INFORMATION TECHNOLOGY COMMITTEE10:00 AM – 11:00 AM Friday, March 25, 2011 SM-124

MINUTES

Present:Lorie Barker, Patrick Chan, Chris Craig, Randy Morgan, Rickelle Syrdahl, Rosemary Viotto

Absent:Adrian Garcia, Charlene Styer, Ron Glahn, Susan Lala-Bell, Sarah Phinney, Virginia Gurrola

I. Call to OrderThe meeting was called to order by Rickelle Syrdahl at 10:10AM.

II. Adoption of AgendaThe agenda was reviewed and adopted with the addition of the discussion item, Help Desk.

III. Approval of MinutesThe minutes from the December 7, 2010 meeting were reviewed and approved.

IV. Information Itemsa. Campus microwave connection – Chris Craig

The microwave connection is the main Internet feed to the campus and PC’s link to the district office. During this semester PC has had many days where the campus has had no internet or the internet is running slow. When this happens the system is running on the back up links. The current provider has attempted multiple times to upgrade the system to get more bandwidth on newer equipment. Every time the company tries to upgrade this connection it fails miserably. This is causing a lot of downtime for the campus; the last time was for two days. PC has agreed to sever its contract with the current company and partnership with Kern Schools and will go through AT&T. AT&T will give PC a 60 megabit connection at a lower cost. This conversion will begin in June. A year after, the State will put in a new internet connection and PC will be the Hub for Porterville; as part of that PC will then be on a 1gigabit system.

b. Upgrade to Banner 8 – Virginia Gurrola The Banner 8 upgrade is taking place today. Virginia said for

staff to be careful when you are in the system; check to make sure nothing has been erased. The new Banner will look different but should have all the same forms.

Information Technology CommitteeMeeting MinutesOctober 22, 2010Page 2 of 3

V. Discussion Itemsa. SM Projector Issues – Rickelle Syrdahl

The projectors in the SM building are old and the replacement bulbs are expensive. As the bulbs go out PC is switching over to the new projectors; unfortunately the new projectors are too far away. A work order for M&O has been submitted for either the poles to be moved or modify the poles to bring projection image closer. Chris Craig ordered eight new projectors and SM120 will be the test site for working out the problems in switching from the old to new projectors. Chris is hoping that they will be able to make a bracket that attaches to the poles, bringing the new projectors closer.

b. Deep Freeze Requests – Rickelle Syrdahl When Microsoft Word is opened the configuration window pops

up every time because of Deep Freeze; is there a way to prevent this?

c. Student email into junk Mail – Rickelle Syrdahl Why do all the student emails go into staff’s junk mail folder?

Chris will look to see if the problem can be fixed on the server side.

d. AC107 Computer/Projector Issues – Rickelle Syrdahl The work order for installing the projector into AC-107 has

already been submitted. The projector will be installed in the ceiling and hopefully will be done by the end of the summer.

e. Help Desk – Lorie Barker Lorie Barker was confused regarding the INB/Banner downtimes

and how that would affect the Library and students using the Library. Lori called the Help Desk regarding downtime and received an unrelated response. Chris asked for Lorie to document her experience and he will look into why she wasn’t routed to the right call center. Chris will also find out why Lorie was given the incorrect information.

VI. Action Items

VII. Reportsa. Inside PC – Randy Morgan

Randy currently has five faculty members testing course studio. The first week Randy got a lot of questions on how to do things; since then nothing.

Randy wants to utilize the entire content management system to revamp the web page(s) from Admissions and Records to class schedules.

Randy will have training seminars in the future.b. District ITC Meeting –

The district ITC no longer exists.

Information Technology CommitteeMeeting MinutesOctober 22, 2010Page 3 of 3

c. DRC Update - No report

VIII. Future Agenda Items

IX. AdjournmentThe meeting was adjourned by Rickelle Syrdahl at 10:54AM.