hikcentral control client...client before you can properly configure and operate the system. perform...

HikCentral Control Client

User Manual

Legal Information

User Manual

©2018 Hangzhou Hikvision Digital Technology Co., Ltd.

About this Manual

This Manual is subject to domestic and international copyright protection.Hangzhou Hikvision Digital Technology Co., Ltd. ("Hikvision") reserves allrights to this manual. This manual cannot be reproduced, changed,translated, or distributed, partially or wholly, by any means, without theprior written permission of Hikvision.Please use this user manual under the guidance of professionals.

Trademarks

and other Hikvision marks are the property ofHikvision and are registered trademarks or the subject of applications forthe same by Hikvision and/or its affiliates. Other trademarks mentioned inthis manual are the properties of their respective owners. No right of licenseis given to use such trademarks without express permission.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIKVISIONMAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUTLIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESSFOR A PARTICULAR PURPOSE, REGARDING THIS MANUAL. HIKVISION DOESNOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDINGTHE USE OF THE MANUAL, OR THE CORRECTNESS, ACCURACY, ORRELIABILITY OF INFORMATION CONTAINED HEREIN. YOUR USE OF THISMANUAL AND ANY RELIANCE ON THIS MANUAL SHALL BE WHOLLY AT YOUROWN RISK AND RESPONSIBILITY.REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OFPRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT

HikCentral Control Client User Manual

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TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACYLEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKERATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IFREQUIRED.SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANTLAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TOENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISIONSHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITHILLEGITIMATE PURPOSES.IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THEAPPLICABLE LAW, THE LATER PREVAILS.


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Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Description

Danger Indicates a hazardous situation which, if not avoided, will orcould result in death or serious injury.

Caution Indicates a potentially hazardous situation which, if notavoided, could result in equipment damage, data loss,performance degradation, or unexpected results.

Note Provides additional information to emphasize orsupplement important points of the main text.


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Contents

1 Overview .................................................................................................... 1

2 Install and Uninstall Client .......................................................................... 2

2.1 Install Control Client .......................................................................................... 2

2.2 Uninstall Control Client ..................................................................................... 2

3 Login ........................................................................................................... 4

3.1 First Time Login ................................................................................................. 4

3.2 Normal Login (Not First Time) ........................................................................... 5

3.3 Domain User Login ............................................................................................ 7

3.4 Change Password for Reset User and Login ...................................................... 9

4 Manage View ............................................................................................ 11

5 Live View .................................................................................................. 13

5.1 Start Live View in Area Mode .......................................................................... 13

5.2 Start Live View in View Mode ......................................................................... 15

5.3 View Map in Live View .................................................................................... 17

5.4 Auto-Switch Camera in Area Mode ................................................................. 18

5.5 Auto-Switch Cameras in View Mode ............................................................... 19

5.6 PTZ Control ...................................................................................................... 21

5.6.1 Configure Preset ..................................................................................... 22

5.6.2 Configure Patrol ...................................................................................... 23

5.6.3 Configure Pattern ................................................................................... 24

5.7 Manual Recording and Capture ...................................................................... 25

5.7.1 Manual Recording .................................................................................. 25


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5.7.2 View Manually Recorded Videos ............................................................ 26

5.7.3 Capture Pictures ..................................................................................... 27

5.7.4 Edit Captured Picture ............................................................................. 28

5.7.5 View Captured Pictures .......................................................................... 29

5.8 Customize Window Division ............................................................................ 31

5.9 View Fisheye Camera's Live Video .................................................................. 32

5.10 View ANPR Camera's Live Video ................................................................... 32

5.11 Add to Vehicle List ......................................................................................... 34

5.12 View Under Vehicle Surveillance System's Live Video .................................. 35

5.13 View Detected Face in Live View ................................................................... 37

5.14 Control Door in Live View .............................................................................. 38

5.15 Stop Live View ............................................................................................... 39

5.16 More Functions ............................................................................................. 40

5.17 Customize Icons on Live View Window ......................................................... 41

6 Playback .................................................................................................... 42

6.1 Normal Playback ............................................................................................. 42

6.1.1 Search Video File .................................................................................... 42

6.1.2 Play Video File ........................................................................................ 43

6.2 Start Playback in View Mode .......................................................................... 45

6.3 View Map in Playback ..................................................................................... 46

6.4 Synchronous Playback ..................................................................................... 47

6.5 Fisheye Playback ............................................................................................. 49

6.6 Customize Icons on Playback Window ............................................................ 50


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7 Video Search ............................................................................................. 51

7.1 Search Tagged Video Footage ......................................................................... 51

7.2 Search Locked Video Footage ......................................................................... 52

7.3 Search Interval Video Footage ........................................................................ 54

7.4 Search Segmented Video Footage .................................................................. 55

7.5 Search Transaction Event Triggered Video Footage ........................................ 56

7.6 Search ATM Event Triggered Video Footage ................................................... 58

7.7 Search VCA Event Related Video ..................................................................... 59

7.8 Search Face Picture and Related Video by Picture .......................................... 61

8 Video File Download ................................................................................ 63

8.1 Download Video File ....................................................................................... 63

8.2 Manage Downloading Tasks ............................................................................ 64

9 Check Alarm and Event ............................................................................. 66

9.1 Perform Arming Control .................................................................................. 66

9.2 Search and View Resource's Alarm ................................................................. 67

9.3 Search Event/Alarm Logs ................................................................................. 69

9.4 Manually Trigger User-Defined Event ............................................................. 70

9.5 View Pop-up Window Triggered by Alarm ...................................................... 71

10 Map Management .................................................................................. 73

10.1 Operate Hot Spot .......................................................................................... 73

10.1.1 Preview Hot Spot .................................................................................. 73

10.1.2 Perform Arming Control ....................................................................... 74

10.1.3 View History Alarm ............................................................................... 75

10.2 Preview Hot Region ....................................................................................... 76


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10.3 Operate Map ................................................................................................. 77

11 Search Vehicles Recognized by ANPR Camera or Under VehicleSurveillance System ..................................................................................... 79

12 Search Access Control Event ................................................................... 82

13 Manage Smart Wall ................................................................................ 83

13.1 Decode and Display ....................................................................................... 84

13.2 View Settings ................................................................................................. 85

13.2.1 Add View .............................................................................................. 86

13.2.2 Add View Group ................................................................................... 86

13.2.3 Perform View Auto-Switch ................................................................... 87

13.2.4 Create a Roaming Window ................................................................... 87

14 Generate People Counting Report ......................................................... 89

15 Generate Heat Map Report .................................................................... 91

16 Health Monitoring .................................................................................. 93

17 Log Search .............................................................................................. 96

17.1 Search Server Logs ........................................................................................ 96

17.2 Search Remote Site Logs ............................................................................... 97

17.3 Search Device Logs ........................................................................................ 97

17.4 Search Smart Wall Logs ................................................................................. 98

17.5 Back Up Logs ................................................................................................. 99

18 Tools ..................................................................................................... 100

18.1 Play Video via VSPlayer ............................................................................... 100

18.2 Broadcast Messages .................................................................................... 100

18.3 Perform Two-Way Audio ............................................................................. 101


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18.4 Perform Alarm Output Control ................................................................... 101

19 System Settings ..................................................................................... 103

19.1 Set General Parameters .............................................................................. 103

19.2 Set Image Parameters ................................................................................. 103

19.3 Set File Saving Path ..................................................................................... 105

19.4 Set Keyboard and Joystick Parameters ........................................................ 105

19.5 Set Alarm Sound .......................................................................................... 106


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1 Overview

As one of the key components of the system, Control Client provides multipleoperating functionalities, including real-time live view, PTZ control, video playbackand download, alarm receiving, log query, and so on.This user manual describes the function, configuration, and operation steps of theControl Client. To ensure the proper usage and stability of the client, refer to thecontents below and read the manual carefully before operation.

Note

The functions on the Control Client vary with the License you purchased. Fordetailed information, contact our technical support.


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2 Install and Uninstall Client

You can install the Control Client on your PC to access the system remotely.

2.1 Install Control ClientBefore you need to access the system via Control Client over the network, youshould install the Control Client on your PC.

Steps1. Double-click (HikCentral_Client) to enter the welcome panel of the

InstallShield Wizard.2. Click Next to start the InstallShield Wizard.3. Optional: Click Browse and select a directory to install the Control Client.4. Click Next to continue.5. Read the pre-install information and click Install to begin the installation.

A panel indicating progress of the installation will display.

6. Read the post-install information and click Finish to complete the installation.

Note

You can also use the basic installation package to install the Control Client.

2.2 Uninstall Control ClientYou can remove the Control Client from your PC if you don't need it.Perform this task when you need to uninstall the Control Client.

StepsNote

The following procedure of standard system module removal may be slightlydifferent according to the different OS versions.

1. Exit the Control Client.2. Select Control Panel in Windows' Start menu.3. Enter Programs and Features page.


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- If using Category view, find the Programs category, and click Uninstall aprogram.

- If using Small icons or Large icons view, select Programs and Features.4. Right-click the HikCentral Client in the list of currently installed programs.5. Select Uninstall and follow the removal instructions.


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3 Login

Log in to the system via Control Client to perform the operations, such as live view,playback, and so on.

3.1 First Time LoginWhen normal user (except admin user) logs in to the system for the first time,he/she should change the initial password and set a new password for login.

Before You StartWhen you log in the system for the first time, you are required to create thepassword for the system pre-defined the administrator user (named admin) on WebClient before you can properly configure and operate the system.Perform the following steps when you access the system via Control Client for thefirst time as normal user (except admin).

Steps1. Double-click on the desktop to run the Control Client.

Figure 3-1 Login Page2. Select Normal Login tab on the bottom.3. Input the server parameters.

Note

You can click Hide Server Address or Show Server Address to hide or show thepanel.


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Transfer ProtocolSelect the transfer protocol. You can select HTTP or HTTPS as configured onthe Web Client.

Server AddressInput the address (IP address or domain name) of the VSM that you want toconnect to.

PortInput the port No. of the VSM. By default, it's 80 for HTTP and 443 forHTTPS.

4. Input the user name and password of the HikCentral.

Note

Contact the administrator for the user name and initial password.

5. Click Login.6. Click Close in the pop-up dialog to continue.7. Set the new password and confirm the password.

Caution

The password strength of the device can be checked by the system. We highlyrecommend you change the password of your own choosing (using a minimumof 8 characters, including at least three kinds of following categories: upper caseletters, lower case letters, numbers, and special characters) in order to increasethe security of your product. And we recommend you reset your passwordregularly, especially in the high security system, resetting the password monthlyor weekly can better protect your product.Proper configuration of all passwords and other security settings is theresponsibility of the installer and/or end-user.

8. Click Login to change the password.You enter the Control Client home page after you change the password.

3.2 Normal Login (Not First Time)You can log in to the system with the user name and password of HikCentral inNormal Login mode.Perform this task when you need to login as normal user.


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Figure 3-2 Login Page2. Select Normal Login on the bottom.3. Input the server parameters.

Note


Transfer ProtocolSelect the transfer protocol. You can select HTTP or HTTPS as configured onWeb Client.


PortInput the port number of the VSM. By default, it's 80 for HTTP and 443 forHTTPS.

4. Input the user name and password of the HikCentral.5. Optional: Check Remember Password checkbox to keep the password.6. Optional: Check Enable Auto-login checkbox to log in to the software

automatically for the next login.7. Click Login.


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Note

• If failed password attempt of current user is detected, you are required toinput the verification code before you can log in. The failed passwordattempt from current client, other client and other address will all requirethe verification code.

• The failed password attempt from current client, other client (e.g., ControlClient) and other address will all be accumulated. Your IP address will belocked for a specified period of time after specific number of failed passwordor verification code attempts. For detailed settings of failed login attemptsand locking duration, refer to the User Manual of HikCentral Web Client.

• The account will be frozen for 30 minutes after 5 failed password attempts.The failed password attempt from current client, other client (e.g., ControlClient) and other address will all be accumulated.

• The password strength can be checked by the system and should meet thesystem requirements. If password strength is lower than the requiredminimum strength, you will be asked to change your password. For detailedsettings of minimum password strength, refer to the User Manual ofHikCentral Web Client.

• If your password has expired, you will be asked to change your passwordwhen login. For detailed settings of maximum password age, refer to theUser Manual of HikCentral Web Client.

You enter the Control Client home page.

3.3 Domain User LoginYou can log in to the system with domain account in Domain Login mode.

Before You StartSet the domain user via Web Client. See User Manual of HikCentral Web Client fordetails.Perform this task when you need to access the system via Control Client as domainuser.

Steps1. Double-click on the desktop to run the Control Client.2. Select Domain Login on the bottom.


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Figure 3-3 Login Interface3. Optional: Click Show Server Address to show the panel.4. Input the server parameters.

Transfer ProtocolSelect the transfer protocol. You can select HTTP or HTTPS as configured onWeb Client.



5. Input the domain user name and password.6. Optional: Check Remember Password checkbox to keep the password.7. Optional: Check Enable Auto-login checkbox to log in to the software

automatically for the next login.8. Click Login.

Note

• If failed password attempt of current user is detected, you are required toinput the verification code before you can log in. The failed passwordattempt from current client, other client and other address will all requirethe verification code.

• The failed password attempt from current client, other client (e.g., ControlClient) and other address will all be accumulated. Your IP address will belocked for a specified period of time after specific number of failed password


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or verification code attempts. For detailed settings of failed login attemptsand locking duration, refer to the User Manual of HikCentral Web Client.

• The account will be frozen for 30 minutes after 5 failed password attempts.The failed password attempt from current client, other client (e.g., ControlClient) and other address will all be accumulated.

3.4 Change Password for Reset User and LoginIf the normal user's password is reset to the initial password by admin user, he/sheshould change the initial password and set a new password when logging in again.Perform this task when you need to access the system via Control Client by normaluser whose password has been reset to the initial one.


Figure 3-4 Login Page2. Select Normal Login tab on the bottom.3. Input the server parameters.

Note


Transfer ProtocolSelect the transfer protocol. You can select HTTP or HTTPS as configured onthe Web Client.

Server Address


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Input the address (IP address or domain name) of the VSM that you want toconnect to.


4. Input the user name and password of the HikCentral.

Note

Contact the administrator for the user name and initial password.

5. Click Login.6. Click Close in the pop-up dialog to continue.7. Set the new password and confirm the password.

Caution

The password strength of the device can be checked by the system. We highlyrecommend you change the password of your own choosing (using a minimumof 8 characters, including at least three kinds of following categories: upper caseletters, lower case letters, numbers, and special characters) in order to increasethe security of your product. And we recommend you reset your passwordregularly, especially in the high security system, resetting the password monthlyor weekly can better protect your product.Proper configuration of all passwords and other security settings is theresponsibility of the installer and/or end-user.

8. Click Login to change the password.You enter the Control Client home page after you change the password.


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4 Manage View

A view is a window division with cameras configured to each window. View modeenables you to save the window division and the correspondence between camerasand windows as favorite to quickly access the related cameras later. For example,you can link camera 1, camera 2, and camera 3 located in your office to displaywindows and save them as a view called office.Perform this task when you need to get quick access to a certain set of cameras forlive view or playback.

Note

• For live view, the view mode can save resource type, resource ID, stream type,position and scale after digital zoom, preset No., and fisheye dewarping status.

• For playback, the view mode can save resource type, resource ID, position andscale after digital zoom, and fisheye dewarping status.

Steps1. Click Monitoring on My Dashboard to enter Monitoring page.2. Click to enter the View page.3. Optional: Add a custom view group.

1) Select Public View or Private View to add the view group to.2) Click .3) Set the group name.

4. Optional: Select a view group.5. Add a view.

1) Click .2) Set the view name.

Note

By default, the new view is of 4-window mode.

6. Optional: Click and select the window division mode for the new view.7. Click to enter the Logical Resource page.8. Drag the cameras to the corresponding window or double-click the cameras to

start live view or playback.


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Note

For detailed operations about live view and playback, refer to Live View andNormal Playback.

9. Click and save the view.

Save View Save the view.

Save as View Save the view as a new view.10. Optional: Perform the following operations after adding the view.

Edit View Edit the view settings (such as window division,correspondence between cameras and displaywindows, etc.), click and edit the view name.

Delete Viewor View Group

Click to delete the custom view or view group.

ResultAfter adding a view, you can start live view or playback in view mode. See Start LiveView in View Mode and Start Playback in View Mode for details.


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5 Live View

The Live View page is used to view live video of the connected cameras. You can alsocontrol PTZ cameras, manually record video footage, capture images, and viewinstant playback.

Navigation Panel

Camera/AreaMode

View a list of available cameras and areas created by thesystem administrator.

View Mode Create custom view groups and views of available cameras.Edit existing view groups and views.

PTZ ControlMode

Control a PTZ camera.Create presets for PTZ cameras.Create patrols for PTZ cameras.Create patterns for PTZ cameras.

Toolbar on Live View Display Window

Move the mouse to the lower edge of the live view display window to showtoolbar.

Figure 5-1 Live View Toolbar

5.1 Start Live View in Area ModeLive view shows you the live video getting from cameras.

Before You StartMake sure camera already added in Web Client. The correspondence of a camera toarea is also configured in Web Client.

Steps1. Click Monitoring to enter the Monitoring module.


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The live view or playback page will display according to previous operation onthis page.

2. Optional: Click Go to Live View at the bottom to enter the live view page, if theplayback page displays.

3. Click to enter Camera/ Area mode.4. Start live view.

For onecamera

Drag the selected camera to the display window. Ordouble-click the camera name to start the live view in afree display window. You also can select a display windowand double-click the camera name to start live view in thiswindow.

For allcameras ofthe same area

Double-click the area name after selecting the displaywindow to start live view. Or you can click-and-drag thearea to the display window, and click Play in Batch to startthe live view.

You can click-and-drag the video of the camera in live view to another displaywindow if needed.

Note

The display windows adapt to the number of cameras in the area.

5. Optional: View the event list at bottom or on the right of each window accordingto the display location setting.

Note

You can select the event types and sources to filter the events or click clear todelete the event list.

6. Optional: Move the mouse to the lower edge of the live view display window toshow toolbar. Perform the following operations if needed.

FisheyeDewarping

This icon is available for fisheye camera for enteringthe fisheye dewarping mode. See View FisheyeCamera's Live Video.

Camera Status Click to show the camera's recording status, signalstatus, connection number, etc.

Arming Control Click to open the arming control window of thecamera in live view.


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Stream Switch Click or to switch the live view stream to mainstream or sub-stream.

Live View onSmart Wall

Click to view the live video on smart wall. SeeManage Smart Wall for details.

VCA Playback Click to display the VCA Search window. You can setVCA rule to search video files and filter the videos byVCA event types, including VCA Search, IntrusionDetection, and Line Crossing Detection. Refer to SearchVCA Event Related Video for more details.

Alarm Output Click to display the Alarm Output Control page andturn on/off the alarm outputs of the connected camera.See Perform Alarm Output Control for details.

Audio Control Click or to turn off/on the sound.

Note

You can adjust the volume when moving the cursor on .

5.2 Start Live View in View ModeYou can quickly access the live view of the cameras managed in a view.Perform this task when you start live view in view mode.

Steps1. Click Monitoring on My Dashboard to enter Monitoring page.2.

Click to enter the view mode.

Note

If the Playback page is shown, click Go to Live View at the bottom to enter theLive View page.

3. Optional: Add a view if no view is available. Refer to Manage View for details.4. Click a view to quickly start the live view of all the cameras related to the view.


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Note

You can also quickly switch the added view from the drop-down view list abovethe displaying windows.

5. Optional: View the event list at bottom or on the right of each window accordingto the display location setting.

Note

You can select the event types and sources to filter the events or click clear todelete the event list.


FisheyeDewarping











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Note


5.3 View Map in Live ViewWhen you view the resources on the map, you can drag the resources to the displaywindow to view the live video of surveillance scenarios quickly.

Before You StartConfigure the map settings via the Web Client. For details, see User Manual ofHikCentral Web Client.Perform this task when you need to view map in live view.

Steps1. Click Monitoring on My Dashboard to enter the Monitoring page.

Note

If Playback page is shown, click Go to Live View at the bottom to enter Live Viewpage.

2. Click Map Disabled to display the map.3. Click and select the window division mode shown in the display area.4. Start live view of the resource on the map.

- Drag one resource to the display window to start live view.- Click , select , and drag on the map to select multiple resources. Drag

the selected resources to the display window to start live view.

Note

• For cameras, you can click Play in Batch to start the live view, or clickSingle-Screen Auto-Switch to start auto-switch in single display window.Refer to Auto-Switch Camera in Area Mode for detailed operation.

• Up to 16 resources can be selected.• The display windows adapt to the number of selected resources.


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Figure 5-2 View Map in Live View

5.4 Auto-Switch Camera in Area ModeYou can select a window to display cameras of one area in turn.

Steps1. Enter the Monitoring module.

The live view or playback page will display.

2. Optional: Click Go to Live View at the bottom if the playback page displays.3. Click to enter the Camera/ Area mode.4. Select a window to display cameras in turn.5. Drag the area to the display window.6. In the pop-up menu, click Single-Screen Auto-Switch.7. Optional: Perform the following operations after you perform the function of

auto-switch camera display.

Adjust SwitchingInterval

Click or to adjust.

View Previous orNext Camera

Click or to view.

Pause Click to pause the auto-switch.

FisheyeDewarping



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Arming Control Click to alarm or disarm the alarm event, select thealarm status and priority.





Alarm Output Click to display the Alarm Output Control page andturn on/off the alarm outputs of the connectedcamera. See Perform Alarm Output Control for details.


Note


5.5 Auto-Switch Cameras in View ModeSelect a view group to display its custom views in turn.

Before You StartThe custom views and view group need to be added before proceeding. Refer toManage View for details.Perform the following steps to automatically switch the custom views of the viewgroup.

Steps1. Clikc Monitoring to enter the Monitoring module.

The live view or playback page displays.


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2. Optional: Click Go to Live View at the bottom if the playback page displays.3. Click to enter the view mode.4. Drag a custom view group to the display window.

Note

The two pre-defined view groups (Public View and Private View) do not supportauto-switch.

The views belong to the view group will start switching automatically.


FisheyeDewarping

This icon is available for fisheye camera for enteringthe fisheye dewarping mode. See View Fisheye Camera'sLive Video.


Arming Control Click to arm or disarm the alarm. Control Client canreceive the information of the armed alarms.







Note



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5.6 PTZ ControlThe Control Client provides PTZ control for cameras with pan/tilt/zoom functionality.You can set the preset, patrol and pattern for the cameras on the PTZ control panel.

Note

The PTZ control function should be supported by the camera.

Figure 5-3 PTZ Control PanelThe following buttons are available on the PTZ control panel:

Lock the PTZ for a designated time period. When the PTZ islocked, users with lower PTZ control permission levels cannotchange the PTZ controls.


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Note

For details about setting the PTZ control permission level, referto the User Manual of HikCentral Web Client.

Cancel the PTZ lock.

Direction Button, Auto-scan and PTZ speed.

In the live video display window, you can also click the icon to enable window PTZcontrol.

DirectionControl

Move the cursor to the direction you desired and click to control

the direction of the camera. You can also click and drag thecursor with a red arrows to the direction you desired for a quickdirection control.

Auto-scan Click to start auto-scan.

Zoom In Click + to zoom in.

Zoom Out Click - to zoom out.

5.6.1 Configure Preset

A preset is a predefined image position which contains configuration parameters forpan, tilt, zoom, focus and other parameters. You can also set a virtual preset afterenabling digital zoom.Perform this task to add a preset.



2. Optional: Click Go to Live View at the bottom if the playback page displays.3. Start live view.4. Click to enter the PTZ Control mode.5. Click to enter the PTZ preset configuration panel.


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6. Use the direction buttons and other buttons to control the PTZ movement.7. Select a PTZ preset number from the preset list and click .8. Create a name for the preset in the pop-up dialog box.9. Click OK to save the settings.10. Optional: After adding the preset, you can do one or more of the followings:

Call Preset Double-click the preset, or select the preset and click

.

Edit Preset Select the preset from the list and click .

Delete Preset Select the preset from the list and click .

5.6.2 Configure Patrol

A patrol is a scanning track specified by a group of user-defined presets (includingvirtual presets), with the scanning speed between two presets and the dwell time ofthe preset separately programmable.

Before You StartTwo or more presets for one PTZ camera need to be added.Perform this task to add and call a patrol.



2. Optional: Click Go to Live View at the bottom if the playback page displays.3. Click to enter the PTZ Control mode.4. Click to enter the PTZ patrol configuration panel.5. Add presets to the patrol.

1) Select a patrol number from the drop-down list and click .2) Select Device Preset or Virtual Preset as the preset type.3) Click to add a configured preset, and set the dwell time and patrol speed.


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Note

• The preset dwell time ranges from 1 to 30s.• The patrol speed ranges from 1 to 40.

4) Repeat the above step to add other presets to the patrol.

Note

By default, the first preset is added to the patrol list. Double-click the preset,speed, and dwell time to access a drop-down configuration list.

6. Optional: Perform the following operations after you add the preset.

Edit Added Preset Double-click the corresponding field of the presetto edit the settings.

Remove Preset fromPatrol

Click to remove the preset from the patrol.

Adjust PresetSequence

Click to adjust the presets sequence.

7. Click OK to save the patrol settings.

Note

Up to eight patrols can be configured.

8. Optional: After setting the patrol, you can do one or more of the followings:

Call PatrolClick to start the patrol.

Stop Calling Patrol Click to stop the patrol.

5.6.3 Configure Pattern

Patterns can be set to record the movement of the PTZ.Perform this task to add a pattern.



2. Optional: Click Go to Live View at the bottom if the playback page displays.


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3. Start live view.4. Click to enter the PTZ Control mode.5. Click to enter the PTZ pattern configuration panel.6. Click to start recording the movement path of the pattern.7. Use the direction buttons and other buttons to control the PTZ movement.8. Click to stop and save the pattern recording.

Note

Only one pattern can be configured, and the newly-defined pattern willoverwrite the previous one.

9. Optional: After setting the pattern, you can do one or more of the followings:

Call PatternClick to call the pattern

Stop Calling Pattern Click to stop calling the pattern.

Delete Pattern Click to clear the recorded pattern.

5.7 Manual Recording and CaptureYou can record video files and capture pictures manually during live view.Manual Recording

You can record the live video on the Live View page manually and store the videofiles in the local PC.

CaptureYou can capture pictures during live view and store the pictures in the local PC.

5.7.1 Manual Recording

You can record the live video on the Live View page manually and store the videofiles in a local PC.Perform following steps to record the live video.

Steps1. Enter Monitoring module and click Go to Live View at the bottom if the Playback

page is shown.


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2. Move the mouse to the live view display window to show the toolbar.

Figure 5-4 Toolbar3. Click in the toolbar of the display window to start the manual recording. The

icon turns to .

Note

During the manual recording, Recording will display in the upper-right corner ofthe display window.

4. Click to stop the manual recording.The recorded video file will be saved automatically and a dialog with the savingpath of the file will open.

Note

• The saving path of video files can be set on the Local Configuration interface.For details, see Set File Saving Path.

• The video cannot be stored if the free space is less than 2 GB.

5. Optional: Click Open Folder on the dialog to verify the video file.

5.7.2 View Manually Recorded Videos

The manually recorded files in Live View are stored on the PC on which the ControlClient is running. You can view the video files.Perform the following steps to view the manually recorded videos.

Steps1. On the Control Panel, click Local Recording to enter the Local Recording page.2. Click to select the camera(s) to be searched from the camera list and click

Close to close the camera selection window.3. Set the time period for search

Option 1 Set the time period for search in the Time field.

Option 2 Select Custom Time Interval to specify the start time and endtime for the search.

4. Click Search.The video files recorded between the start time and end time will display.


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5. Select the files or check All to select all the found video file(s). You can:

Upload VideoFile to FTPSever

To upload the selected video file(s) to a configured FTPserver, click Upload and in the pop-up window, click StartAll to start the task.You can also click Upload Queue to verify the uploadstatus.

Note

You should configure the FTP settings before uploadingthe video files to FTP server. For details, see Set FileSaving Path.

Save VideoFile to Local PC

Click Save as and then specify a local path to save theselected video file(s).

Delete VideoFile

Click Delete to delete the selected video file(s).

Figure 5-5 Local Recording

To play a video file using the VSPlayer, click on the video file.

Note

For detailed instructions about VSPlayer, click and select User Manual to viewthe VSPlayer user manual.

5.7.3 Capture Pictures


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When you are in an emergency situation, you can capture pictures during live view.Perform the following steps to capture picture during live view.




3. Move the cursor to the live view display window to show the toolbar.4. Click in the toolbar of the display window to capture a picture.

The captured picture will be saved automatically and a dialog with the savingpath will open.

Note

• The saving path of the captured picture can be set on the Local Configurationinterface. For details, see Set File Saving Path.

• The picture cannot be saved if the free space is less than 512 MB.

5. Optional: Click Open Folder on the dialog to verify the picture or click Edit toedit the picture.

Note

For details about editing the captured picture, refer to Edit Captured Picture.

6. Optional: Click Search by Picture to open video search window. Refer to SearchFace Picture and Related Video by Picture for more details.

5.7.4 Edit Captured Picture

After capturing a picture during live view, you can edit the captured pictureaccording to actual needs and save the edited picture.

Before You StartCapture a picture during live view, and a dialog with the saving path of the capturedpicture will be popped up.Perform the following steps to edit the captured picture.


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Steps1. Enter Monitoring module and click Go to Live View at the bottom if the Playback

page is shown.2. Click Edit on the dialog with the saving path of the captured picture to pop up

the following window.

Figure 5-6 Capture Dialog3. Drag on the captured picture to draw as desired.4. Optional: Click Browse to select the saving path and click Save.

Note

The picture cannot be saved if the free space is less than 512 MB.

5.7.5 View Captured Pictures

The captured pictures in Live View are stored on the PC on which the Control Clientis running.Perform the following steps to view the captured pictures.

Steps1. On the Control Panel, click Local Pictureto enter the Local Picture page.2. Click to select the camera(s) to be searched from the camera list, and click

Close to close the camera selection window.


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3. Set the time period for the search.

Option 1 Set the time period for search in the Time field.

Option 2 Select Custom Time Interval to specify the start time and endtime for search.

4. Click Search.The pictures captured between the start time and end time will display.

5. Optional: Double-click the captured picture to enlarge it for a better view.6. Optional: Select the picture(s) or click All to select all the found picture(s). You

can:

Upload Pictureto ConfiguredFTP Server

To upload pictures to a configured FTP server, clickUpload and in the pop-up window, click Start All tostart the task.You can click Upload Queue to verify the uploadstatus.

Note

To upload the pictures to FTP server, the FTP settingsneed to be configured before proceeding. For details,see Set File Saving Path.

Print Pictures Click Print to print the selected pictures to a printerconnected via the network.

Save Picture toLocal PC

Click Save As and then specify a local path to save theselected picture(s).

Delete Picture Click Delete to delete the selected picture(s).


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Figure 5-7 Local Picture

5.8 Customize Window DivisionYou can create custom window divisions according to actual needs.Perform the following steps to customize window division.




3. Click on the Live View toolbar at the bottom of the page.4. Click Add to show the custom window division panel.

Note

Up to five custom window divisions can be added.

5. Enter the name for the new window division.6. Select a window division from the drop-down list to use.7. Click Save to confirm the settings and exit.8. Optional: Click and select the custom window division for playing video.


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Note

• You can also enter the Playback page and perform the steps above toconfigure the custom window division.

• For playback, up to 16 windows can be played at the same time. A customwindow division with more than 16 windows is invalid for playback.

5.9 View Fisheye Camera's Live VideoYou can view the live video of the fisheye camera in fisheye dewarping mode andperform the PTZ control for the camera.Perform this task when you need to start live view and perform PTZ control forfisheye camera.

StepsNote

Fisheye dewarping mode is not supported if GPU hardware decoding is enabled.

1. Start the live view for a fisheye camera (refer to Start Live View in Area Modeand Start Live View in View Mode).

2. Move the mouse to the live view display window and click to enter thefisheye dewarping mode.

3. Drag on the live video to adjust the view angle.4. Scroll the mouse wheel to zoom in or out the view.5. Use the PTZ panel to perform PTZ control of the camera.

Note

For details about PTZ control, refer to PTZ Control.

5.10 View ANPR Camera's Live VideoYou can view the live video of ANPR camera via the Control Client. The license platenumber of the passing vehicle is recognized and displayed on the right side of thelive view window. You can mark the vehicle, add the vehicle to the vehicle list, andsearch the passing vehicle information.


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Before You StartAdd an ANPR camera to the system via Web Client. For adding camera, refer to UserManual of HikCentral Web Client.Perform this task when you need to view ANPR camera's live video.

Steps1. Click Monitoring on My Dashboard to enter Monitoring page.

Note


2. Optional: Click and select the window division mode for live view.3. Start the live view of ANPR camera.

- Drag the ANPR camera from the device list on the left to the display windowto start live view.

- Double-click the ANPR camera name in the device list on the left to start liveview.

Figure 5-8 Live View of ANPR Camera4. Perform the following operation(s) after starting the live view of ANPR camera.

MarkVehicle

Move the cursor to the recognized license plate number andclick to mark the vehicle. The marked vehicles can befiltered out when searching the related vehicle passinginformation in Vehicle Search module.

Add toList

If the vehicle is not added to the vehicle list, you can add thenew vehicle to the vehicle list manually. Move the cursor tothe recognized license plate number and click to add thevehicle. See Add to Vehicle List for details.


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SearchVehicle

Move the cursor to the recognized license plate and click toenter the Vehicle Search page to search the related vehiclepassing information recorded by the camera. For details, referto Search Vehicles Recognized by ANPR Camera or UnderVehicle Surveillance System.

5.11 Add to Vehicle ListWhen starting live view of ANPR camera or Under Vehicle Surveillance System(UVSS), the license plate number of the passing vehicle can be recognized. If therecognized vehicle is not added to the vehicle list, you can add the vehicle to thevehicle list manually.

Before You StartYou should add a vehicle list via Web Client. Refer to User Manual of HikCentral WebClient for details.Perform this task when you need to add the vehicle to the vehicle list.

StepsNote

Only when the recognized vehicle is not added to the vehicle list, you can add it tothe list.

1. Click Monitoring on My Dashboard to enter Monitoring page.

Note


2. Start live view of ANPR camera or UVSS.- Drag the ANPR camera or UVSS from the device list on the left to the display

window to start live view.- Double-click the ANPR camera name or UVSS name in the device list on the

left to start live view.The detected license plate number is recognized and displayed on the right sideof the live view window.

3. Move the cursor to the recognized license plate number, click , and click todisplay the Add to Vehicle List window.


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Note

You can also click after searching for the passing vehicle information onVehicle Search page to display the Add to Vehicle List window.

Figure 5-9 Add to Vehicle List4. Select the vehicle list you want to add to.5. Optional: Edit the license plate number, owner, and owner phone number as

desired.6. Click Add to to add the vehicle to the vehicle list.

5.12 View Under Vehicle Surveillance System's LiveVideoYou can view the live video of Under Vehicle Surveillance System (UVSS) via theControl Client. The undercarriage picture of the passing vehicle is captured anddisplayed on the live view window. The license plate number of the passing vehicle isrecognized and displayed on the right side of the live view window. You can mark the


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vehicle, add the vehicle to the vehicle list, and search the passing vehicleinformation.

Before You StartAdd a UVSS to the system via Web Client. Refer to User Manual of HikCentral WebClient for details.Perform this task when you need to view UVSS's live video.

Steps1. Click Monitoring on My Dashboard to enter Monitoring page.

Note


2. Click and select the window division mode for live view.3. Start the live view of UVSS.

- Drag the UVSS from the device list on the left to the display window to startlive view.

- Double-click the UVSS name in the device list on the left to start live view.

Figure 5-10 Live View of UVSSYou can view the live video of the UVSS linked camera, the undercarriage picture,and recognized license plate number of the passing vehicles.

4. Perform the following operation(s) after starting live view of UVSS.

Mark onUndercarriagePicture

Click on the toolbar and drag on the undercarriagepicture to mark important information.


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Mark Vehicle Move the cursor to the recognized license platenumber and click to mark the vehicle. The markedvehicles can be filtered when searching the relatedvehicle passing information in Vehicle Search module.

Add Vehicle toVehicle List

If the vehicle is not added to the vehicle list, you canadd the new vehicle to the vehicle list manually. Movethe cursor to the recognized license plate number andclick to add the vehicle. See Add to Vehicle List fordetails.

Search Vehicle Move the cursor to the recognized license plate andclick to enter the Vehicle Search page to search therelated vehicle passing information. For details, referto Search Vehicles Recognized by ANPR Camera orUnder Vehicle Surveillance System.

5.13 View Detected Face in Live ViewAfter setting the face comparison group and apply it to the camera which supportsface picture comparison, the detected face will pup up in the display window whenyou are viewing the live video. You can view the face comparison information, addthe picture to face comparison group and search video by face picture.

Before You StartAdd the required device and configure the face comparison group. Refer to the UserManual of HikCentral Web Client.Perform this task when you need to view the detected face in live view.

StepsNote

This function should be supported by the device.

1. Click Monitoring to enter the Monitoring module.The live view or playback page will display according to previous operation onthis page.

2. Optional: Click Go to Live View at the bottom to enter the live view page, if thelive view page displays.

3. Click and select the window division mode for live view.4. Start live view.


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- Drag the camera from the device tree on the left to the display window.- Double-click the camera name to start the live view.The combining picture with captured picture and the matched picture in facecomparison group will list on the right of the display window.

5. Optional: Perform the following operations if required.

Viewing facedetails

Click to view the face comparison information,including the captured picture, the matched picture,capturing time, capturing camera and other details.

Adding to facecomparison group

Click to open the Add to Person List page and addthe face picture to face comparison group.

Searching bypicture

Click to open video search window. Refer toSearch Face Picture and Related Video by Picture formore details.

What to do nextEnter the tasks the user should do after finishing this task (optional).

5.14 Control Door in Live ViewYou can view the live video of the door with the camera(s) linked, control the doorstatus, and view the card swiping record in real time. When the door links twocameras, the video will display in Picture-in-Picture mode, and you can view the livevideo of the two cameras in one display window.

Before You StartLink one or two cameras with the door of the access control device in advance.Perform this task when you want to control door in live view.




3. Drag the door to the display window, or double-click the door name afterselecting the display window.


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The display window will play the live view of the linked camera(s) and show thecurrent door status on the upper right corner. If two cameras are linked, the livevideo will display in Picture in Picture mode, which means one is at the bottomleft of the other one.

Note

• If the door hasn't linked any camera, the display window will show the doorstatus only.

• The card swiping record will overlap the display window in real time, if theevent happens.

4. Optional: In Picture in Picture mode, click the smaller video view to switch theview position of the two cameras.

Note

The two video views are independent, and the abnormal one cannot influencethe other.

5. Optional: Hover over the icon on the upper right corner of the display window,and switch the door status among Unlock, Lock, Remain Unlocked, RemainLocked.

6. Optional: Perform the follow operations after starting the live video of the door.

All doors statuscontrol

Click Lock All Doors or Recover All Doors on the top ofthe live view window to switch the door status tonormal or locked.

Triggering Event Click Triggering Event to select the user-defined event.

5.15 Stop Live ViewYou can stop the live view as desired.You can perform the following steps to stop the live view.

Steps1. Select the display window.2. Click that appears in the upper-right corner when the mouse pointer is over

the display window. You can also click in live view toolbar to stop all the liveview.


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5.16 More FunctionsThere are some other functions supported in the live view, including auxiliary screenpreview, digital zoom, two-way audio, camera status, and arming control.

Auxiliary Screen Preview

Live video can be displayed on different auxiliary screens to monitormultiple scenes. Click above the display window area to open an auxiliaryscreen. Up to three auxiliary screens for live view are supported.

Digital Zoom

Move the mouse to the live view display window and click . Use the leftkey of mouse to drag a rectangle on an area you wish to zoom into in thelower-right/upper-left direction.

Two-way Audio

Move the mouse to the live view display window and click . Two-wayaudio function enables audio on supported cameras. You can get not onlythe live video but also the real-time audio from the camera. For otheroperations, refer to Tools.

Note

This function is not supported by the cameras added in Remote Site.

Camera Status

Move the mouse to the live view display window and click . The camerastatus, such as recording status, signal status, connection number, etc., canbe detected and displayed. The default inspection interval for the camerastatus is 3 minutes.

Arming Control

Move the mouse to the live view display window and click . The status ofthe enabled event detection (e.g., motion detection, video loss) of the


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camera displays, such as arming status, alarm name and alarm level. You canclick Disarm or Disarm All to disable the event detection and set thedisarming duration. You can also click Arm or Arm All to enable the eventdetection.

5.17 Customize Icons on Live View WindowYou can customize the icons shown on the toolbar of the display window and otherdisplay settings for live view control.Perform this task when you need to customize icons on live view window.

Steps1. Click System on the control panel to enter the System page.2. Click Live View to enter the Live View Settings page.3. Customize the live view toolbar.

- Click an icon in the list to add it to the gray frame below to hide the icon.Icons in the gray frame will be hidden in the toolbar of the live view window.

- Click the icon in the gray frame to add it back to the live view toolbar toshow an icon on the toolbar.

4. Drag the icons in the icon list to adjust icon positions.5. Optional: Set the Always Display Toolbar to ON to always display the toolbar on

the live view window.6. Select the position to display the event information, including ANPR event, face

comparison event, and access control event.At the Bottom of the Client

Display the event information in the event list below.On the Right of Each Window

Display the received event on the right of each display window, and overlaythe latest received event on the image.

7. Click Save.


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6 Playback

You can search video files by area, camera, or event, and then can be played.

6.1 Normal PlaybackYou can search video files by area or camera for the Normal Playback and downloadfound video files to local PC. You can also add a tag to mark important video footage,and so on.

6.1.1 Search Video File

You can search video files by camera, by area, or by time for normal playback. Andyou can also filter the searched video files by video type or by storage location.Perform this when you need to search a specific video files.



2. Optional: Click Go to Playback at the bottom to enter the playback page, if thelive view page displays.

Note

The playback window supports up to 16 channels. If exceeding the limit in livevideo display window, select the channels within 16 before switching toplayback.

The playback window will play today's recording of the selected channel in liveview window.

3. Optional: Drag the camera or area to the display window, or double-click thecamera or area to play the recording of the specified camera(s) in selectedwindow.

4.Click on the toolbar to set the date and time to search video files by time.


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Note

• In the calendar, the date with video files will be marked with a triangle.• Searching video files via calendar is not supported by the cameras added in

remote site.

After selecting the date and time, the matched video files will start playing in thedisplay window.

5.Optional: Click on the toolbar to select video type, storage location, andvideo stream type for playback.

Note

• To set the storage location for recording, refer to User Manual of HikCentralWeb Client.

• Video stream type is only available for cameras support dual-streams.

6.1.2 Play Video File

After searching the video files for the normal playback, you can play the video viatimeline or thumbnails.Perform this task when you need to play the video files.




Note

The playback window supports up to 16 cameras. If more than 16 cameras areduring live view, deselect the extra cameras before switching to playback.

The playback window will play today's recording of the selected channel in liveview window.

3. Select a date with videos to start playing video and show the timeline aftersearching the video files.


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Note

The timeline indicates the time duration for the video files, and the video files ofdifferent types are color coded.

4. Play video in specified time period by timeline or thumbnails.- Drag the timeline forward or backward to position the desired video

segment.- Move the cursor over the timeline to take a quick view of video thumbnails

(if supported by the device) and click the appearing thumbnail to play thespecific video segment.

• For timeline bar, click the icon / , or use the mouse wheel to zoom inor zoom out on the timeline

• For thumbnail bar, move the cursor to the top border and drag the mouse toadjust the height of the thumbnails when the cursor changes into . Youcan also click to lock the thumbnail bar above the playback timeline, andclick to hide the thumbnail bar automatically.

5. Optional: Move the cursor over the lower edge of the recording video displaywindow to show toolbar. Perform the following operations if needed.

Tag Control Click to add custom tag for the video file to mark theimportant video point. You can also edit the tag or go tothe tag position conveniently.

Note

Adding tag is not supported by the cameras added inremote site.

Lock Video Click to lock the video file and set the locking durationto avoid deleting the video file and protect the video filefrom being overwritten when the HDD is full.

Note

Locking files is not supported by the cameras added inremote site.

Open DigitalZoom

Click to enable the digital zoom function. Click againto disable the function.


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Note

When in software decoding mode, you can also capturethe zoomed in picture after enabling digital zoomfunction.

FisheyeDewarping






Playback onSmart Wall

Click to view the playback on smart wall. See ManageSmart Wall for details.

TranscodingPlayback

Click to start transcoding. You need to set theresolution, frame rate and bitrate for transcoding.

Note

Only video files stored in DVR devices supporttranscoding playback.


Note


6.2 Start Playback in View Mode


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You can quickly access the playback of the cameras managed in a view.Perform this task when you start playback in view mode.

Steps1. Click Monitoring on My Dashboard to enter Monitoring page.2. Click to enter the view mode.

Note

If the Live View page is shown, click Go to Playback at the bottom to enter thePlayback page.

3. Optional: Add a view if no view is available. Refer to Manage View for details.4. Click a view to quickly start the playback of all the cameras related to the view.

Note

You can also quickly switch the added view from the drop-down view list abovethe displaying windows.

6.3 View Map in PlaybackWhen you view the resources on the map, you can drag the resources to the displaywindow to view the playback of surveillance scenarios quickly.

Before You StartConfigure the map settings via the Web Client. For details, see User Manual ofHikCentral Web Client.Perform this task when you need to view map in playback.


Note

If Live View page is shown, click Go to Playback at the bottom to enter Playbackpage.

2. Click Map Disabled to display the map.3. Click and select the window division mode shown in the display area.4. Start playback of the resource on the map. For detailed playback control

instructions, refer to Play Video File.


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- Drag one resource to the display window to start playback.-

Click , select , and drag on the map to select multiple resources.Drag the selected resources to the display window to start playback.

Note

• Up to 16 resources can be selected.• The display windows adapt to the number of selected resources.

Figure 6-1 View Map in Playback

6.4 Synchronous PlaybackYou can play the video files of different cameras synchronously.Perform this task when you need to play video files in synchronization.

Note

Video files from up to 16 cameras can be played simultaneously.




3. Start normal playback of at least two cameras.


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Note

For detailed configuration about normal playback and playback control, refer toNormal Playback. Some icons may not be available for synchronous playback.

4. Click on the playback toolbar to enable the synchronous playback.The cameras displayed in Playback will start synchronous playback.

5. Optional: Click on the playback toolbar to disable synchronous playback.6. Optional: Move the cursor over the lower edge of the recording video display

window to show toolbar. Perform the following operations if needed.

Tag Control Click to add custom tag for the video file to mark theimportant video point. You can also edit the tag or go tothe tag position conveniently.

Note

Adding tag is not supported by the cameras added inremote site.

Lock Video Click to lock the video file and set the locking durationto avoid deleting the video file and protect the video filefrom being overwritten when the HDD is full.

Note

Locking files is not supported by the cameras added inremote site.

Open DigitalZoom

Click to enable the digital zoom function. Click againto disable the function.

Note

When in software decoding mode, you can also capturethe zoomed in picture after enabling digital zoomfunction.

FisheyeDewarping


VCA Playback Click to display the VCA Search window. You can setVCA rule to search video files and filter the videos by


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VCA event types, including VCA Search, IntrusionDetection, and Line Crossing Detection. Refer to SearchVCA Event Related Video for more details.




Playback onSmart Wall

Click to view the playback on smart wall. See ManageSmart Wall for details.

TranscodingPlayback

Click to start transcoding. You need to set theresolution, frame rate and bitrate for transcoding.

Note

Only video files stored in DVR devices supporttranscoding playback.


Note

You can adjust the volume when moving the cursor on

.

6.5 Fisheye PlaybackYou can play the video files of a fisheye camera in fisheye dewarping mode.Perform this task when you need to play video files of fisheye camera in fisheyedewarping mode.

StepsNote

Fisheye dewarping mode is not supported if GPU hardware decoding is enabled.

1. Enter the Monitoring module.


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3. Select a fisheye camera to start playback.

Note

For detailed configuration about playback and playback control, refer to NormalPlayback.

4. Move the cursor to the display window and click on the appearing toolbar toenter the fisheye dewarping mode.

5. Drag on the video to adjust the view angle.6. Scroll the mouse wheel to zoom in or out the view.

6.6 Customize Icons on Playback WindowYou can customize the icons shown on the toolbar of the display window forplayback control.Perform this task when you need to customize icons on playback window.

Steps1. Click System on the control panel to enter the System page.2. Click Playback to enter the Playback Settings page.3. Customize playback toolbar.

- Click an icon in the list to add it to the gray frame below to hide the icon.Icons in the gray frame will be hidden in the toolbar of the playback window.

- Click the icon in the gray frame to add it back to the playback toolbar toshow an icon on the toolbar.

4. Drag the icons in the icon list to adjust icon positions.5. Optional: Set theAlways Display Toolbar switch to ON to always display the

toolbar on the playback window.6. Click Save.


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7 Video Search

The video files stored on local devices or Recording Server can be searched.

7.1 Search Tagged Video FootageYou can search for the camera's tagged video footage.Perform this task when you need to search the video footage which is added withtag.

Note

For adding tag to the video file, refer to Play Video File.

Steps1. Click Video Search to enter the Video Search page.2. Click Video Clip tab to search for video footage.3. Select the search type as Tag.4. Optional: Enter the keyword of tag name to search.5. Select cameras.

1) Click in this camera panel.2) Select a current site or remote site from the drop-down site list to show its

cameras.3) Check the cameras you want to search.4) Click Close.

Note

• Up to 16 resources can be selected for search at the same time.• The icon and represent the current site and remote site, respectively.

6. Optional: Move the mouse to the selected camera and click to switch thestorage location between Main Storage or Auxiliary Storage.

7. Set the time period for search in Time field.- Select the predefined time period in the drop-down list.- Select Custom Time Interval to specify the start time and end time for the

search.


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8. Click Search to find the related video footage.The search results will be displayed. You can switch between thumbnail and listmode to view.

9. Optional: Download the searched video footage to local storage.- Click to download the selected video footage.- Click Download All to download all searched video footage of the specified

camera.10. Optional: Start remote playback of the searched video footage.

- For list mode, click the object in Time Range column- For thumbnail mode, click the image of the searched result.Previous

Play the previous video footage among the searched results.Next

Play the next video footage among the searched results.Play in Order

After playing the current video footage, continue to play the next oneautomatically.

Note

Refer to Normal Playback for more details of playback.

7.2 Search Locked Video FootageYou can search for the camera's locked video footage.Perform this task when you need to search for the locked video footage.

Note

For locking the video file, refer to Normal Playback.

Steps1. Click Video Search to enter the Video Search page.2. Click Video Clip tab to search for video footage.3. Select the search type as Locked File.4. Select cameras.

1) Click in this camera panel.


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2) Select a current site or remote site from the drop-down site list to show itscameras.

3) Check the cameras you want to search.4) Click Close.

Note




search.7. Click Search to find the related video footage.

The search results will be displayed. You can switch between thumbnail and listmode to view.







Note



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7.3 Search Interval Video FootageYou can search for the video footage according to the configured interval.Perform this task when you need to search for the interval video footage.

Steps1. Click Video Search to enter the Video Search page.2. Click Video Clip tab to search for video footage.3. Select the search type as Interval.4. Set the interval.5. Select cameras.

1) Click in this camera panel.2) Select a current site or Remote Site from the drop-down site list to show its


Note




search.8. Click Search to find the related videos.





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- For list mode, click the object in Time Range column.- For thumbnail mode, click the image of the searched result.Previous




Note


7.4 Search Segmented Video FootageYou can search for the camera's video footage in specific number of segment.Perform this task when you need to search the video footage and segment it intospecific number of segments.

Steps1. Click Video Search to enter the Video Search page.2. Click Video Clip tab to search for video footage.3. Select the search type as Segment.4. Enter the number of segments.5. Select cameras.

1) Click in this camera panel.2) Select a current site or remote site from the drop-down site list to show its


Note



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Note


7.5 Search Transaction Event Triggered Video FootageYou can search for the video footage triggered by transaction event which containsPOS information.Perform this task when you need to search the transaction event triggered videofootage.

Steps1. Click Video Search to enter the Video Search page.


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2. Click Video Clip tab to search for video footage.3. Select the search type as Transaction Event.4. Enter the keywords that are contained in the POS information.

Note

• You can enter up to three keywords, and you should separate each one witha space.

• If you enter more than one keyword for search, you can select "|" to searchthe POS information containing any of the keywords, or select "&" to searchthe POS information containing all keywords.

5. Optional: Select Case Sensitive to search the POS information with case-sensitivity.

6. Select the device in the Camera field to search the transaction information.7. Optional: Click to switch the storage location between Main Storage or

Auxiliary Storage, and switch the stream between Main Stream or Sub-Stream.8. Set the time period for search in Time field.

- Select the predefined time period in the drop-down list.- Select Custom Time Interval to specify the start time and end time for the









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Note


7.6 Search ATM Event Triggered Video FootageYou can search for the video footage triggered by ATM event.Perform this task when you need to search for the ATM event triggered videofootage.

Steps1. Click Video Search to enter the Video Search page.2. Click Video Clip tab to search for video footage.3. Select the search type as ATM Event.4. Input the card number that is contained in the ATM information.5. Select the device to search the ATM information in the Camera field.6. Optional: Click to switch the storage location between Main Storage or

Auxiliary Storage, and switch the stream between Main Stream or Sub-Stream.7. Set the time period for search in Time field.

- Select the predefined time period in the drop-down list.- Select Custom Time Interval to specify the start time and end time for the






Play the previous video footage among the searched results.


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NextPlay the next video footage among the searched results.

Play in OrderAfter playing the current video footage, continue to play the next oneautomatically.

Note


7.7 Search VCA Event Related VideoYou can search video files where VCA events occur. And you can play or downloadthe found video files. The VCA events include motion detection, intrusion, and linecrossing.Perform this task when you need to search the video files where VCA events occur.

StepsNote

• This function should be supported by the device.• You can only search the VCA event related video of the current site's cameras.• Video files stored on a Hybrid Storage Area Network do not support VCA event

search.

1. Access the VCA Event search page and three ways are selectable.

Access fromLive View Page

a.Enter the Live View page, and start the live view of thecamera (refer to Start Live View in Area Mode.b.Move the cursor to the display window and click topop up the VCA Event search page.

Access fromPlayback Page

a.Enter the Playback page, and start playback of thecamera (refer to Normal Playback).b.Move the cursor to the display window and click topop up the VCA Event search page.

Access fromVideo SearchPage

Click Video Search → VCA Search → VCA Event enterthe VCA Event search page.


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2. Select the camera to search the video where the VCA event occurs.

Note

Perform this step when you access the VCA Event search page from the VideoSearch module.

3. In the Time field, set the time period for search.

Note

You can select Custom Time Interval to specify the start time and end time forsearch.

4. In the Draw VCA Rule field, click to open the rule settings window.

Note

Perform this step when you accessing the VCA Event search page from the VideoSearch module.

5. Select the VCA type, and draw the detection region.- Motion Detection: Click and drag on the display window to set the grid

rectangle as the detection region.- Line Crossing: Click and drag on the display window to set the detection line.- Intrusion: Click on the display window to set the vertex(es) for the detection

region and right-click to finish drawing.6. Optional: Click to delete the drawn region.7. Click OK to save the settings.

Note

Perform this step when you accessing the VCA Event search page from the VideoSearch module.

8. Adjust the sensitivity for detecting the event. The larger the sensitivity is, themore sensitive the detection is.

9. Click Search and the VCA events occurring in the defined region will bedisplayed.

10. Optional: Perform the following operations after searching the video file.

SwitchDisplay Mode

Click or to show the searched video in list modeor thumbnail mode.

Play Click the found video to start playback of the videofile.


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Note

For playback control instructions, refer to NormalPlayback. Some icons may not be available for VCAevent playback.

Download Hover the mouse over the video and click todownload the selected video file.

Download All Click Download All and select the format to downloadall the searched video files.

7.8 Search Face Picture and Related Video by PictureYou can upload a face picture for searching the face picture captured by the camerasand check the related video files when face picture captured.Perform this task when you need to search the face picture by picture.

Steps1. Click Video Search → VCA Search → Face Picture to enter the face picture

search interface.2. Select the camera(s) to search the face picture.3. In the Time field, set the time period for search.

You can select Custom Time Interval to specify the start time and end time forsearch.

4. Set a picture for search the face picture, and you can choose to use the addedperson's face picture or upload one as desired.- Search and selected the added person in the Person Name field.- Click Upload Picture to upload a face picture from local PC.

Note

The uploaded picture should be in JPG format and picture size should be nolarger than 1 GB.

The recognized face area will be marked on the face picture.

5. Drag the slider to set the similarity.6. Click Search.


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The searched pictures list on the right panel, and the display mode can be list orthumbnail mode.

7. Optional: Perform the following operations for the searched pictures.

Switch DisplayMode

Click or to show the searched results in list mode orthumbnail mode.

View Pictureand Video

Click the picture to view the large picture and the relatedvideo (if available).

Note

For playback control instructions, refer to NormalPlayback. Some icons may not be available for facepicture playback.

Download Click to download the current picture and video (ifavailable).Click Download All to download all the found picturesand videos.

Add to PersonList

Click and set the required parameters to add theperson to the person list. For details about how to set theparameter, refer to the Manage Person of HikCentralWeb Client User Manual.

SecondarySearch

Click to set the found picture as the source picture forface picture search again. The found face pictures of thesecondary search list.


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8 Video File Download

You can download the video file of the camera for local storage, such as saving themto your PC or connected USB device.

8.1 Download Video FileYou can download the video file of the camera and save them to your PC orconnected USB device.Perform this task when you need to download the video files.




3. Start normal playback a camera.

Note

For detailed configuration about normal playback and playback control, refer toNormal Playback.

4. Move the cursor to the display window and click on the appearing toolbarduring playback.

5. Click the icon to set the time duration.

Note

You can also drag the on the timeline to adjust the time duration.

6. Click the icon to set the saving path for the downloaded videos.7. Select the file format.

Note

You can select MP4 or AVI. For MP4, you can set password to encrypt the videofile.


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8. Optional: Check the checkbox to enable downloading the VSPlayer automaticallyafter starting to download the video files.

9. Click Save to start downloading the videos.

Note

• If you want to download all the video files of the cameras currentlyshown in Playback, click Download All above the display window andselect the cameras to download their videos.

• To view the downloading process, refer to Manage Downloading Tasks.

8.2 Manage Downloading TasksYou can view the ongoing or completed downloading task information and manageall the tasks (e.g., video downloading, vehicle information downloading), such asstarting, stopping, deleting and so on, in the Download Center.Perform this task when you need to manage the downloading task.

Steps1. Click Download Center on the My Dashboard to enter Download Center page.

Figure 8-1 Download Center2. Click All to check all the downloading tasks.3. Optional: Perform the following operation(s) for the downloading tasks.

PauseDownloading

Select an ongoing downloading task and click Pause.

ResumeDownloading

Click Start to resume the downloading, or click StartAll to resume all the paused tasks.


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DeleteDownloading Task Click to remove the downloading task, or click

Delete All to delete all the downloading records.For completed downloading task, you can also selectto delete the downloaded video files.

View DownloadedVideo

For completed downloading task, click Open File inOperation column to view the downloaded videofiles.

4. Click Downloading to check the ongoing downloading tasks.5. Click Done tab to check the completed downloading tasks.6. Optional: Click Download Player to download the player to your PC for playing

the downloaded video files.


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9 Check Alarm and Event

The alarm information (for example, motion detection alarm information) receivedby the Control Client displays. You can check the detailed information of the event oralarm, view the alarm linked video, manage the related information, and so on.

Note

You should configure the event or alarm settings via Web Client before you can checkthe related information and linkage actions via Control Client. For detailedconfiguration of event and alarm settings, refer to User Manual of HikCentral WebClient.

9.1 Perform Arming ControlYou can arm or disarm the selected device(s). After arming the device, the currentControl Client can receive the triggered alarm information from the device.Perform the task when you need to realize the arming control of devices.

Steps1. Click Alarm Center → Arming Control to open the Arming Control window.

Figure 9-1 Arming Control2. Set the filter condition on the left.3. Select the resource for arming control.

All the configured alarms of the selected resource will display.


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4. Perform arming control.- Click Disarm or Disarm All to disable the alarm detection and set the

disarming start time and duration. For example, if you set the disarmingduration as 1 hour, then the event detection will be enabled again in 1 hourafter the disarming start time.

Note

If you set to start disabling the alarm in a scheduled time, you can clickCancel Schedule to cancel this schedule.

- Click Arm or Arm All to enable the alarm detection.

Note

The disarming and arming control in Alarm Center only controls the alarmdetection on the current Control Client.

9.2 Search and View Resource's AlarmThe alarm information, such as motion detection, video loss, and video tamperingalarm, of the connected cameras and alarm inputs displays.

Before You StartArm the device first before the Control Client can receive the alarm information fromthe device. For details, refer to Perform Arming Control.Perform the task when you need to search and view resource's alarm.

Steps1. Enter the Alarm Center page and you can view the real-time alarms received by

the Control Client.Alarm Time (Control Client)

The Control Client time when the alarm starts.Alarm Source

The resource that occurred the alarm.Triggering Event

Display the type of the event that triggered alarm.Operation

SearchEnter the Alarm & Event Search module to search the recorded videofiles of the event and the related camera's video files of the alarm.


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Two-Way AudioStart two-way audio with the camera

DownloadDownload the alarm details, including alarm information, alarm picture,linked video, linked map, etc.

Display on Smart WallDisplay the alarm video on smart wall.

DeleteDelete the alarm.

Note

The available operation changes according to the alarm linkage of thecamera. For detailed configuration, refer to User Manual of HikCentral WebClient.

2. Set the filter conditions to display the required alarms only.Mark Status

Mark the alarm information and the marked items can be filtered.Alarm Priority

The priority including low, medium, high and custom level which indicatesthe urgent degree of the alarm.

Alarm StatusThe status of the alarm, including Start, Unacknowledged; Start,Acknowledged; Stop, Unacknowledged; Stop, Acknowledged. Start meansthe alarm has not stopped yet and Acknowledged means the alarm has beenacknowledged by the user.

Alarm CategoryThe alarm type configured when acknowledge the alarm to indicate whatkind of alarm it is.

The alarms will be automatically filtered by the configured conditions and displayon the page.

3. Select an alarm to view.The alarm linked video (if any) shows on display window and the alarm sourcelinked map (if any) appears as well.

4. Optional: Perform the following operation(s) after selecting the alarm.


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Play Video fromAlarm Time

Click Go to Alarm Time to play the video from thealarm time.

Get Live View ofRelated Camera

Click Live View to view the live video of the relatedcameras.

Display LinkedVideo on SmartWall

Click Display on Smart Wall to play the videos onsmart wall.

Note

For setting the related camera of the alarm, refer toUser Manual of HikCentral Web Client.

Sort Alarms Click on the column name of the alarm list and select aproperty to sort the alarms by the selected property.

Clear Alarm Click Clear Alarm Info to clear the displayed alarmrecords.

View HistoryAlarm

Click History Alarm to enter the Alarm & Event Searchmodule to search the history alarms.

9.3 Search Event/Alarm LogsYou can search the event and alarm log files of the added resource for checking.

Before You StartYou should configure the event and alarm settings via Web Client. See User Manualof HikCentral Web Client for details.Perform this task when you need to search event or alarm logs.

Steps1. Enter the Alarm & Event Search module and click the Alarm Search or Event

Search tab.2. Select the types of event source.

Note

The Remote Site is only available for the Central System with Remote SiteManagement module (based on the license you purchased).

3. Set search conditions for different event source types.4. Set the time range for search.


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- Select a predefined time period for search.- Select Custom Time Interval and specify the start time and end time for

search.5. Click Search.

The matched event or alarm logs display on the list.

6. Optional: Perform the following operation(s) after searching alarms or events.

View AlarmDetails

Click the Name field of the searched event or alarm toview the details and the linked picture, video, and map.

View EventDetails

Click the Name field of the searched event to view thedetails and linked video.

Start Two-WayAudio

Click to start two-way audio with the camera if thecamera supports two-way audio function.

Save Logs to PC Click to download the log to your PC.

Export Alarmsor Events

Click Export and select the format to save the foundevents or alarms to your PC.

9.4 Manually Trigger User-Defined EventThe system provides user-defined event which is used if the event you need is not inthe provided system-related event list, or the generic event cannot properly definethe event received from third-party system. On the Control Client, you can trigger auser-defined event manually and it will activate a series of actions according to thesettings on Web Client.

Before You StartAdd the user-defined event to the system and determine what happens when youmanually trigger it, such as setting it as the alarm source, as start/end of the alarm'sarming schedule, or as the alarm linkage actions. For details, refer to User Manual ofHikCentral Web Client.Perform this task if you need to trigger a user-defined event manually on the ControlClient.

Steps1. In the Monitoring or Alarm Center module, click Trigger Event.

The user-defined events added to the system will display.

2. Select the event you want to trigger and click OK.


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9.5 View Pop-up Window Triggered by AlarmAfter enabling the alarm linkage of Trigger Pop-up Window on the Web Client, andenabling the pop-up window function on the Control Client, the alarm window willopen when the corresponding event/alarm is triggered.

Before You StartEnable the alarm linkage of Trigger Pop-up Window on the Web Client, and enablethe pop-up window function in the Alarm Center on the Control Client. For settingthis alarm linkage, refer to the User Manual of HikCentral Web Client.Perform the task when you need to view the pop-up window triggered by alarm.

Steps1. View the alarm details including alarm source, alarm time, triggered event type,

alarm status, etc., in the pop-up window when alarm is triggered.

Figure 9-2 Alarm Details Page2. Optional: Set the alarm priority, the alarm category, and input the note for the

alarm according to actual needs.3. Click Picture/Video/Map tab to view the alarm related cameras' captured

pictures, the playback when alarm occurs, and view the camera/alarm inputlocation on the map (if configured).

Note

When viewing the video files of the related camera, you can click Go to AlarmTime to play the video from the alarm time. You can also click Live View to view


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the live video of the related cameras, or click Display on Smart Wall to play theplayback on smart wall.

4. Click the Acknowledge to acknowledge the alarm.The alarm status becomes Acknowledged.

5. Optional: Click Previous or Next to view the previous or next alarm information.6. Optional: Uncheck Enable Pop-up Window checkbox to disable pop-up window

when alarm triggers.

Note

When the pop-up window remains open, the later alarm, if alarm priority ishigher, will be displayed in the pop-up window, replacing the earlier one.


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10 Map Management

After properly configuring the map settings via the Web Client and enabling the mapfunction on Monitoring module, you can view and manage the map, such aszooming in or zooming out the map, locating the resources on the map. You canview and operate the added resources on the map, such as getting the live view andplayback of the cameras, UVSSs, and doors, setting the arming control for cameras,alarm inputs, UVSSs, and doors, and so on.

Note

• If the GIS map doesn't show properly, all the current site's and Remote Site's E-map thumbnails are displayed. Click one E-map to view details.

• If you enable the GIS map function of the Central System via Web Client, youenter the configured GIS map. All the current site's and Remote Site's E-mapthumbnails are displayed under the GIS map. Click one E-map to view details.

10.1 Operate Hot SpotThe cameras, alarm inputs, alarm outputs, doors, and Under Vehicle SurveillanceSystems (UVSSs) added on the map are called the hot spots. The hot spots show thelocations of the cameras, alarm inputs, alarm outputs, doors, and Under VehicleSurveillance Systems (UVSSs). You can operate the hot spot, such as starting live viewof the camera, UVSS, and door, arming or disarming the camera, alarm input, door,and UVSS, and so on.

10.1.1 Preview Hot Spot

You can view locations of the cameras, alarm inputs, alarm outputs, doors, andUnder Vehicle Surveillance Systems (UVSSs). You can also set the arming control andview the history alarms of the surveillance scenarios through the hot spots.

Before You StartConfigure the map settings via the Web Client. For details, see User Manual ofHikCentral Web Client.Perform this task when you need to preview hot spot.



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2. Click Map Disabled to display the map.3. Click the hot spot and a window opens displaying the related functions.

Note

If there is an alarm triggered on the hot spot, the alarm icon will appear on thetop left corner of the hot spot icon .

4. Operate in the pop-up dialog.- For camera and UVSS hot spot: Check the live view and playback of the

camera, view its status, area, and remark, set the arming control, and viewthe history alarms.

Note

• To view the live view and playback of the camera, the user should beassigned with permissions of live view and playback of the camera. Fordetails, please refer to the User Manual of HikCentral Web Client.

• For details about arming control, see Perform Arming Control.• For details about viewing history alarms, see View History Alarm.

- For alarm input hot spot: View its status, area, and remark, set the armingcontrol, and view the history alarms.

- For alarm output hot spot: Turn on or off the linked alarm output.- For door hot spot: Check the live view and playback of the door, view the

door basic information, control the door status, set the arming control, andview the history alarms and access records.

10.1.2 Perform Arming Control

You can arm or disarm the hot spots via the arming control function. After armingthe device, the current Control Client can receive the triggered alarm informationfrom the hot spot.

Before You StartConfigure the map settings via the Web Client. For details, see User Manual ofHikCentral Web Client.Perform the task when you need to realize the arming control of hot sports.

Steps1. Click Monitoring on My Dashboard to enter the Monitoring page.2. Click Map Disabled to show the map.3. Click the hot spot.


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A window on which the related functions of the hot spot display is opened.

4. Click Arming Control to activate the Arming Control window.

Figure 10-1 Arming Control PageThe information of the enabled alarms (e.g., motion detection, video loss)displays, such as alarm name, alarm priority and source IP address.

5. Perform arming control of the selected hot spot.- Click Disarm or Disarm All to disable the alarm(s) and set the disarming start

time and duration.

Note

For example, if you set the disarming duration as 1 hour and the start timeas 2018-03-26 18:05, then the event detection will be enabled again after2018-03-26 19:05.

- Click Arm or Arm All to enable the alarm(s).

10.1.3 View History Alarm

You can check the history log related to an alarm.Perform this task when you need to view the history alarm.

Steps1. Click Monitoring on My Dashboard to enter the Monitoring page.2. Click Map Disabled to display the map.3. Click the hot spot.


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A dialog pops up on which the related functions of the hot spot display.

4. Click History Alarm to activate the History Alarm window.

Figure 10-2 History Alarm5. Set the search conditions.6. Set the time period for searching the alarms.7. Select the triggering event from the drop-down list.8. Click Search to start searching the logs of the alarm.

The search results will display in the list and you can check the history alarm'sdetailed information.

10.2 Preview Hot RegionThe hot region function links a map to another map. When you add a map toanother map as a hot region, an icon of the link to the added map is shown on themain map. The added map is called child map while the map to which you add thehot region is the parent map.

Before You StartConfigure the map settings via the Web Client. For details, see User Manual ofHikCentral Web ClientPerform this task when you need to preview the hot region.


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Steps1. Click Monitoring on My Dashboard to enter the Monitoring page.2. Click Map Disabled to display the map.3. Click the hot region and a window opens displaying the related functions.

Note

If there is an alarm triggered in the hot region, the alarm icon will appear on thetop left corner of the hot region icon .

4. Click the E-map thumbnail to jump to the child map and view the elementsadded on the E-map.

10.3 Operate MapOn the Map page, you can perform one or more operations of the followings, suchas zooming in or out map, selecting resource(s) on map, adding label, printing map,displaying map in full screen mode, and so on.Zoom in/Zoom out Map

Use the mouse wheel or click or to zoom in or zoom out on the map.Select Resource(s) on Map

Click , select , and drag on the map to select resource(s).Add Label

Click , select to add a label with description to the map.Capture

Click , select , and drag on the map to select an area. You can save thisarea as a picture to local PC.

Print Map

Click and select to print the map.Filter

Click and select the object type you want to show on the map.Locate Resource on Map

Move the cursor to the resource or site in the device list and click to locate theresource on the map. The located resources can be displayed in the center of themap.


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Note

Only when the resource is added to the map, you can locate the resource onmap.

Drag Resources on Map for Live View or PlaybackSee View Map in Live View or View Map in Playback for details.


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11 Search Vehicles Recognized by ANPRCamera or Under Vehicle SurveillanceSystem

If the added Automatic Number Plate Recognition (ANPR) camera or Under VehicleSurveillance System (UVSS) is properly configured, and the vehicle license platenumber is recognized by the camera, you can search the related vehicle passinginformation.Perform the this task when you need to search for a vehicle.

Steps1. Enter the Vehicle Search page.

- Click Vehicle Search on My Dashboard to enter the Vehicle Search page.- Start live view of the ANPR camera or UVSS, move the cursor to the

recognized license plate number, and click to enter the Vehicle Searchpage.

Figure 11-1 Vehicle Search Page2. Set the search conditions.

1) Select Camera or Under Vehicle Surveillance System from the drop-downlist.

Note

For camera, you can click and select the ANPR camera(s).

2) Optional: Set the mark information, country or region, plate number, andvehicle owner for search.


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Note

For plate number and vehicle owner, you can input the keywords to fuzzysearch the vehicles.

3) Set the time for search.- Select to search the vehicles today, yesterday, current week, last 7 days, and

last 30 days.- Click Custom Time Interval to set the search time range.

3. Click Search.The vehicle passing records that match the search conditions will display in thelist.

Note

You can click or to switch between List Mode and Thumbnail Mode.

4. Optional: Perform the following operations after search.

Mark Vehicle Click to mark the vehicle. The marked vehicles can befiltered when searching the related vehicle passinginformation recorded by the camera or UVSS.

Add to List If the vehicle is not added to the vehicle list, you can addthe new vehicle to the vehicle list manually. Click toadd the vehicle. SeeAdd to Vehicle List for details.

DownloadVehicleInformation

Click to download the vehicle information. For detailsabout downloading, refer to Manage DownloadingTasks.

View Picture Click the Plate Number column and click Picturetab toview the captured vehicle picture or undercarriagepicture.

View Video Click the Plate Number column and click Video to viewthe linked video file of the passing vehicle.

Note

• When viewing the video file of passing vehicles, youcan control the playback.

• Click Go to Monitoring to switch to Monitoring page.• Click to export the video file to the local PC.


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Export VehicleInformation

Click Export in the upper-right corner to export thesearched vehicle records to a PDF file.

Note

Up to 100 vehicle records can be exported at one time.

Edit Click Edit to modify the recognized license plate numberas needed.


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12 Search Access Control Event

You can search the person information of the access control events triggered on theadded doors via the Control Client by setting the search conditions.

Before You StartConfigure the access control event on the Web Client. For details, refer to UserManual of HikCentral Web Client.Perform this task to search the access control events.

Steps1. Click Access Control on My Dashboard.2. Click to select the door(s) to search the triggered events.3. Set the search conditions.

Access ResultThe event's result, including access granted and access failed.

Access ModeThe access control event type

4. Click Search.The matched access records will display.

5. Optional: Click the person name in the Name column to view the event details,including the recorded video of the door's related camera (if configured), personinformation, and access information.

6. Optional: Click in the Operation field to download the event information,including the event details, the person information, person profile, and recordedvideo file (if configured).

7. Click Export to export the searched access control events details (includingperson name, person ID, event time, door, access result, and access mode) andyou can save it in your PC.

Note

The exported file is in CSV format.


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13 Manage Smart Wall

You can display the decoded video streams from the encoding devices on smart wall.Click Smart Wall on My Dashboard to open the Smart Wall page.

Figure 13-1 Smart Wall PageThe following icons are available on the Smart Wall window.

Icon Description

Synchronize the smart wall information.

Note

When the smart wall of the HikCentral changed (e.g., more smart wallare added), a red dot will appear on the top right corner of the icon.

Select Auto-Switch Stream Type to switch the stream type automaticallyor select Display Window No. to display the window No. on the smartwall.

Save the current settings to the view or to other view. In this way, you caneasily view the required live videos on the smart wall by calling this view.

/ Unlock or lock the window. When you lock the window, you cannotdisplay the video on this window or stop decoding and displaying on thewindow.

Set the window division for the selected display window of smart wall.Click on the split window to enlarge the window.


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Icon Description

/ Display three / two smart walls in line.

Display the smart wall in the center of the window.

13.1 Decode and DisplayAfter setting the smart wall via Web Client, the video streams from the camera canbe decoded and displayed on the smart wall.

Before You StartAdd the smart wall via Web Client. For details, refer to User Manual of HikCentralWeb Client.Perform this task when you need to decode the video streams and display video onsmart wall.

Steps1. Click Smart Wall on My Dashboard to enter the Smart Wall page.2. Select Camera or Signal Source as the encoding device type.3. Select the site to display the cameras added on this site.

Note

It is only available for the central system with Remote Site Management module(based on the license you purchased).

4. Drag the camera or signal source from left panel to the display window of smartwall.The video stream from the camera will be decoded and displayed on the smartwall.

5. Select a display window which is linked with the camera.The live video of the camera displays on the window in the lower panel of theinterface.


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Figure 13-2 Display Live Video on Smart Wall6. Optional: Perform the following operation(s) after decoding and display the

video on the smart wall

View CameraStatus

Click to show the camera's frame rate, resolution,and stream format.

Switch Stream Click or to switch the live view stream to mainstream or sub-stream.

Open PTZControl

Click to enable (Pan, Tilt, Zoom) PTZ control functionon the display window. Click again to disable thefunction. You can also perform PTZ control and setpreset, patrol, and pattern on PTZ control panel. See PTZControl for details.

Switch toPlayback

Click to switch to playback mode. For details, refer toPlay Video File.

Stop Decodingand Displaying

Click or to stop the decoding and displaying for thespecified window or all windows.

Note

For the locked windows and alarm linked windows, youcannot stop the decoding and displaying of the windows.

13.2 View Settings


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You can set the view and organize the views into a group for displaying the video onsmart wall conveniently. You can also perform view auto-switch for the view groupon the smart wall.

13.2.1 Add View

You can add the frequently used cameras and smart walls as the custom view andorganize the views into the view group for displaying the video on smart wallconveniently.Perform this task when you need to add view.

Steps1. Click Smart Wall on My Dashboard to open the Smart Wall window.2. Drag the cameras to the display window of the smart wall.3. Click to open the View window.4. Select one view group.5. Click to open Add View window.6. Enter the view name.7. Click OK to save the view.8. Optional: Perform the following operation(s) after adding the view.

Start Decodingand Displaying

Click the view to start decoding and displaying thevideo of the cameras on smart wall conveniently.

Edit View Edit the settings of the custom view and click tosave the current view as another view.

Delete View Click to delete the view.

Adjust ViewOrder

Select one view and click or to move up or downthe view to adjust the order.

13.2.2 Add View Group

You can add a view group to manage the views.Perform this task when you need to add view group.

Steps1. Click Smart Wall on My Dashboard to open the Smart Wall window.


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2. Click to open the View window.3. Click to open Add View Group window.4. Enter the group name.5. Click OK to add the group.6. Optional: Perform the following operation(s) after adding the view group.

Edit View Group Select the view group and click to edit the viewgroup name.

Delete ViewGroup

Select the view group and click to delete the view.

13.2.3 Perform View Auto-Switch

You can switch the added views belonging to the same view group automatically.

Before You StartAdd at least two views into one view group.Perform this task when you need to perform the view auto-switch.

Steps1. Click Smart Wall on My Dashboard to open the Smart Wall window.2. Click to open the View window.3. Set the auto-switch interval beside the view name.4. Click beside the view group name.

The views belonging to the view group will start switching automatically.

13.2.4 Create a Roaming Window

Windowing is to open a new window on the screen(s). The window can be within ascreen or span multiple screens. You can move the window on the valid screens asdesired and this function is called roaming.Perform this task when you need to create a roaming window.

Steps1. Click Smart Wall on My Dashboard to open Smart Wall window.2. Click and drag on the screens which are linked to decoding outputs to open a

window.


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Note

Screens linked to BNC outputs are not available for opening a window.

Figure 13-3 Open a Window3. Optional: Perform the following operation(s) after opening a window.

Roam Click and hold the window and move the window on thevalid screens.

AdjustWindow Size

Move your cursor to the window and adjust its size whenthe cursor becomes directional arrow.

EnlargeWindow

Double-click the window and it will enlarge to fill thespanned screens and display on the top layer. Double-click again to restore.

DisplayWindow onTop Layer

Select one window when there're overlapped windowsand right-click the window to display on the top layer.


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14 Generate People Counting Report

You can view the people counting statistics of the people counting camera(s) in a linechart or histogram. You can also export the detailed data to local storage.

Before You StartAdd a people counting camera to HikCentral and properly configure the camera witha people counting rule for the required area. To add a people counting camera,please refer to the User Manual of HikCentral Web Client. To configure the peoplecounting rule,please refer to user manual of people counting camera.

Note

People Counting Statistics is not supported by the remote site.

Perform this task when need to generate people counting report.

Steps1. Click People Counting on My Dashboard to enter the People Counting page.

Figure 14-1 People Counting Page2. Click to select the people counting camera(s) to search.

Note

• Only people counting cameras will be displayed here.• Up to eight people counting cameras can be selected for statistics at the

same time.


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3. Select the report type as daily report, weekly report, monthly report, or annualreport. You can also customize the time interval.

4. Set the time period for search in the Time field.

Note

For Custom Time Interval, you need to set the start time and end time.

5. Click Search.The statistics of all the selected will be displayed in the right panel.

6. Perform the following operation(s) after generate the people counting statistics.

View Entered /Exited / BothEntered and ExitedStatistics

Select Enter, Exit, or Enter and Exit from the drop-down list. The total statistics and all the selectedcameras' statistics will be displayed and marked withdifferent colors.

Switch betweenLine Chart andHistogram

Click or to switch to line chart or histogram.

Note

By default, the statistics are shown in line chartform.

Play Linked Video Click the line or rectangle to play the linked video.

Export Statistics Click Export to save the detailed data of peoplecounting to a local PC in CSV format.


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15 Generate Heat Map Report

Heat map is a graphical representation of data represented by colors. The heat mapfunction of the camera is usually used to analyze the visit times and dwell time ofcustomers in a configured area.

Before You StartPlease add a heat map network camera to the HikCentral and properly configure thecorresponding area. Please refer to the User Manual of HikCentral Web Client fordetails. The added camera should have been configured with heat map rule. Pleaserefer to the User Manual of the heat map network camera for details.

Note

Heat Map is not supported by the remote site.

Perform this task when you need to generate heat map report.

Steps1. Click Heat Map on My Dashboard to enter the Heat Map page.

Figure 15-1 The Heat Map Page2. Click to select a heat map camera in the area panel.

Note

Only heat map camera will be displayed here.

3. Select the report type as daily report, weekly report, monthly report, or annualreport.


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4. Optional: Click to specify the time or time period as desired.

Note

For Custom Time Interval, you need to set the start time and end time.

5. Click Search.The heat map of camera will be displayed. In the heat map, the red color block(255, 0, 0) indicates the most welcome area, and blue color block (0, 0, 255)indicates the less-popular area.

6. Optional: Click Export to save the heat map report (PDF file) to your PC.


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16 Health Monitoring

The status of the VSM server, Recording Server, Streaming Server, connectedcameras, doors, Under Vehicle Surveillance Systems (UVSSs), encoding devices,decoding devices, and access control devices displays, such as VSM's working status,cameras' online status and recording status.Perform this task when you need to view the resources status.

Steps1. Click Health Monitoring on My Dashboard to enter the Health Monitoring page.

Figure 16-1 Health Monitoring2. Click tab to enter the Status Overview page.

Note

• You can click on the numbers and status type on the chart to enter thecorresponding status page to view the details.

• For encoding devices, access control devices, decoding devices, doors,Remote Sites, and UVSSs, you can view the offline statistics. Click on theoffline numbers to enter the offline device page to view the details.

• For VSM, you can view the incoming or outgoing streaming situation. If anexception or warning appears in CPU or memory, you can also view the CPUusage or memory usage.

• The Remote Site status is only available for the Central System with RemoteSite Management module (based on the license you purchased).

3. Move the mouse to the menu on the left, and you can enter the detailed statuspage of cameras, doors, UVSSs, Remote Sites, Recording Servers, encoding


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devices, access control devices, decoding devices, and Streaming Servers. Herewe take Camera Status as example.1) Click tab to enter the Camera Status detailed page.

Figure 16-2 Camera Status2) In the area panel on the left, select one Remote Site and select an area.

The information of cameras belonging to the area displays.3) Click the camera name to view its status and basic information.4) Click the Address field to go to the Encoding Device status page or Remote

Site status page to view the device or Remote Site status.

Note

Address refers to the IP address or domain name of the device or remote sitethat the camera belongs to.

5) Optional: If the camera's event or alarm configuration is exceptional, an icon will appear near the camera name. Contact the admin user to edit the

configuration via Web Client.6) Optional: Check Include Sub-area to display the cameras belonging to the

sub-areas of the selected area.7) Optional: You can check All Exceptions to display the cameras in exceptional

status only. You can also select the detailed exception type from the drop-down list to display the specific exception only.

8) Click in the Operation column to go to Web Client.4. Optional: For Remote Site status, you can do one or more of the followings.

Restore AllConnection Mode

Click Restore All Network Connectionsto restore allthe connection mode of added remote sites toAutomatically Judge mode.


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Switch AccessMode

Click or in the Operation column to switch theaccess mode between Automatically Judge mode andProxy mode.

5. Optional: For Encoding Device status, click Switch Device Access Mode to switchthe access mode: Restore Default, Automatically Judge, Direct Connection, andProxy.

Note

When the encoding device is in the same LAN with the VSM, the DirectConnection mode is not available.

6. Optional: For Hybrid Storage Area Network (Hybrid SAN) status, you can viewthe hardware status and HDD status. If the status is exceptional, you can clickHardware Status or HDD Status column to view the details.

7. Optional: For Door status, you can click to control the door status.Unlock

Unlock the door once.Lock

Lock the door once.Remain Unlocked

Keep the door unlocked.Remain Locked

Keep the door locked.


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17 Log Search

You can search and view the log files of the VSM, remote site, cameras, and smartwalls connected to it.The server logs refer to the log files of the VSM, the remote site logs refer to the logfiles of the remote site, the device logs refer to the log files of the connectedcameras and are stored on the local device, and the smart wall logs refer to the logfiles of the connected smart walls.

17.1 Search Server LogsYou can search the server logs.Perform this task when you need to search the server logs.

Steps1. Click Log on the control panel to enter the Log page.2. Select Server Logs from the drop-down list.3. Select the Log Type and the corresponding search condition.

Note

There are two log types available, including Operation Log, and System Log.• Operation Log:You can select the operation type.• System Log: You can select the system type.

4. Select the time period.

Note

You can select Custom Time Interval to specify the start time and end time forthe search.

5. Click Search.The matched log files with details will be displayed in the list.

Note

Please narrow the search condition if there are too many log files.


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17.2 Search Remote Site LogsYou can search the remote site logs which refer to the log files of the remote site.Perform this task when you need to search the remote site logs.

Steps1. Click Log on the control panel to enter the Log page.2. Select Remote Site Logs from the drop-down list.3. Select the site for searching the log files.4. Select the Log Type and the corresponding search condition.

Note

There are two log types available, including Operation Log, and System Log.• Operation Log:You can select the operation type.• System Log: You can select the system type.

5. Select the time period.

Note


6. Click Search.The matched log files with details will be displayed in the list.

Note


17.3 Search Device LogsYou can search the device logs, which refer to the log files of the connected camerasand stored on the local device.Perform this task when you need to search the device logs.

Steps1. Click Log on the control panel to enter the Log page.


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2. Select Device Logs from the drop-down list.3. Select the device.4. Select the Major Type and the corresponding Minor Type.5. Select the time period.

Note


6. Click Search.The matched log files with details will display in the list.

Note


17.4 Search Smart Wall LogsYou can search the smart wall logs refer to the log files of the connected smart walls.Perform this task when you need to search smart wall logs.

Steps1. Click Log on the control panel to enter the Log page.2. Select Smart Wall Logs from the drop-down list.3. Select the operation type4. Select the user name.5. Select the time period.

Note


6. Click Search.The matched log files with details will display in the list.

Note



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17.5 Back Up LogsYou can export the log files to your PC.Perform this task when you need to export the log files to your PC.

Steps1. Click Log on the control panel to enter the Log page2. Search for log files.3. Click Export and select a local saving path.4. Click Save to export the matched log files in CSV format.


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18 Tools

The system Control Client provides multiple tools: Smart Wall, VSPlayer, Broadcast,and Two-Way Audio.Smart Wall

Play the live view or playback on smart wall. See Manage Smart Wall for details.VSPlayer

Play the video files stored on your PC. See Play Video via VSPlayer for details.Broadcast

Broadcast messages to the selected areas. See Broadcast Messages for details.Alarm Output

Turn on/off the alarm outputs of the connected camera. See Perform AlarmOutput Control for details.

Two-Way AudioStart talking to the selected camera. See Perform Two-Way Audio for details.

18.1 Play Video via VSPlayerYou can run the VSPlayer software and play the video files via the software.Perform this task when you need to play video via VSPlayer.

Steps1. Click VSPlayer on the control panel to run the VSPlayer.

The available video files display on the playlist.

2. Double-click the video to play it.3. Optional: Click in the upper-right corner of the VSPlayer page and select User

Manual to view the VSPlayer's user manual for more detailed operationinformation.

18.2 Broadcast MessagesYou can broadcast messages to the selected areas.Perform this task when you need to broadcast messages.


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Note

This function is not supported by the devices added in remote site.

Steps1. Click Broadcast on the control panel to open the broadcast window.2. Broadcast messages to device.

- Click Start to broadcast messages to a specific device.- Click Start All to broadcast messages to all added devices.

18.3 Perform Two-Way AudioTwo-way audio function enables the voice talk between the Control Client anddevices. You can get and display not only the live video but also the real-time audiofrom the device in the Control Client, and the device can also get the real-time audiofrom the Control Client and play the audio.Perform this task when you need to perform the two-way audio function.

Note


Steps1. Click Two-Way Audio on the control panel to open the two-way audio window.2. Click Select Camera to open the select camera window.3. Select a camera and click OK.4. Click Start to start the two-way audio.5. Optional: Click to adjust the microphone volume, and click to adjust the

speaker volume.

18.4 Perform Alarm Output ControlYou can turn on/off the alarm outputs of the connected camera.Perform this task when you need to control the alarm output.

Note



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Steps1. Click Alarm Output Control on the control panel to open the alarm output

control window.2. Turn on/off the device's alarm output.

- Click Turn On/Turn Off to turn on the specific device's alarm output on.- Click Turn On All/Turn Off All to turn all devices' alarm outputs on.


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19 System Settings

The System page contains basic settings and application settings. Use Basic Settingsto configure general parameters, image parameters, file saving paths, and keyboardand joystick settings. Use Application Settings to configure alarm sounds, and theicons shown on the Live View toolbar and Playback toolbar.

19.1 Set General ParametersYou can set the frequently-used parameters, including the network performance,picture format, etc.Perform this task when you need to set general parameters.

Steps1. Click System on the control panel to enter the System page.2. Click General to enter the General Settings tab page.3. Configure the general parameters.

Network PerformanceSet it as Normal, Better or Best according to the current network conditions.

Picture FormatSet the file format for the captured pictures during live view or playback.

Maximum ModeSelect Maximize or Full Screen as the maximum mode. For selectingMaximize, the client will be maximized and the task bar will display. Forselecting Full Screen, the client will be displayed in full-screen mode.

Auto-loginThe system will remember the user name and password and log in to theControl Client automatically.

Resume Last InterfaceRestore the interface last opened when you run the client next time.

4. Click Save.

19.2 Set Image Parameters


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You can set image parameters, including view scale, video caching, etc.Perform this task when you need to set image parameters.

Steps1. Click System on the control panel to enter the System page.2. Click Image to enter the Image Parameters page.3. Configure the image parameters.

View ScaleThe view scale of the video in live view or playback. You can set it set as FullScreen, 4:3, 16:9, or Original Resolution.

Video CachingLarger frame caching will result in better video performance. It is determinedbased on network performance, computer performance, and bit rate.

Auto-change Stream TypeWhen On, changes the stream type automatically in live view according towindow division and the size of the display window.

Enable HighlightEnable this function to mark the detected objects with green rectangles inlive view and playback.

VCA RuleWhen On, displays the VCA rule in the live view and playback.

GPU Hardware DecodingWhen On, enables the GPU decoding for live view and playback to save CPUresources.

Note

• Your PC must support GPU decoding.• After enabling GPU decoding, restart live view and playback for GPU

decoding to take effect.• If the client shows a blurred screen after enabling GPU decoding, disable

GPU decoding.• If GPU decoding is enabled, Overlay Transaction Information, fisheye

dewarping in live view and playback are not supported.

Overlay Transaction InformationWhen On, displays the transaction information on the live view and playbackimage.


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Overlay Temperature InformationWhen On, displays the temperature information on the live view andplayback image.

4. Click Save.

19.3 Set File Saving PathYou can set the saving paths for the files you downloaded to your PC (manualrecorded or downloaded video files, captured pictures, and package files). You canalso configure the FTP server to save manual recording files and pictures.Perform this task when you need to set file saving path.

Steps1. Click System on the control panel to enter the System page.2. Click File to enter the File Saving Path Settings page.3. Set the local saving path for the files.

Save Video toThe video files refer to the manual recording files during live view, theclipped video during playback, the downloaded recording files duringplayback and the recording files downloaded from the Download Centerpage.

Save Picture to:The pictures refer to the captured pictures during live view and playback.

Save Package toThe package files refer to the client installation packages.

4. Configure the FTP server.5. Click Save.

19.4 Set Keyboard and Joystick ParametersYou can set shortcuts for the following hardware for quick and convenient access tothe commonly used actions: DS-1003KI and DS-1004KI keyboard, PC keyboard, USBjoystick, and USB keyboard.Perform this task when you need to set keyboard and joystick parameters.


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StepsNote

For detailed operations of connecting the DS-1003KI, DS-1004KI, and DS-1005KIkeyboard to a PC that runs Control Client, refer to the user manual of correspondingkeyboard.

1. Click System on the control panel to enter the System page.2. Click Keyboard and Joystick to enter the Keyboard and Joystick Parameters page.3. Set parameters for different kinds of keyboard and joystick.

- For DS-1003KI and DS-1004KI keyboards, select the serial port from thedrop-down list.

- For PC keyboards, USB keyboards, and USB joysticks, select a function, anddouble-click the item field to select the compound keys operation or numberfrom the drop-down list to set it as the shortcuts for the function.

4. Click Save.

19.5 Set Alarm SoundWhen an alarm, such as a motion detection alarm, video exception alarm, etc., istriggered, you can set the client to give an audible warning, and you can configurethe sound of the audible warning for different priority levels.Perform this task when you need to set alarm sounds.

Steps1. Click System on the control panel to enter the System page.2. Click Alarm Center to enter the Alarm Sound Settings page.3. Select the alarm sound type.

- If you select Voice Engine, the PC will play the voice text configured on theWeb Client when the alarm is triggered.

Note

The Voice Engine function should be supported by the operating system ofyour PC.

- If you select Local Audio Files, follow steps 4 and 5.4. Click Browse and select audio files from the local PC for different alarm levels.


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Note

• For configuring the priority level, refer to the User Manual of HikCentral WebClient.

• The format of the audio file can only be *.wav.

5. Click to test the audio file.6. Click Save.


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UD09587B

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