Fill out a connection card with us today.

http://www.avisbudget.com/supplierdiversity

mailto:[email protected]



Lee Lewis

Enterprise Holdings

Global Supplier Diversity Manager

EHI Supplier Diversity

September 21, 2017

Enterprise Holdings- Summary

Founded in 1957 by Jack Taylor

Leadership

• Pam Nicholson President & CEO

• Chrissy Taylor- COO

1.9 Million Vehicles

100,000 Employees

9,600 Locations

Local Commitment

Management

Purchasing decisions

Outreach Events

Measurement and evaluation

Local Opportunities

Automobile dealerships

Automobile maintenance

Automobile repair

Construction

Facilities maintenance

Fuel

Janitorial

Transportation

services

Architects

Engineers

Trades

Program to Promote ACDBE

Participation

ACDBE Certification Assistance

Program

• Created through interactions at AMAC

• Letters and conversations encouraging

ACDBE participation

• Reimbursement of most expenses with

3rd party attorney to help with

certification

At Your Service…

Greg Toste

(630) 627-9300

[email protected]

Sharon Griffin

The Hertz Corporation

Properties Coordinator

The Hertz Corporation AIRPORT RENTAL CAR SUPPLIER DIVERSITY WORKSHOP

25

The Hertz Corporation negotiates

both local and nationwide contracts

for goods and services for all of our

brands in an effort to maximize

efficiencies and minimize costs. We

encourage local and minority/women-

owned/disadvantaged businesses

(“M/W/DBE”) to actively submit

competitive bids and proposals on a

regional and local level. The Hertz

Corporation is committed to the

growth of M/W/DBE firms and affords

them the opportunity to compete, on

an equal basis, in selling their goods

and services.

Program Overview

26


(representing the Hertz, Dollar and

Thrifty brands) is committed to the

growth of minority/women-

owned/disadvantaged business

enterprises.

The Hertz Corporation is both

proud of and encouraged by the

continued contribution we receive

from the M/W/DBE community.

Hertz maintains a page on our

website at www.hertz.com on the

“Business to Business” link – then

“Diversity Programs” page to learn

more about our M/W/DBE

Program and to enroll your

business in our database.

Our Commitment

27

Hertz staffs a Regional DBE

Coordinator in each of its U.S.

Regions, including Puerto Rico.

The DBE Coordinator for the

Central Region is Alexander Klein.

He is located in our Des Plaines

Regional Office and is the local

contact person for O’Hare and

Midway Airports.

The National Diversity Programs

Coordinator is Sharon Griffin. Her

contact information is included in

the website under “Diversity

Supplier.”

How We Work

28 28

Our Resource

To learn more about Supplier Diversity Program,

what we buy and other related resources,

please visit our Supplier Diversity page on our

website:

https://www.hertz.com/rentacar/b2b/diversityOverview-b2b

29 29

Contact Information

Alexander J. Klein

DBE Coordinator - Central Region


2170 Mannheim Road

Des Plaines, Illinois 60018

[email protected]

Sharon Griffin

Properties Coordinator


3541 Stone Mountain Highway

Snellville, Georgia 30078

[email protected]



Thank you

QUESTIONS?

SPECIAL EDITION: “How to Become Certified” Workshop

City of Chicago

Department of Procurement Services


Becoming Certified with the City of Chicago

Rahm Emanuel, Mayor

Jamie Rhee, Chief Procurement Officer

City of Chicago


MBE/WBE/BEPD Certification

Department Overview:

Who We Are:

Department of Procurement Services is the

Contracting authority for the procurement of

goods and services for the City of Chicago. We

work together as a team and with our customers

to guarantee an open, fair, and timely process

by establishing, communicating and enforcing

superior business practices.

City of Chicago



What We Do:

– DPS is committed to providing information,

resources and tools to assist you in your

efforts to compete for City of Chicago

contracting opportunities.

– We accept and review:

• New Applications for certification

• Annual “No Change Affidavits”

• Recertification applications every 5 years

City of Chicago



What We Do:

– Contract Compliance with negotiated contractual

M/W/V/DBE participation goals

– Set standards for contract participation for

M/W/VBE’s as well as DBE and ACDBEs

– Assist vendors through our websites

www.cityofchicago.org/procurement and

chicago.mwdbe.com

http://www.cityofchicago.org/procurement and chicago.mwdbe.com

http://www.cityofchicago.org/procurement and chicago.mwdbe.com

City of Chicago


Welcome to the Department of Procurement Services

City of Chicago

Certification Programs

• MBE - Minority-owned Business Enterprise

• WBE - Women-owned Business Enterprise

• BEPD - Businesses owned by people with disabilities

• DBE - Disadvantaged Business Enterprise

• ACDBE- Airport Concessions Disadvantaged Business

Enterprise

VBE - Veteran-owned Business Enterprise

(coming soon)

City of Chicago



VBE – Veteran-owned Business Enterprise (coming soon)

“VETERAN” means a person who has served in the United

States armed forces and was discharged or separated under

not dishonorable conditions.

Applicant must provide:

• DD214 and/or DD215 needed as supporting evidentiary

documentation (required).

• If vendor does not have their DD214 and/or DD215, the

applicant should contact the Veterans Administration (VA)

City of Chicago


VBE – Veteran-owned Business Enterprise (coming soon) “VETERAN-OWNED BUSINESS ENTERPRISE” means an enterprise which:

(1) is at least 51 percent owned by one or more veterans, or in the case of a publicly held

corporation, at least 51 percent of all classes of the stock of which is owned by one or

more veterans, who manage(s) and control(s) the management, policies, major

decisions and daily business operations; and

(2) has been: (i) certified by the City as a veteran-owned small local business; (ii)

certified by Cook County as a veteran business enterprise; (iii) certified by the State

of Illinois as a qualified service-disabled veteran-owned small business or a qualified

veteran-owned small business pursuant to 30 ILCS 500/45-57; or (iv) verified and

approved by the United States Department of Veterans Affairs as a service-disabled

veteran-owned small business or a veteran-owned small business.


City of Chicago


MBE/WBE/VBE/BEPD Certification

Benefits of Certification

• Provides visibility - once certified your firm is listed in a

directory which is accessible to the general public.

• There are minority, women, veteran and disadvantaged

business participation goals on City of Chicago projects

and sister agencies.

• There are businesses in the private sector that seek out

certified firms for products and/or services.

City of Chicago



Benefits of Certification (cont.)

The City of Chicago has a target market

program which provides exclusive bidding to

certified minority and women owned business

enterprises. This allows certified businesses to

take 100% of the contract because there are no

subcontractor goals associated with the project.

City of Chicago


Do You Qualify? • Qualifying Groups:

– African-American

– Hispanic

– Asian

– Native American

– Women

– Veteran*

– Persons with Disabilities

– Other individuals who can prove social and economic disadvantage


City of Chicago


Do You Qualify?

• Local Business: principal place of business and

majority of full-time work force located in the

counties of Cook, DuPage, Kane, Lake,

McHenry or Will

• (DBE/ACDBE – Anywhere in Illinois)


City of Chicago


Do You Qualify?

• 51% owned, controlled and managed by a

minority, woman, *veteran and/or person(s) with

a disability or socially or economically

disadvantaged individual


City of Chicago



Do You Qualify?

• MBE/WBE/VBE: Must be an “established business”

- gross receipts must not exceed $38.11M averaged

over 3 years for non-construction firms.

Construction firms subject to SBA size standards

averaged over 5 years.

• DBE: not to exceed $23.98M or SBA size standards

averaged over 3 years.

• ACDBE: not to exceed $56.42M for most firms –

some exceptions do exist.

City of Chicago


Do You Qualify?

• Personal Net Worth Standard

– MBE/WBE/VBE: The threshold only applies to construction

companies and it is currently at $2,237,435.68. This is

evaluated annually by the City of Chicago.

– DBE/ACDBE: The threshold applies to all people seeking

certification and is currently at $1,320,000. This is

adjusted periodically by the U.S. Department of

Transportation.

– The calculation of personal net worth excludes the value of

your primary residence and interest in certified firm.


City of Chicago


Application Process

• Electronic (On-Line) application located at

chicago.mwdbe.com . (Paper applications are

no longer accepted).

• Submit $250.00 fee (money order or cashier’s

check). (No fee for DBE, ACDBE, or BEPD).

• Submit all supporting documentation.


http://www.mwdbe.com/

City of Chicago



What We Need From You

• Contact Information

• Type of Certification You Are Seeking

– MBE/WBE/VBE/BEPD/DBE/ACDBE

– BEPD requires Schedule G Form

– VBE requires DD214 and/or DD215

• Ownership Information

• Employee Information

• Facility Information

• Financial Information

• Licenses (for applicant and business)

City of Chicago



What We Need From You (cont.)

• Experience

– Resumes

– Professional Associations

– Listing of Equipment

– Leases

• Contract Information

– Pending

– Past Year (Two Years)

– Invoices/Purchase Orders

City of Chicago


Types of Businesses that Qualify

• Sole Proprietor – Typically owned by only one

person, has no legal existence apart from the

person him/herself

– Must submit Assumed Name Certificate if

operating in name other than owner

• General Partnership – Two or more people go

into business together without any formalities.

– Partnership Agreement


City of Chicago


Types of Businesses that Qualify (cont.)

• Limited Partnership – The limited partners are

more like stakeholders in a corporation. They

are not liable for the debts beyond their own

contribution.

– Assumed Name Certification or Certificate of

Limited Partnership


City of Chicago


Types of Businesses that Qualify (cont.)

• Corporation – A corporation is treated as an entity

completely separate from its shareholders. It allows

others to invest in the business without being liable for

the debts of that business.

– Is the firm in good standing with the State?

– Articles of incorporation

– Certificate of incorporation

– By-laws of corporation

– Copies of all stock certificates issued (front & back)

– Meeting Minutes


City of Chicago



Ownership Information

Limited Liability Company (LLC) – Partnerships

that have a Managing Member/Partner.

– Operating Agreement

City of Chicago



Suppliers

• A supplier must be a regular dealer which is a

firm that owns, operates or maintains a store,

warehouse or other establishment in which

materials, supplies, articles or equipment are

bought, kept in stock and regularly sold or

leased to the public in the usual course of

business.

City of Chicago



Distributors

• Firms operating as a distributor are identified as

having a direct relationship with a manufacturer

to distribute its goods and products within a

specified territory, or region. The goods and/or

products are not available or sold to the general

public

City of Chicago


Brokers

• Firms acting as a broker are not eligible for

certification as an MBE/WBE/VBE.

• A person or entity that fills orders by purchasing

or receiving supplies from a third party supplier

rather than out of its own existing inventory and

provides no substantial service other than acting

as a conduit between his or her supplier and his

or her customer is a broker


City of Chicago


After Applications are Submitted

• The process can take approximately 60 to 90

days from the day we receive “all” documents.

• Your application is checked to make sure we

have all documentation.

• Documents are thoroughly audited.

• You may receive a site visit.

• If approved (MBE/WBE/VBE/BEPD), your

certification is valid for five years.


City of Chicago


Expedited Process –

Recognition of Outside Certifications

– The Chicago Minority Supplier Development

Council, Inc. (CMSDC) 105 West Adams

– The Women and Business Development

Center (WBDC) 8 South Michigan

• This application requires less documentation


City of Chicago


Maintaining Certification

• All vendors must submit an Annual “No Change

Affidavit.”

– You must notify the Certification & Compliance

Division regarding organizational changes, business

name changes, and ownership changes within 10

business days of the change.

• All MBE/WBE/VBE/BEPD vendors must

“recertify” every five years.


City of Chicago


Expansion of Services

• Submit your request on company letterhead

• Include added categories from the North

American Industry Classification System codes

(NAICS).

• Include

– Required licenses

– Copies of future or present contracts

– Any needed insurance

– Current resume


City of Chicago


Sister Agencies

Agency

Procurement/Purchasing

Contact Number

Chicago Public Schools 773-553-2280

Cook County 312-603-5370

Chicago Park District 312-742-7529

Public Building Commission 312-744-3090

Chicago Housing Authority 312-742-5862

Chicago Transit Authority 312-664-7200

City Colleges 312-553-2510

Metropolitan Pier Exhibition Authority

(MPEA) 312-791-7500

Metropolitan Water Reclamation District 312-751-6600


City of Chicago


Avoid the Top 10 Reasons Applications are Denied

• Unsubstantiated or questionable ownership/control.

• Unclear description of critical functions and who is

responsible.

• Company cannot substantiate where start-up

funds/expansion capital came from.

• Outside secondary employment takes the majority of the

MBE/WBE/VBE/BEPD/DBE Enterprise’s time each day.

• The company is not located in one of the six county

regions (MBE/WBE/VBE/BEPD).


City of Chicago



Avoid the Top 10 Reasons Applications are Denied

• Point of Contact did not respond to requests for information in

a timely manner.

• Inconsistencies with the Applicant firm name among various

documents.

• Problems with contracts: missing, incomplete, not signed &

executed by qualifying owners, or have no corresponding

proof of payments.

• Required documents are not attached or no explanation is

given as to why the documents are not available.

• Three/Five years of tax returns were not submitted (signed)

as required.

City of Chicago


Where to go for help:

• Department of Procurement Services

– City Hall, 121 North LaSalle, Room 806

– 312-744-4900

– Consultant located at BACP Office, Room 800

• Stephanie Edmon, 312-744-1266

• Your Area Assist Agency


City of Chicago


Thank you for coming!

QUESTIONS QUESTIONS QUESTIONS QUESTIONS

City of Chicago


www.facebook.com/ChicagoDPS www.twitter.com/ChicagoDPS

• Will post bid advertisements and

addenda, upcoming workshops and

events, and new policies and

procedures that affect vendor

community

http://r20.rs6.net/tn.jsp?f=001Jx8EYumYt5jESLG-YZLiggobtGpQqcNYiXcJ7LOpBnk_rvg-ZhVigTw2cuTCKDMDGcZRVnNIFXaBOCnyX49fojtigRVrTVusNaKnhTsO9K_V2X5_EMo_7ethRUkhKT-qXB93r-aIR7ch-xwFBRm-smIYyNSiaAKt2lRCh9lgNodHfxY5_imkDA==&c=5uu1W4aVMgWVGK1PXCZwETL4mS1sLbM-qIbOW4-EPml5sYvFNiHMqw==&ch=VSUmX5alsRzBQNHGNMnr5IGpk01SB_-FZyhmAZC2UypSCWtkKd3qMw==

http://r20.rs6.net/tn.jsp?f=001Jx8EYumYt5jESLG-YZLiggobtGpQqcNYiXcJ7LOpBnk_rvg-ZhVigf4DZowx86NGt_7EU11Q8qaRYc_UWsZKcFYN2pQFoBRx7wLza9EO_DkjfLbt-bUp6fOBRYqJJ_Re3Wgo0m_hC_QLENRdb6AncvaAR9DPhOL_G1TWSDPBmP1WwAPJKG7OFtkoSASvWiMi&c=5uu1W4aVMgWVGK1PXCZwETL4mS1sLbM-qIbOW4-EPml5sYvFNiHMqw==&ch=VSUmX5alsRzBQNHGNMnr5IGpk01SB_-FZyhmAZC2UypSCWtkKd3qMw==

City of Chicago


For more information visit: www.cityofchicago.org/procurement

City of Chicago


121 North LaSalle Room 806

312-744-4900

Jamie Rhee

Chief Procurement Officer


Thank you to our Sponsor

Thank you to our Special Guests

Advantage/EZ Rent A Car


State of Illinois Business Enterprise Program

Car Rental Connection

Networking Session

BEGINS NOW