hitsmcio research
TRANSCRIPT
#HIMSS15
What leading health system CIOs are really talking about
(2015 Edition)
April 12, 2015
#HITsmCIO
#HITsmCIO
Audience-Focused AnalyticsOur 3rd annual look at what hospital CIOs are tweeting about
• Giving a deep dive into what is happening around your most important topics
• Looking into understanding what is on the minds of your peers and your most important audiences
• W2O has analyzed years worth of tweets from thought-leading CIOs and CMIOs from major health systems
Summary CIO Social Activity…at a glance
1. The Future of Medicine Is in Your Smartphoneby Eric J. Topol (Wall Street Journal) (6)
2. Why Health Care Tech Is Still So Badby Robert M. Wachter (New York Times) (5)
3. Patients want more from their EHRs by Mike Miliard (Healthcare IT News) (5)
Most Shared Articles
1. New York Times (57)
2. Wall Street Journal (46)
3. Forbes (44)
4. Washington Post (36)
5. HBR (33)
Most Shared Sources
Most Retweeted Sources
1. #EHR (34)
2. #mHealth (28)
3. #Innovation (26)
4. #BigData (25)
5. #Ebola (24)
Top Hashtags
1. Vala Afshar (25)
2. Eric Topol (22)
3. Farzad Mostashari (18)
4. Brian Ahier (18)
5. New York Times (17)
1. Luis Saldana
2. Dirk Stanley
3. David Chou
4. Mark Lawler
5. Rich Lamberti
Top Posters
1. John Halamka (13.8K)
2. Will Weider (7,370)
3. Luis Saldana (6,545)
4. Dirk Stanley (3,978)
5. David Chou (2,996)
Most Followed
1. WSJ (30)
2. NY Times (25)
3. Forbes (25)
4. HIMSS (21)
5. Washington Post (19)
@Mentions
Tweets Collected between 3/24/14 –3/24/15
Who CIOs Follow
Number of CIOs: 49 Number of CIOs: 48 Number of CIOs: 41 Number of CIOs: 40 Number of CIOs: 38
Who Follows
CIOs
Number Following: 46 Number Following: 39 Number Following: 36 Number Following: 35 Number Following: 34
CIO Following Patterns
HIMSS ONCHealthcare IT
NewsFarzad
MostashariTEDMED
EMC Healthcare
CernerAppti
oGary Choy, MD
MBAErica
Carnevale
Most Retweeted
by CIOs
Number of CIOs: 25Total RTs from CIOs: 128
Number of CIOs: 22Total RTs from CIOs: 54
Number of CIOs: 18Total RTs from CIOs: 114
Number of CIOs: 18Total RTs from CIOs: 42
Number of CIOs: 17Total RTs from CIOs: 57
Most Followed
CIOs
Total Followers: 14KCIO Followers: 37
Total Followers: 7,412CIO Followers: 19
Total Followers: 6,575CIO Followers: 15
Total Followers: 3,992CIOs Followers: 13
Total Followers: 3,046CIO Followers: 14
CIOs in Greater Depth
Vala Afshar
Eric Topol
Brian Ahier
Farzad Mostashari
NY Times
John HalamkaWill
WeiderLuis Saldana Dirk Stanley
David Chou
Most @Mentione
d CIOs
Number of CIOs: 14Total CIO Mentions: 23
Number of CIOs: 9Total CIO Mentions: 64
Number of CIOs: 8Total CIO Mentions: 116
Number of CIOs: 7Total CIO Mentions: 55
Number of CIOs: 6Total CIO Mentions: 99
Top Linked Media
Number of CIOs: 57Total Links: 1,652
Number of CIOs: 46Total Links: 368
Number of CIOs: 44Total Links: 486
Number of CIOs: 36Total Links: 194
Number of CIOs: 33Total Links: 278
Most Mentioned CIOs and Top Linked Media
John Halamka
Edward Marx
Luis Saldana
Sue Schade
David Chou
NY Times WSJ ForbesWashington
Post
Harvard Biz Review
*Note: Periods range from March of the first year to March of the second
CIO TWEET VOLUME PER YEAR YEAR
79
113 4 1
14
73
19
4 2 1
17
59
22
5 6 6
18
0
10
20
30
40
50
60
70
80
90
0-100 101-200 201-300 301-400 401-500 >500
NU
MBER
OF C
IOS
TOTAL TWEETS PER YEAR
2012-2013* 2013-2014*
Three Year ActivityCIOs are progressively becoming more active on Twitter
Top Posting CIOs Saldana, Stanley, Lawler and Chou each tweeted significantly more than the other CIOs
0 500 1000 1500 2000 2500 3000 3500
Sue Schade
Dr. Michael…
Paul Fu, Jr.
Richard Corbridge
Rich Lamberti
Christoph Wild*
David Chou*
Mark Lawler*
Dirk Stanley, MD…
Luis Saldana*
Number of Tweets per Year
TOP POSTING CIOS
Tweets Collected between 3/24/14 –3/24/15
TOP HANDLES
16. Wen Dombrowski MD17. NYTimes Health18. Harvard Biz Review19. Cerner20. WSJ Health News21. TechCrunch22. TED Talks23. EMR, EHR and HIT 24. HHS.gov25. iHealthBeat.org26. NPR Health News27. Health Affairs28. FierceHealthIT29. RWJF_Live30. Marc Chasin, M.D.
1. HIMSS2. ONC3. Healthcare IT News4. Farzad Mostashari5. TEDMED6. Atul Gawande7. Eric Topol8. CHIME9. John Halamka10. Kevin Pho, M.D.11. HIStalk12. CNN Breaking News13. Bill Gates14. Modern Healthcare15. Brian Ahier
46. NIH47. WSJ48. GarryChoy49. healthsystemCIO50. ClevelandClinic
31. nytimes32. CDCgov33. GovHIT34. CMSGov35. sgschade36. NEJM37. KBDeSalvo38. WSJhealthblog39. MayoClinic40. HealthLeaders41. HarvardHealth42. TheEconomist43. HCInformatics44. CDC_eHealth45. CIOonline
Top Handles CIOs are Following
TOP HANDLES
16. The HJC17. HealthITSecurity.com18. Blue Cirrus19. Scott Mace20. Veracode21. Sebrio Consulting22. Stephanie Speth23. Brad Justus24. Melanie Hilliard25. EMR, EHR, and HIT 26. Lincoln M. Quinton27. Aditi Technologies28. Amit Dhabalia29. Ray Beauchamp30. Reed Smith
1. EMC healthcare2. Cerner3. Apptio4. Garry Choy, MD MBA5. Erica Carnevale6. Kirby Partners7. Wen Dombroski MD8. Sue Schade9. Porter Research10. The HCI Group11. PatientSafeSolutions12. Rodney Hickman13. FierceHealthIT14. Jennifer Dennard15. Chris Duffey
46. Dimensional Insight47. Fred Bazzoli48. CHIME49. Joe Lavelle50. Kate Huvane Gamble
31. Bill Bunting32. Innovation HealthJam33. Thebesian Veins34. CIOWaterCooler35. Gienna Shaw36. Luis Saldana37. Streamline Health38. Erin McCann39. GreenPages40. MicroBloggingMD41. David Raths42. Sherry Reynolds43. Richard Vaughn MD44. Dapasoft45. Perficient Health IT
Top Handles Following CIOs
MOST MENTIONED CIOS
16. Lydia Lee17. Neda Ratanawongsa18. Ralph Johnson19. Anna Turman20. Karim Jessa21. Damian Borbolla22. Aurelia Boyer23. Chris Longhurst24. Dr. Albert S. Chan25. Rebecca Smith26. Russ Cucina, MD27. Dr Sam Barrell28. Rich Lamberti29. Tom Janzen30. Sergio García Prado
1. John Halamka2. Edward Marx3. Luis Saldana4. Sue Schade5. David Chou6. Russell P. Branzell7. Dirk Stanley, MD MPH8. C.T. Lin MD9. Shafiq Rab10.Will Weider11.Tim Stettheimer12.Peter Fleischut, MD13.Paul Fu, Jr.14.Richard Corbridge15.Steve Huffman
46. Vikram Kumar MD MBA47. Jan A. Hazelzet48. Phil Fasano49. Jenson Wong50. Matthew Upton
31. Wivoda Rural HIT32. Bill Russell33. Christoph Wild34. Robert Underwood, MD35. Ron Riesenbach36. Stephen Abraham37. Lee Davis38. Mark Lawler39. John Santopietro MD40. Nick Hopkinson41. keith jennings42. Rajiv Pramanik43. Jason Cecil44. Mark Hayes45. Joel L. Vengco
Most Mentioned CIOs by fellow CIOsHalamka, Marx and Saldana were mentioned in the context of being quoted, with news sharing, and questions
29
30
30
31
32
33
36
44
46
57
0 10 20 30 40 50 60
NPR
Wired
Huffington Post
CNN
Healthcare IT News
Harvard Business Review
Washington Post
Forbes
Wall Street Journal
New York Times
Total CIOsTweets Collected between 3/24/14 –3/24/15
TOP LINKED DOMAINS
Most-Linked DomainsCIOs are sharing information from the New York Times and the Wall Street Journal
N=40,902
26
29
30
30
31
33
36
44
46
57
0 10 20 30 40 50 60
The Guardian
NPR
Wired
Huffington Post
CNN
Harvard Business Review
Washington Post
Forbes
Wall Street Journal
New York Times
Total CIOsTweets Collected between 3/24/14 –3/24/15
TOP LINKED NEWS
N=40,902
Most-Linked Business Media SitesTop shared articles cover a variety of topics, mainly healthcare and tech, enterprise and tech, and mobile
13
16
17
17
17
17
18
21
23
32
0 5 10 15 20 25 30 35
HIStalk2
HealthIT.gov
InformationWeek
HIT Consultant
Healthcare Informatics
CIO.com
iHealthBeat
Becker's Hospital Review
FierceHealthIT
Healthcare IT News
Total CIOsTweets Collected between 3/24/14 –3/24/15
TOP LINKED TRADE MEDIA
Most-Linked Trade MediaCIOs share industry specific news from Healthcare IT News and FierceHealthIT
N=40,902
6
7
7
7
8
12
13
20
0 5 10 15 20 25
Brain Pickings
The Incidental Economist
EMR & EHR
EMR & HIPAA
Gates Notes
The Health Care Blog
HIStalk
KevinMD
Total CIOsTweets Collected between 3/24/14 –3/24/15
TOP LINKED BLOGS
Most-Linked BlogsKevinMD was shared the most with top articles discussing with personal health and healthcare tech
N=40,902
1
3
9
13
18
22
29
63
0 10 20 30 40 50 60 70
TwitPic
Kickstarter
Vine
Slideshare
YouTube
Total CIOsTweets Collected between 3/24/14 –3/24/15
TOP LINKED SOCIAL MEDIA SITES
N=40,902
Most-Linked Social Media SitesCIOs are linking to YouTube and Facebook
TOP HANDLES
16. SocialMedia17. Cancer18. EHRs19. HCLDR20. eHealth21. MedEd22. Technology23. EMR24. HIE25. Interoperability26. Mobile27. ONC201528. Informatics29. CHIME1430. Telemedicine
1. EHR2. mHealth3. Innovation4. BigData5. Ebola6. HITsm7. CIO8. Leadership9. PatientEngagement10. HCSM11. DigitalHealth12. ICD-1013. MeaningfulUse14. MentalHealth15. Data
46. Autism47. GartnerSym48. CXOtalk49. Military50. STEM
31. Tech32. CIOs33. HIMSS1534. ACA35. EpicUGM36. PTsafety37. PublicHealth38. NHITweek39. AMIA201440. Cloud41. PrimaryCare42. CMIO43. NHS44. Veterans45. Foamed
Top Relevant Hashtags by CIOsEHR, mHealth, and Innovation are leading the pack
0% 50% 100% 150% 200% 250%
Cloud
BigData
SocialMedia
DigitalHealth
PatientEngagem…
Data
HITsm
Leadership
Innovation
*Periods: Mar 2013 - Mar 2014 and Mar 2014 –Mar 2015
PERCENTAGE GROWTH
Percentage Growth in Top Relevant Hashtags by CIOs – Year to YearMental health and innovation showed the largest increase in mentions over the past two years
17
18
24
45
57
0 10 20 30 40 50 60
Samsung
IBM
Microsoft
Apple
Total CIOsTweets Collected between 3/24/14 –3/24/15
Top Companies by KeywordGoogle and Apple were often mentioned because of their link to healthcare tech and healthcare apps
TOP COMPANIES BY UNIQUE CIO MENTIONS
Tweets Collected between 3/24/14 –3/24/15
MENTIONS AND SENTIMENT OF EHR VENDORS
0
5
10
15
20
25
30
35
Num
ber
of
CIO
s
Positive Neutral Negative
Mentions of EHR VendorsEpic was mentioned frequently because of their conference, Epic UGM, and their partnership with Apple
0
2
4
6
8
10
12
Num
ber
of
Menti
ons
Tweets Collected between 3/24/14 –3/24/15
COMPANIES MENTIONED WITH SECURITY
Top Companies Mentioned with #SecurityMentions for Apple and Anthem picked up following security breaches for both companies
0
2
4
6
8
10
12
14
16
18
Num
ber
of
Menti
ons
Tweets Collected between 3/24/14 –3/24/15
COMPANIES MENTIONED WITH MHEALTH
Top Companies Mentioned with #mHealthApple’s ResearchKit and HealthKit dominated the mHealth conversation
0
1
2
3
4
5
6
7
Num
ber
of
Menti
ons
Tweets Collected between 3/24/14 –3/24/15
COMPANIES MENTIONED WITH BIGDATA
Top Companies Mentioned with #BigDataCompanies were often mentioned for how they were incorporating big data into their businesses
10
11
11
11
11
14
15
15
20
28
0 5 10 15 20 25 30
Damian Borbolla
Louis Krenn MD
David Chou
Shafiq Rab
Robert Whitcomb
Steve Huffman
Edward Marx
Dirk Stanley, MD MPH
Luis Saldana
Sue Schade
CIO FollowsTweets Collected between 3/24/14 –3/24/15
TOP CIOS FOLLOWING CIOS
Appendix - CIOs Following CIOsSue Schade and Luis Saldana follow the most CIOs
11
13
13
14
15
16
19
19
24
37
0 5 10 15 20 25 30 35 40
Tim Stettheimer
Russell P. Branzell
Dirk Stanley, MD MPH
David Chou
Luis Saldana
Edward Marx
Steve Huffman
Will Weider
Sue Schade
John Halamka
CIO FollowersTweets Collected between 3/24/14 –3/24/15
TOP FOLLOWED CIOS
Appendix - CIOs Followed by other CIOsJohn Halamka and Sue Schade are the top followed CIOs by other CIOs
51
59
Tablet
s
Phone
s
SHARE OF VOICE
66%
34%
Phones Tablets
N=788
MENTIONS BY UNIQUE CIOs
Appendix - Mentions of DevicesPhones were more the more popular device with a larger SOV and more unique CIO mentions
N=40,902Tweets Collected between 3/24/14 –3/24/15
Tweets Collected between 3/24/14 –3/24/15
Number of Unique CIOs: 3Total RTs: 6
Appendix - Most RTTop RTs were centered around tech, business management, and cybersecurity
Tweets Collected between 3/24/14 –3/24/15
MOST RETWEETED CONTENT
Number of Unique CIOs: 3Total RTs: 9
Number of Unique CIOs: 3Total RTs: 35
Number of Unique CIOs: 2Total RTs: 60
N=40,902