How is the cloud changing real world IT Strategy.

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Preparation for the cloud

How is the cloud changing real world IT Strategy

easyJet IT runs a tight shipSource: Gartner IT Key Metrics Data (November 2007) easyJet 0.75% of revenueeasyJet ITIT Budget = 0.75% of revenue59 ftesCulture of differentiationLarge use of partners100% SLA requirements

A high growth company

What does high performance look like?What could cloud mean for easyJet?Cloud layers

Lamia Youseff (University of California, Santa Barbara) 7Systems classificationsCommodity ComputingAirline systemseasyJet specific systemsWe have been looking at classifications since moving to managed services in 20058Systems classificationsEngineeringSchedule Planning Crew rosteringBaggage handlingFlight Planning O/SSecurityemailAccess methodsFile & PrintBackupPayments systemsSlot ManagmntPersonnelPayrollFinanceReservation systemRevenue ManagmntDeparture ControlAircraftSystemsCrew Systems100%99.99%99.9%Secondary SitePrimary SiteHigh Level ArchitecturePlatinum SystemsGold SystemsSilver SystemsGold SystemsHQArchitecture today10Systems classificationsCommodity ComputingAirline systemseasyJet specific systemsCloud/SaaS barAt the moment this is where things stand11Making the leapInfrastructure as a serviceHighavailability blade service demand based usageVirtual utility compute CPU on tapStorage infrastructure Pay by the GBPlatform as a serviceDNS load balancingMS Exchange Pay per mailboxSoftware as a serviceCrew rosteringFlight planningHow does Cloud help easyJet?Technology Strategy Cost effective and simpleUse simple, standard solutions by defaultPromote innovative use of mainstream technologyContinue to use Microsoft technology for our technical platformProvide scalable systems that never restrict the growth of the businessProvide 100% uptime for business critical systemsSecondary SitePrimary SiteHigh Level ArchitecturePlatinum SystemsGold SystemsSilver SystemsGold SystemsHQ15Secondary SitePrimary SiteHigh Level Architecture 2010Gold SystemsSilver SystemsGold SystemsGold SystemsSilver SystemsHQPlatinum Systems16Cloud services shouldReduce the complexity of providing scalable solutionsAllow easyJet to get on with developing differentiating servicesEase the burden of test system management and configurationHelp move IT from technology focussed to service focussedCloud services couldBe a configuration nightmareReturn us to an immature service monitoring and management positionIntroduce weak points in high availability servicesComplicate development and deploymenteasyJet strategyUse simple, standard solutions by defaultIntroduce cloud solutions only when they simplify thingsPromote innovative use of mainstream technologyContinually test the market to measure capabilityContinue to use Microsoft technology for our technical platformAzure will be the natural choice, but well try othersProvide scalable systems that never restrict the growth of the businessLook for areas where cloud will simplify the scaling of systemsProvide 100% uptime for business critical systemsWait for cloud to mature before committing to HA usageQuestions?