how to build your major gifts pipeline to create a stronger ......how to create your mid-level donor...

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How to Build Your Major Gifts Pipeline to Create a Stronger Prospect Pool and Make More Asks! Presented by: Vanessa Chase Slide + Bonus Materials: http://bit.ly/midleveldonors

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Page 1: How to Build Your Major Gifts Pipeline to Create a Stronger ......How to Create Your Mid-Level Donor Program - Step #6 Have a conversation about their giving: • You’ve been giving

How to Build Your Major Gifts Pipeline to Create a Stronger Prospect Pool and Make More

Asks! Presented by: Vanessa Chase

Slide + Bonus Materials:

http://bit.ly/midleveldonors

Page 2: How to Build Your Major Gifts Pipeline to Create a Stronger ......How to Create Your Mid-Level Donor Program - Step #6 Have a conversation about their giving: • You’ve been giving
Page 3: How to Build Your Major Gifts Pipeline to Create a Stronger ......How to Create Your Mid-Level Donor Program - Step #6 Have a conversation about their giving: • You’ve been giving

Vanessa Chase

Fundraising and Communications Strategist

www.TheStorytellingNonprofit.com

Over $10 million raised

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Page 5: How to Build Your Major Gifts Pipeline to Create a Stronger ......How to Create Your Mid-Level Donor Program - Step #6 Have a conversation about their giving: • You’ve been giving

But there was a problem. . .

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300 New Major Gifts Prospects!!

25% Increase in Revenue!!

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Let’s Get to Know Each Other!

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Our Agenda Today! •  The biggest challenges of growing a major gifts

program •  What a mid-level donor portfolio is and why it is

the best way to grow your fundraising program •  How to set up your mid-level donor portfolio -

including segmentation and data management •  Tips for successful donor prospecting •  How to begin more intentional engagement with

the mid-level donor segment •  How to build relationships with mid-level donors •  Ideas for moves management and upgrading gift

levels

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Page 10: How to Build Your Major Gifts Pipeline to Create a Stronger ......How to Create Your Mid-Level Donor Program - Step #6 Have a conversation about their giving: • You’ve been giving

What Is a Mid-Level Donor? Program?

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It’s Whatever You Define It To Be!

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The Challenges

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Who is going to manage the mid-level donors?

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Keeping the segment manageable

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Moves Management

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Your donors might be startled!

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What’s been the biggest challenge for your non-profit ?

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The Benefits

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Your BEST Major Gift Prospects Are Already in Your Database!

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Higher Return on Investment

Page 21: How to Build Your Major Gifts Pipeline to Create a Stronger ......How to Create Your Mid-Level Donor Program - Step #6 Have a conversation about their giving: • You’ve been giving

It’s Not About Making Asks!

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How to Create Your Mid-Level Donor Program

Slides and Bonus Material: http://bit.ly/midleveldonors

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How to Create Your Mid-Level Donor Program - Step #1

Find Your Segment

Define your threshold

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How to Create Your Mid-Level Donor Program - Step #1

Find Your Bottom

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How to Create Your Mid-Level Donor Program - Step #1

Total amount of gift given between (top) and (bottom) Year = 2013, Jan 1 to Dec 31 Does not have a solicitor Is not deceased

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How to Create Your Mid-Level Donor Program - Step #2

Organize Your Data

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How to Create Your Mid-Level Donor Program - Step #2

Organize Your Data

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How to Create Your Mid-Level Donor Program - Step #2

Slides and Bonus Material: http://bit.ly/midleveldonors

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How to Create Your Mid-Level Donor Program - Step #1 and #2

Action Items •  Build your query and run it •  Decide if the volume is

manageable •  If not, adjust your bottom number

until it works for your organization •  Decided on a way to “tag” the

segment

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How to Create Your Mid-Level Donor Program - Step #3

Setting up the Infrastructure

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How to Create Your Mid-Level Donor Program - Step #3

Setting up the Infrastructure

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How to Create Your Mid-Level Donor Program - Step #3

Setting up the Infrastructure

Moves Management

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How to Create Your Mid-Level Donor Program - Step #3

Process Documentation

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How to Create Your Mid-Level Donor Program - Step #4

Developing Your Approach

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How to Create Your Mid-Level Donor Program - Step #4

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How to Create Your Mid-Level Donor Program - Step #4

How many touch points did they receive in

the last year?

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How to Create Your Mid-Level Donor Program - Step #4

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How to Create Your Mid-Level Donor Program - Step #4

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How to Create Your Mid-Level Donor Program - Step #4

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How to Create Your Mid-Level Donor Program - Step #4

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How to Create Your Mid-Level Donor Program - Step #3

Webinar Bonus: Mid-Level Donor Plan Template

Bonus Materials: http://bit.ly/midleveldonors

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How to Create Your Mid-Level Donor Program - Step #5

Implementing Your Approach

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How to Create Your Mid-Level Donor Program - Step #5

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How to Create Your Mid-Level Donor Program - Step #5

Webinar Bonus: Phone Call Scripts

Bonus Materials: http://bit.ly/midleveldonors

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How to Create Your Mid-Level Donor Program - Step #5

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How to Create Your Mid-Level Donor Program - Step #5

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How to Create Your Mid-Level Donor Program - Step #5

•  Are they increasing their giving without

further prompting •  Are they married? Do they have kids? •  How long have they been giving •  How have they reacted to you connecting

with them? •  What are their philanthropic goals?

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How to Create Your Mid-Level Donor Program - Step #6 Upgrading Your Prospects

Slides and Bonus Material: http://bit.ly/midleveldonors

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How to Create Your Mid-Level Donor Program - Step #6

Have a conversation about their giving: •  You’ve been giving for a long time and we’re so

appreciative of your partnership. Have you been satisfied with how your gifts have been used?

•  Have there been any projects that have really resonated with you? Or perhaps a certain part of our work?

•  Have you ever considered making a more significant gift?

Page 50: How to Build Your Major Gifts Pipeline to Create a Stronger ......How to Create Your Mid-Level Donor Program - Step #6 Have a conversation about their giving: • You’ve been giving

How to Create Your Mid-Level Donor Program - Step #6

If they say yes. . . •  What’s prevented you from making that gift? •  What are your philanthropic goals? •  How can I help you realize them?

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How to Create Your Mid-Level Donor Program - Step #6

If they say no . . .

•  “Part of my job is ensuring that our donors feel like they are having a great philanthropic experience with our organization, so I was just asking to see if there was some way that we could better meet your needs.”

•  “We have a couple of really great projects coming up and we’re looking for a few key philanthropic partners to help us gift them off the ground. As someone who has been a donor for a number of years, I thought that something like this could be an opportunity you might want to consider.”

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How to Create Your Mid-Level Donor Program - Step #6

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How to Create Your Mid-Level Donor Program - Step #6

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How to Create Your Mid-Level Donor Program - Step #6

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How to Create Your Mid-Level Donor Program - Recap

•  How to create your mid-level donor segment •  Ideas for managing the data and the program •  Building an engagement plan •  How to break the ice and build better relationships •  Ideas for cultivation and upgrading

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Final Thoughts

Focus on getting to know your donors and taking good care of them.

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What’s your #1 takeaway from today’s webinar?

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Thank you for joining us today!

Questions after the webinar?

Email: [email protected]

Twitter: @vanessaechase

Slides and Bonus Materials: http://bit.ly/midleveldonors