how food stores are using technology to bring better customer service
TRANSCRIPT
How Food Stores Are Using
Technology to Bring Better Customer
Service
http://www.discountandyou.com/
Introduction
Technology is everywhere. Now, customers want to perceive the latest
technology incorporated into their eating experience. People want the
technology to get their meal as well as pay their bills. A recent survey said
that restaurants are required to make use of some technologies for food
ordering.
Up to now, restaurants have been sluggish to get to technology, but some
chains are breaching new ground. Have a look on some of the latest
innovations.
Mobile ordering
This is the area where fast-food stores are in the front position. Domino’s
Pizza is a great example for this; they launched their mobile-ordering app in
Spanish-language.
iPad order kiosks
No need to stay in line because you can place your order immediately at the
kiosk and then relax. This is the latest innovation and the same is tested by
Blazing Onion Burger Company. This system will help avoid walk-aways and
outcome in more orders.
Facebook ordering
This may be the largest technology jump arriving in the next year because
most of the restaurant owners declare to have a Facebook existence by next
year. Companies focusing on Facebook-payment incorporation for restaurants
like NetWaiter and ChowNow are helping food chains to receive their orders
onto the famous platform. This is a quite economical append to make, and it
has the possibility to increase sales, which always obtains a restaurateur's
consideration.
Online coupons
There are numbers of food stores making use of digital coupons and customers
guzzle them up including foodpanda coupons , dominos coupon codes .A
recent survey shows that approx 57% of customers used the coupons.
Tabletop e-waiter and
checkout Diners truly don’t like it when waiters get their credit card and operate it up
at the record — it is a regular point for the credit-card scam. Give waiters a
bistro iPad so they can self-checkout on wherever their card does not leave
their view, and they are pleased. Diners also don’t like to wait for a long time
for their card to come and bill to return. Presto tablet from E la Carte is the
great way that provides the facility of tableside self-checkout. Foodpanda
coupons system also recommends extra products to order, and the company
finds it reduces approx 7 minutes off the regular stay of the diner. Diners are
pleased with the faster delivery, plus restaurants also can serve more
customers per night. HMSHost, which is very famous Airport-restaurant chain,
is one of the operators making use of Presto.
Smartphones + Digital menu boards
Look for fast-food chains to modify menus more frequently, as digital menu
boards simply make it easier rather than modifying items and prices manually.
Digital signage also facilitates quick-serve chains to offer interactivity and
entertainment when you stay in line. For instance, some of the food chain’s
digital signboard facilitates customers to enjoy tic-tac-toe with computer or
friends while they stay
Games while-you-wait
According to the Gaming industry report, McDonald’s is using gesture-enabled
plays to their floors for children to play during their stay for Happy Meals.
This is the best way to keep kids busy.
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