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How to Complete the Student How to Complete the Student Health Insurance Health Insurance Verification Process Verification Process Campus Life & Student Support Campus Life & Student Support Services Services

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Page 1: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

How to Complete the Student How to Complete the Student Health Insurance Verification Health Insurance Verification

ProcessProcess

How to Complete the Student How to Complete the Student Health Insurance Verification Health Insurance Verification

ProcessProcess

Campus Life & Student Support ServicesCampus Life & Student Support Services

Page 2: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

Student Health InsuranceStudent Health Insurance All UAMS students (full-time and part-time) are required to have health

insurance coverage at all times.

UAMS sponsored student health insurance plan is Academic Health Plans.

For information AHP about Enrollment and Benefits visit: www.ahpcare.com/uams or contact Campus Life & Student Support Services at 501-686-5850.

All students are responsible for entering their health insurance into the student insurance portal https://online-apps.uams.edu/info/Home.aspx no later than September 3rd.

All noncompliant students networks will be disconnected on September 17th.

Page 3: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

Student Health InsuranceStudent Health Insurance

All students must verify health insurance EACH semester.

Page 4: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

Network Disabled?Network Disabled? If your account has been disabled, reactivate by

contacting IT Security at (501) 686-8555. To retain an active account, the verification process must be completed immediately.

The notification system is updated twice a week. Therefore, if you receive this notice after verifying your health insurance, the system will refresh on Tuesday’s & Friday’s.

Page 5: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Policy StandardsUAMS Policy StandardsHealth insurance policies must meet minimum standards set forth by the Student

Government Association and the Office of the Vice Chancellor for Academic Affairs.  Coverage must meet the following criteria:

Plan must provide at least $100,000 in Lifetime Maximum Benefits (for each covered injury or sickness incident) Policy must have no major exclusions. Plan must include: major medical, pharmacy, emergency medical, mental health, and diagnostic x-rays/laboratory services Health insurance coverage is required for the entire semester for which a student is enrolled Individual plan must have a policy year deductible of $2,500 or less; family and employer plans are exempt from this requirement Plan must provide identification card or policy with student name and/or policy information allowing student insurance monitors to confirm eligibility

Page 6: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Student Insurance PortalUAMS Student Insurance PortalPlease have the following documents near by, before

attempting to log into the health insurance portal.Insurance cardPolicy Number/Member IDInsurance contact informationSummary of Benefits/Plan Benefits

System time out is set for 15 minutes

Page 7: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

To Purchase Health InsuranceTo Purchase Health Insurance Students may purchase the university sponsored

insurance plan by logging in at www.ahpcare.com/uams

For AHP benefits and enrollment information, call 855-824-9679 or visit www.ahpcare.com/uams

Your student ID and DOB is required when enrolling into the university sponsored insurance policy.

Page 8: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

To Purchase Health InsuranceTo Purchase Health Insurance

Select the option you need. There is an option for Regular students and Jr./Sr. Medical and Sr. Pharmacy students.

Page 9: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

To Purchase Health InsuranceTo Purchase Health Insurance

Click on Enroll Online to purchase health insurance. You will need your student ID number.

Page 10: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

Student Health InsuranceStudent Health Insurance Your college will issue a user name and

password to you during Orientation or Registration.

If you do not have a user name and password, you can not complete this process.

Page 11: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

Student Health Insurance PortalStudent Health Insurance Portal To enter your health insurance information,

log into the student insurance portal below:

https://online-apps.uams.edu/info/Home.aspx

Page 12: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Student Insurance PortalUAMS Student Insurance Portal

Students must have user name and password to complete the verification process.

Page 13: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Student Insurance PortalUAMS Student Insurance Portal

Next, select the “Log on” button

Page 14: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Student Insurance PortalUAMS Student Insurance Portal

Select the “To Do” tab

Page 15: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

Student’s must complete insurance Student’s must complete insurance requirement by February 5threquirement by February 5th

Select the “Click here” link to enter policy information

Do you have a question for the clinic or student insurance? Click here.

Page 16: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Student Insurance PortalUAMS Student Insurance Portal

To renew or enroll into the AHP policy, click here

To enter other insurance or AHP coverage click here

Page 17: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Student Insurance PortalUAMS Student Insurance Portal

Select the appropriate coverage box

Page 18: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

AHP Coverage Verification AHP Coverage Verification Information Information

If you have Academic Health Plans, please select the AHP box and enter your AHP ID & select NEXT.

You will then receive an email stating, you have completed the process; this is your confirmation.

All AHP policy holders must verify coverage after enrollment and renewals each semester.

If you do not receive a confirmation email contact Nakia Dedner.

Page 19: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

AHP CoverageAHP Coverage

AHP policy holders enter your AHP ID here then select finish

Once you select “Finish”, you’ve completed the process (AHP policy holder only).

Page 20: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

Other Health Insurance Other Health Insurance CoverageCoverage

If you have other coverage you may proceed with the power point.

Page 21: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

Student Health Insurance PortalStudent Health Insurance Portal

Select the appropriate coverage box

Page 22: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

Student Health Insurance PortalStudent Health Insurance Portal

Enter your policy information

Page 23: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Student Insurance PortalUAMS Student Insurance Portal If your existing policy is missing a benefit, scroll

down the screen and file an appeal. Next submit your insurance summary of benefits

to the “Ask Student Insurance/Student Health Clinic” email link.

Please only submit necessary pages when forwarding the Summary of Benefits.

Page 24: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Student Insurance PortalUAMS Student Insurance Portal Once an appeal has been filed, the student will receive

an email from Nakia Dedner with specific instructions. Please turn in ALL necessary documentation to

complete the appeals process in a timely fashion. All appeals must be completed within the existing term

it was filed. Appeals may take 5 to 10 business days to process.

.

Page 25: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Student Insurance UAMS Student Insurance AppealsAppeals

To check the status of an appeal you may contact Nakia Dedner at Campus Life

and Student Support Services.

501-686-6973

Page 26: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Student Health ClinicUAMS Student Health Clinic

SHC is located on the terrace level of the Family Medicine Building at 521 Jack Stephens Drive.  The clinic entry is on the east side (Cedar Street) of the building.  Free parking is located behind the building and may be accessed from Cedar Street.

Available to full-time and part-time students- fee payment verification required.

Students MUST present their student ID before services are rendered.  It is recommended that all students bring evidence of insurance coverage in the event outside labs are required.

To make an appointment or inquire about services Contact Student Health Clinic call 501-686-6381.

Page 27: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

UAMS Student Health ClinicUAMS Student Health Clinic To have your AHP policy deductible

waived, make the UAMS Student Health Clinic your 1st stop, when ill.

Note the UAMS Student Health Clinic is an acute care only clinic.

Page 28: How to Complete the Student Health Insurance Verification Process Campus Life & Student Support Services

Campus Life & Student Support Campus Life & Student Support ServicesServices

For more information

http://www.uams.edu/studentlife/

501-686-5850

@ UAMS ASG