Hong Kong Tour, Factory visit and Conference

The Quilon Management Association with IEI Kollam organized Hong Kong Tour, Factory visit and conference

at Hong Kong on 24th November 2017 to 30th November 2017. In the conference Sri Sasidharan Pillai

presented a paper on INDIAN WAY OF MANAGEMENT.

On 24th November 2017 all the 16 members of the Hong kong Tour group assembled at Poilakkada fisheries at

9.30 am and proceeded to Cochin air port. The Jet airways flight No 9W 404 to chathrpathi Shivaji Air port

,Mumbai was at 16.35 and arrived at 18.35 at Mumbai. The Hon Kong flight 9W 0076 was at 02.35 am and

arrived at Hong Kong airport at 09.55 am on 25th Nov.

The representative of Holiday World tours Limited, Hong Kong arranged by ITL Tours and Travels India was at the airport

to receive us with vehicle and took us to Golden Bauhuria Squre. This is an open area in front of the Convention

Center and provides a good view of the harbor. The Golden Bauhinia Square is an open area in Wan Chai, Hong

Kong. The square was named after the giant statue of a golden Bauhinia blakeana at the centre of the area, situated

outside the Hong Kong Convention and Exhibition Centre, where the ceremonies for the handover of Hong Kong

and the establishment of the Hong Kong Special Administrative Region were held in July 1997. A flag-raising

ceremony is held every day at 8:00 am. It is considered a tourist attraction. The sculpture, a gilded flower bauhinia,

is six metres high. The major part is composed of a bauhinia on a base of red granite pillar on a pyramid.

The sculpture is deemed an important symbol for the Hong Kong people after the handover. On the second day

of Chinese New Year and National Day of the People's Republic of China, the square is lighted up by a firework

show. The Golden Bauhinia has also been nicknamed the "Golden Pak Choi" by locals.

We had our lunch at Spice 8 Restaurant where Indian food is available. Then we visited the Victoria peak. Victoria

Peak is a mountain in the western half of Hong Kong Island. It is also known as Mount Austin, and locally as The

 

 

Peak. With an elevation of 552 m (1,811 ft), it is the highest mountain on Hong Kong island, ranked 31 in terms of

elevation in the Hong Kong Special Administrative Region (Tai Mo Shan is the highest point in the Hong Kong

Special Administrative Region with an elevation of 957 m).

The summit is occupied by a radio telecommunications facility and is closed to the public. However, the surrounding

area of public parks and high-value residential land is the area that is normally meant by the name The Peak. It is a

major tourist attraction that offers views over Central, Victoria Harbour, Lamma Island and the surrounding islands.

The Factory we visited in Hong Kong is TSL Sui Luen Jewellery Co Ltd. TSL Jewellery (Export) Company Limited

is a subsidiary of Tse Sui Luen Jewellery (International) Limited ("TSL Jewellery"), which is currently one of the

largest scale jewellers in Asia, principally engaged in jewellery design, retailing, export and manufacturing. The

Group operates over 200 jewellery boutiques spanning major cities in Asia, including Beijing, Shanghai,

Guangzhou, Hong Kong and Kuala Lumpur.

Established in 1971, with almost half a century experience in the jewellery industry, the success of TSL

Jewellery has been driven by a passion for progressiveness, quality and professionalism. With the vision

"Trend-setting Craftsmanship", TSL has added sparkle to every precious moment in our lives with their

exquisite diamond jewellery and precious gems.

In partnership with Rosy Blue, TSL was heavily committed to and very involved in creating the Estrella

diamond, which navigates the seasons of your life. Estrella is a 100-facet diamond with a unique "Nine Hearts

& One Blossom" pattern, producing a breakthrough in the level of sparkle amongst conventional diamonds

and creating the most brilliant sparkle you have ever seen. We had our dinner at Tandoori Nights Restaurant.

The hotel we stayed three nights in Hong Kong was Royal view hotel.

On 26th November after the break fast we proceeded to Ocean Park. Ocean Park Hong Kong, is a marine

mammal park, oceanarium, animal theme park and amusement park situated in Wong Chuk Hang and Nam Long

   

  

Shan in the Southern District of Hong Kong. Opened in 1977 by the then Governor of Hong Kong Sir Murray

MacLehose, There are 80 attractions and rides, and millions of visitors visiting the park every year. It is the world's

13th most visited theme park, and the largest theme park in Asia. Half of all visitors now come from mainland China,

in growth that parallels rising mainland tourist visitor levels to Hong Kong over the same period.Covering an area of

91.5 hectares (226 acres), the park is separated by a large mountain into two areas, The Summit (Headland) and

The Waterfront (Lowland). These areas can be reached by a 1.5 kilometres (0.93 mi) cable car system, or

the Ocean Express funicular railway. To ascend the Headland comprises several hills, visitors can use Hong Kong's

second longest outdoor escalator.

The theme park has various attractions and rides, including four roller coasters, and also animal exhibits with

different themes, such as a giant panda habitat, rainforest and polar displays, as well as an aquarium featuring the

world's largest aquarium dome. Between 1979 and 1997, Ocean Park was most famous for its signature killer

whale. The lunch for the day was arranged in the park itself and included in the entry ticket.

The international conference was on 26th November, 2017 at 7.30 pm at LEGENDS OF INDIA

Restaurant.

The conference.

INDIAN WAY OF MANAGEMENT – unique aspects 

India was a closed economy till 90s. Indian business reacted positively to the opening of the economy. They restructured 

, improved their capital structure brought in good management styles, and over a period of time they professionalized 

and globalised themselves  

• Indian companies are  largely  led by family promoters.  Indian entrepreneurs tends to stay with his business till 

the end. Promoters’ children take over the business. The  Legacy issues are much stronger here. 

• Indian promoters also  recognize  the need  for professional managers.  India has a situation of both promoters 

and professional managers running a business and working seamlessly with each other. eg Tatas,Birlas Mittals 

etc.  

• It is a mix of organizational capabilities, management practices and company culture that sets Indian enterprises 

apart from firms in other countries. 

• We have developed a very good management  talents over  the years. There are about 30,000  IIM graduates. 

Equally important is graduates from other Management colleges. 

    

• The dexterity required to operate a business in India is high. If you can operate a business in India, you can do so 

anywhere. Indian managers are more creative. But they operate in a complex, volatile environment. 

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INDIAN STYLE OF MANAGEMENT 

Indian Management  style  is  still  being  explored  and developed. We  have not  yet  identified  a  typical  style of  Indian 

Management. Japan has Total Quality Management or Just in Time Management.  

The dexterity  required  to  operate  a business  in  India  is high.  If  you  can operate  a business  in  India,  you  can  do  so 

anywhere. Indian managers are more creative. But they operate in a complex, volatile environment 

Indian Management  style  is  still  being  explored  and developed. We  have not  yet  identified  a  typical  style of  Indian 

Management. Japan has Total Quality Management or Just in Time Management 

Indian Managers are themselves better qualified and better equipped to run companies efficiently and successfully in a 

different environment. 

The  important  facets of  Indian Style of Management are: pragmatism,  flexibility, ability  to work  in difficult operating 

environment, knowledge of English and democratic value and ability to work in mixed environment with promoters 

INDIAN STYLE OF MANAGEMENT‐ Basis and Road Map 

• INDIAN Style of Management is still to be explored and developed – the basis and road map: 

• Management  theories  should  be  based  on  Nature  of  Nations  –  Each  nation  has  its  own  nature.  For  doing 

business in India, one should understand the nature of India. All Indians always speak the truth, follow the path 

of Dharma and live with integrity and morality (there may be exceptions due to external influence). Now we are 

imitating the west. It is not suitable to Indian culture and tradition. It can not be adapted as such in India. 

INDIAN STYLE OF MANAGEMENT‐ Basis and Road Map‐ Vedanta based Management Style 

Swami  Vivekananda  and  Sri  Sathya  Sai  Baba  had  got  insight  into  the  barriers  of    development  of  India.  So  they 

emphasized  a management  style  deep  rooted  in  the  vedanta  Philosophy.  Every  nation  has  a  custom,  a  tradition,  a 

culture. A manager who works  in a nation should have a thorough knowledge on the custom, tradition and culture of 

that nation. Then only he can be successful in his career. (contd) 

    

• The essential qualities of Indian Culture are Truth and Morality. The key for efficient and effective management 

lies in understanding of human. Man is the centre of economic development. A product becomes successful only 

when  it satisfies the needs of the customers. The need for Vedanta  is that the Vedanta unfolds a vision of the 

individual, the world, the nature of happiness, freedom and work. 

In  a  nation  like  India where wide  form  of  democracy  exists  and  percentage  of  illiteracy  is  about  37%,  the  conflict 

between lowest and the highest, between managers and workers will be severe. The managers, often the product of Hi‐

Tech  schools  and B‐  schools will  find  it difficult  to  consider others,  sometimes,  even  as human beings.  So naturally, 

conflict arises; it affects productivity and ultimately leads to shut down of the organization. The only remedial measure 

for the situation is developing an Indian style of Management where the spirit of Work is Worship / Work is for Moksha 

and the feeling of Samabhavana predominate. 

 

Work is worship 

• The Bhagavad Gita, a  consummate Vedantic  scripture, unfolds a philosophy of work.    It  takes    cue  from  the 

ancient yajna practices which give valuable lessons on setting goals, motivations, work culture, positive thinking, 

group dynamics and organizational behavior. Analysing the nature of work, Bhagavad Gita says that there are 

five factors that go  into the execution of work – viz, the ego, physical and mental faculties,  inbuilt values and 

external  About  ultimate  management  values,  the  Gita  talks  of  success,  prosperity  and  justice  leading  to 

liberation  and happiness. Happiness  is  a  spiritual  value  and not  a  function of material  conditions. Discipline, 

moderation,  self‐abidance,  toleration  and  selfless  work  make  one  happy.  It  is  this  happiness  which  gives 

meanings to material affluence, leading to inner harmony and creative living. 

• Bhagavad  Gita  suggests  that  we  begin  our  journey  in  the  working  life  to  eventually  evolve  to  a  state  of 

wordlessness. A workless state is one in which we experience fulfillment and contentment while engaging in the 

thick of work. By that it means while we work, the effect of work does not bother us too much and we can be in 

‘a  free  state of mind”. Clearly  this will  indicate  that we have evolved  “our  inner  self’  and have developed  a 

strong character. Viewed  in this perspective the  long term goal of  life  is to reach a state of worklessness. The 

second message we get is that work is the only means for the evolution of or “Self”. For example if we take the 

case  of  a  famous  singer, we  can  find  that  he would  have  initially  thought  that  the  profession  is  all  about 

becoming famous, earning well etc. However, as the person goes through his career, the perspectives changes. 

 

  

He will begin to see his profession as philosophy and way of life. Once he reaches this state, his actions will carry 

more meaning and purpose and he will have a feeling of fulfillment and contentment.(B.G 3.4) 

• Gita stresses again and again the teaching that those who perform actions  in a spirit of detachment, they will 

achieve the highest realization, will achieve the supreme. Perform whatever duties you have to do in life, do all 

those actions with great zest and devotion, but in a spirit of detachment.(B.G 3.19) 

•  Bhagavan  has  pointed  out  the  example  of  King  Janaka  of Mithila  in  Bihar who  has made  this  achievement 

through detached action. Lord Acton’s famous dictum – power corrupts; absolute power corrupts absolutely‐ is 

often  quoted  by  writers.  Gita  gives  us  a  philosophy  of  life  and  work  which  can  make  power 

incorruptible(B.G.3.20 

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Man Management Concepts 

• Man is the Centre of Economic Development. Development is done by man for his needs. Vision, mission, setting 

goals and objectives of the development, planning, organizing, execution, review and feedback are to be done 

by man. Economic development is for the people. It is to be in tune with the culture and tradition of the Nation. 

The  concept  of  economic  development  should  not  be  an  imported  one.  The  molders  of  the  economic 

development should be aware of this fact.  

• Man  is  the centre of economic development So he should be  the centre of producing wealth – wealth of  the 

Nation. Those who are in power should not disregard the producers of wealth, whether it is in Government or in 

private, whether it is in agriculture or infrastructure, in industry or in commerce, in manufacturing or in service, 

in the health field or in Space Research., Machine, Materials, Money and Technology ‐ are all only subsidiary to 

Man. On the other hand it is Man who makes and controls these things. So Importance should be given to Man 

Management Concepts. Instead of the American style of Hire and Fire, a feeling of Security  is to be given to 

Man  

• A manager  can  solve  problem.  The  greatest  test  on  the  effectiveness  of  a manager  is  his  ability  to  solve 

problems and take the optimum decision. If the manager becomes emotionate and angry, if he is overwhelmed 

with krodha, he will have only negative energy; he cannot see reality; his krodha makes him blind; he becomes 

irrational; he loses control over his mind; all his actions and decisions will put him and the organization he leads 

into more troubles. So the managers should face every problem with a smile; if so he and his organization gets 

benefit  from  it. Managers  should be positive  to every  issues  come before him. He  should  think  that he has 

  

infinite power within him. As he  is a part of that Divine. He should face every challenge as an opportunity to 

prove his worth.  

• While solving the challenges that come before a Manager, he  is soaring and while he  is soaring the challenges 

can  easily  be  solved. When  one  repeatedly  thinks  he  is  a  gentleman,  he  cannot  be  otherwise;  when  one 

repeatedly says to himself that he is cunning, he cannot be otherwise. Similarly when one repeatedly say that “I 

am okey, I am shiva”, he will be okay and he is highly powerful like Shiva. So the managers should always think 

that they have the energy and capacity to do, to face and to solve any problem. In practice it will be proved that 

they are so powerful like Shiva. The manager should keep his mind cool and calm like rock in a rough weather. 

The  rough  weather  will  do  havoc,  but  it  won’t  affect  the  rock.  The manager’s mind  should  have  attained 

equanimity. For him there is no difference between pleasure and pain, good and bad, success and failure. He is 

feeling Brahmanundanubhavam.  In  such  a  tranquil mood  the manager will have optimum  solution  for every 

problem; perhaps, he has no problem at all. When a person has attained such a mental condition, he will not 

react to any dualities in life. Managers should not react to such dualities in life.  

• Managerial Effectiveness is the key to achieve leadership of the organization in the industry sector of the world. 

The most  important  factor  for  effectiveness  is  Dharma.  Yatho  dharmasthatho  jaya  –  victory  is  there where 

Dharma exists. Dharma can be maintained only through due recognition of individual. Effectiveness means doing 

right thing. If it is to be right it should be based on Dharma and Dharma leads to Parabrahma. Thus Effectiveness 

can be achieved  through  individuals and Parabrahma can be achieved  through Effectiveness. So  the Vedantic 

Principle of giving importance to Individuals is to be brought back in India 

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• The Managers have  to  study  two  lessons. The  first  is  that  they  should not be  like bureaucrats,  seeing only 

obstacles  in any programme; using  ‘buts’ and  ‘ifs’ whenever a new  idea  is proposed. On the other hand, they 

should be ready to take any challenge; any new issue should be considered as an opportunity for them to prove 

their worth, for finding to themselves their  inner potency. That  is what Bhagavan asked Arjuna. Do your duty; 

don’t run away from your duty. The second lesson is that the manager has to be very cautious. One has to know 

what  the  impediments are. He has  to make an analysis of  the situation.  If necessary a SWOT analysis may be 

conducted. This is especially necessary when the issue is related to the competitor. 

• In this era the clash in the world is not between ‘isms’ or between religions; the clash is economic clash; the war 

will be economic war. So if India wants to become a World Leader, if it wants to keep the political freedom that 

the  fighters  of  Independence  struggle  got  for  us,  we  have  to  be  economically  powerful.  Political  freedom 

  

 

without economic  freedom has no meaning.  If we want  to be an economic power of  the world, we have  to 

increase  our  productivity.  For  increasing  productivity  we  want  leaders.  We  cannot  make  all  managers  as 

leaders.. Select a  few excellent, who are excellent by  their Gunas and  impart necessary additional  training  to 

them. The additional training must be on Indian Style of Management. They will be Indian in all sense. As Swami 

Bodhananda has rightly said, ”  If you want to be a  leader, you must be a global  leader, you must command a 

global corporation. Otherwise you cannot become a leader”. We have to think of commanding leadership on a 

global  level  in  the economic  field. Leadership means  leadership  in economic activities. The primal qualities of 

such a leadership are exemplified by Bhagavan Sri Krishna through the Bhagavad Gita. Through Slokas Twenty to 

Twenty  Four  of  Chapter  III  –  Karma  Yoga,  Bhagavan  stresses  that  a  Leader  should  be  a  Role Model,  as  his 

followers would imitate Him. If the RoleModel is worthless and lazy, there will be havoc.  

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• We have to consider the concept of Karma Yoga for implementation. This concept has different facets. The first 

one is it motivates man to do one’s work effectively, in the sense that it enables one to reach to Parabrahma or 

in  simple  language  attain Moksha:  the  second  one  is  that  it  enables managers  and  employees  to  view  one 

another with the feeling of samabhavana; thirdly, it prevents corruption in all walks of life, as every one does his 

work with out expectation of result. As there is the feeling of samabhavana, what is due to the employees will 

be given to them. The feeling of Samabhavana avoids class difference and consequently class conflict. There is 

no tension, no conflict, either among managers or among the workers.  

• In conclusion of this Thesis, it is apt to quote Veda Vyasa’s opinion: Where the Yogeswara Krishna is and Where 

Partha, armed with bow  in hand,  is  ready  to engage  in battle,  there will be auspiciousness, victory, glory and 

firm justice – this is My considered opinion.  

• Where there  is manager  like Arjuna to  imbibe the Vedantic principles expounded by Yogeswara Krishna, there 

will be auspiciousness, victory, glory and firm justice. For India, path to become a world leader is clear. Let us go 

ahead firm footed in the advice of Lord Krishna. Victory will be ours. 

The paper presentation concluded at 8.30 pm Sri Franklin Daniel, QMA Secretary General Secretary General

welcomed the delegates. Sri K V Aravindakshan Executive Director, QMA presided the function and Sri

Jayachandran, EC member of QMA given vote of thanks.

    

On 27th after the breakfast we visited Disneyland. Hong Kong Disneyland is a theme park located on reclaimed

land in Penny's Bay, Lantau Island. It is located inside the Hong Kong Disneyland Resort and it is owned and

managed by Hong Kong International Theme Parks. It is, together with Ocean Park Hong Kong, one of the two large

theme parks in Hong Kong. Hong Kong Disneyland opened to visitors on Monday, 12 September 2005 at

13:00 HKT. Disney attempted to avoid problems of cultural backlash by incorporating Chinese culture, customs, and

traditions when designing and building the resort, including adherence to the rules of feng shui.

The park consists of seven themed areas: Main Street, U.S.A., Fantasyland, Adventure land, Tomorrow

land, Grizzly Gulch, Mystic Point, and Toy Story Land. The theme park's cast members speak Cantonese, English,

and Mandarin. Guide maps are printed in traditional and simplified Chinese as well as English.

The park has a daily capacity of 34,000 visitors the lowest of all Disneyland parks. The park attracted 5.2 million

visitors in its first year, below its target of 5.6 million. Hong Kong Disneyland currently occupies 27.5 hectares (68

acres)[8] and hosts 7.92 million to 8.92 million visitors annually. The park capacity will increase to handle up to

10 million visitors annually over a 15-year expansion period.

Several events are there in Toy Story Land, Mystic Point, Grizzly Gulch, Adventureland, Mainstreet USA,Fantasy

Land, Tomorrow land. Al the events cannot be covered in one day. We visited some of the events and witnessed

the grant fireworks.

All we could really say is "WOW"! All of us was so amazed when we visited the place it made us feel like a young

kid again. This is the best place to visit in the tour like this. Just walking around and seeing the rides the place is too

awesome and we can't even find the exact word to describe it.

 

 

 

    

Accommodation at Hong Kong and Macau. Food and Sightseeing was arranged by the travel

agency ITL Tours and Travels and the arrangements was very good.

The return flight was on 29st evening at 7.55 to Mumbai by Jet Airways 9W 75. Landed at Mumbai

airport at 12.00 am and connecting flight to Thiruvananthapuram was at 6.50 am by Jet airways

flight no 9W 436. Reached at Thriruvananthapuram at 9.00 am and at Kollam at 11.30 am. Overall

the tour was comfortable and all enjoyed the tour well.

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