how hp software helps manage your new data center
DESCRIPTION
How HP Software helps you run a more agile, efficient and reliable data center. Also discusses how HP Software can ensure a smoother data center consolidation project.TRANSCRIPT
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HP SOFTWARE & SOLUTIONS
Ensuring a better Data CenterTransformation with HP Software
© HP 20101
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AGENDA. Introduction. How HP Software helps you run your Data Center. Using software to manage the risk of the transformation. Success stories. Summary
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To address disaster recovery inefficiencies
To improve operational staff productivity
To consolidate application workloads
To reduce complexity
To address staffing cost issues
To reduce overall data center costs
To improve operational efficiency
0 1020304050607080
Top five motivations for data center consolidation effort
Source : Dec 2007 Forrester US Enterprise IT consolidation online survey
WHY TRANSFORM?
lower costs
be more efficient
be trusted and reliable
reliable appperformance
get results faster
bring in new technology faster (virtualization, private cloud)
provisionfaster
consolidate rationalize
make changes reliably
be secure
be compliant
do more with less
agile development
increasecapacity
faster
simplify IT
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CAN MANAGEMENT SOFTWARE HELP?
Other
Server/hypervisor
Management & Process
Data center facility consolidation
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
User inquiries on IT consolidation (Gartner, Feb 2009)
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Simplify and rationalize business apps(SAP, PeopleSoft, CRM...)
MANAGEMENT SOFTWARE HELPS WITH MOST TYPES OF TRANSFORMATION
Simplify and rationalize infrastructure apps(email, web services, file servers...)
Converged compute infrastructure fabric(e.g. HP’s Converged Infrastructure)
Virtualized resources
Hardware only – one to one service to app. Optimized power management
pri
vate
clo
ud
se
rvic
es
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HOW HP SOFTWARE HELPS RUN YOUR DATA CENTER
• Automated release, provisioning and change – fewer admin staff
• Fewer support staff needed to fix problems
• More efficient compliance monitoring
• Faster roll-out from development to production
• Faster provisioning and change• Faster problem resolution
• Higher application availability• Sustained compliance• Fewer release and change errors
be more efficient
be trusted and reliable
get results faster
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YOU ARE NOT ALONE
Of the Financial Times top companies …
• 100% of the largest Utilities Companies
• 86% of the Life Insurance Companies
• 90% of the top Aerospace & Defense Companies
• 81% of the largest Telecommunications Companies
• 83% of the top Financial Services Companies
and 80% of the Fortune 500
use HP Software to manage their data centers
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AGENDA. Introduction. How HP Software helps you run your Data Center . Using software to manage the risk of the transformation. Success stories. Summary
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RequestManagement
Availability andPerformance
Release, Provisioning &
Change AutomationAsset Management
THE FOUR PILLARS OF IT OPERATIONS SOFTWARE
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Release, Provisioning and Change Automation today
• Agile development = every 3 weeks
• Composite = lots of components
too much for humans
3
2
1
• People intensive• Errors – especially at silo hand-
offs• Half chewed back-outs
• Un-informed change decisions• “7X jump in incidents outside
lock-down”
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change monitoring and control process
development
and test
Release, Provisioning and Change Automationwith HP Software
change impactanalysis
orchestrateprovisioning and change of whole service
automated release
o n g o i n g s e r v i c e d e p e n d e n c y a u t o -d i s c o v e r y
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Configuration State and Policy Management
keep elementsin standardconfiguration
automated provisioning to
standard “patterns”
“lock-down” services in a desired state
ongoing recommendations,
compliance and patches
3
1
2
o n g o i n g s e r v i c e d e p e n d e n c y a u t o -d i s c o v e r y
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Faster app deployment5X
Forrester Data Center AutomationWave winner, 2009
Forrester Service DeskWave winner, 2010
Only “whole stack”provisioning automation solution
Increase in server admin loading
6X
Cut in provisioning errors130XReduction in unplanned changes50%
Release, Provisioning and Change Automation: Why HP?
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Availability and Performance Management : Today
Application performance monitored by customers
Silo-ed health management and Silo-ed view of what’s happening
Can’t do automated remediation – not totally sure of root cause
No link between infrastructure and application worlds
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2
3 4THE RESULT• Slow resolution• Not business aligned• Not people efficient
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Application-Aware Availability and Performance:with HP Software
Automated userexperience monitoring
All fault and performance information to one place
Understand the business impact of problems
Automatedroot-causeanalysisAuto-remediate
with confidence
2
1
34
5
s e r v i c e d e p e n d e n c y d i s c o v e r y
Real-time“single pane of glass” integrated cross-tier troubleshooting
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HP’s Availability and Performance solutions in action – Independent Blue Cross
ApplicationDevelopment
Problem Manageme
nt
Enterprise Monitoring & Performance Management
Incident Manageme
nt
SLA Reporting
Executive Dashboard
Consolidated
Fault andPerformanc
e
UserExperienceMonitoring
AutomatedRoot Cause
Analysis
ServiceLevel
Management
NetworkManageme
nt
Service Dependency Map Discovery
ApplicationPerformanc
eDiagnostic
s
AutomatedPerformanc
eTesting
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Application-aware Availability and Performance: Why HP?
applications
Decrease in downtime34%
infra-structure
Gartner Application PerformanceManagement MQ winner, 2010
Gartner Event Management and AnalysisMQ winner, 2010 (again)
Best application-aware rootcause analysis
Increase in first call resolution3X
Reduction in number ofexperts to fix a problem3X
Decrease in applicationdowntime
30030 mins
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GoSelect from
Service Catalog
Customize (e.g.
capacity/size and SLAs)
Dynamically scale
Fully provision
on virtualized resources
Specify usage period
Bill to business
The Self-Service Data Center (Private Cloud)
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self-service catalog
resourceallocator
Automated Self-Serve for services : architecture4
provisioninfrastructure
then applications
sim
plifi
ed
IT s
erv
ices
usage-based billing
monitor
de-commissi
on
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Self-Service Data Center in action - An International Bank
• Time to provision: 3 to 5 months
• 20,000 servers at 3-18% utilisation
• High level of automation in silos but not end to end across the service (e.g. up to DB)
• 1,500 servers deployed in first 9-months of project• Saving 12,000 man hrs – from 8 hrs per server to ZERO• Reduced the delivery time from 5 months to 2 hours• Broke “server hoarding” culture: 500 servers handed back• Utilization up to 80%
BEFORE
AFTER
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• Auto-discovery of hardware and software assets
• Accurate inventory reduce loss rates• Consistent, central procurement process• Improve asset utilization
ASSET TRACKING
Asset Management
FINANCE
CONTRACTS SOFTWARE
• Total Cost of ownership measurement• Chargeback for service utilization
• Software license compliance including
virtual environment• Software license usage optimization• Software upgrade management
• Lease management• Vendor Management• Manage all warranty, maintenance,
and insurance contracts
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Asset Management: Why HP ?
CautionPromisi
ngPositiv
e
StrongPositiv
e
Axios Systems
BMC (Remedy)
CA
Eracent
HP
IBM
LANDesk Software
Povance Technologies
PS Soft
Symantec-Altiris
USU
Unit technology costs (e.g. per desktop, per server, per gigabyte of storage) have dropped 14% in two years
Constellation Energy
HP Asset Manager software enables us to reduce servers by 30% and lab infrastructure operating costs by more than 20%
Larry Wong, director of engineering, HP Software & Solutions
Source: Gartner April 2010
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AGENDA. Introduction. How HP Software helps you run your Data Center . Using software to manage the risk of the transformation. Success stories. Summary
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ApplicationPerformance
Asset and DependencyDiscovery
MANAGING THE RISK OF THE TRANSFORMATION JOURNEY
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Using Discovery to ensure a high quality Data Center Transformation
• What software do we use?• Limit versions in use?• Limit number of middleware and DB choices?
• What’s the composition of the applications?
• Create “move islands” for a staged transformation
• Will disaster recovery recover our key applications?
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Ensuring Application and Infrastructure Service performance over the transformation
The application owner’s nightmare: “we’re moving you to a virtualized platform”
dedicated
staging
new DC
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AGENDA. Introduction. How HP Software helps you run your Data Center . Using software to ensure a smooth transformation. Success stories. Summary
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Managing the myriad of changes related to our data center move would have been impossible using manual processes and spreadsheets.
HP software helped us move our global data center on schedule, and with no interruptions in service to our customers.
Sheila Bridge, Senior Director, IT Global Compliance and Controls Kellogg Company
Technology in useService Manager Change ProcessChange insightService Dependency Discovery
Outcomes100% availability while relocating data center40% increase in changes processed 50% reduction in emergency change rate85% improvement in audit data production speed
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Global initiative to consolidate and modernize IT infrastructure
Ruthless standardization of applications and infrastructure
Technology in useThe whole HP Software IT Operations suite
OutcomesCost of IT from 4% to 2%85 data centers 3 data center pairs80% increase in processing power50% lower networking cost60% lower energy cost
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AGENDA. Introduction. How HP Software helps you run your Data Center . Using software to manage the risk of the transformation. Success stories. Summary
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SUMMARY
Overhead
Disaster Rec
Storage
Networks
Servers
Energy
Software
People
2%
7%
7%
10%
11%
12%
22%
29%
Data Center costs’ breakdown : Gartner October 2009
The primary driver for data center transformation is cost (90%)…The primary cost in the data center is people …HP Software can help improve people efficiencyIt can help you get results fasterIt can allow you to be more reliable and trustedAnd it can help ensure a smooth data center transformation
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WHAT NEXT ?
HP Data Center Transformation
Experience Workshop HP Software Value Delivery Workshop
• Facilitated, interactive discussions
• Identify quick wins
• Leverage HP experience
• Gain stakeholder buy-in
• Produce high-level roadmap
• Benchmark against best practice
• Financial analysis
• Maturity point of view charts
• Initiatives roadmap
• Solution blueprint
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HP SOFTWARE & SOLUTIONS
Ensuring a better Data CenterTransformation with HP Software
© HP 201033