how nbc used digital pr to drive record olympics tune-in

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© 2012 360i Presented by: The Road to Gold NBC and Influencers Team Up for London 2012 Ruthie Wittenberg Senior Director of Marketing NBC Universal Sarah Hofstetter President 360i

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Page 1: How NBC Used Digital PR to Drive Record Olympics Tune-In

© 2012 360 i

Presented by:

The Road to Gold NBC and Influencers Team Up for London 2012

Ruthie Wittenberg

Senior Director of Marketing

NBC Universal

Sarah Hofstetter

President

360i

Page 2: How NBC Used Digital PR to Drive Record Olympics Tune-In

Our Goal

Build buzz among new audiences to drive record

tune-in

Page 3: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 3

Our Approach: Smarter Social Spread

Social networks increase

amplification & conversation

Page 4: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 4

Putting influencers at the center starts with listening

When?

Who?

Where?

Page 5: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 5

Helping us identify core audiences

Sports Enthusiasts

Millennials

Pop Culture Junkies

Moms

Page 6: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 6

Page 7: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 7

We put social at the core of NBC’s Digital Ecosystem

Page 8: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 8

And ensured each channel had a designated role

PRE-GAME ROLE IN-GAME ROLE CHANNEL

Connect + Excite Promote + Recap

Inspire + Converse Report + Converse

Recruit + Spark

Celebrate + Curate

Drive + Activate relevance and participation

around the NBC Olympics

interest and exploration

around the NBC Olympics

excitement around the

Games

real-time news as the go-to

media source

relevant news as a means of

anticipation

all fans of the Olympics as a

means of ownership

interesting events and

highlighted stories

Ignite + Curate excitement for the upcoming

Games

Page 9: How NBC Used Digital PR to Drive Record Olympics Tune-In

Bringing it All Together

Page 10: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 10

We started the conversation 100 days out in Times Square

Page 11: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 11

And amplified buzz pre-game

VIDEO + ASSET SEEDING EXCLUSIVE TOP-TIER FEATURES

Page 12: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 12

Reached millennials through Hello Giggles collaboration

Page 13: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 13

Connected with moms with a #TeamMom Twitter party

Page 14: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 14

Inspired families with NBC Olympics parties

Page 15: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 15

And seeded exclusive content that drove buzz

Page 16: How NBC Used Digital PR to Drive Record Olympics Tune-In

The Results?

Page 17: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 17

Record Buzz & Tune-in

124MM impressions

generated via influencer

marketing, a 2,500% increase

from Beijing

Female tune-in eclipsed

Beijing & Vancouver Games

Set the record as the most-watched event

in American TV history!

Page 18: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 18

Key Takeaways

1. Timing Invest in diverse

audiences early,

building up the

buzz will pay off.

Page 19: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 19

Key Takeaways

2. Relevancy Carve out unique

audiences & cater

your content to each

segment’s needs,

don’t try a one-size-

fits all approach.

1. Timing Invest in diverse

audiences early,

building up the

buzz will pay off.

Page 20: How NBC Used Digital PR to Drive Record Olympics Tune-In

PROPRIETARY & CONFIDENTIAL 20

Key Takeaways

3. Reach Influence them

where they’re

engaged in social

– think beyond

blogs!

2. Relevancy Carve out unique

audiences & cater

your content to each

segment’s needs,

don’t try a one-size-

fits all approach.

1. Timing Invest in diverse

audiences early,

building up the

buzz will pay off.

Page 21: How NBC Used Digital PR to Drive Record Olympics Tune-In

Questions?