horseware mission statement to provide innovative products that make life easier for horse and rider
TRANSCRIPT
Horseware Mission Statement
To provide innovative products that make life easier for horse and rider.
About Horseware
In 1985, the horse rug industry was changed forever with the establishment of Horseware® Products Ltd. by Tom and Carol MacGuinness. Tom’s determination to produce a rug that didn’t leak, didn’t make the horse sweat and didn’t slip led to the creation of the Rambo® Original – the first fully waterproof and breathable Turnout that really worked.
About Horseware
By 1996 the Rambo® Turnout had become the world’s best selling Turnout rug and its design has become the industry standard, with other manufacturers having no other choice than to trail in the footsteps of Rambo® when it comes to rug production, quality and development
About Horseware
Now for why I am giving this presentation
Business Requirements
Reduce the bottleneck on our phone system
Customers to have visibility into our stock availability
Ability for customers to place orders online anytime
Initial Requirements
Real-time Stock Availability – 2 warehouse’s (Ireland & America)
Real-time Movex-based pricing – 3 Currencies (€, £ & $) Real-time order entry to Movex via Matrix – size &
colour Multiple ways to add to order Account & order history details Volumes: 2,000 customers, some with Multiple branches Secure Login
Solutions Considered
2 x ISP Based Companies MRC
Reasons for selecting MRC Proven record with another Movex customer Lower Cost Greater Flexibility Faster Implementation iSeries-Specific Solution Experience of Movex (essential)
Movex Access for our customers via the web
Initial Requirements became Phase 1
Started July 2011
1st Order 10th October 2011
Hardware & Software RequirementsERPpSeries 520OS: V5R4Movex: 11.4 RPG
Integration ServerWindows 2K8 R2Movex eCollaboratorMSSQL 2008
Dev/Test ServerWindows 2K8 R2mPowerApache Tomcat 6
Trade Web ServermPowerWindows 2K8 R2Apache Tomcat 6
Secure Customer Login
3 Levels of login types Owner/Supervisor Branch View
Landing Page
Header Menu Drill Through Left
Hand Side Menu Training Video’s
Product List Page
Dynamic Filter RRP, Trade & “Your
Price” More Details Prices On/Off
Matrix Page for ordering
Stock Availibility Shows Size/Colour
More Product Details Page
Order Lines
Delivery Charges Edit Order Lines Go to checkout
Quick Order Entry
Direct to Basket Uses Ajax technology
for customers to enter in correct SKU’s
Can use Matrix to pick multiple colour and sizes of same style code
Product Search
Searches Only “Your” Items
Financial Account Summary
Account Details & Balances
Open Orders Invoices Statements
Financial Account Summary
Account Details & Balances
Open Orders Invoices Statements
Financial Account Summary
Account Details & Balances
Open Orders Invoices Statements
Financial Account Summary
Account Details & Balances
Open Orders Invoices Statements
Initial Requirements – Phase 2
Credit Card Module for Advance payment customers Admin Page to control what brands and Seasons to be
shown Improved product searches & better navigation with Drill
Through
Initial Requirements – Phase 2
Credit Card Module for Advance payment customers Live July 2012
Initial Requirements – Phase 2
Admin Page Account Creation Display Season Display Brands Status Descriptions
Benefits to Horseware Price Lists for all regions Dispatch – due to visibility of order status Reduction in phone calls from customers on queries on
Orders and account information Product Assortment Groups implemented Standardisation of Delivery charges within Movex for
different countries for showing free freight Product Code Creation improvement Product Ordering by customer online – removes double
handling
Results to Horseware
Results to Horseware
Results to Horseware
Results to Horseware
Phase 3
Started October 2012 with Go Live Dec 2012
Agent Login Ability to view their customers open orders and
accounts before visiting a customer Take Forward and/or Fill-In orders on behalf of their
customers
After Phase 3
Alternatives Selling Discontinued stock (Status 50) Customer Favourites Promotions Stock inventory download showing Available or Limited
Stock Bulk Upload (CSV, Txt or XML) for larger customers
Trade Web Site Live• 10th October
2011
Credit Card Module• July 2012
Agent Login• Dec 2012
Enhancements• Q1/Q2 2013
Timeline
www.horsewaretrade.com
www.facebook.com/horseware
www.twitter.com/horseware
www.youtube.com/horsewareireland
Finally – the end
Questions?