hot or not? - a framework for anticipating, recognizing and integrating the next big thing in social...

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Hot or Not? A framework for anticipating, recognizing and integrating the next big thing in social media. @HAMZAK

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Page 1: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Hot or Not?A framework for anticipating, recognizing and integrating the next big thing in social media.

@HAMZAK

Page 2: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

“Data is the new oil” @tommer

Page 3: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

“Why Don’t I Own This?”

Page 4: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

The Char Loro

Experiment

Page 5: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Successes

• Among the most influential higher ed brands• Highest rise of applications in Ontario• Model replicated across other institutions• Spinoff to successful consulting career

Page 6: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

What’s The Problem?

Page 7: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

App Graveyard

Page 8: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Brands Are Wasting Time

Page 9: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Brands Are Losing Money

Page 10: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Need To Be More Strategic

Page 11: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Save Time & Money

Page 12: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

StayRelevant

Page 13: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Capture Big Data

Page 14: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

@HamzaK

Page 15: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media
Page 16: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Splash Effect

Page 17: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

LEVEL 1: ANTICIPATING

LEVEL 2: RECOGNIZING

LEVEL 3: INTEGRATING

Page 18: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

There Won’t Be Another Facebook, Twitter, LinkedIn Or YouTube.

Page 19: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Big Data Becomes Easier To Manage

Page 20: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Big data is the new oil. But like oil you've got to refine it. On its own data isn't useful. What you do with it is important.

@tommer

Page 21: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Ubiquitous Personalization

Page 22: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

VisualMarketing

ReignsSupreme

Page 23: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Real Time Marketing Becomes Precedent

Page 24: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

The End Of Privacy As We Know It

Page 25: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

“The true cost of remaining anonymous, then, might be irrelevance.”

Eric Schmidt & Jared Cohen The New Digital Age

Page 26: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Simple. Immediate. Social. Integrated. Personalized

Page 27: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

LEVEL 1: ANTICIPATING

LEVEL 2: RECOGNIZING

LEVEL 3: INTEGRATING

Page 28: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

“You Have To Use This New App!”

Are my friends/customers there?Can I use it to extend my brand presence?

Does it have storytelling potential?What’s the return on it?

Will it still be around in a year?

Page 29: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Why Do Some Apps Fail?

Page 30: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Bad Timing

Page 31: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Barriers To Adoption

Page 32: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Poor Design

Page 33: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Poor Management

Page 34: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Why Do Some Apps Succeed?

Page 35: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Fills A Vacuum

Page 36: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Does One Thing Extremely Well

Page 37: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Designed For Humans

Page 38: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Semantic

Page 39: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

“Technology has removed the technology from the technology.”

@MitchJoel

Page 40: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

App Wars

Page 41: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Video Sharing

Page 42: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Verdict: Video Sharing

HOT• YouTube (Dominant)• Tout (60% MKT)• Vine (Potential)

NOT• SocialCam• Cinemagram• Viddy

Being first out of the gates is crucial. Being attached to a media giant also helps.

Page 43: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Photo Sharing

Page 44: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Verdict: Photo Sharing

HOT• Instagram (76% MKT)• Pinterest (Growth)

NOT• Fancy (Half-Baked)

Critical mass enables Pinterest to drink Fancy’s milkshake (and other competitors, for that matter)

Page 45: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Professional

Page 46: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Verdict: Professional

HOT• LinkedIn (90% MKT)

NOT• Branchout• Glassdoor

There’s simply no pie left on the professional social network plate.

Page 47: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Social Discovery

Page 48: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Verdict: Social Discovery

HOT• Sonar• Banjo• Highlight

NOT• Glancee (Facebook)

This niche is ripe for the taking. But be watchful of the giants sitting on the sides.

Page 49: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Media Discovery

Page 50: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Verdict: Media Discovery

HOT• GoodReads (Amazon)

NOT• Viggle (Burdened)• GetGlue (Burdened)

For Pete’s sake, do something with the data!

Page 51: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

“Big data is a fire hose, and most of us are trying to put it in a teacup.”

@tommer

Page 52: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Music Discovery

Page 53: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Verdict: Music Discovery

HOT• Twitter (Potential)• SoundCloud (50% MKT)• Pandora (30% MKT)• Tunigo (Spotify)

NOT• Ping (Come on, Apple…)

The market is primed. Now it all comes down to content selection and user power to tip the scales.

Page 54: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Video Discovery

Page 55: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Verdict: Video Discovery

HOT• YouTube (70% MKT)

NOT• Vimeo (Nice try)• Veoh (Bankrupt)• Kyte (Huh?)• Vevo (LOL)

YouTube is synonymous with online video.

Page 56: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Location Discovery

Page 57: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Verdict: Location Discovery

HOT• FourSquare (95% MKT)• Yelp (Engine)

NOT• Gowalla (Facebook)

Do one thing extremely well.

Page 58: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Ephemeral Messaging

Page 59: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Verdict: Ephemeral Messaging

HOT• Snapchat (Growth)

NOT• Facebook Poke• Wickr• Blink

Teens love sexting?

Page 60: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Micro Blogging

Page 61: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Verdict: Micro Blogging

HOT• Tumblr (Loyalty)• Twitter (86% MKT)

NOT• Posterous (Twitter)• Jaiku (Neglected)

The definition of micro blogging is changing. Plenty of space for innovation.

Page 62: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Social Networks

Page 63: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Verdict: Social Networks

HOT• Facebook (72% MKT)• Google+ (Growth)

NOT• MySpace (DOA)• Path (Dying)• Pheed (Too late)

There won’t be another Facebook. Facebook is already the next Facebook.

Page 64: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Acquiring Insights

Page 65: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Reverse Mentoring

Page 66: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Company Fundamentals

Management Culture

LocationTrack Record

ValuationFunding

Talent

Page 67: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Stay Abreast Of Industry Trends

TechCrunchMashableCrunchBasePodcastsTwitter

Page 68: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Your Safest Bets

• Facebook • Twitter• LinkedIn• YouTube• Google+• Pinterest• Instagram

Page 69: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

LEVEL 1: ANTICIPATING

LEVEL 2: RECOGNIZING

LEVEL 3: INTEGRATING

Page 70: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

1) Measure Against Your Goals

Page 71: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

2) Identify Data Points To Collect

Page 72: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

3) Gather Your Portfolio

Page 73: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

4) List Your Content

Page 74: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

5) Connect Content w/ Channel

Page 75: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

6) Sketch Content Flow

Page 76: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

7) Consistent Branding

Page 77: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

8) Allocate The Best Resources

Page 78: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

9) Focus On Metrics

Page 79: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Recap

Anticipating• Platforms will innovate around these

factors:1. Simple 2. Immediate3. Social4. Integrated5. Personalized

Recognizing• Familiarize yourself with why apps

succeed or fail• Practice reverse mentoring• Study company fundamentals• Stay abreast of industry trends

Integrating• Measure against your goals• Identify data points to collect• Gather your portfolio• List your content• Connect content with

channel• Sketch content flow• Consistent branding• Allocate the best resources• Focus on metrics

Page 80: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

Conclusion

Page 81: Hot or Not? - A Framework for Anticipating, Recognizing and Integrating the Next Big Thing in Social Media

THANK YOU!

@HAMZAK

Questions?