hitmc super laws · 2018-01-18 · unlearn what i learned • big business strategies simply...

53
Super Laws of Entrepreneurial Marketing Co-Founder & Chief Data Scientist Healthcare IT Marketing and PR Conference

Upload: others

Post on 28-May-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Super Laws of Entrepreneurial Marketing

Co-Founder & Chief Data Scientist

Healthcare IT Marketing and PR Conference

Page 2: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

My Entrepreneurial Experiences

CRUSH. SMELL. GO

1999

2000

2001

2005

20132015

2016

Page 3: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Unlearn What I Learned

• Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs.

• Big business has millions to spend on R&D and sophisticated messaging and promotional campaigns to buy market share.

• Entrepreneurs can’t afford to buy success, they must do it the old fashion way--they earn it through creative low-cost tactics.

Page 4: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

The Best Practice Checklist

Sharpening the Angle Unique Product Claim Large Addressable Need Dominate the Situation Reason to Believe Quantifiable Support

Leveraging Leverage

Ride HorsesProspect for Beta-GoldminesLand an AnchorSeek Out BenefactorsBuild an Advisory Board

Think Big and Act Bid

Puff it Up Grow with Borrowed InterestMaster Social Media & PublicityGet Your Swagger OnReach Out with CrowdfundingDominate Trade Shows

Launching Tactics

Marketing EventsHave a Love FestCompelling DemonstrationsBuild a Sticky BrandCharge a Value PriceClose the Deal

Page 5: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

How smart entrepreneurs quickly go from unique ideas to profitability.

Good Idea

CompetitiveAngle

Profitability

Best Practices Framework

Page 6: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Startup Marketing Essentials Pumping up Competitive Positioning by leveraging Competitive Angles

Digital Copy Found at myeducator.com

Page 7: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Entrepreneurs are tactical (bottom up) not strategic (top down)

Focus on Incremental Innovations

Embrace Creativity Loves Constraints: Think Like David

Page 8: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

The Firm Strategy Process

Customers Company Competitors

Target MarketSelection

PositioningMarketSegmentation

Product Place Promotion

Price

CustomerRetention

CustomerAcquisition

Profits

The Marketing Mix

Context

Source: HBS

TopDown

Question: What do we want to do?

Page 9: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Angle

Mobilize Firm’s Resources

Bottomup

Product Place Events

Price

The Marketing Mix

Current Vision

Question: What can we do?

Page 10: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Be Tactical

Page 11: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Art Fry & Spencer Silver

Page 12: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Play-Doh

Created in 1956 as a cleaning substance for wallpaper. Joseph and Noah McVicker struck inspiration when a teacher casually mentioned her dissatisfaction with

tough--to-shape clay

Page 13: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Focus on Incremental Innovations

“Entrepreneurs seldom invent and market unique products; rather, they build their ventures around incremental innovations and modifications.”HBR 1998 The Road well Traveled

“We call this R & D”

Rip Off and Design

Page 14: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Entrepreneurs are David

Think and Act like David

“Am I a dog that you should come to me with sticks?”

Single Combat

Creative Underdog PowerDoes not use Goliath TacticsPlays to StrengthDoes more with less

Philistines Israelites

Goliath

Page 15: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Creativity Loves Constraints!

Plumber

Truck

Page 16: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Creativity Loves Constraints!

Page 17: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Develop a Low-cost Marketing Strategy for Launching Organic Healthy Yogurt

Gary Hirshberg

Page 18: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

David Tactics Goliath Tactics

Page 19: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Can You Create an Event to Promote Stonyfield Farms?

Page 20: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

A Few Lessons About Being Creative!

Creativity is best when we narrow our focusCreativity loves constraints Work with old things and make them new

Page 21: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Developing Competitive Angles That Make Our Competitors Irrelevant

Me-too Products Allowed

Page 22: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Conventional Wisdom

#1. Beware of crowded markets, to be successful, find a specific ________ market!

Page 23: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Conventional Wisdom

#2. All successful products solve a specific _______ in the market!

Page 24: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Coolest Cooler

Page 25: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Tubing: Reduce Pain or Increase the Pleasure or Fun?

Page 26: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Now That’s Fun

Page 27: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

A Competitive Mental Angle is…“An element of differentness that serves a need and…

Sparks a positive personal connection”

“A product or service that lifts people over a personal hurdle that helps them eliminate pain or experience joy that existing products fail to do.”

Page 28: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Find a Hurdle

• Solve a Pain Point or Problem

• Build in Maximum Fun

Page 29: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Elements of Differentness“Make the Tactic Remarkable”

• Double Down: Faster/Better/Cheaper

• Do the Opposite: If everybody is ____ go _____

• Feature An Oddity. If you can’t fix it, feature it.

Stretch to the Extreme!

Page 30: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Throw the Baby of the Bridge

Page 31: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has
Page 32: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Stretch Running to the Extreme

Highlight Fun point, not pain point

Page 33: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Dirty Dash

Page 34: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has
Page 35: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Stretch to Extreme for Fun

Modern Toilet

Page 36: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Raising Confidence with Rx Drugs

“This is a goofy idea.” Dr. Jerry Avorn Harvard Brigham and Women’s Hospital

Reach your blood pressure goal - guaranteed or you money back!

Has marketing finally gone too far?

Novartis is the world’s fifth largest drug maker and Diovan is its biggest seller. It is the best-selling blood pressure pill with annual sales topping $4 billion.

Page 37: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Personal Connection

• Humor

• Heart-Personal Relevance

• Support a Cause

• Babies, Kids, Pets

Page 38: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Competitive Angle Priorities

Uniqueness

Large Addressable Need

Dominate Situation

Reason to Believe

Quantifiable Support

Higher Priority

Lower Priority

Page 39: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

The Focus is on the Situation, not the Customer

Page 40: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Mini Case: Aprons

Cook with style--retro aprons

Page 41: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Flirty Aprons

Page 42: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Testimonials

Page 43: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Testimonials

Page 44: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Create a Marketing Event

Marketing Events can be activities, exhibitions, hoopla, happenings, gatherings, tournaments, competitions, matches, races, games, etc

Having a focus on throwing Marketing Events reminds us that we are selling a consumption experience and not just a product

Page 45: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Why Marketing Events?

Low cost

Get consumers engaged in your product

Viral--use existing social networks to get momentum

Can create a brand overnight

Page 46: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

P&G Says... 1 + 1 =10

Combining a newsworthy marketing event with advertising support pays big dividends!

Positive media coverage [earned media] is 600% more effective than paid for advertisements [paid media]

Page 47: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

What are the Profitable Shows on TV?

Page 48: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Create a cheap extreme marketing event to highlight your new lip balm on YouTube

Page 49: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

A World Marketing Event

Create an event for a new lip balm.

Page 50: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

BGH A/C Marketing Event

Page 51: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Duck Brand Duct Tape

Get Experiential

Page 52: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Make a Compelling Demonstration

Page 53: HITMC Super Laws · 2018-01-18 · Unlearn What I Learned • Big business strategies simply don’t work for shoestring-funded, tactic-focused entrepreneurs. • Big business has

Compelling Demonstration!