Hilltop Herald peopleCare Hilltop Manor * 42 Elliott St, Cambridge * 519-621-3067* visit www.peopleCare.ca

November 2019

Celebrating November

ArtShine Tuesday Nov 5th @ 10:00pm

In Preston Dining Room

Remembrance Day Service Monday November 11th 11:00 Moment of Silence

3:00pm Service with Daria – on Preston Home Area

Instrumental Concert with Fraser French

Wednesday Nov 13th at 2:00pm

in Preston Home Area

Mo -BBQ Wednesday November 20th –

Front Lobby

Resident Council Bazaar Saturday November 23rd

10-4pm in the Front Lobby

Smiles Theatre presents Jingle Bells

Monday Nov 25th @ 3:00pm Preston Dining Room

Lest we forget

In Flanders Fields Poem

In Flanders fields the poppies blow

Between the crosses, row on row,

That mark our place: and in the sky

The larks still bravely singing fly

Scarce heard amid the guns below.

We are the dead: Short days ago,

We lived, felt dawn, saw sunset glow,

Loved and were loved: and now we lie

In Flanders fields!

Take up our quarrel with the foe

To you, from failing hands, we throw

The torch: be yours to hold it high

If ye break faith with us who die,

We shall not sleep, though poppies grow

In Flanders fields

Composed at the battlefront on May 3, 1915

during the second battle of Ypres, Belgium

Welcome Home

Joan, Edith, Harold, Ken, Betty, Melanie and Wayne

Happy Birthday to

All those born in

Flower: Chrysanthemum Birthstone: Yellow Topaz

November Birthdays

In astrology, those born November 1–22 are the scorpions of Scorpio. Scorpios are passionate and assertive, yet they are also known to keep cool and calm. This composure makes them good, steadfast leaders and loyal and honest friends.

Those born between November 23–30 are centaur archers of Sagittarius. Archers are curious, energetic, and enjoy change, the restless travelers of the zodiac. They are funny and enthusiastic, cherishing freedom as their greatest treasure.

Name Date

Fred P 2nd

Gladys J 7th

Ilda C 7th

Mildred H 8th

Dorothy N 10th

Jean R 15th

Amelia M 16th

Joan M 18th

Jean N 21st

Wayne H 26th

Marianne G 27th

Marylouise H 27th

Family & Friends Circle of

Support

Invites you to attend our meeting on Wednesday November 13th at 6:00pm in

the Preston Lounge (on the first floor)

Come advocate and be a voice.

Ideas/suggestions can be made to

Family Council chair Tina at familycouncilhilltopmanor@gmail.com

November 2019 November 2019

In Memory Of Connie

Bob Katica Roland Joan James

Our deepest thoughts and sympathies go

out to the family and friends

"He spoke well who said that graves are

the footprints of angels.”

~Henry Wadsworth Longfellow

Wardrobe Change

As the temperatures have approached the

cooler side, we ask families and friends to

assist the residents in their semi-annual

wardrobe change. Please bring in the

warmer clothing and due to lack of space

we ask that the summer clothing go in

storage.

We do continue to do community

excursions during the cooler

weather/winter and so gloves, hats,

scarves, warm jackets and boots are a

requirement.

Please ensure these items are labeled, to

help prevent any mix ups.

Also In light of the Christmas season, we

would like to offer our labeling services to

you. If you do happen to purchase

clothing items and are sure that they

are the right size, we would be

happy to label them for you prior to

wrapping. The department is open

daily and is located on the lower

level. We encourage the labeling of

gifts prior to wrapping to help

ensure that these special items will

not be misplaced when they are

opened Christmas Day.

Thank you and happy shopping.

Thank You,

The Environmental Services Team

News and Notes Accreditation

Monday, November 4th, 2019 through to

Friday, November 8th, 2019

As you are aware, accreditation is taking

place from Monday, November 4th through

to Friday, November 8th, 2019.

Accreditation assesses an organization

against standards of excellence to identify

what is being done well and what needs

improvement with the goal of enhancing

quality and safety, reducing risk and

increasing efficiencies. This involves all

members of peopleCare team from owners,

staff, residents, families, and community

partners.

Dion Mouland is the Team Lead for the

Accreditation; he is surveying with Lori

Turcotte. Dion works in continuing care

system in Halifax, Nova Scotia, while Lori

works in long term care in the Niagara

Region.

Please help us in welcoming Dion and Lori

to the peopleCare Homes.

I would like to take this opportunity to thank

the residents, families and team members

who have helped prepare for accreditation.

We look forward to providing details of the

outcome in December.

November 2019 November 2019

Check us out, and like us on Facebook by

typing in “peopleCare Communities” https://www.facebook.com/PeopleCareCommunities/

Visit www.peoplecare.ca to

download our latest program calendars and

newsletters, and to learn what’s new at peopleCare

Communities

Congratulations to our September Draw Winners!

Name of Giver: Bertha Name of Receiver: Joe

They have received a $25 gift card for displaying

the peopleCare Values!

Thank you for all you do!

Phone List

peopleCare Is here for you!

peopleCare recognizes that we cannot thrive without the hard work and dedication our employees make every day in all our

Homes. Please remember all of the programs that peopleCare has to assist you in your personal lives, educational

pursuits and employee recognition! If you are unfamiliar with any of the following,

please speak to your manager:

Employee Assistance Program

Education Assistance Program

HEARTbeats Rewards and Recognition Program

Disaster Relief Fun

Reception Desk 100

Executive Director – Mike 103

Business Office Manager - Vimla 112

Nursing Staff Manager – Corina 104

Exc. Dir of Nursing – Deborah 222

Director of Resident Care (1st floor)– Raj 117

Director of Resident Care (2nd Floor) – Jenny 204

Director of Resident Care (3rd & 4th floor)- Vickie 303

Director of Nutrition – Brent 105

Director of Recreation- Kristen 114

Social Work – Peter & Chaplain- Daria 232

Physiotherapist- Sam 107

Director of Environmental Services - Carl 116

Hair Salon – Lorrie 136

November 2019

Living the peopleCare Values

EXCELLENCE Exceed Expectations

Do you do your best work, each

and every day?

Strive to be better than the rest

Christmas is Coming

Sign up for these events at Reception

Call 519-621-3067 ext. 100

Or stop by when you are in

Dear Residents, Families and Loved Ones,

Accreditation is upon us and we are looking forward to our accreditation survey, which will take place

during the week of November 4. Surveyors will be on site at Hilltop on Thursday, November 7 in the

morning where they will meet residents, staff and families and assess various quality standards that must

be in place in order to be accredited. Thank you to all of our residents and families who have been

involved in helping us to prepare for this important event!

On October 30th, Hilltop Manor participated in our annual supervised fire evacuation drill with Cambridge

Fire Department. This exercise requires us to evacuate the residents from one section of our home to

another using minimal staffing levels like those on the night shift. We are timed for how long it takes to

evacuate the resident room where the fire originates, and then how long it takes to evacuate the rest of

the home area. These times are then compared against Ontario Fire Marshall standards for evacuation

times based on the type of building and whether or not it is sprinklered. Hilltop Manor is fully sprinklered.

We have traditionally scored very well, and this year was no exception. Our staff were able to evacuate

the room where the “fire” was in 2 minutes, which is less than half the standard time, and were able to

evacuate the entire wing in just 8 minutes, when the standard is 70 minutes. Thank you to those staff and

residents who participated in making this year’s test a success once again!

I am happy to share that we have hired a Director of Environmental Services, Carl Lindo and a Nursing

Staffing Manager, Jacklyn Appleby. Carl joins us with several years of experience in similar roles in Long

Term Care, Retirement and supportive housing. Carl also has a mechanical background and a wealth of

knowledge in building systems and engineering. Carl’s first day will be Monday, November 4. Please join

me in welcoming Carl to our team! Jacklyn joins us with experience as a certified PSW, human resources

assistant and recruitment associate. Jacklyn has a PSW certificate, a Bachelor of Arts Degree in Health

Administration with a minor in Leadership from Wilfrid Laurier University and a post-graduate certification

in Community and Social Service Management from Conestoga College. Her first day with us will be

Tuesday, November 12 and we look forward to having her as part of our team!

Finally, I would like to congratulate Mrunali Shah, our former Assistant Director of Food Services on her

promotion to Director of Food Services at Golden Years, another long term care home operated by

peopleCare Communities. Mrunali’s last day at Hilltop was October 23 and we congratulate her on her

well-deserved promotion.

Sincerely,

Mike Dickin

Executive Director