how food stores are using technology to bring better customer service

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Page 1: How Food Stores Are Using Technology to Bring Better Customer Service

How Food Stores Are Using

Technology to Bring Better Customer

Service

http://www.discountandyou.com/

Page 2: How Food Stores Are Using Technology to Bring Better Customer Service

Introduction

Technology is everywhere. Now, customers want to perceive the latest

technology incorporated into their eating experience. People want the

technology to get their meal as well as pay their bills. A recent survey said

that restaurants are required to make use of some technologies for food

ordering.

Up to now, restaurants have been sluggish to get to technology, but some

chains are breaching new ground. Have a look on some of the latest

innovations.

Page 3: How Food Stores Are Using Technology to Bring Better Customer Service

Mobile ordering

This is the area where fast-food stores are in the front position. Domino’s

Pizza is a great example for this; they launched their mobile-ordering app in

Spanish-language.

Page 4: How Food Stores Are Using Technology to Bring Better Customer Service

iPad order kiosks

No need to stay in line because you can place your order immediately at the

kiosk and then relax. This is the latest innovation and the same is tested by

Blazing Onion Burger Company. This system will help avoid walk-aways and

outcome in more orders.

Page 5: How Food Stores Are Using Technology to Bring Better Customer Service

Facebook ordering

This may be the largest technology jump arriving in the next year because

most of the restaurant owners declare to have a Facebook existence by next

year. Companies focusing on Facebook-payment incorporation for restaurants

like NetWaiter and ChowNow are helping food chains to receive their orders

onto the famous platform. This is a quite economical append to make, and it

has the possibility to increase sales, which always obtains a restaurateur's

consideration.

Page 6: How Food Stores Are Using Technology to Bring Better Customer Service

Online coupons

There are numbers of food stores making use of digital coupons and customers

guzzle them up including foodpanda coupons , dominos coupon codes .A

recent survey shows that approx 57% of customers used the coupons.

Page 7: How Food Stores Are Using Technology to Bring Better Customer Service

Tabletop e-waiter and

checkout Diners truly don’t like it when waiters get their credit card and operate it up

at the record — it is a regular point for the credit-card scam. Give waiters a

bistro iPad so they can self-checkout on wherever their card does not leave

their view, and they are pleased. Diners also don’t like to wait for a long time

for their card to come and bill to return. Presto tablet from E la Carte is the

great way that provides the facility of tableside self-checkout. Foodpanda

coupons system also recommends extra products to order, and the company

finds it reduces approx 7 minutes off the regular stay of the diner. Diners are

pleased with the faster delivery, plus restaurants also can serve more

customers per night. HMSHost, which is very famous Airport-restaurant chain,

is one of the operators making use of Presto.

Page 8: How Food Stores Are Using Technology to Bring Better Customer Service

Smartphones + Digital menu boards

Look for fast-food chains to modify menus more frequently, as digital menu

boards simply make it easier rather than modifying items and prices manually.

Digital signage also facilitates quick-serve chains to offer interactivity and

entertainment when you stay in line. For instance, some of the food chain’s

digital signboard facilitates customers to enjoy tic-tac-toe with computer or

friends while they stay

Page 9: How Food Stores Are Using Technology to Bring Better Customer Service

Games while-you-wait

According to the Gaming industry report, McDonald’s is using gesture-enabled

plays to their floors for children to play during their stay for Happy Meals.

This is the best way to keep kids busy.

Page 10: How Food Stores Are Using Technology to Bring Better Customer Service

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