hkom+ marko erjavec. goals for hkom+ lower the connection expensess (today:lease connections) lower...

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Vodja projekta: Aleksander Bucik univ.dipl.ing. Pregledal: Marko Am brož univ.dipl.ing. Izdelal: Marko Skubic univ.dipl.ing. Center vlade za inform atiko Langusova 4 1000 Ljubljana O pom be: Koda: Slovenija novem ber2000 Datum : Novem ber2000 Naziv: Shem atičniprikaz HKO M povezav po Sloveniji Trenutno stanje HKOM+ Marko Erjavec

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Page 1: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Vodja projekta:Aleksander Bucik univ. dipl. ing.

Pregledal:Marko Ambrož univ. dipl. ing.

Izdelal:Marko Skubic univ. dipl. ing.

Center vlade za informatiko Langusova 4 1000 Ljubljana

Opombe:Koda:Slovenija november 2000

Datum:November 2000

Naziv:Shematični prikaz HKOMpovezav po Sloveniji

Trenutno stanje

HKOM+

Marko Erjavec

Page 2: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Goals for HKOM+• Lower the connection expensess (today:lease connections)• Lower the maintenace and managing expensess (goal: With one man maintain whole network)

– Lower the needed human resources for network maintanance– Lower the complexity of configurations on remote locations: configuration standardisation – simplification of maintenance and

management of configurationj– Rule optimisation: Rules on whoo, what and when someone communicate are located in one central point

• Enabling new services:– VoIP– Multicast

• Quality supervising on ousourcers and outtaskers• Connection to remote locations should be posssible on every known – possible connection independent of

connection povider– Frame relay (todays connectios)– Internet– MPLS– Leased lines(copper, optics)– Providers: Telekom, Volja, Amis, Mobitel, Satelite, Vimax ….

• Bandwidth increase– Possibility of application centralisation (SPIS)– Possibility of introducing and centralisation of VoIP

• Traffic restriction inside the HKOM+ with MPLS technology• Security: Availability, integrity, confidentiality• Preparation to EU presidency – process audits an security reqirements in year 2007• Akreditation to security level - restraint • Redefinition of procesesses for building, maintenance and manage of network in accordance to appropriate

standards and best practices• Virtualisation of devices and connections

Page 3: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Present production state

800 locations

80 pops

Ljubljana

30.000 users1600 LANs

Page 4: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Future production state

• 890 end locations1700 LANs30.000 users

Ljubljana

Internet

Satelite

Telekom

Mobitel

Page 5: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Goals enabling

• Increasing altogether bandwidth from aprox. 1Gb/s to 8Gbit/s, by changing from leased lines to flat rate.

• Lower the connection expensess – Tender for Providers ability to provide different

bandwidths on different locations(890)

Page 6: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Informational request 10Mbit/s connectionsBest offer

Starting fee Monthly fee Starting fee Monthly fee0 56EUR 100EUR 80EUR

100Mbit/s connectionsBest offer

Starting fee Monthly fee Starting fee Monthly fee0 420EUR 100EUR 80EUR

Recapitulation: (500 x 10Mbit/s, 100x 100Mbit/s)

First year total expensess (prim + backup): Second year total expensess (prim + backup):Best offer 2.862.500 EUR Best offer 1.450.000 EUR

Todays yearly expensess

4.583.333 EURTodays yearly expensess

4.583.333 EUR

Primary (simmetric) connectioncapacity: 100 Mbit/s

Backup (asimetrična) connectioncapacity: 4 / 2 Mbit/s

Primary (simmetric) connectioncapacity: 10 Mbit/s

Backup (asimetrična) connectioncapacity: 4 / 2 Mbit/s

Page 7: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Goals Enabling

• Security: – Availability:

• Every remote location is connected to two independent providers• NIC Maribor – backup location with all functionality as Primary

location in Ljubljana• Every provider is connected to Ljubljana and Maribor

– Integrity, Confidentiality: • All traffic to remote locations is crypted (certificates SIGOV-CA)

• Preparation to EU presidency – preparation of security procesess according to standard ISO 27001 and special EU security standards

• Collaboration with security agency to get knowledge of special requirements and influence on creation of security requirements.

Page 8: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Goals enabling

• On all remote locations standardised interface is ethernet (UTP cable, RJ45 connector)

• Some remote locations have more than one LAN• Every LAN has three ethernet connections:

– Data– VoIP– DMZ – for larger agencies that have their own IT

department and internet applications

• All configurations on remote locations have the same configuration except IP address and name

Page 9: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

How we started

• Negotiating with Telekom– We got good negotiating position with results from Informational

request

• Equipement purchase• Designing and building LAB• LAB connection to the production network – it is now part

of production• Making pilot instalations on existing leased lines and new

flat rate connections• Large deployment to existing leased lines and new flat

rate lines– In two months all 600 routers will be placed on site

Page 10: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

LAB design

HKOM F7

ISP1

ISP2

Existing HKOM (phase 7)

L-2001

Vlan 801

Vlan 802

10.1.1.0/24

10.2.1.0/24

.100.1

.1

.100

.201

.202

Vlan 806

Vlan 807

10.1.2.0/24

10.2.2.0/24

.100.1

.1

.100

.206

.207

L-8010

Vlan 811

Vlan 812

10.1.3.0/24

10.2.3.0/24

.100.1

.1

.100

.211

.212

L-1021

Vlan 816

Vlan 817

10.1.4.0/24

10.2.4.0/24

.100.1

.1

.100

.216

.217

L-3000 192.16

8.14.192

/26

192.168.14.0/26

192.168.14.192/26

.193

.9

Vmware-VC.24

MGMT.11

.194CSM

DATA1

DATA2

.11

.12

.21

.22

.05

.06

ESX.20

ESX.21

ESX.22 .23

Fedora

.26 .27 .25

HKOM-FW1

HKOM-FW2

.31

.32

HSRP .1

Vlan 818

Vlan 819

10.1.5.0/24

10.2.5.0/24

.100.1

.1

.218

.219.100

FE0/22

FE0/23

Dostop do PC v LAB-u je preko terminal services clienta ( tcp 3389) na naslove 192.168.14.201 - 219, kot je prikazano na sliki

DSLAMDSL

L-1025

Only Data ethernet is shown on LANs

Page 11: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Production state

HKOM F7

DSL

PSTN HKOM PHASE7

Internet

TELEKOM

HKOM (PHASE 7)

L-2001

Vlan 801

Vlan 802

10.1.1.0/24

10.2.1.0/24

.100.1

.1

.100

.201

.202

Vlan 806

Vlan 807

10.1.2.0/24

10.2.2.0/24

.100.1

.1

.100

.206

.207

L-8010

Vlan 811

Vlan 812

10.1.3.0/24

10.2.3.0/24

.100.1

.1

.100

.211

.212

L-1021

Vlan 816

Vlan 817

10.1.4.0/24

10.2.4.0/24

.100.1

.1

.100

.216

.217

L-3000 192.16

8.14.192

/26

192.168.14.0/26

192.168.14.192/26

.193

.9

Vmware-VC.24

MGMT.11

.194CSM

DATA1

DATA2

.11

.12

.21

.22

.05

.06

ESX.20

ESX.21

ESX.22 .23

Fedora

.26 .27 .25

HKOM-FW1

HKOM-FW2

.31

.32

HSRP .1

Vlan 818

Vlan 819

10.1.5.0/24

10.2.5.0/24

.100.1

.1

.218

.219.100

FE0/22

FE0/23

Dostop do PC v LAB-u je preko terminal services clienta ( tcp 3389) na naslove 192.168.14.201 - 219, kot je prikazano na sliki

DSLAM test

CALL MANAGER

Page 12: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Physical/Logical Topology

MPLS VPN

GRE over IPsec

Page 13: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Logical Topology

Page 14: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Detailed LAB picture

Page 15: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Configuration standardisation• Every remote LAN has three ethernet connections

– Data – VoIP – DMZ – just for some organisation

• If some exception exist, it must become standard configuration in at least two months. That implies that in two months we have to change “configurator” application

• Configurator will became center point of provisionng and maintenace of whole HKOM+ network

• We expect new revisions every two months.• Now it covers five differrent Cisco routers and switches that we use

in HKOM+ • Daily configuration on firewall must be done through CSM –

command line is not permited

Page 16: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Configurator

Page 17: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Other tools• MARS

– Analitical – corelation tool to predict possible problems in network - Netflow• CSM

– Cisco firewall GUI configuration tool• Cisco works equivalent (Rancid) configuration management on routers and switches • Monitor

– Custom designed HW and SW for larger (important) remote locations to measure availability of services and SLA

• OpenView, cacti for all locations• Various databases of IP addressing, location address, location specific, SecID

authorisation data ….• Help desk software

– Registering every incident – Making reports, knowledgebase

• IDS/IPS: ISS products (Proventia, Black ice…)• Conclusion:

– Everyday work on network is done by CSM and Help desk. Other tools are for alarming and observing network.

Page 18: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Services

• HKOM offer different services to its users

• HKOM need different services to function properly

• Services must never go down (24/7)

Page 19: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Services• HKOM services:

– DNS – inside and outside, registrar– Proxy– Remote access for outsourcers– Remote access for users– Authentication, authorisation, accounting– Video conferencing, Video streaming– Syslog– Radius– IPS for all agencies on central point– Firewalling for all traffic that comming or leaving HKOM (internet, ousourcers,

some gov. Agencies, EU netw., Data center)– SecurID issue– Mail for some organisations– Access for concessionaires– Load balancing for different web applications (content manager)– Connection to EU networks– Voice (telephone)

Page 20: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

VoIP

• Solution for more than one service provider present in HKOM

• Telephone call free of charge for internal calls

• Only external calls from HKOM are charged

Page 21: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Information request

HKOM network

Internal call

TCHKOM

existingtelefoncentral

HKOM connections

Gateways to service provider

HKOm central location

Service provider"A"

Service provider "B"

Service provider

Service provider"C"

Public service provider

End locations

Public service

provider"A"

Public service

provider"C"

Page 22: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Connection schematic

Internet

Telekom

Sinfonika

Amis

HKOM

External call for Telekom subscribersExternal call for Sinfonika subscribers External call for Amis subscribersInternal call

PRA

SIP

TC HKOM

VPN

Existing tel. central

Page 23: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Information request• Request was addressed to 15

service and sollution providers• We propose form into which

providers put the prices• We got 5 proposals

  Eqipement rent Eqipement rent

Eqipement buyWithout PoE

funkc.

Eqipement buy

Number of subscribers Without PoE functionality With PoE functionality

With PoE funkc.

(volume discount)

First connectionPer subscriber

Monthly fee per subscriber

First connectionPer subcsriber

Monthly fee per subscriber

Price per subscriber

Price per subscriber

 

 (in EUR with

tax)(in EUR with

tax)(in EUR with

tax)(in EUR with

tax)(in EUR with

tax)(in EUR with

tax)

1 - 999 0  10 -15  0   13-18  300 - 450 400 - 550 

1000 -1999 0  10 -15 0   13-18 300 – 450 400 - 550 

2000 – 4999 0   10 -15  0    13-18 300 – 450 400 - 550 

5000 – 9999 0  10 -15   0    13-18 300 – 450 400 - 550  

10000 -19999 0   10 -15  0    13-18 300 – 450 400 - 550 

Over 20000 0  10 -15  0   13-18  300 - 450  400 - 550 

Page 24: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Current state of HKOM+ upgrade

• 830 locations of 890 are upgraded

• Some additional management tools are developed and instaled

• Remote desktop server (ISL) is implemented

Page 25: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Future plans

• Change of main switch (250 ports) in data and communication core network with fourty smaller (48 ports) distributed 1Gb/s switches

• Instalation of equipement in backup location in Maribor

• Developement and instalation of smaller management applications

• End of activities in 1.1.2008

Page 26: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

EU networks

Network

H K O M

Network

C C NNetwork

E X T R A N E T

Network

T E S T A I I

Page 27: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

EU networks CCN – Common Communication Network

Network CCN is under the jurisdiction ofEC, DG TAXUD (European Commission,Directorate General for Taxationand the Customs Union)

Network CCN has been established forinterchange of regular customs and taxation data

Over network CCN also special data are interchanged - AFIS (Anti-Fraud Information Systems) under the jurisdiction of EC OLAF (European Commission, European Anti-Fraud Office)

Primary connection:leased line -> 256 kb/s

Secondary connection:ISDN

Data crypting:yes

Network

C C N

Page 28: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

Network

H K O M

Network

C C N

EU networksCCN – Common Communication Network

Ministry of Finance

Customs AdministrationMinistry of Finance

Tax AdministrationMinistry of Finance

VIES (VAT Information ExchangeSystem) – system for VAT numbervalidationNCTS (New Computerised Transit System)CIS (Customs Information System) - TARIC (TARif Intégré Communautaire), QUOTA,…AFIS (Anti-Fraud Information Systems) – systems for detecting and preventing frauds, corruption and other illegal activitieswith financial consequences

Page 29: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

EU networksTESTA – Trans-European Services for Telematics between Administrations

Network TESTA II is under the jurisdiction of EC, ENTERPRISE DG (European Commission, Enterprise Directorate-General)

Network TESTA II is one of the generic services of the Programme IDA (Interchange of Data between Administrations Programme: a European Community Programme)

Projects using network TESTA II: 14POINTS, AFIS, CARE, CIRCA, DUBLINET, ECB.NET, EUDRANET, EUPHIN, EURAMIS,EURODAC, EUROSTAT, FIDES,FIUNET, INTRACOM, PROCIV-NET,SAFESEANET, SFC, SIGL,TACHONET in TESS (most of themare projects of common interest)

Network

T E S T A I I

sTESTA

Page 30: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

EU networksTESTA – Trans-European Services for Telematics between Administrations

Network

H K O M

Network

T E S T A I I

Office for Money Laundering Prevention

Ministry of Finance

Ministry of the Interior

Ministry of the Economy

Administration for Civil Protection and Disaster Relief

Ministry of Defense

Ministry of Transport

Primary connection:leased line -> 256 kb/s

Secondary connection:leased line -> 256 kb/s

Data crypting:yes

Page 31: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

FIU.NET (Financial Intelligence Unit) – system for money laundering detection and prevention

EURODAC – system for fingerprints comparison(identification process of the asylum applicants)

DUBLINET – system for interchanging data about the asylum applicants (DUBLIN II regulation)

SIGL – system for textile and steelimport quota checking (beforeissuing the import documentation)

PROCIV-NET (Civil Protection and Environmental Emergencies European Network) – system for interconnecting national civil protection institutions; essential information interchanging (CECIS - Common Emergency Communication and Information System)

TACHONET – system for interchangingdata about professional truck driversand truck journey (digital tachograph)

Network

T E S T A I I

EU networksTESTA – Trans-European Services for Telematics between Administrations

Page 32: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

EU networksTESTA – Trans-European Services for Telematics between Administrations

I N T E R N E T

(VPN, Crypto)

EXCEPTION:

EUDRANET – system for interchanging data about pharmaceutical products (competence: Agency for Medicinal Products and Medicinal Devices of the Republic of Slovenia,Ministry of Health)

Page 33: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

EU networksEXTRANET – Extranet Network

Network EXTRANET is under the jurisdiction of the General Secretariat of the Council of the European Union

Network EXTRANET has been established for interchanging documents in electronic form (sent from the GSC EU to the EU member states)

Primary connection:leased line -> 256 kb/s

Secondary connection:ISDN (4 channels)

Data crypting:yes

Network

E X T R A N E T

Page 34: HKOM+ Marko Erjavec. Goals for HKOM+ Lower the connection expensess (today:lease connections) Lower the maintenace and managing expensess (goal: With

EU networksEXTRANET – Extranet Network

Network

H K O M

Network

E X T R A N E T

EU-Portal

U32Mail - in Slovenia documents are available over dedicated EU-Portal application