how kanban saved a hospital in indoneisa oredev 2016

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How kanban saved a Salvation Army hospital in Indonesia Twice! Marcus Hammarberg @marcusoftnet ØreDev 2016

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Page 1: How kanban Saved a hospital in Indoneisa OreDev 2016

How kanban saved a Salvation Army hospital in Indonesia

Twice!

Marcus Hammarberg@marcusoftnet

ØreDev 2016

Page 2: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 3: How kanban Saved a hospital in Indoneisa OreDev 2016

Cash flow

Page 4: How kanban Saved a hospital in Indoneisa OreDev 2016

Cash flow

Salaries

Page 5: How kanban Saved a hospital in Indoneisa OreDev 2016

Cash flow

Salaries

Operational permit

Page 6: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 7: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 8: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 9: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 10: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 11: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 12: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 13: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 14: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 15: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 16: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 17: How kanban Saved a hospital in Indoneisa OreDev 2016

How kanban saved a

Salvation Army hospital in Indonesia

Twice!

Page 18: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 19: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 20: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 21: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 22: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 23: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 24: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 25: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 26: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 27: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 28: How kanban Saved a hospital in Indoneisa OreDev 2016

Use codectworedev

at manning.com 39% off

Page 29: How kanban Saved a hospital in Indoneisa OreDev 2016

Bandung

Page 30: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 31: How kanban Saved a hospital in Indoneisa OreDev 2016

- Start with what you do now

- Agree to pursue evolutionary change

- Initially, respect current roles, responsibilities and job titles

Page 32: How kanban Saved a hospital in Indoneisa OreDev 2016

- Start with what you do now

- Agree to pursue evolutionary change

- Initially, respect current roles, responsibilities and job titles

Page 33: How kanban Saved a hospital in Indoneisa OreDev 2016

- Visualize - Limit WIP - Manage Flow - Make Process Policies Explicit - Implement Feedback Loops - Improve Collaboratively, Evolve Experimentally

- Start with what you do now

- Agree to pursue evolutionary change

- Initially, respect current roles, responsibilities and job titles

Page 34: How kanban Saved a hospital in Indoneisa OreDev 2016

http://blogs.ubc.ca/qualresearch/narrative-inquiry/the-storyteller/

Page 35: How kanban Saved a hospital in Indoneisa OreDev 2016

http://blogs.ubc.ca/qualresearch/narrative-inquiry/the-storyteller/

Inspired!

Page 36: How kanban Saved a hospital in Indoneisa OreDev 2016

http://blogs.ubc.ca/qualresearch/narrative-inquiry/the-storyteller/

Taking notesLearning kanban

Inspired!

Page 37: How kanban Saved a hospital in Indoneisa OreDev 2016

http://blogs.ubc.ca/qualresearch/narrative-inquiry/the-storyteller/

Taking notesLearning kanban

Inspired! Runs hospital.

Just wet himselfin horror

Page 38: How kanban Saved a hospital in Indoneisa OreDev 2016

Start where you are!

Page 40: How kanban Saved a hospital in Indoneisa OreDev 2016

?Start where

you are!

Page 41: How kanban Saved a hospital in Indoneisa OreDev 2016

?Start where

you are!

Page 42: How kanban Saved a hospital in Indoneisa OreDev 2016

Start where you are!

Page 43: How kanban Saved a hospital in Indoneisa OreDev 2016

Start where you are!

Page 44: How kanban Saved a hospital in Indoneisa OreDev 2016

Start where you are!

Page 45: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

Page 46: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

Page 47: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

Page 48: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

Page 49: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

12.500.240.000 Rp

Page 50: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

Page 51: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

Page 52: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

Page 53: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

Page 54: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

Page 55: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

Transparency

Visualised

Start where you areUnderstandable

Indicator and trends

Page 56: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

The code is more what you'd call

"guidelines" than actual rules

Page 57: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

RS Bungsu visualisation pirate code

Page 58: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

BIG

RS Bungsu visualisation pirate code

Page 59: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

BIG

Easy RS Bungsu visualisation pirate code

Page 60: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

BIG

Easy

TrendsRS Bungsu

visualisation pirate code

Page 61: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

BIG

Easy

Trends

Target

RS Bungsu visualisation pirate code

Page 62: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

BIG

Easy

Trends

Target

Moves fast

RS Bungsu visualisation pirate code

Page 63: How kanban Saved a hospital in Indoneisa OreDev 2016

Limit WIP

Page 64: How kanban Saved a hospital in Indoneisa OreDev 2016

Limit WIP

Page 65: How kanban Saved a hospital in Indoneisa OreDev 2016

Limit WIP

Page 66: How kanban Saved a hospital in Indoneisa OreDev 2016

Limit WIP

Page 67: How kanban Saved a hospital in Indoneisa OreDev 2016

Limit WIP

Page 68: How kanban Saved a hospital in Indoneisa OreDev 2016

Limit WIP

Page 69: How kanban Saved a hospital in Indoneisa OreDev 2016

Limit WIP

Page 70: How kanban Saved a hospital in Indoneisa OreDev 2016

Limit WIP

Page 71: How kanban Saved a hospital in Indoneisa OreDev 2016

Limit WIP

Page 72: How kanban Saved a hospital in Indoneisa OreDev 2016

Limit WIP

Page 73: How kanban Saved a hospital in Indoneisa OreDev 2016

Limit WIP

Page 74: How kanban Saved a hospital in Indoneisa OreDev 2016

Manage Flow

Page 75: How kanban Saved a hospital in Indoneisa OreDev 2016

Manage Flowor

how to gain from your WIP pain

Page 76: How kanban Saved a hospital in Indoneisa OreDev 2016

Manage Flow

Page 77: How kanban Saved a hospital in Indoneisa OreDev 2016

Manage Flow

Page 78: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

Page 79: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

Page 80: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

Page 81: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

Move authority to the information

Page 82: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

Move authority to the information

Page 83: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

Structure and communication

Page 84: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

Limit work in process

Page 85: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

Limit work in process

Page 86: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

Make policies explicit

Page 87: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

The outcome?

Page 88: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

Page 89: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

Page 90: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

What happened here, really?

Page 91: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

What happened here, really?

Move authority to the information

Page 92: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

What happened here, really?

Move authority to the informationTrust, transparency & accountability

Page 93: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

What happened here, really?

Move authority to the informationTrust, transparency & accountability

Make policies explicit

Page 94: How kanban Saved a hospital in Indoneisa OreDev 2016

Make Process Policies Explicit

What happened here, really?

Move authority to the informationTrust, transparency & accountability

Make policies explicitLimit work in process

Page 95: How kanban Saved a hospital in Indoneisa OreDev 2016

Initially, respect current roles,

responsibilities and job titles

Page 96: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Page 97: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Page 98: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Page 99: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Page 100: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Page 101: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

What is the goalof a hospital?

Page 102: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Cure patients

Page 103: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Make money

Cure patients

Page 104: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Make moneyHappystaff

Cure patients

Page 105: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Make money

Serve with quality

Happystaff

Cure patients

Page 106: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Page 107: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Page 108: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Page 109: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Page 110: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Page 111: How kanban Saved a hospital in Indoneisa OreDev 2016

Visualize

BIG

Easy

Trends

Target

Moves fast

RS Bungsu visualisation pirate code

Implement Feedback Loops

Page 112: How kanban Saved a hospital in Indoneisa OreDev 2016

Implement Feedback Loops

Page 113: How kanban Saved a hospital in Indoneisa OreDev 2016

Improve Collaboratively,

Evolve Experimentally

Page 114: How kanban Saved a hospital in Indoneisa OreDev 2016

Improve Collaboratively,

Evolve Experimentally

Income

Cost

Profit - Yah!

Page 115: How kanban Saved a hospital in Indoneisa OreDev 2016

Improve Collaboratively,

Evolve Experimentally

IncomeCost

Profit - Yah!

Page 116: How kanban Saved a hospital in Indoneisa OreDev 2016

Improve Collaboratively,

Evolve Experimentally

Income

Cost

Profit - Yah!

Page 117: How kanban Saved a hospital in Indoneisa OreDev 2016

Improve Collaboratively,

Evolve Experimentally

Income

Cost

Page 118: How kanban Saved a hospital in Indoneisa OreDev 2016

Improve Collaboratively,

Evolve Experimentally

Page 119: How kanban Saved a hospital in Indoneisa OreDev 2016

Improve Collaboratively,

Evolve Experimentally

Page 120: How kanban Saved a hospital in Indoneisa OreDev 2016

Improve Collaboratively,

Evolve Experimentally

Page 121: How kanban Saved a hospital in Indoneisa OreDev 2016

Improve Collaboratively,

Evolve Experimentally

Page 122: How kanban Saved a hospital in Indoneisa OreDev 2016

Agree to pursue evolutionary

change

Page 123: How kanban Saved a hospital in Indoneisa OreDev 2016

Agree to pursue evolutionary

change

Page 124: How kanban Saved a hospital in Indoneisa OreDev 2016

Agree to pursue evolutionary

change

Page 125: How kanban Saved a hospital in Indoneisa OreDev 2016

The End

Page 126: How kanban Saved a hospital in Indoneisa OreDev 2016
Page 128: How kanban Saved a hospital in Indoneisa OreDev 2016

http://bit.ly/bungsustory

Page 129: How kanban Saved a hospital in Indoneisa OreDev 2016