E-Soft Hotel Management System

Everise Technology Sdn. Bhd.

Introduction

• Manage and operate small to medium sized hotels

• User-friendly • Uncluttered • Compact • Multi-user• Multi-tasking • Client/Server Based application

Other Features• System Setup & Master Files Maintenance

• Hotel Guest Information Database Maintenance

• Hotel Room Reservation

• Hotel Room Availability

• Hotel Check-In & Check-Out

• Billing & Invoicing System

• Guest Message System

• Management Reports

Login System

System Setup & Files Maintenance

• Company Setting – Company Details

• User Management – Multi-user• Parameter• Backup & Restore • Audit Trail – keep track editing

Guest Info Maintenance

• Guest Information database will maintain all guest related information:

– Auto generate guest code– Different guest type– Personal particular

Reservation

• Unlimited room reservation

• Auto generate reservation no.

• Record booking mode & guest details

• Reservation details & room assigning

• Cancel unwanted reservation

Room Availability• Check by room no. / room type

• Right click to change the room status & check in for walk in guest.

• Showing Tentative room check out

Quick Room• Almost same function as Room Availability

• Showing room actual check out

• Auto refresh

Check In / Out• 4 methods:

– Manual• Check In/Out• Folio• To Do List

– Walk in• Room Availability• Quick Room• Walk-in

– Reservation• Reservation form

– Group• Group check in / out

Manual check in

• Pull the guest details from Guest database

• Creating new folio during guest new check in

Check in Walk-In Guest

• Check In Wizard

Check in thru Reservation

• Filter out the record from Reservation List

• Check In button at Reservation Details portion – link to Check In Wizard

Group Check in

• F5 / Front Desk Group Check In

• Only company’s reservations with a status of reserved & room assigned for current day check in will be included

System will auto generate the check in transaction accordingly

Billing & Invoicing

• 2 types:

– Check out billing

– Periodic invoicing

Check out billing

• Call out the check in list

• Other charges will be added into the check out total amount later.

Folio

• Double click on the selected record will link user to Check In / Out form.

• Group Check Out – check in under 1 company group

• Check out by join bill – more than 1 bill check out together

• Late check out

Group Check Out

• F6 / Front Desk Group Check Out

• Only selected check out date record will be listed.

System will auto generate the check out transaction accordingly

Invoicing• From time to time issue the invoice to a

particular company

• Guest Company Invoice

Payment

• Maintain the payment voucher from guest

Reverse payment

• Click on the Reverse button

• Select the payment voucher to reverse

Additional Features• Guest Message• Hall Rental• Lost & Found• Item Maintenance• To Do’s Item & Events• Housekeeping • Current Snapshot• Occupancy Comparison• Night Audit

Guest Message

• Store the message pertaining to the guest

• Marked as Delivered Message once it is informed.

Hall Rental• Ball room, Meeting room …

• Extra income

• Front Desk Hall Rental

• Function Type – Wedding Dinner, Party …• Hall Rental – Rental Details• Hall Rental List• Payment – Individual / Company

• Hall Master – Hall Details & Rental Rate

Hall Rental

Lost & Found

• Allows user to track items left by guest

• Front Desk Lost & Found

• If the item is returned, input the owner info & press the R button to mark it as returned

• If discarded the item, press the D button

Item Maintenance

• Used to record regular maintenance request

• Eg: The hot water doesn't turn off in room 02-01

• Front Desk Maintenance Item

• Urgent Maintenance item

• Mark as finished if the task is completed

• Mark as Uncompleted if the task is not yet done

To Do’s Items & Events

• To Do’s Items – allow user to attach items that need to be

accomplished in regards to a folio, reservation or company

• Guest Events – guest to-do items

Today’s View• Overview today’s room status

Housekeeping

• Used to monitor the room’s status

• can be filtered to show rooms of a certain status

• Comment on room’s status

Current Snapshot

• A quick overview of current in-house activity

Occupancy Comparison

• Allows user to analyze their daily occupancy visually.

• Different colors represent different levels of occupancy.

Night Audit

• Used to audit of all the hotel rental transactions

Management Reports

• There are various build in reports provided for user to generate management purposes reports.

Everise Technology Sdn. Bhd.colim@e-soft.com.my