hipath xpressions v50 unified...
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HiPath Xpressions V5.0Unified MessagingSrdjan Milosavljevic ETF Beograd, Januar 2007
Page 2 Enterprise Communications / Global / Portfolio Marketing
Today’s Enterprise Communication Environment
Sources: CIO Insight, Wall Street Journal, 2005Source: Sage Research, Unified Communications Applications: Uses and Benefits, January, 2006
� 67% of communication attempts result in leaving multiple messages in different places.
� 65% of decision-making is delayed because colleagues fail to respond in time.
� 93% of organizations have missed a deadline or delayed a project due to impeded access to key decision-makers.
Page 3 Enterprise Communications / Global / Portfolio Marketing
Why do I Need Unified Messaging?
Increasing media options, employee mobility, and communication volume generate Overload and Friction which result in:
� Waste of costly employee time
� Delayed decision-making
� Stalled business processes
� Employee burnout
Page 4 Enterprise Communications / Global / Portfolio Marketing
From a single multi-media mailbox, users retrieve and manage voice, fax, email and SMS messages
HiPath Xpressions Unified Messaging
� Saves costly employee time
� Speeds-up decision making
� Secures technology investments
Access message inbox via any telephone,
standard email client or internet browser
Page 5 Enterprise Communications / Global / Portfolio Marketing
New with HiPath Xpressions V5.0
� SIP integration with HiPath 8000
� IP-connectivity with HiPath3000/4000/5000
� HiPath OptiClient extension integration
� Telephone user interface (TUI) enhancements
� User-configurable TUI
� Daily greeting timer
� URL message notification
Page 6 Enterprise Communications / Global / Portfolio Marketing
Business process integration
Preference-based Presence-based
Collaboration & conferencing
Advanced communications portal / dashboard
Open / SIP
One-number service
Speech recognition
Basic communications portal
Unified messaging /mixed media
Voice messaging
OpenScape
HiPathXpressionsV
oice
/ IT
dom
ain
inte
grat
ion
Siemens Open Unified Communications Offerings
Page 7 Enterprise Communications / Global / Portfolio Marketing
An OPEN Unified Messaging Solution is . . .
� IP-enabled and based upon open standards
� Integrates with a wide variety of communications platforms (PBXs)
� Integrates with a variety of email systems
OPEN rational evolution protects past, current and future technology investments.
Page 8 Enterprise Communications / Global / Portfolio Marketing
Cisco ROLM 9751
Avaya
Nortel
NEC
Mitel
HiPathXpressions
HiPath 5000
Hicom 300 H
HiPath 4000
HiPath 3000
Centrex
Realitis
HiPath 8000
Open Standards Enable Integration with a Wide Variety of Communications Platforms
HiPath DX
Page 9 Enterprise Communications / Global / Portfolio Marketing
Standards-Based Connectivity Options Protect Investments
� TDM or IP-connectivity with HiPath 3000/4000/5000
� SIP-connectivity with HiPath 8000
HiPathXpressions
HiPath 5000
HiPath 4000
HiPath 3000
HiPath 8000 Benefit:
� Your HiPath Xpressionsinvestment is protected when its time to migrate to IP and when it’s time to change or upgrade your communications system.
Page 10 Enterprise Communications / Global / Portfolio Marketing
Lotus Domino / NotesMicrosoft Exchange / Outlook
Novell GroupWise Qualcomm Eudora
HiPath Xpressions supports simultaneous email integrations on a
single system.
Open Standards Protect Investments by Enabling Integration With All Standard Email Clients
Page 11 Enterprise Communications / Global / Portfolio Marketing
Single View of all Messages Saves Employee Time
Mobile DeviceOffice PC Office Phone Internet Browser
View all messages in a
single inbox
Voice Mail Fax Mail Email SMS
Access message inbox from anywhere
Page 12 Enterprise Communications / Global / Portfolio Marketing
HiPath Xpressions Voice Mail Expedites Business Communications
� Access and manage voice mail from any phone, standard email client or internet browser
� Forward incoming calls to a any phone
� Customize greetings based on caller type
� Easily record daily greeting
� Optimize your telephone menu (TUI)
Page 13 Enterprise Communications / Global / Portfolio Marketing
HiPath Xpressions Fax Mail Expedites Business Communications
� Access and manage fax mail messages from any phone, standard email client or internet browser
� Receive, edit and archive faxes
� Send or forward faxes to any printer or fax machine
� Send faxes directly from MS Word or PowerPoint
� Attach faxes to email messages
� Offer fax-on-demand to callers
Page 14 Enterprise Communications / Global / Portfolio Marketing
HiPath Xpression Email Expedites Business Communications
� Access and manage email from any phone, standard email client or internet browser
� Attach voice messages and faxes to email messages
� Use Xpressions as an email system for your small business
Page 15 Enterprise Communications / Global / Portfolio Marketing
HiPath Xpressions Short Message Service (SMS) Expedites Mobile Business Communications
� Send short messages to mobile phones using a standard email client
� Receive SMS from mobile phones in your unified inbox
� Be notified of new messages via SMS
Page 16 Enterprise Communications / Global / Portfolio Marketing
� myXpressions folder filters high-priority messages for easy access
� User defines which messages are high-priority
� Avoid wasting time listening to unimportant messages while mobile
� Makes unified messaging practical and efficient for mobile employees
� Enables faster response times to customers and colleagues
Access High-Priority Messages First for Increased Efficiency
What a relief!! Only five messages from
my boss.
Page 17 Enterprise Communications / Global / Portfolio Marketing
Blend Media for Messaging Efficiency
Send a combined voice and email message
Answer a voice message with email
Forward an email with a voice annotation
Attach a fax to an email
Convert email to fax
Route fax via phone
Convert email to voice
Page 18 Enterprise Communications / Global / Portfolio Marketing
Access Messages with Speech to Keep Informed While Mobile
“Please read my urgent email messages”
� Have email messages and calendar entries read over the phone
� Use voice commands to record and send voice messages
Page 19 Enterprise Communications / Global / Portfolio Marketing
Access Messages with an Internet Browser While Out of the Office
The Web Assistant provides users access to message inbox from any
internet browser
Page 20 Enterprise Communications / Global / Portfolio Marketing
What Positive Business Impact Can I Expect?
Source: Sage Research, Unified Communications Applications: Uses and Benefits, January, 2006
Saving employee time saves money AND accelerates
business
� A typical employee saves 43 min. per day by managing all messages via a single inbox.
� A frequently mobile employee saves 55 min. per day by managing all messages via a single inbox.
� 10% of mobile unified messaging users save more than 2 hours per day.
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Why is Siemens the Best Choice?
Page 22 Enterprise Communications / Global / Portfolio Marketing
Completeness of Vision
Abi
lity
to
Exe
cute
Magic Quadrant for Unified Communications, 2006
VisionariesNiche Players
Challengers Leaders
TeleWare
AVST
NEC
Mitel Networks
Avaya
CiscoNortel
Alcatel
Siemens
Oracle Interactive Intelligence
IBM
Microsoft
Source: Gartner (January 2006)
Gartner Rates Siemens as the Leader 2006 Unified Communications Segment
Gartner Research’s 2006 Landmark Study of Unified Communications Segment
� Shows Siemens clearly the leader among the leaders
� Endorses the architecture and the strategy
� Demonstrates that all companies who pursue this strategy and architecture really are the new leaders in communications
Ericsson
NOTE: This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Siemens Communications. Authors: Bern Elliot, Steve Blood, Drew Kraus
Page 23 Enterprise Communications / Global / Portfolio Marketing
More than 5000 Customers Around the Globe Use HiPath Xpressions
Page 24 Enterprise Communications / Global / Portfolio Marketing
OPEN
� Non-Siemens PBX support
� IP-connectivity to HiPath PBXs
� Multiple email systems simultaneously supported
COMPLETE
� Incorporates the full range of media
� Access high-priority messages first with myXpressions filtering folder
� Voice commands and trusted-number access improve messaging experience while mobile
FLEXIBLE
� Access messages via any internet browser
� Single or dual message store, user-by-user
� Internal fax or integration to 3rd-party fax server
HiPath Xpressions Strengths
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HiPath Xpressions V5.0Unified MessagingPITANJA ?
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