how a basic qmatic system with reception greeter works in government
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HOW A QMATIC SYSTEM WORKS- Basic Customer Flow Management
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Customer proceeds to greeter desk Issued a unique ticket Directed to sit and wait until called
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When the next counter is ready..
NEXT
..the attendant calls forward the next customer using our on-screen queuing application
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NowServing
Displays in the lobby flash the ticket number and counter
The customer is served at the counter The transaction is completed
Qmatic 2400 Commerce Avenue, Building 1100, Suite 100, Duluth GA 30096Phone: (800) 852-6768 E-mail: [email protected] Web: www.qmatic.com
Managers generate and analyze reports to improve operational efficiency
CFM - Our methodology for managing customer flow
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experiences
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