Spring 2020P.I.E. Newsletter

P.I.E. Credit Union12320 So. MainP.O. Box 35068Houston, Texas 77235-5068

Board of DirectorsChairperson

Vice ChairpersonTreasurerSecretaryDirectors

Elvis Wilkerson

Patricia Hatridge

Wanda Mercer

Annette WashburnHal HazenBeverly SandelKathy Curry

StaffJessica Inman - President / Manager

Orelia Clay - Assistant Manager

Sandy Urban - Member Services

Contact Us:Phone (713) 551-0491 (713) 551-0493 (713) 551-0494

Email help@piecu.org

www.piecu.org

P.I.E. Credit Union’s 49th Annual Meeting was postponed due to the coronavirus (COVID-19) and will be rescheduled at a later date. The election was held as normal. We’d like to thank everyone who voted in the Board of Director’s Election. The new Officers of P.I.E. Board are as follows:

Chairperson: Elvis WilkersonVice Chairperson: Patricia HatridgeTreasurer: Wanda MercerSecretary: Annette Washburn

PRESIDENT’S MESSAGEWith the ongoing spread of COVID-19, I want to reassure you that we are taking a range of actions to ensure we continue to meet your needs during this critical time. Our focus today is the same as it’s always been – to serve you, our members and make the health and safety of our members and employees a priority. We are continuing to take steps to minimize the risk of exposure to our staff and members. With that said, there are a few things we need to make you aware of:

1. At this time, our temporary office hours are: 10am – 3pm, Monday thru Friday

2. Visits to the credit union are by appointment only. Call 713-551-0491 to make an appointment.

3. Due to the nature of our office location, the building we are located in may be limited to Waukesha-Pearce Industries (WPI) employees only.

Please know that we are ready to serve you during these uncertain times. We are well prepared and in a position to operate remotely if needed. We will continue to keep you up to date on what’s happening with your credit union as things progress. The fastest way to get updates is by visiting our website at www.piecu.org. We greatly appreciate your cooperation, understanding, and support during this time. Should you have any questions or concerns please feel free to contact us by phone at (713)551-0491 or email at help@piecu.org.

Thank you,Jessica InmanPresident/Manager

2019 ELECTION RESULTS

Directors: Hal Hazen Beverly Sandel Kathy Curry

Using your P.I.E. Debit MasterCard is a simple, hassle-free way to get cash and make purchases. To enjoy the many conveniences debit offers, make protecting your Debit Card safety a priority. Here are some important safety tips:

 ¾ Treat your card like cash. Always store your card in a safe place.

 ¾ Keep your PIN to yourself.

No company or individual needs to know your PIN (Personal Identification Number) Memorize your PIN, and never write it on your card or store it with your card. If you perform transactions over the telephone using your Debit Card, never disclose your PIN. Never let someone enter your PIN for you.

 ¾ When using an outdoor ATM such as in a parking lot, leave the area at once if anyone or anything appears to be suspicious.

 9 Always be aware and observe your surroundings.  9 Only use well-lit ATMs.  9 Minimize time spent at the ATM.  9 Block the view of others at an ATM.  9 Look for fraudulent devices attached to an ATM.

 ¾ Shop carefully online. Make certain your Internet shopping sites are secure.

 9 Protect your card’s magnetic strip. 9 Report a lost or stolen card at once. 9 Review your account statements regularly for

unauthorized transactions.  9 Do not disclose information about your card over the

telephone.

 ¾ Never respond to an unsolicited request. The Internet is a common channel for fraud perpetration. Never provide your debit card number PIN or any other non-public information to anyone in response to an unsolicited e-mail, pop-up message or phone request.

DEBIT CARD SAFETYPrepare. Protect. Prevent.

Member Assistance Skip-A-Pay!To help all of our members who have been affected by the COVID-19 pandemic, we are offering an emergency Skip-a-Pay option for your April and/or May 2020 loan payment(s)*.

PLEASE NOTE: There is no charge to take advantage of this service! We are waiving the standard $15 fee for Skip-a-Pay processing.

* CERTAIN RESTRICTIONS APPLY: Refer to Skip-A-Pay Request Form for more details and qualifications.

Member NoticeAs a member of P.I.E. Credit Union, you are entitled to review or receive a copy of the most recent version of the following credit union documents:

• Balance Sheet and Income Statement • Summary of the most recent annual audit • IRS Form 990 • Annual Report• Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies, and copies thereof

To request any of the above documents, please contact us:P.I.E. Credit UnionP.O. Box 35068Houston, TX 77235-5068Ph: (713) 551-0491 Fax: (713) 551-0431help@piecu.org

Find a MoneyPass ATMVisit https://www.moneypass.com/atm-locator.html to find a MoneyPass ATM. Your P.I.E. Debit Card can be used at any of the MoneyPass ATMs listed without paying a surcharge. If an address has more than one ATM, please look for the MoneyPass logo on a sign at the ATM or displayed on the ATM screen to avoid paying a surcharge.

Holiday ClosingsGood Friday – Friday, April 10, 2020

Memorial Day – Monday, May 25, 2020Independence Day – Friday, July 3, 2020Labor Day – Monday, September 7, 2020