hospital-physician alignment: closing the capabilities gap
DESCRIPTION
Presented at the Becker's Annual Hospital Review conference, this presentation covers the importance of aligning physicians into a healthcare organization's overall talent strategy- because the organization with the best talent has the competitive advantage.TRANSCRIPT
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1 Content Property of Pinstripe, Inc.
HOSPITAL-PHYSICIAN ALIGNMENT:
CLOSING THE CAPABILITIES GAP
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JILL SCHWIETERS
President, Pinstripe Healthcare
• Leading provider of talent solutions to the Healthcare industry.
• Led by human resource executives with deep healthcare provider experience.
• Produces transformative results. • Increases candidate quality. • Driven for innovation and
continuous improvement.
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Think differently about your Workforce
AGENDA
• Industry Landscape
• Capability Gap
• Required Skills
• Leadership Focus
• Q&A
“
”
TODAY
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COMPELLING PRESSURES
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CHALLENGE OR OPPORTUNITY
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CHALLENGE The determination of needed capabilities that do not yet exist.
OPPORTUNITY An organization’s ability to execute on the opportunities before it, and lead their competition.
DEFINING CAPABILITY GAP
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CAPABILITIES
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8 Content Property of Pinstripe, Inc.
PEOPLE & WORKFORCE STRATEGY
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• Physician Shortages • Baby Boomer Retirements • Hospitals Purchasing Medical Practices • Generational Work Preferences • Shifting Regulatory Landscape
THE RULES ARE CHANGING
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HOW • Align with Organizational Objectives • Define Your Culture • Identify Critical Roles • Articulate Your Employment Brand • Use Data to Make Decisions
PEOPLE STRATEGIES
WHY • Attract Right Fit Talent • Reduce Turnover • Enhance Your Overall Brand • Drive Patient Satisfaction
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11 Content Property of Pinstripe, Inc.
ATTRACT HIRE & ONBOARD
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The physicians that got you to good, won’t get you to great.
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• Performance History • Educational Background • Knowledge Areas • Tactical Abilities • Certifications/Licensure • Likeability • Job Search Motivation
HIRING PHYSICIANS
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ASSESSING FOR QUALITY
• Cultural Fit • Customer Service • Workplace Motivators • Adaptability to Change • Coach-ability • Openness to Innovation • Character Traits
HIRING PHYSICIANS
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15 Content Property of Pinstripe, Inc.
NEW REQUIREMENTS OF HEALTHCARE TALENT
Passionate & Engaged
Team Players
Patient Centered
Critical Thinkers
Technology Oriented
Adaptability to Change
Ability to Lead
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16 Content Property of Pinstripe, Inc.
RETAIN DEVELOP DEPLOY
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17 Content Property of Pinstripe, Inc.
FOUR KEY STEPS TO PHYSICIAN LEADERSHIP DEVELOPMENT
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18 Content Property of Pinstripe, Inc.
CLOSING THOUGHTS
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20 Content Property of Pinstripe, Inc.
With GREAT PEOPLE and GREAT CARE…
…Healthcare Organizations Achieve: MORE ENGAGED EMPLOYEES
DEEP-ROOTED CULTURES
LASTING PATIENT RELATIONSHIPS
QUALITY OUTCOMES