Himanshu Aggarwal

Aspiring Minds

Credentialing and efficient talent mobility…

Global labor market is inefficient…

• Countries suffer from lack of skilled manpower (or many a times aspirations) for different jobs

• Countries on the other hand have abundant but un-utilized or unmatched skills

• Artificial barriers and slow/costly matching make it hard for effective balancing

Unfilled jobs cost US economy USD 160 billion annually*!

Europe needs 900,000 ICT workers by 2020

Can technical talent from eastern Europe help?

Saudi Arabia draws 200,000 migrants annually in vocational

jobs from India alone!

Managing migration of skills can be challenging…

• How to identify skilled workers across the globe?• How to ensure that immigrants are bringing the

“required” or locally insufficient skills?• How to balance between local opportunities and

aspirations and economic development?• Under-skilled migrants is a reality…

Countries set objective assessment based benchmarks for immigrants

AMCATStandardized

test to measure employability

Assessment Driven Global Job Market Place

Jobseekers across the world Open positions across the globe/a country

Multidimensional Instrument measuring multiple job skills

Cognitive Skills

Skills (Vocational/Professional)

Socio-economic situation

PersonalityMotor Skills

Spoken Skills

AM TESLAVocational Assessment Suite

Employability assessment design…

Hiring BenchmarksCurrent Hiring

Hiring Post AMCAT

Mid & Low Performers 39%

High Performers 61%Mid & Low

Performers 64%

High Performers 36%

91%67%36%

Increase

Mean Percentage Sales Target Achieved

Proposed Cut-offs1. Insurance Readiness > 3652. Logical Ability > 3603. Sales SJT > -0.324. Polychronicity > - 0.75. Extraversion + Conscientiousness

> -0.75

A life insurance company

Profile

146 employees working in an agency sales

profile

Assessments

Logical AbilityInsurance ReadinessSales SJTAMPI: Personality Assessment

Performance

‘Percentage target achieved’

Correlates

Correlation of 0.42 between

AMCAT scores and performance

rating.

AMCAT shows evidence that tele-sales employee efficiency can increase by 59%

AMCAT can help increase high performers by 59% at an ITeS organization.  Agreeableness, Emotional Stability & Conscientiousness strong correlates.

AMCAT improves performance of relationship managers (AMCAT) by 50%

A benchmarking study with a leading asset management company showed that using AMCAT for hiring can increase the high performing relationship managers (RMs) by close to 50%.

AMCAT helps hotel-chain increase sale personnel efficiency by 67%

A recent study of sales personnel at a five-star hotel chain showed that using AMCAT for hiring could increase high performers by 67%.

AMCAT helps leading bank increase customer care high performers by 67%

Candidates who were high performers also scored high on Financial Services, English, Logical Ability and were high on Personality traits – Polychronicity, Agreeableness and Conscientiousness.

Illuminating skill gaps and understand macro needs from a migrant workforce…

Quantifying employability at a macro level…

Language: Written & Spoken

Cognitive Skills

Personality

Functional Skills

Practical intelligence/Soft skills

Standardized Employability Measurement84% budding chefs do not know the name of the equipment (mandoline) used to slice carrots.

63% finance graduates do not know the formula for Quick ratio.(AMCAT FnA)

56% graduates do not know how to paste copied text in MS-Word(AMCAT Computer Lit.)

Quantifying Employability…

Assessment framework extendable to vocational skill…

One technology enabled assessment framework with complete cross integration

Multi lingual tools in global languagesArabic| English| Mandarin| Bengali| Spanish*…

Theoretical Knowledge Practical Skills

Direct Candidate Assessment x % Assessor driven (100-x) %

Audio/Video based questions over

telephone/computer

Audio/Video based questions over

telephone/computer

Text or picture based questions with

answers by key/touch

Text or picture based questions with

answers by key/touch

Multi-lingual support in multiple regional

languages

Multi-lingual support in multiple regional

languages

Questions on basic knowledge requiredQuestions on basic

knowledge requiredCase-based practical scenario questions

Case-based practical scenario questions

Medium and Delivery: Technology (Breaking the boundaries)

Test content: Fundamental and Practical

Structured Practical Evaluation

Competency based problem taxonomyCompetency based problem taxonomy

Objective evaluation rubrics

Objective evaluation rubrics

Standardized rubrics of evaluation

Standardized rubrics of evaluation

Automated Simulation based questions

Automated Simulation based questions

Automated Simulation based questions

Automated Simulation based questions

Certifying talent migrating to Saudi Arabia

• Concern of quality and cost of a bad decision high• KSA deploying assessment based skill benchmarks for

short term and long term workers• Aspirants from across south Asia to be certified pre-

migration• Roles and regions chosen based on skill gaps and demand• Employers incentivized by the government to hire

certified talent or get their recruits certified.

Objective measurement of skills at a national level key to plan policy around skill needs and migration.

Mobility of talent in global markets through matching powered by employability and skill certifications.

Standardized talent assessments and certifications can create tangibility in the global talent ecosystem

Thank you