how to bring the next 4-5 billion online?
DESCRIPTION
One of the three initial prototypes made while creating a solution that would bring the digitally illiterate online. This was done as part of the 'Google Education Outreach' Research Project (using a Human Centered Design approach). Prototype 'CSC' : BY BHAWANA PRABHAKAR, LOUIE AL-HAFIDH & NEIL MATHEWTRANSCRIPT
HOW TO BRING THE NEXT 4-5 BILLION ONLINE?PROTOTYPE ‘CSC’ : BY BHAWANA PRABHAKAR, LOUIE AL-HAFIDH & NEIL MATHEW
HOW TO IMPROVE DIGITAL LITERACY
Access to Digital Devices
Teaching how to use Digital Devices
...at an individual level?
Continued Usage of Digital Devices
OR
HOW TO EFFECTIVELY IMPROVE DIGITAL LITERACY?
Access to Digital Devices
AND
Teaching how to use Digital Devices
Continued Usage of Digital Devices
HOW DO WE PLAN TO REDUCE THE DIGITAL DIVIDE?
TEACH digital literacy
skills &
provide
ACCESSto digital devices
WHERE DO WE DISTRIBUTE OUR SOLUTION?
Country States VillagesDistricts CSCs / Telecentres
By Integrating into an existing Distribution Channel, like CSCs
> 125,000 CSCs already serve 650,000 villages
WHO WILL DIRECTLY DISTRIBUTE THE SOLUTION?
The VLE (responsible for the CSC)services 6-7 villages around it
VLE
> 125,000 CSCs already serve 650,000 villages
Country States VillagesDistricts CSCs / Telecentres
By Integrating into an existing Distribution Channel, like CSCs
What are CSCs? (Shared infrastructure)
● CSCs stand for Common Service Centers
● Part of an e-Governance initiative which provides the following:
● Government Services (Issue of Passports, Religion Certificates, Caste Certificates, etc)
● Financial Services (Banking, Insurance, Loans, etc)
● Social Services● Private Sector services
1. 100 – 150 sq. ft Space 2. Minimum 1 PC3. Minimum 1 Printer & Scanner4. Digital / Web Camera5. Fast Internet Connection
For Public Usage
Telemedicine
● Trained VLEs● Medical Equipment
Symbiotic Integration with CSCs● CSCs stand for Common Service Centers
● Part of an e-Governance initiative which provides the following:
● Government Services (Issue of Passports, Religion Certificates, Caste Certificates, etc)
● Financial Services (Banking, Insurance, Loans, etc)
● Social Services● Private Sector services
1. 100 – 150 sq. ft Space 2. Minimum 1 PC3. Minimum 1 Printer & Scanner4. Digital / Web Camera5. Fast Internet Connection
For Public Usage
Telemedicine
● Trained VLEs● Medical Equipment
ADD EDUCATIONAL SERVICES
● Digital Literacy Education
+ Expand by adding Rooms, PCs…
EXPAND EXISTING RESOURCES
ALREADY ACCOUNTABLE
FOR THE INFRASTRUCTUREMeet Mr Akbar. He’s a Village Level Entrepreneur
for CSC Kalchhina.
● He’s in charge of CSC, Kalchhina. (He Manages & Maintains the infrastructure)
● He is already digitally literate (Job Requirement)
● He makes money by helping villagers. The more people he services. The more he earns.
<Existing Revenue Model>
● He is well-respected. He can easily gather and inform the villages around his CSC.
● He is considerate of the people around him. Genuine intent to enrich the lives of his fellow men.
What is a ‘VLE’?
+ TRAIN HIM TO TEACH &
DELIVER SOLUTION
+ EARN WITH NUMBER & PROGRESS OF PARTICIPANTS OF COURSE
HAS STRONG OUTREACH
& IS A RESPECTED
COMMUNITY MEMBER
DIRECTLY work with the VLE
Government Regulations? Control?
Hierarchy of Authority
Lowest Level: VLE
VLE Reports toState Government
Reports toNational Level
Get PERMISSION
Get PERMISSION
Difference from the previous approach:
● Start SMALL (Lowest Level)● More Control over the
Distribution Channel
What will be taught in our Course?
Digital Literacy Course
SEARCH INFORMATIONGENERATE &
SHARE CONTENT
Use E-COMMERCE websites
Find ENTERTAINMENT
Online
Perform BASIC DEVICE OPERATIONS
Awareness of INTERNET SAFETY
Use Government Services
Email, Chat & Communicate with
others
Monitoring & Evaluation
Online Examinations (with Certifications)
Smart Card Identification (Make Accounts Online to Monitor Progress)
Teacher Feedback System (Online/Offline forms filled up)
Monetization
Participants: Free to Learn Free to Access Paid to get
Certification
Organizations: Advertising Charitable Donations
VLE: Commision per
progress and number of participants
Marketing
Commercials over TV, Radio, Newspapers in local regions
VLE gathers and informs people. Incentive: Earns per person and progress made by each person
THE END