how to be a hero : bangalore roadshow

8/4/2019 How to be a Hero : Bangalore Roadshow

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1Actuate Corporation 2011

How to Be a Hero:

Anticipating a NewGeneration of Users


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Agenda and Goals

Dramatic Improvementsin Information Presentation

User Empowerment with a

New Generation of Interactivity Application Experience Drives

Unprecedented User Adoption

The Emergence of Tech Populism

Conclusions

AGENDA


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Good User Experienceis Good Business

Online experience is#1 marketing outlet

Source: Forrester Research


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Agenda and Goals






Conclusions

AGENDA


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Web 2.0 ApplicationsMake Users More Productive


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Consumer Applications Setthe Trend for Business Applications

Finance and Billing

Expenses

Human Resources

Sales Compensation

Revenue Reporting

Product Sales

Profitability Analysis

Fraud Reporting

User Expectations are Increasing

Evening Daytime


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Interactivity Increases User Productivity

Rich Internet Applications: Not Just for Customers

To get the most from their workforces, firms should design employee-facing tools and look for opportunities to leverage RIAs specificcapabilities to improve usability. Forrester Research

RIAs Bring People-Centered Design to Information Workplaces

Because RIAs improve the way people find and manipulate content, completetransactions, and consume multimedia content, these technologies are idealfor improving the user experience for information workers. ForresterResearch

Web 2.0 self-service applicationsare the blueprint for future Business

Intelligence and reporting applications


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Agenda and Goals






Conclusions

AGENDA


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Application Experience Drives Adoption

Google Finance

Hide Complexity

Unified view across systems

Diverse data, complex

interactionsIncrease Usability

Focus on key user activities

Information in context of task

Retain Flexibility

Guided interaction Users can explore information

RIA = Rich Internet Applications


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Importance of Application Experience


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Agenda and Goals






Conclusions

AGENDA


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The Emergence of Tech PopulismForrester Research

Jeffrey Hammond, Principal Analyst, Forrester Research - March, 2010


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Tech PopulismA Paradigm Shift



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Tech PopulismUsers Will Find Ways to Be Self-Sufficient



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Agenda and Goals






Conclusions

AGENDA


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Conclusions

Interactive, rich Information Applications appealto users and developers

Enjoyable to use

Easy to modify and keep fresh

These Trends Are Happening Now

Users Expect More and Are Able To Do More

Todays developers will drivehigher levels of user satisfaction and

application success by embracing andresponding to these trends


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How to Be a Hero:

Anticipating a NewGeneration of Users

how to be a hero : bangalore roadshow

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