Highway Emergency Response Operator

A well trained technician whose primary responsibility is to expedite the clean up and removal of any congestion causing incident that occurs on the interstate system.

HERO TRAINING 300 hours of controlled

environment training Minimum of 5 weeks on-

the-job training

Basic Auto Mechanics Traffic Control &

Incident Management Emergency Vehicle

Training 1st Responder Haz-Mat Interagency

Coordination Crash Victim Extrication Radio/Telephone

Protocol Legal Liability Issues 1st Responder First-Aid Push Bumper Training

Highway Emergency Response Vehicle

HERO Vehicles are equipped with:

Push Bumpers Traffic Control Devices Fuel Transfer Tank Retractable Arrow Board Jump Starting System Halogen Flood Lights First Aid Kits Air Compressor Air Tools

P.A. System Power Inverter Floor Jack Hand Tools Absorbent Materials Gasoline, Coolant Nextel Radios& 800MHz Radios

Types of Assistance

Providing small quantities of fuel Changing flat tires Jump starting vehicles Minor mechanical repairs Providing coolant/water Relocating stalled vehicles (from

hazardous locations) Transport stranded motorists Provide road and travel information

Setting up traffic control and/or detour routes at major incident scenes

HERO Unit

Total Assists for 2008

96,437

Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09

4,365

7,6297,197

7,876 8,071

9,000 9,162 9,228 9,488

8,415

7,227

8,779 8,690

Total HERO Assist

I-285

I-85

I-75

I-20

I-75/85

GA400

Other*

I-575

0 500 1000 1500 2000 2500 3000

I-575 Other Ga 400 I-75/85 I-20 I-75 I-85 I-28532 181 535 1029 1167 1424 1606 2708

Type Incidents & Detection

Wrecks15%

Stall70%

Debris/Othe8%

Abandon12%

Totals

HERO Oper80%

TMC13%

Other7%

Detection

GARY MILLSAPS

GEORGIA DOT – HERO Manager

gmillsaps@dot.ga.gov

(404) 894-3857