hipair_deliverable_survey report final v2

7/26/2019 HiPAir_deliverable_Survey Report Final v2

http://slidepdf.com/reader/full/hipairdeliverablesurvey-report-final-v2 1/26

Project number2015-1-PL01-KA202-016745

www.HiPAir.eu

Consortium:

DOCUMENT SUMMARY INFORMATION

SURVEY REPORT

SURVEY ON HIGH PERFORMANCE WORK PRACTICES INAVIATION SMES

DA!: "1#0"#2016

A$H%&: '$A(A& H$)A* CAP+AL

Disclaimer: ,e !uroen Commission suort /or t,e rouction o/ t,is ubiction

oes not constitute n enorsement o/ t,e contents w,ic, reects t,e 3iews on o/ t,eut,ors n t,e Commission cnnot be ,e resonsibe /or n use w,ic, m be me

o/ t,e in/ormtion contine t,erein

http://www.hipair.eu/




(ur3e &eort

Au!"rs a#$ c"#ri%u"rs

+nitis Aut,or %rnistion&oe

A( An (erejo 'usr Humn Cit &eserc,erP& Pero &i3er 'usr Humn Cit &eserc,er)D )ri Dinis 'usr Humn Cit &eserc,erC) Cros )io 'usr Humn Cit &eserc,er

Re&isi"# !is"r'

&e3. ,o Dte Comment

(uali' C"#r"l

,oDte

C,ec8e n &e3iewe b +%Leer

Aro3e b Coorintor

TA)*E OF CONT ENTSAbbre3itions use in t,is reort..................................................................................4

C,ter 2......................................................................................................................... 5

2



(ur3e &eort

1.1 !9ecuti3e (ummr............................................................................................5

1.2 (ur3e Anses..................................................................................................7

1.2.1 Proceure n (me..................................................................................7

1.2.2 )esures.......................................................................................................

1.2." %t,er )esures.............................................................................................

1.2.4 &esuts..........................................................................................................;

1." +nter3iew Ansis.............................................................................................16

1.".1 +nter3iew Proceure n (me................................................................16

1.".2 'uitti3e Ansis....................................................................................16

1.4 Discussion.........................................................................................................1;

1.5 &e/erences........................................................................................................20

1.7 Anne9es.............................................................................................................21

Abbre3itions use in t,is reort

EC !uroen Commission

HiPAir Hi, Per/ormnce or8 Prctices /or Cometiti3e ()!s in A3ition (ector

"



(ur3e &eort

HPWO Hi, Per/ormnce or8 %rnistion

HPWP Hi, Per/ormnce or8 Prctice

HPWS Hi, Per/ormnce or8 (stem

HR Humn &esources

HRM Humn &esources )nement

P* Pon

PT Portu

SME (m or )eium %rnistion

SP (in

TK ur8e

VET <oction n !uction rinin

4



(ur3e &eort

C!a+er ,1.1 !9ecuti3e (ummr

,e HiPAir roject is strteic rtners,i co-/une b t,e !&A()$(= rormme o/ t,e !C -!uroen Commission w,ic, strte in (etember 2015 born /rom t,e

interntion cobortion between entities /rom Pon Portu (in n ur8e.

,is roject min ims to e3eo s8is n wor8 rctices in rticur /or (m n

)eium !nterrises >()!s? o/ t,e 3ition sector. it, t,is o in si,t it intene to:

o +ncrese t,e e@cienc o/ <oction n !uction rinin ><!? resse t

t,e 3ition sectoro &euce s8is mismtc,es in 3ition sector eseci t,ose connecte to t,e

cometences o/ mners o/ ()!s w,ic, wi e to more e@cient

mnement o/ t,e wor8/orceo De3eo trns3ers s8is o/ <! erners o/ t,e erosce sector usin

inno3ti3e met,os t,t im ,i, enement o/ t,e erners n t,eir

cti3e rticition in t,e ernin rocess n e3eoment o/ t,e trinin.

Aressin t,e o rete wit, t,e mnersB s8is HiPAir wi /ocus on t,e otion

o/ Hi, Per/ormnce or8 Prctices >HPP? in orer to sre isseminte n

romote t,e use o/ e9emr wor8 rctices mon !uroen ()!s unerinin t,e

imortnce o/ t,e usin inno3ti3e mnement rctices to otimise t,e otenti o/

t,ese ornistions in t,e 3ition sector.

,is roject resses t,e nee /or better H& mnement s8is in 3ition ()!s

co3erin t,e test e3eoments in HPP n best rctices wit,in t,e sector.

!mowerin ,umn resources mnement s8is wit,in ()!s wi e to benets /or

bot, emoers n emoees. )oreo3er t,e eects o/ t,e roject s,ou ositi3e

inuence eecti3eness o/ !uroen in3estments on <!.

HiPAir wi m nse n imro3e new s8is on eers,i n wor8 orniEtion

ssocite wit, t,e better use o/ ,umn otenti. +n t,is mtter HiPAir s, e3eo

n sre best rctices n trinin curricu bout HPP imementtion in

3ition ()!s. ,ese trinin curricu s,ou brin s,rer roc, to

mnement strteies eFute /or more eecti3e utiiEtion o/ seciiEe wor8/orcein 3ition.

HiPAir imementtion wi be ri3en b " mjor %ututs nme:

o &eort on HPP in 3ition sector:

? Des8 &eserc, &eortb? (ur3e bout HPP in 3ition ()!s.

o rinin )teris bout HPP in 3ition ()!s

o HPP imementtion &om.

,e resent (ur3e &eort resents t n in/ormtion concernin t,e use n

8nowee rerin HPP in consortium countriesB comnies.

5



(ur3e &eort

+n t,is mtter t ws coecte 3i on-ine sur3e n inter3iews mon

st8e,oers ientie b HiPAir rtners in t,e !ectronic Dtbse >Dei3erbe 2?.

,is t ro3ies n e9ceent bse o/ comrison to e3ute t,e e3eoment n

use o/ +nno3ti3e ,umn resources rctices in t,e consortiumBs countries n t,e

reserc, e3eoe interntion bout t,is subject.

,e t coection ims to unerstn t,e ()!s ctu 8nowee n nees in HPP

mtters. ,is in/ormtion is cruci to e3eo trinin curricu n mteris

resse to eronutics ()!s mners concernin HPP.

6



(ur3e &eort

1.2 (ur3e Anses

-.,.- Pr"ce$ure a#$ Sam+leDt use in t,is reort ws coecte t,rou, n on-ine (ur3e. ()!s ientie in

HiPAir !ectronic (t8e,oers Dtbse were roc,e ini3iu most b sectorHiPAirBs custer reresentti3e rtners n in3ite to rticite in t,e roject

/uin t,e in/ormtion reFuire on sur3e. Preser3in t,e ()! criteri t ws on

consiere /or comnies wit, ess t,n 250 emoees n ess t,n G50 miion in

nnci turno3er ccorin wit, !C uieines.

,e sme /or t,is stu consists in 52 ()!s mon t,e 4 countries >PL P (P K? in

HiPAirBs consortium. ,e ierence obser3e in t,e number o/ rticints in ec,

countr is ue to comnies cobortion constrins to ro3ie t,e reFueste

in/ormtion. A t,e comnies re rete wit, A3ition (ector t,ou, in ierent

cti3ities nme rouction n comonents rouction enineerin e3eoment

mintennce mnu/cture so/twre e3eoment consutin reserc, mosrototin mteris n comosites mon ot,ers. ,e rticition reFuest ws

resse to owners mners n H& ro/essions in orer to obtin more recise

in/ormtion concernin t,e H& rctices use in t,e comn.

As escribe in !rror: &e/erence source not /oun t,e mjorit o/ resonses re /romPois, comnies >"5? w,ie t,e reminin consortiumBs countries ,3e 10 n 11

rticints >1;2 n 212 resecti3e?. Consierin comniesB imension

bout 404 o/ t,e rticints re meium siEe enterrises "5 sm siEe

comnies n 212 micro siEe comnies consierin st ,ecount n turno3er.

Accorin to !C enition comnies wit, ess t,n 10 emoees n nnu nnci

turno3er beow G2 miion re cssie s )icro enterrises wit, ess t,n 50

emoees n nnu nnci turno3er beow G10 miion cssie s (m

enterrises t st )eium enterrises resent ess t,n 250 emoees n nnu

nnci turno3er beow G50 miion.

7

TA)*E - / SAMP*E DESCRIPTION

Fre0ue#c' Perce#

C"u#r'

Pon 20 "5

Portu 10 1;2(in 11 212

ur8e 11 212

C"m+a#'1s Dime#si"#

)icro 11 212

(m 20 "5

)eium 21 404



(ur3e &eort

-.,., Measures ,e sur3e use ws tiore /or t,e resent stu urose. Keein in min t,e

ntur constrints o/ coectin t mon ornistions t,e sur3e ws simie

n s,ortene in comrison wit, ot,er wor8s mentione in t,e Des8 &eserc, &eort

w,ic, resse on HPP ists.

1.2.2.1E#er+rises c!aracerisai"#

,e rticintsB ornistions re c,rcteriEe t,rou, t,e inictors: Iusiness

Acti3it *umber o/ emoees Annu Jinnci urno3er n Countr.

1.2.2.2Hi2! Per3"rma#ce W"r4 Pracices Uilisai"#

+n orer to unerstn t,e HPP utiistion n consierin t,e ris8s ientie inre3ious reserc, mentione in t,e HiPAir es8 reserc, reort rerin t,e

mutiicit o/ terms use re/errin to t,is 8in o/ rctices constrinin t,e eecti3e

HPP ientiction t,e items use reect rctices more consensu ientie s

HPP in ierent rctices bunes.

,e re3ence o/ rctices utiistion were e9mine t,rou, 3rious Fuestions

mesure in 5 oints sces /rom 1 *e3er to 5 Aws. !9mes o/ rctices were

roue in 5 ierent res nme: &ecruitment n +ntertion Prctices

+n3o3ement Prctices rinin Prctices &ewrin Pns n or8 Conitions n

or8 %rnistion. ,e reibiit o/ t,is sces 3r mon ccetbe >M0727? n

e9ceent >M0;5? s s,owe in !rror: &e/erence source not /oun.

-.,.5 O!er Measures+n ition t,e rticints so , t,e oortunit to ienti/ ot,er rctices in

e3er rou w,ic, t,e consiere ree3nt /or t,e mtter. Jor /urt,er nses t,e

rticints were so s8e bout: HPP imementtion or rein/orce riorities in t,eir

comnies )in resons t,t ,iner t,e imementtion o/ t,is rctices Knowntrinin courses n mteris concernin t,e mtter n n i/ trinin rerin

TA)*E , / RE*IA)I*ITY ANA*YSIS

ScaleCr"#%ac!1s

Al+!aN.6 "3 iems

&ecruitment N +ntertion

Prctices0727 "

+n3o3ement Prctices 0;2 7

rinin Prctices 0;50 5

&ewrin Pns n or8

Conitions0727 5

or8 %rnistion 027 4



(ur3e &eort

HPP wou be interestin in t,eir comnies /or w,ic, job ositions n ree3nt

issues.

-.,.7 Resuls

1.2.4.1K#"8le$2e re2ar$i#2 HPWP

As ointe in t,e iterture resse in t,e es8 reserc, reort t,e mjorit o/

rticints in t,e sur3e inBt reconiEe HPP concet. %n 6 resonents >1154?

, some 8nowee bout HPP issues >Jiure 1?.

Jiure 1 Knowee concernin t,e Concet o/ Hi, Per/ormnce or8 Prctices

,en s8e bout t,e concet o/ HPP on /our rticints ientie some ies.

ere mentione rctices rete wit,: !moees in3o3ement suc, s in3o3ement

n emowerment o/ emoees n ro9imit to to mnement Humn resource

rctices nme seciise recruitment n s8is e3eoment intertion n

/oow-u o/ new emoees creer ns n nnu nnin objecti3es s8is

ris tec,nic n be,3iour trinin n t st &ewr n commitment

rctices nme retribution rete wit, t,e comnOs resuts.

1.2.4.2Pracices Uilisai"# %' C"u#r'

Desite t,e ow 8nowee rerin t,e concet o/ HPP t,e recurrent utiistion o/

H& rctices w,ic, cou be ientie s ,i, er/ormnce is sinicnt ,i,. AIL!

" inictes t,e ercente istribution o/ HPP utiistion consierin t,e rctices

rticints mentione s use o/tenQ most wsQ n wsQ.

As iustrte in t,is tbe &ecruitment N +ntertion Prctices re t,e most use

mon t,e rticint comnies 3rin /rom ;06 o/ re/erre utiistion in

(nis,Bs rticint enterrises to 72 mon t,e ur8is, rticints. Prctices/or st intertion suc, s recruitment inter3iews n tests intertion rorms /or

;



(ur3e &eort

new emoees n interns,is n trineesB rorms re in /ct use in t,e mjorit

o/ t,e sme. ,e recruitment inter3iews n tests re rticur our wit,

5 o/ t,e sme re/errin to use it o/tenQ most wsQ or wsQ.

TA)*E 5 / PRACTICES UTI*ISATION )Y COUNTRY C"u#r'9

Pracices use

"3e#; alm"s al8a's

< al8a's=

Recruime#

<

I#e2rai"#

Pracices

I#&"l&eme#

Pracices

Trai#i#

2

Pracic

es

C"m+e#sai"

# Pracices

W"r4

Or2a#isai"#

Pracices

Pon >PL? ;0.0 45.0 40.0 45.0 15.0

Portu >P? 0.0 70.0 0.0 0.0 40.0

(in >(P? ;0.; 45.5 1.; 6".7 45.5

ur8e >K? 72. 54.6 1.; 54.6 54.6

Aso ot,er rctices re/erre b t,e rticints rerin new st recruitment n

intertion re: Protocos wit, euction institutions ec,nic ssessments

!moer Irnin !3ents utorin )entorin Coc,in rorms n t st

(c,ors,is /or stuents.

Concernin t,e utiistion o/ +n3o3ement Prctices t,e resuts re ess e9ressi3e.

Prctices suc, s wor8 3erstiit /orm er/ormnce /eebc8 intern

communiction emoeesB suestions rormmes erioic sur3es comnBs

strte N resuts communiction n intern creers e3eoment ns s,ow

ower rte o/ use mon t,e sur3e smes in w,ic, t,e ,i,er 3ue is 70 o/ t,e

Portuuese rticints. %t,er consortiumBs countries rne mon 45 >PL? n

546 >K?. ,e rctice ess use in t,is rcticesB bune is t,e intertion o/ intern

creers e3eoment ns in w,ic, 67" o/ rticints >reress t,e countr?

mention t,e ne3erQ or on sometimesQ use it mon t,eir wor8ers. %t,er rctices

mentione re: cti3ities n t,erins outsie t,e ornistion sonsorin /or non-

wor8 rete cti3ities suc, s sorts cometitions etc.

rinin Prctices re so common use mon t,e rticint comnies wit, ,i,

utiistion rtes between 0 n 1; e9cet /or Pois, rticints w,ose

utiistion rte oes not e9cee 40. rinin rctices bune incue trinin nsemoeesB oinion bout trinin nees comnBs suort to tten e9tern

trinin#euction trinin nees ssessment n trinin imct ssessments. +n

ition to t,e re/erre rctices one rticint so incue intern reserc, n

tec,noo e3eoment rormmes.

&erin Comenstion Prctices t,e resuts re consierb ,i,er in Portuuese

()!s wit, 0 o/ t,e rticint comnies mentionin recurrent use o/ t,is bune

o/ rctices /oowe b (nis, rticints re/errin 6"7 ur8is, wit, 546 n

Pois, 45. +n t,is cteor t,e rctices rete wit, comenstion oicies more

/reFuent use re bonuses rete wit, ini3iu er/ormnce ttribution o/ non-

10



(ur3e &eort

benets e9ibe wor8in conitions n bonuses in8 to comn resuts. Jmi-

/rien oicies re i,t ess imemente.

At st or8 %rnistion Prctices seem to ,3e t,e owest imementtion scores

mon t,e teste rous o/ rctices. +t rnes between 15 >PL? n 546 in ur8e.

(e/-mne tems re t,e most use rctice n t,e imementtion o/ Lenrormmes is t,e owest one.

1 Pracices Uilisai"# %' Ac0uai#a#ce 8i! HPWP C"#ce+

Consierin t,e ow rte o/ cFuintnce wit, HPP concet itBs ossibe to ienti/

some bunes o/ rctices wit, ,i,er rtes o/ utiistion w,en t,e concet o/ HPP is

8nown nme +n3o3ement n or8 %rnistion Prctices s emonstrte in

tbe AIL! 4. +n t,is two rous t,e score o/ ,i,er utiistion >o/ten most ws

n ws? ner oube w,en t,e rticints ,3e some 8nowee concernin

HPP.

TA)*E 7 / PRACTICES UTI*ISATION )Y HPWP

KNOW*EDGEK#"8le$2e "3 HPWP 9

Pracices uilisai"#

"3e#; alm"s al8a's

< al8a's=

Recruime#

<

I#e2rai"#

Pracices

I#&"l&eme#

Pracices

Trai#i#

2

Pracic

es

C"m+e#sai"

# Pracices

W"r4

Or2a#isai"#

Pracices

*o 4. 47. 65.2 56.5 "0.4

Res "." ".4 66.7 66.7 66.7

1.2.4."Pracices Uilisai"# > Or2a#isai"# Dime#si"#

Ansin 3rition o/ rctices use ccorin to enterrise imension t,e coecte

t s,ow &ecruitment n +ntertion Prctices ,3e simir ,i, rtes o/ utiistion

reress comniesB imension wit, 3rition /rom 0; n ;0. %n t,e ot,er

,n +n3o3ement Prctices is n ctu ierent 3rition since sm

comnies >S50 emoees S G10 miion turno3er? ,3e t,e owest utiistion score o/

"5 /oowe b meium siEe comnies >S250 emoees S G50 miion turno3er?

wit, 571 n micro siEe enterrises s,ow t,e ,i,er utiistion wit, 72 o/ t,e

comnies re/errin to use in3o3ement rctices o/ten most ws n ws in

t,eir business cti3it s iste in AIL! 5.

TA)*E ? / PRACTICES UTI*ISATION )Y ENTERPRISE

DIMENSIONPracices uilisai"#

"3e#; alm"s al8a's <

Recruime# <

I#e2rai"#

I#&"l&eme#

Pracices

Trai#i#2

Pracices

C"m+e#sai"

# Pracices

W"r4

Or2a#isai"#

11



(ur3e &eort

al8a's=9 Or2a#isai"#

Dime#si"#Pracices Pracices

)icro 1.; 72. 6".7 72.7 45.5

(m ;0.0 "5.0 40.0 50.0 15.0

)eium 0.; 57.1 ;0.5 57.1 47.6

rinin Prctices cteor so s,ows some 3rition ccorin to comnies siEe

nme ;05 o/ meium siEe enterrises resent ,i, utiistion o/ trinin

rctices w,ie on 40 o/ sm comnies s,ow t,is recurrent utiistion o/ trinin

rctices.

Concernin Comenstion Prctices micro enterrises re t,e ones w,ic, s,ow t,e

,i,est scores 72.7 /oow b )eium comnies 571 n sm siEe enterrises

resent t,e owest score o/ 50.

or8 %rnistion Prctices s,ow s re mentione t,e owest utiistion score

mon t,e bunes o/ rctices nse rticur in sm siEe enterrises w,ic,

on 15 re on rctices o/ t,is rou. )icro n meium enterrises s,ow ,i,er

utiistion scores 3rin between 455 n 476 resecti3e.

,e comete resuts rerin HPP utiistion re snt,esiEe in AIL! 10

1.2.4.4Pracices Im+leme#ai"# Pri"riies

,e stu rticints mni/este ,i, interest in HPP imementtion. As stte in

tbe AIL! 6 /or t,e iste rctices t,e rticints consiere its imementtion

s Hi, +mortnt or $rentQ in more t,n 50 o/ t,e cses. *e3ert,eess t,e

rctices t,t s,ow t,e ,i,er scores in t,e imementtion urenc re rinin

Prctices >65? Continuous +mro3ement Prormme >46? n +ntern

Communiction >7;?.

TA)*E @ > IMP*EMENTATION PRIORITIESPracices9

Im+leme#ai"# Pri"ri'

*ot ree3nt or

Low imortnce

)eium

+mortnce

Hi, +mortnce

or $rent

+ntern Communiction 570 1540 7;0

%rnistion Cimte

(ur3e770 "270 5;70

Continuous +mro3ement

Prormme000 1540 460

&ecruitment n (eection ;60 17"0 7"10

rinin 1;0 1150 650

Per/ormnce Aris "0 2"10 7"10

Creer Pns 770 26;0 6540

12



(ur3e &eort

Tor8->re?esinB to imro3e

er/ormnce1150 "460 5";0

1.2.4.5C"rrelai"#s A#al'ses

+n orer to better unerstn t,e retion between t,e 3ritions mon t,e ierent3ribes in stu Person corretion test ws er/orme s resente in AIL! 7

s we s t,e men >U? n stnr e3ition >(D? /or e3er sce use.

%n t,is mtter itBs ossibe to obser3e some sinicnt corretions mon t,e HPP

bunes. ,e use o/ &ecruitment Prctices s,ow we8 to moerte ositi3e

ssocition >0"21 0514? wit, +n3o3ement rinin n Comenstion Prctices s

we s we8 neti3e ssocition wit, 3ribe Countr.

+n3o3ement Prctices utiiEtion seems to ,3e stron ositi3e ssocition >0646

06;1? wit, suc, rctices s rinin Comenstion n or8 %rnistion.

(imir t,e use o/ rinin Prctices s,ows sinicnt ositi3e stron corretion

>0607 0616? wit, Comenstion n or8 %rnistion Prctices. )ore t,is 3ribe

so resents we8 ssocition >0"6; 0"0? wit, t,e Countr n %rnistion

(iEe.

Comenstion Prctices use is stron correte >065"? wit, or8 %rnistion

Prctices.

,is corretions nsis suests some o/ t,ese rctices bunes re use in

combintion wit, ot,ers.

TA)*E / CORRE*ATIONSU (D 1. 2. ". 4. 5. 6. 7. .

1. Countr 1

2. %rnistion (iEe b "12V 1

". HPP 8nowee c -026 -0;1 1

4. &ecruitment Prctices "67 1120 -""7V 1" 041 1

5. !moee +n3o3ement

Prctices 27; 122" -00 062 24; 514VV 1

6. rinin Prctices 2;5 12; "6;VV "0VV 045 "21V 646VV 1

7. Comenstion Prctices 26" 0;6 115 0"4 060 412VV 6;1VV 607VV 1

. or8 %rnistion Prctices 21" 1077 "VV 17" "00V 204 647VV 616VV 65"VV 1

;. +mementtion Priorities e ";0 0627 -1;1 2"6 -171 207 -005 -04" -06" -2;7V

V. Corretion is sinicnt t t,e 0.05 e3e >2-tie?.VV. Corretion is sinicnt t t,e 0.01 e3e >2-tie?. 1. PL 2. P ". (P 4. K b 1. )icro !nterrise 2. (m !nterrise ". )eium !nterrisec 1. *o 2. Res 1. *e3er 2. (ometimes ". %/ten 4. Amost Aws 5. Awse 1. *ot &ee3nt 2. Low +mortnce ". )eium +mortnce 4. Hi, +mortnce 5. $rent

1"



(ur3e &eort

1.2.4.6Reas"#s !a !i#$er HPWP im+leme#ai"# i# SMEs

,en s8e bout t,e resons w,ic, m estbis, i@cuties rerin HPP

imementtion t,e min moti3es ointe re t,e c8 o/ in/ormtion in HPP

mtters >"462? n t,e costs rete wit, t,e imementtion o/ t,is rctices

>40? s iustrte in Jiure 2.

%t,er resons mentione b t,e rticints re nme t,e sm number o/

emoees n c8 o/ time t,e nee o/ e9tr eort in t,e ornistion structure.

Jiure 2 &esons w,ic, ,iner HPP imementtion

1.2.4.7K#"8le$2e c"#cer#i#2 HPWP rai#i#2

,en s8 bout t,eir wreness concernin HPP subject trinin oer HiPAirBs

rticints cer stte t,e c8 o/ trinin rerin t,is mtter since 26; o/ t,esme onBt 8now n oer in t,is e s emonstrte in Jiure ".

Jiure " HPP rinin oer

(ince t,e trinin oer m 3r mon countries AIL! s,ows t,is 3rition. Pon

n Portu ,3e simir resuts wit, ;0 o/ t,e rticints mentionin not to 8now

n trinin oer bout t,is subject. %n t,e ot,er ,n more t,n ,/ o/ t,e (nis,

rticints mentione to be wre o/ some 8in o/ trinin concernin HPP >545?.

*one o/ t,e ur8is, comnies w,o rticite in t,e sur3e re wre o/ e9istin

trinin bout t,is subject.

14



(ur3e &eort

TA)*E B > HPWP TRAINING OFFERC"u#r'9

HPWP rai#i#2

a8are#ess

P* PT SP TK

*o 1 ;0 ; ;0 5 455 11 100

Res 2 10 1 10 6 545 0 0

,e trinin oer n mteris ientie b t,e rticints re: trinins boo8s n

in/ormtion on secic sites n ccorin to t,e issues to imement trinin rete

to t,e ts8s /unctions st e3eoment n wor8ersB creer ,i, er/ormnce

temsB mnement courses n ,i, euction.

1.2.4.I#eres i# HPWP

&eress t,e wreness concernin HPP trinin oer t,e interest o/ t,e

rticints in ctu ,3in ccessibe trinin n mteris rerin t,is subject

is re ,i,. ,e interest mentione b t,e rticints in t,e ierent consortiumBs

countries 3ries between 75 n 100 s emonstrte in AIL! ; +*!&!( +*

HPP &A+*+*W. %n 6 rticintss in t,e tot sme renBt intereste in t,is 8in

o/ trinin oer.

TA)*E > INTEREST IN HPWP TRAININGC"u#r'9

I#eres i# HPWP

rai#i#2

P* PT SP TK T"al

*o 5 25 110

0 0 0 0 6 115

Res 15 75 ;;0

11 100 11

100

46 5

,en s8e bout t,e job ositions w,ic, wou benet t,e most wit, t,e HPP

trinin "7 o/ t,e rticints inicte or most t,e job ositions 27 re/ers

mners suc, s to mie tem n roject mners 27 o/ t,e sme

mentione tec,nic jobs nme rouction oertions mnu/cturin wor8ers

enineers n tec,nicins n n 2" inicte suort st suc, s H& Fuit

nnce commerci n ministrti3e st.

Concernin t,e more ree3nt sects in t,is 8in o/ trinin oer 14 resonents

>""? re/erre t,e subjects rete wit, wor8 ornistion suc, s job osition re-

esin e@cient wor8 sc,eue rocesses imro3ement#roucti3it ,i, er/ormnce

wor8 resource nnin resource otimiEtion en mnu/cturin n continuousimro3ement 24 o/ t,e rticints >10 subjects? consier H& rete rctices s

15



(ur3e &eort

t,e more ree3nt nme recruitment N seection creer nnin er/ormnce

ris ornistion cimte n trinin#s8is e3eoment. +t is so mentione

ot,er imortnt subjects >24 o/ t,e rticints? i8e economics ses tec,niFues

3ition secic issues eronomics customer orienttion ecision-m8in time-

-mnement n temBs se/-imro3ement. !nement communiction n

moti3tion subjects were re/erre b ; rticints. Asects rete wit, HPP

utiistion reso ientie >/or 1; o/ t,e sme? s n interestin subject to be

roc, in trinin nme e9istin rctices 3ntes is3ntes rocess o/

imementtion n rctic imementtion n benets. At st 4 rticints >10

o/ t,e sme? ientie interest in mnement issues i8e tem mnement n

tem nmics#wor8.

)oreo3er some sur3eBs rticints ointe out issues rete wit, HPP

imementtion ue to time 3ibiit n wor8 sc,eues constrins t,e i@cuties

rete wit, t,e necessit o/ mnersB suort in HPP imementtion s we s

t,e emoeesB rticition n moti3tion t,rou, t,e rocess n t,e trinin costsssocite.

1." +nter3iew Ansis

-.5.- I#er&ie8 Pr"ce$ure a#$ Sam+le+n ition to t,e t coecte in t,e bo3e nse sur3e wit, t,e min urose

to t,er concrete in/ormtion bout t,e comniesB reit n nees w,enimementin HPP inter3iews were er/orme mon bi siEe comnies w,ic,

re ,3e more e3eoe H& mnement rocesses n interte more bunes

o/ rctices in t,eir roceures. ,ese comnies e9erience ro3ie n e9ceent

e9me /or ()!s concernin wit, best mnement rctices n i@cuties n

constrins in itsB imementtion.

!nterrises w,ic, onBt Fui/ s ()!s were ientie in HiPAir !ectronic (t8e,oers

Dtbse n were roc,e ini3iu most b sector HiPAirBs custer

reresentti3e rtners n in3ite to rticite in t,e roject.

,e sme /or t,is inter3iew consists in ; comnies mon t,e 4 countries >PL P(P K? in HiPAirBs consortium. A t,e countriesB rtners contribute wit, 2 inter3iews

e9cet /or (in w,ic, er/orm " inter3iews.

A t,e comnies re rete wit, A3ition (ector t,ou, in ierent res o/ t,is

sector. ,e rticition reFuest ws resse to owners mners n H&

ro/essions in orer to obtin more recise in/ormtion concernin t,e H& rctices

use in t,e comn.

,e content o/ t,e inter3iews were rete wit, se3er toics nme t,e wreness

wit, HPP concet HPP use in t,e comn 8nown e9mes o/ HPP

imementtion rete i@cuties n resuts utiit o/ t,is rctices imementtion

3ibiit o/ trinin n ener in/ormtion concernin t,is issue

16



(ur3e &eort

-.5., (ualiai&e A#al'sis

1.".2.1Ac0uai#a#ce 8i! HPWP c"#ce+Amon t,e ; subjects inter3iewe /or t,e roject on 5 re ctu wre bout t,e

concet o/ HPP. Jurt,er e9orin t,e resonents 8nowee concernin t,e t,eme

3rious rctices n cti3ities ote in t,eir comnies were mentione nme:

X+n/ormtion DX in w,ic, t,e comn n its roceures re resente to new

wor8ers Cororte trinin w,ic, consists in er o/ secic trinin n wor8s,os

rete to t,e ts8s to be crrie out n ec,nic n no tec,nic trinin

concernin t,e e3ution o/ t,e emoees nees n issues to be imro3e.

,e term HPP ,s been ssocite to settin o/ trets#os en rocesses

imementtion er/ormnce incenti3es continuous imro3ement toos >i8e 5(

KiEen? n sc,eue otimiEtion. (ome resonents ercei3e t,ese rctices s more

rete wit, rouction rt,er t,n H& cti3ities.

Desite t,e concet o/ HPP t,e resonents were so s8e bout ener H&

rctices w,ic, ssume simir ims n imcts in t,e comniesB wor8 ornistion.

7 rticints were be to ienti/ suc, rctices.

Dierent bunes o/ rctices were mentione suc, s: &ecruitment n +ntertion

!moees +n3o3ement +ntern Communiction rinin De3eoment n &ewr N

Commitment. ,e ierent rctices mentione in t,ese rous re iste in AIL! 11.

Jurt,ermore it ws mentione t,t H& toos n rctices must be ine wit, t,e

comniesB strteic os n t,t t,e cororte soutions s,ou be te to t,e

countrBs reit.

1.".2.2Eam+les "3 HPWP im+leme#ai"#

,e rticints /miiriEe wit, HPP imementtion mentione se3er imortnt

issues /or t,is rocess. &esonents ointe s critic issues: H& ro/essions

mners n ownersB in3o3ement in cti3ities ornistion n e3eoment

mintennce o/ t,e Fuit stnrs (t trinin tec,nic n so/t s8is e.. Len5( /or wor8 ce orniEtion eers,i e3eoment stress mnement time

mnement An eement wit,in t,e comn wit, trin concernin t,e rormme

s,ou e3eo ot,er emoees trinin in t,e subject.

,e min i@cuties ientie in t,e HPP imementtion rocesses were: t,e

reFuirement to constnt just n e3eo t,e rocess t,e ine@cienc o/ toos to

mesure t,e e@cienc o/ HPP n t,e imite time /or emoeesB e3ution.

17



(ur3e &eort

1.".2."HPWP a$"+i"# uili'

A t,e resonents reconise t,e imortnce o/ HPP. (ome consier t,ese rctices

critic to comnBs e3eoment n w to increse emoeesB enement

t,rou, t,eir rticition n contribution to comnBs resuts.

,ere is n c8noweement t,t t,e imementtion o/ HPP t8es time n soreFuires stron commitment n resiience et wort, it. %ne o/ t,e resonents so

sttes t,t wit, t,e otion o/ t,ese rctices in ,is comn t,e rouction

e@cienc n rot mrin increse.

1 Diculies i# HPWP im+leme#ai"#

,e min obstces ientie b resonents in HPP imementtion rocess re

rete wit, t,e c8 o/ wreness concernin otenti benets /or t,e ornistion.

,e to mnementBs in3o3ement is cruci to t,e success o/ t,e imementtion n

so it is necessr to emonstrte t,e c,ie3ement o/ tnibe resuts to romote t,e

in3estment. +n some cses t,e issue is rete wit, reibe toos to mesure it.

Anot,er issue mentione is t,e resistnce to c,ne so it is 3er imortnt t,e

wor8ers n tems re in/orme bout t,e benets t,t it wi brin to t,eir

e3eoment n ro/ession rowt,. Jurt,er is necessr to be wre bout t,e ris8s

o/ imementin /orein rctices wit,out roer ttion to t,e ornistionBs

cuture.

1.".2.4I#3"rmai"# a&aila%le c"#cer#i#2 HPWPDesite t,e mount o/ in/ormtion 3ibe on t,e internet H& n continuous

imro3ement iterture rticur in ()!s cse t,e ener o/ t,e resonents

beie3e t,t t,ere is c8 o/ in/ormtion.

o rise wreness rerin t,e subject t,e resenttion o/ cse stuies n

wor8s,os to s,re in/ormtion n e9erience wit, ot,er comnies t,t ,3e re

imemente t,ese rctices s,ou be 3er interestin oer.

1.".2.5Su++"r " HPWP im+leme#ai"#Jrom resonentsB oint o/ 3iew t,e suort neee to imement HPP is rete

wit, trinin /or mners n e9ertsB tem enbin continuous imro3ement n

suort t,e cretion o/ t,e concet o/ ernin ornistion. +n t,e strt-u ,se n

e9tern consutnc is consiere to be use/u in suort o/ intern temsB cti3ities.

1.".2.6Trai#i#2 #ee$s

,e mjorit o/ rticints ientie t,e nee /or HPP trinin. (e3er suestions

concernin t,e most eFute trinin n were ointe suc, s: s,ort-term trinin

sessions wor8s,os tem buiin cti3ities in/ormtion or e9erience s,rin moninustr comnies w,ic, re , ote t,ese rctices. Lon-term trinin

1



(ur3e &eort

rormmes were so re/erre w,ic, s,ou incue reur meetins co3erin H&

mnement toics.

&erin t,e min trets /or t,ese ctions t,e rticints ientie re 3riet

o/ job ositions n ,ierrc,ic e3es i8e ministrtion st e3es o/

mnements tem eers s we s new emoees.

1;



(ur3e &eort

1.4 Discussion%n t,e one ,n current reserc, reects t,e c8 o/ ener 8nowee concernin

HPP concet since on 1154 o/ t,e sur3e sme were cFuintnce wit, it. %n

t,e ot,er ,n n s ointe out b ot,er ut,ors >Kroon <n e <oore N immers

201" (un N As,ton 2005? number o/ rctices t,t re in /ct consiere HPPre re use in mn comnies suc, s t,e ones w,ic, rticite in t,is stu.

&ecruitment N +ntertion n rinin rctices re common use mon t,e ()!s

w,ic, interte t,e sur3e sme ne3ert,eess t,e stim roun t,e costs n

resources necessr to imement HPP rormme reser3e s ointe out b

40 o/ t,e rticints. As mentione b (un N As,ton >2005? se3er o/ t,ese

rctices o not ,3e sinicnt costs ssocite n t,e benets /rom its

imementtion m e9cee t,e e9tr eort /or t,e rormme imementtion.

+n t,e current stu ws so ,i,i,te t,e nee /or reibe ssessment toos in

orer to ientie t,e benets o/ HPP imementtions in orer to ro3e t,e 3ue o/

t,ese rctices to owners n mners

,e nsis rerin t,e 3ibiit o/ HPP mteri n trinin w,ic, on

17"1 o/ t,e rticints ,3e n cFuintnce bout n t,e comnies interest

towrs t,is t,eme wit, 55 o/ t,e rticint comnies intereste in mni/est

,ue t,t s,ou be resse nme wit, t,e HiPAir rojectBs oututs. ,e toos

rete wit, t,e trinin courses n mteris w,ic, wi be ro3ie to comnies

m be bi ste in t,e imementtion o/ HPP rormmes.

Iest rctices n cse stuies s,rin m be n e@cient w to crete t,e

wreness neee /or ()! concernin HPP utiistion. ,e ossibiit to ienti/

rctic e9mes o/ imementtion resuts i@cuties n issues seems essenti

/or t,e otion o/ t,is wor8 /orms b ()!s.

HPP 8nowee wi ro3ie bse to interte ierent rctices bunes s toos /or

t,e business strte imementtion w,ic, cn benet ()!s in ierent e3es suc,

s er/ormnce n roucti3it job stis/ction commitment inno3tion mon

ot,ers >Cei N *eumr8 2001 Combs et . 2006 De Ko8 N Den Hrto 2006

)essersmit, et . 2001 (un N As,ton 2005 8euc,i et . 200;?.

20



(ur3e &eort

1.5 &e/erencesCei P. N *eumr8 D. >2001?. Do ,i,-er/ormnceQ wor8 rctices imro3e

estbis,ment-e3e outcomesY Industrial & Labor Relations Review, 54(4) .

7"7-775.

Combs Z. H A. N Ketc,en J. >2006?. How muc, o ,i,[er/ormnce wor8 rctices

mtterY A met[nsis o/ t,eir eects on orniEtion er/ormnce.

Personnel psychology, 59() . 501-52.

De Ko8 Z. P. N Den Hrto D. >2006?. !igh per"or#ance wor$ syste#s, per"or#ance

and innovativeness in s#all %r#s *et,erns: !+) (ces Per >200520?.

Kroon I. <n e <oore K. N immers Z. >201"?. Hi, er/ormnce wor8 rctices in

sm rms: resource-o3ert n strteic ecision-m8in ersecti3e. '#all

usiness cono#ics, 4*(*) 71-;1.

)essersmit, Z. W. Pte P. C. Le8 D. P. N Wou-iims Z. (. >2001?. $noc8in t,e

bc8 bo9: e9orin t,e in8 between ,i,-er/ormnce wor8 sstems n

er/ormnce. +ournal o" pplied Psychology, 9-(-).

(un Z. N As,ton D. >2005?. !igh Per"or#ance .or$ Practices/ lin$ing strategy and

s$ills to per"or#ance outco#es Lonon: Dertment o/ re n +nustr.

8euc,i &i8i C,en W. N Le8 D. P. >200;?. H&%$WH H! L%%K+*W WLA(( %J A

(%C+AL (R(!): C&%(([L!<!L !JJ!C( %J H+WH[P!&J%&)A*C! %&K

(R(!)( %* !)PL%R!!(BA+$D!(. Personnel Psychology, -0(*) . 1-2;.

1.6

21



(ur3e &eort

ne9es

TA)*E - > HPWP UTI*ISATION

CountrKnowee bout

HPP!nterrisesB Dimension

P (P K *o Res )icro (m )eium

e3erCount 0 0 1 0 1 0 0 0

00 00 ;1 00 22 00 00 00

etimesCount 2 2 0 " 6 1 2 2

100 200 00 27" 1"0 167 12 100

/tenCount 2 2 6 " 12 1 4 5

100 200 545 27" 261 167 "64 250

most

ws

Count 6 4 " " 14 2 4

"00 400 27" 27" "04 """ "64 400

wsCount 10 2 1 2 1" 2 1 5

500 200 ;1 12 2" """ ;1 250

e3erCount 5 0 1 " 1 2 4

250 00 ;1 27" 174 167 12 200

etimesCount 6 " 5 2 16 0 1 ;

"00 "00 455 12 "4 00 ;1 450

/tenCount 2 " 2 " 10 0 4 "

100 "00 12 27" 217 00 "64 150

most

ws

Count 2 4 2 " 7 4 " "

100 400 12 27" 152 667 27" 150

wsCount 5 0 1 0 5 1 1 1

250 00 ;1 00 10; 167 ;1 50

e3erCount ; 0 0 1 10 0 " 6

450 00 00 ;1 217 00 27" "00

etimesCount " 2 2 1 6 2 1 6

150 200 12 ;1 1"0 """ ;1 "00

/tenCount 4 " " 4 12 2 5 2

200 "00 27" "64 261 """ 455 100

most

ws

Count 2 " 5 2 11 1 2 4

100 "00 455 12 2"; 167 12 200

wsCount 2 2 1 " 7 1 0 2

100 200 ;1 27" 152 167 00 100

e3erCount 4 1 1 " ; 0 1 4

200 100 ;1 27" 1;6 00 ;1 200

etimesCount 7 1 " 2 11 2 2 6

"50 100 27" 12 2"; """ 12 "00/ten Count 6 7 5 1 16 " 6

22



(ur3e &eort

"00 700 455 ;1 "4 500 545 400

mostws

Count 2 1 1 5 1 2 2

100 100 ;1 455 174 167 12 100

ws

Count 1 0 1 0 2 0 0 0

50 00 ;1 00 4" 00 00 00

2"



(ur3e &eort

*e3erCount 15 1 1 0 17 0 " 11

750 100 ;1 00 "70 00 27" 550

ometimesCount 2 5 5 5 15 2 " 6

100 500 455 455 "26 """ 27" "00

%/tenCount 1 2 " 5 ; 2 4 1

50 200 27" 455 1;6 """ "64 50

AmostAws

Count 1 1 1 1 " 1 1 1

50 100 ;1 ;1 65 167 ;1 50

AwsCount 1 1 1 0 2 1 0 1

50 100 ;1 00 4" 167 00 50

TA)*E -- > HR PRACTICES IDENTIFIED IN COMPANIES

Recruime# <

I#e2rai"#

+nter3iews t,eoretic testsecome sessions

+nuction rorms >new-emoees?

+nterns,i rormmes

(erc, tente eoe in cobortion wit, uni3ersities n ot,er

trinin institutions

Prertion o/ job escritions n seection roceures.

Em+l"'ees

I#&"l&eme#

Junction e9ibiit rorm >mobiit inter n intr-ertment?

(uestions Prorms

%rnistion Cimte n (tis/ction (ur3es

!moee !nement (ur3e

+ni3iu De3eoment Pns!moee Action Pns

Per/ormnce ris

Annu objecti3es /or ec, emoee ini3iu n#or ob

KP+ /or tems

Continuous imro3ement sstem >KiEen ') etc.?

KiEen meetins >resenttion o/ imro3ement rojects w,ic, rnt

i/t oints?

!9ceence c,ie3ement rormme.

I#er#alC"mmu#icai"#

Communiction c8es /or emoees

+ntrnet

ebinrsCommuniction meetins >in3o3in t,e wor8ers w,o m

resent t,eir oinions n suestions to imro3e comnBs

roceures?.Trai#i#2 lear#i#2

a#$ e$ucai"#=

(c,ostic rorm

Post-rute stuies

Lnue courses

rinin tec,nic n non-tec,nic >intern n e9tern courses?

)entorin Coc,in utorin

ent ientiction n e3eoment n >2#" ers?

ent e3eoment rorm to women-eers,i in eronutics

inustr

(ecic trinin ns bse on cometences#s8is mtri9 in orer

24



(ur3e &eort

to nswer to ientie s n to suort i/e-on ernin

rocesses.Re8ar$ a#$

C"mmime#

Comenstions ns >rouction ministrti3e mnement

etc.?

Je9ibe wor8in conitions

&ooms /or nursin mot,ers&etention oic

(tnriEe job roes

Comenstion bonuses rete wit, objecti3es c,ie3ement

(r increment rete wit, objecti3e re3iew.

www.HiPAir.eu

25





(ur3e &eort

hipair_deliverable_survey report final v2

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