how social media broke the internet

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How social media broke the internet BEST.eu.org Leuven regional meeting, 4 April 2013

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My speaker slides for today's keynote for BEST, the Board of European Students of Technology.

TRANSCRIPT

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How social media broke the internet BEST.eu.org Leuven regional meeting, 4 April 2013

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Hi, I’m Clo Willaerts

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My blogs: bnox.be & conversity.be/blog

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@bnox

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Engineers

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8 problems for you

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text images & video trust user media public conversations identity reputation privacy

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text images & video trust user media public conversations identity reputation privacy

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http

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Longform

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Search engines

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Shortform

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The Wayback Machine

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Network effect

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Text: the problem

Do we want the internet to be the archive of popular culture of end 20th, beginning of 21st C?

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text images & video trust user media public conversations identity reputation privacy

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First image on the web, 1992

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Bandwidth

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YouTube

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Pinterest

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Cinemagraphs

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Vine

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Earth Pics

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Social objects

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Internet memes

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Facebook candy

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Social proof

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Images & video: the problem

How do we avoid the fragmentation of digital content into (cat) memes?

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text images & video trust user media public conversations identity reputation privacy

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E-commerce

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Phishing and scams

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AirBnB

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trust: the problem

How can we quantify trust in a digital space?

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text images & video trust user media public conversations identity reputation privacy

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Self publishing

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Citizen journalism

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Fan art

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Peer recommendations

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Amazon recommendations

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Negative bias

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Streisand effect

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Yelp horror stories

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Empowered consumers

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Some of them are influential

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user media: the problem

How can we restore the balance disturbed by negative bias?

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text images & video trust user media public conversations identity reputation privacy

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Cluetrain, 1999

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Listening and monitoring

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What about negative comments? http://www.globalnerdy.com/2008/12/30/the-air-forces-rules-of-

engagement-for-blogging/

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Trolls

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Responding: service level?

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Crisis communication

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public conversations: the problem

How can we change the status and/or life span of public conversations?

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text images & video trust user media public conversations identity reputation privacy

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Clo?

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Offline identity: Seven of Nine

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Offline identity: Orlan

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Online identity

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Avatars and nicknames Second Life: Babynox Willis

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Avatars and nicknames Robbie Cooper: Alter Ego

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Avatars and nicknames Robbie Cooper: Alter Ego

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The Nym Wars: PostSecret's iPhone app

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ASL?

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About.me

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Identity platforms: Facebook vs Salman Rushdie

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Identity platforms: Opensource Obscure vs Google+

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Identity platforms: Gotye “I'm not dead”

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Identification through preferences: Hunch.com

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Identification through behaviour: Orbitz vs Mac users

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On = off

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Christopher "moot" Poole: The case for anonymity online

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What is revealed about you: http://www.datadealer.net

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Profiling

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identity: the problem

Where and how do you want to host your identity?

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text images & video trust user media public conversations identity reputation privacy

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Kevin Colvin vs Facebook

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Kevin Colvin vs Facebook

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Google: Me on the Web http://www.google.com/goodtoknow/manage-data/me-on-the-web/

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Online reputation: glassdoor.com

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Online reputation management reputationchanger.org

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Apple Labor Scandal

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You are what you share

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reputation: the problem

How can we manage our (online) reputation?

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text images & video trust user media public conversations identity reputation privacy

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Privacy

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Josh Harris: We Live In Public (2009)

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Adam Harvey: cvdazzle.com

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Malte Spitz vs cell phone data http://www.zeit.de/datenschutz/malte-spitz-data-retention/

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Google Streetview

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Facebook Privacy Settings: TakeThisLollipop.com

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Life stage = sales lead

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Oversharing @NeedADebitCard

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Panopticon & Little Brothers

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Peopleofwalmart.com

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More shaming

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privacy: the problem

How can we stop the Little Brothers?

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Conclusion?

text images & video trust user media public conversations identity reputation privacy

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Thank you very much!

This presentation: http://www.slideshare.net/bnox