how to create a happy work...

© 2017 Denise Moreland. Use with permission.

How to Create a Happy Work Environment


Overview

• Why Work Isn’t a Happy Place

• Why Happiness Matters

• How You Can be Happy at Work

• Create a Happier Work Environment


Why Isn’t Work a Happy Place?


Work Language• Not Bad for a Monday

• Hump Day - half way through the week

• Thank God its Friday

• Woohoo, the Weekend!

• Take this Job & Shove It!

• Retirement Countdowns


Too Much Telling


Not Enough Listening


Too Much Triangle

COMMANDS

ONE WAY PERFORMANCE

MEASURES


Not Enough Circle

CollaborationDiversity & Inclusion

Feedback Loops360 Performance Measures

Accountability


Overview






Work MathMonday - Friday

8 hours at work

2 hours getting ready for work

1 hour getting to and from work

1 hour complaining (optional)

12 hours/day (75% of waking hours)

Saturday is packed with fun!

Sunday Dreads


Overview






How to Be Happy at Work

1. Claim Your Right to Be Happy


Your Right to Be Happy

People are

“…endowed by their Creator with certain

unalienable Rights, that among these are Life,

Liberty and the pursuit of Happiness.”

Thomas Jefferson


The Pursuit of Happiness




2. Think Like an Anthropologist


Think Like an Anthropologist

“Never doubt that a small group

of committed people can change the world.

Indeed, it is the only thing that ever has.”

Margaret Mead


Management Culture Patterns

Ownership Matters

Superiority Tango

Systematically Speaking

Democracy at Work





3. Act Like an Entrepreneur


What Do Entrepreneurs Do?


Act Like an Entrepreneur

“You can only become truly accomplished at

something you love. Don't make money your

goal. Instead, pursue the things you love doing,

and then do them so well that people can't take

their eyes off you.”

Maya Angelo


What Do Entrepreneurs Do?

1. Dream and Believe it is Possible

2. Plan

3. Get Support

4. Execute their Plans

5. Build Relationships

6. Adapt - Continuously Improve






4. Steer Clear of Drama


Steer Clear of Drama


What causes drama?

How can you steer clear of it?






4. Steer Clear of Drama

5. Have fun!


Have fun!


Overview






People Want

• To Do Work that Matters

• With People they Like and Respect

• For Fair Pay

What Can Supervisors Do?


Attend to FeelingsWhat Supervisors DO affects how

employees FEEL

and

How Employees Feel affect their Levels of Engagement

Therefore,

FEELINGS Matter!


Do-Feel FrameworkSUPERVISORS

DOEMPLOYEES

FEELEMPLOYEE

IMPACTWORK

IMPACT

Listen Respected Happy Productive

See Appreciated Happy Productive

Empower Valued Happy Productive

Accommodate Important Happy Productive

The Engaging Side


Change the Culture

Pattern Old Culture New Culture

Ownership Boss Rules Collaboration

Superiority About Rank About Work

Systems ParentEngineer

FacilitatorGardener


What You Can Do• Be Aware of the Culture• Be Counter-Cultural - Be Happy!• Discover Your Voice, Values & Passions• Own Your Work - Pursue Happiness• Explore these With Employees • Don’t Expect to Be the Expert• Ask Employees to Lead, Research, Pilot•Attend to people’s feelings


Imagine a Workplace


CreditsCalling the Circle: The First and Future Culture by Christina Baldwin (1998)

First, Break All the Rules: What the World’s Greatest Managers Do Differently by Marcus Buckingham & Curt Coffman (1999)

Leadership and the New Science: Discovering Order in a Chaotic World by Margaret Wheatley (1996)

Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman (2005)

Coaches Training Institute (CTI)

Human Systems Dynamics Institute (HSDI)


Book & Speaking Contact Information

Denise Moreland

651-497-5555

www.mgmtculture.com

[email protected]

Blog: http://denisemoreland.wordpress.com/

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