high school market assessment results presentation tuesday february 12, 2013
TRANSCRIPT
High School Market
Assessment Results
Presentation
Tuesday
February 12,
2013
Hig
h S
chool
Mark
et
Segm
ents
Mark
et
Share
• 2008-2009 High School Graduates
• Total: 2,958
• College Going: 2,047
• CCC Enrollees: 946
• 69% College Going Rate
• 32% Market Share
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
0
1,000
2,000
3,000
4,000
5,000
6,000
Clackamas County
Clackamas County K-12 Enrollment Forecast
Hig
h S
chool S
can
Purp
ose
• Image Of Clackamas Community College
• Students’ Attitudes Toward Attending Clackamas Community College
• Competitors In The Market
• Factors Important To A High School Student When Choosing A College To Attend
Purp
ose
• Personal Influencers As To What College To Attend
• Information Sources Used
• Technology Usage
• Profiles Of Students Most Likely To Attend Clackamas Community College
Meth
odolo
gy
• 300 High School Student Interviews
• 95% Reliability And ± 5.7% Error
• Selected Zip Codes Across Service Area
• Data Collection
• Telephone Interviews, Parental Permission Then Student Permission
• January 3 To 24, 2012
Regio
ns
Hig
h S
chools
Repre
sente
d
• Alliance Charter Academy, Canby High School, Clackamas High School, Clackamas Web Academy, Colton High School, Country Christian School, Estacada High School, Gladstone High School, La Salle High School, Milwaukie High School, Molalla High School, North Clackamas Christian School, Oregon City High School, Oregon City Service Learning Academy, Rex Putnam High School, West Linn High School, Wilsonville High School, Others
Definin
g M
ark
ets
• First Choice (14.1%)
• Listed CCC As First Choice For College To Attend
• Reasons Why CCC
• Get Basics Or Prerequisites
• Cost (Affordable Or Cheap)
• Nursing Program
• Close To Home
• Can Transfer To University/ Get Into Four-Year
Definin
g M
ark
ets
• Backup (6.7%)
• First Choices
• University Of Oregon, Oregon State University
• Listed CCC As Second To Fourth Choice To Attend
• Reasons Why
• Location
• Cheaper
• Get Basics And Transfer
Definin
g M
ark
ets
• Maybe, If (56%)
• First Choices
• Oregon State University, Do Not Know, University Of Oregon
• Did Not List CCC But Noted They Might Attend When Asked
• Reasons For Considering CCC
• If Cannot Get Into Or Afford First Choice College
• Get Two Years Of Four-Year Degree
• Local And Cheaper
Definin
g M
ark
ets
• No Way (23%)
• First Choices
• Oregon State University None/ Do Not Know
• Nothing Would Change Mind About CCC
• Reasons Why Would Not Attend
• Want A Four-Year
• Have Not Heard Much About It
• Does Not Have Program I Want
Definin
g
Marke
ts14%
7%
56%
23%
First Choice
Backup
Maybe, If
No Way
Penetration Of First Choice
0.8
0.4
0.0
Penetration Of Backup
0.3
0.2
0.0
Penetration Of Maybe, If
1.0
0.6
0.2
Penetration Of No Way
0.6
0.3
0.0
Unaid
ed
Aw
are
ness
• Clackamas Community College (37%)
• First Choice (86%)
• Oregon State University (7%), George Fox University, Portland State University, University Of Oregon
• Backup (55%)
• Oregon State University (15%), University Of Oregon, Portland State University, Warner Pacific College
Unaid
ed
Aw
are
ness
• Clackamas Community College (37%)
• Maybe, If (32%)
• Oregon State University (21%), University Of Oregon, Portland State University
• No Way (12%)
• Oregon State University (28%), Portland State University, University Of Oregon
Fam
iliarity
• Clackamas Community College (50%)
• First Choice (93%)
• Oregon State University (31%), Portland State University, University Of Oregon
• Backup (80%)
• University Of Oregon (30%), Oregon State University (30%), Portland State University
Fam
iliarity
• Clackamas Community College (50%)
• Maybe, If (44%)
• Oregon State University (45%), University Of Oregon, Portland State University
• No Way (28%)
• Oregon State University (54%), University Of Oregon, Portland State University
Keyw
ord
Descrip
tors O
f CC
C
• First Choice
• Big, Cheap, Convenient, Good, Helpful
• Backup
• Average, Cheap, Decent, Easier
• Maybe, If
• Local, Big, Close, Small
• No Way
• Community College, Small, Lower
• Clackamas Community College gives me a good chance of academic success
• 90% First Choice, 95% Backup, 82% Maybe, If, 63% No Way
• It is located close to my home• 95% First Choice, 95% Backup, 92% Maybe, If, 85% No Way
• Prepares students to transfer and be successful at a four-year college or university
• 86% First Choice, 100% Backup, 82% Maybe, If, 81% No Way
• Facilities are up-to-date and welcoming – a real campus environment
• 86% First Choice, 84% Backup, 74% Maybe, If, 60% No Way
• Faculty are approachable and care about students
• 76% First Choice, 74% Backup, 65% Maybe, If, 52% No Way
Attitudes Toward CCC
Percent Agree/ Strongly Agree
• Clackamas Community College is respected for the quality of its academic programs and services
• 81% First Choice, 90% Backup, 76% Maybe, If, 56% No Way
• Staff are extremely helpful in providing information and answering my questions
• 69% First Choice, 74% Backup, 62% Maybe, If, 46% No Way
• The majority of students at Clackamas Community College are older adults
• 48% First Choice, 42% Backup, 33% Maybe, If, 42% No Way
• I can get a good job after attending Clackamas Community College for two years
• 67% First Choice, 32% Backup, 44% Maybe, If, 29% No Way
Attitudes Toward CCC
Percent Agree/ Strongly Agree
Descrip
tions O
f
CC
C S
tudents
• First Choice
• Just Out Of High School, Only Needs Two-Year Degree, Plan On Transferring, Can’t Afford University, Not A Great GPA, Lower Income, GED, Slackers, Want To Change Vocations
• Backup
• Older, Hardworking, Looking For Cheap Education Close To Home, Technical Or Associate Degree, Learn A Quick Trade, Low Academic, Wants To Get Pre-requisites
Descrip
tions O
f
CC
C S
tudents
• Maybe, If
• Not Ready/ Can’t Afford Four-Year, Undecided, Stay Close To Home, Go Directly To Job, Intelligent, Smart, Hardworking, Looking For A Future, Creative, Independent
• No Way
• Can’t Afford State College, Do Not Have The Grades, Did Not Do Well In HS, Less Fortunate, GED, Party Animal, Not Academically Ready, Undecided, Basics First
Educa
tion N
eeded
For
Care
er First
ChoiceBackup
Maybe, If
No Way
Technical Or Career Training 4.8 0.0 1.2 0.0
Some College 0.0 10.0 1.2 0.0
Two-Year College Degree (Associate)
16.7 10.0 7.1 1.4
Four-Year College Degree (Bachelor’s)
47.6 60.0 58.3 49.3
Graduate Degree 16.7 20.0 25.6 42.0
Do Not Know 14.3 0.0 6.5 4.3
Pla
nned
Enro
llment
Sta
tus
• First Choice
• 58% Full-Time
• 37% Part-Time
• Backup
• 84% Full-Time
• 16% Part-Time
• Maybe, If
• 73% Full-Time
• 15% Part-Time
• No Way
• 98% Full-Time
• 0% Part-Time
Colle
ge P
aym
ent
Pla
ns First
ChoiceBacku
pMaybe
, IfNo
Way
Financial Aid 45.2 35.0 29.3 27.5
Loans 28.6 30.0 27.5 30.4
Grants 16.7 15.0 15.6 10.1
Scholarships 54.8 65.0 66.5 71.0
Parents 40.5 45.0 47.9 59.4
Grandparents 9.5 5.0 9.6 7.2
Work And Pay As You Go 50.0 65.0 38.3 31.9
Savings 23.8 35.0 18.0 13.0
FAFS
A S
tatu
s
• First Choice
• 12% Filled Out, 52% Plan To, 7% Will Not, 29% Do Not Know What It Is
• Backup
• 20% Filled Out, 60% Plan To, 10% Will Not, 10% Do Not Know What It Is
• Maybe, If
• 8% Filled Out, 49% Plan To, 11% Will Not, 32% Do Not Know What It Is
• No Way
• 14% Filled Out, 45% Plan To, 10% Will Not, 30% Do Not Know What It Is
Work P
lans
Durin
g C
olle
ge
• First Choice
• 7% Will Not, 41% Less Than 20 Hours, 36% 21 To 30 Hours, 5% 31 To 40 Hours, 12% Do Not Know
• Backup
• 15% Will Not, 20% Less Than 20 Hours, 40% 21 To 30 Hours, 5% 31 To 40 Hours, 20% Do Not Know
• Maybe, If
• 8% Will Not, 33% Less Than 20 Hours, 23% 21 To 30 Hours, 5% 31 To 40 Hours, 1% More Than 40 Hours, 30% Do Not Know
• No Way
• 7% Will Not, 51% Less Than 20 Hours, 14% 21 To 30 Hours, 3% 31 To 40 Hours, 24% Do Not Know
Transp
orta
tion P
lans
Durin
g C
olle
ge
• First Choice
• 88% Car, 19% Bus, 5% Light Rail, 0% Shuttle, 14% Bicycle/ Scooter/ Motorcycle
• Backup
• 85% Car, 15% Bus, 5% Light Rail, 0% Shuttle, 20% Bicycle/ Scooter/ Motorcycle
• Maybe, If
• 77% Car, 18% Bus, 2% Light Rail, 1% Shuttle, 25% Bicycle/ Scooter/ Motorcycle
• No Way
• 67% Car, 13% Bus, 4% Light Rail, 0% Shuttle, 36% Bicycle/ Scooter/ Motorcycle
Colle
ge C
hoic
e:
Aca
dem
ic R
easo
ns First
ChoiceBacku
pMaybe
, IfNo
Way
Availability Of Particular Degree Program You Are Interested In
59.5 45.0 55.7 52.2
Availability Of Programs Which Lead Directly To Employment
40.5 35.0 45.5 33.3
Ease Of Transferring To Another College
28.6 20.0 12.6 8.7
Easy Access To Faculty 23.8 10.0 30.5 37.7
Good Chance Of Academic Success 61.9 70.0 58.7 63.8
Percent Very Important
Colle
ge C
hoic
e:
Financi
al R
easo
ns
First Choice
Backup
Maybe, If
No Way
Availability Of Scholarships 54.8 45.0 54.5 42.0
Availability Of Transportation 40.5 15.0 28.1 18.8
Can Live At Home While Attending
23.8 15.0 6.0 5.8
Low Cost Of Tuition 45.2 45.0 31.1 18.8
Percent Very Important
Colle
ge C
hoic
e:
Cam
pus
Reaso
ns
First Choice
Backup
Maybe, If
No Way
Availability Of On-Campus Housing 7.1 10.0 15.0 33.3
College Clubs And Organizations 11.9 5.0 9.0 14.5
College Sports, Athletics 21.4 15.0 22.8 31.9
Honors Program 16.7 20.0 18.0 18.8
Staff Willingness To Provide Information And Assistance
52.4 60.0 52.1 46.4
Percent Very Important
Colle
ge
Info
rmatio
nDiscussed College Plans With High School Guidance Counselor
52.4 60.0 43.7 53.6
Suggested Specific College
40.9(44% CCC)
25.0(33% CCC)
15.1(27% CCC)
24.3(11% CCC)
First Choice
Backup
Maybe, If
No Way
Information Presented About College During Middle School Or Junior High
54.8 55.0 56.3 59.4
Source Of Information
High School
Counselors
Teachers
TeachersCounselor
sTeachers
TeachersCounselor
s
Information Careers, High School Grades Needed To Attend College, Classes To Take In High
School, Importance Of College, Succeeding In High School
Pare
nta
l
Influence
• First Choice
• 69% Parents Have Helped
• 79% Parents Had Active Role
• Backup
• 80% Parents Have Helped
• 81% Parents Had Active Role
• Maybe, If
• 72% Parents Have Helped
• 82% Parents Had Active Role
• No Way
• 83% Parents Have Helped
• 88% Parents Had Active Role
• Advice, Gathering Info, Take On Visits, Discuss Financial Aid, Support And Assistance, Recommending Colleges
Prefe
rred
Info
rmati
on S
ourc
es
First
ChoiceBackup
Maybe, If
No Way
Brochures On Individual Programs
73.8 85.0 73.1 72.5
Online 29.0 29.4 31.1 30.0
Printed 22.6 35.3 29.5 28.0
Does Not Matter 48.4 35.3 39.3 42.0
Campus Visits 92.9 95.0 88.0 89.9
College Fairs/ Information Nights 69.0 70.0 73.7 75.4
College Search Web Sites 85.7 85.0 69.5 71.0
College Web Sites 92.9 95.0 91.0 95.7
College Viewbook 45.2 60.0 50.9 46.4
Percent Likely To Use
Prefe
rred
Info
rmati
on S
ourc
es
First Choice
Backup
Maybe, If
No Way
E-Mail From College 64.3 70.0 73.7 68.1
Mailings To Home 71.4 85.0 74.3 76.8
Facebook 40.5 60.0 40.7 42.0
Twitter 7.1 5.0 6.6 10.1
YouTube 33.3 15.0 25.1 18.8
Newspapers 21.4 25.0 29.3 31.9
TV Or Radio Advertising 47.6 30.0 34.7 29.0
Movie Theater Ads 28.6 20.0 16.2 13.0
Percent Likely To Use
Search
For
Info
rmatio
n O
nlin
e
• Google College Name And Pull Up Site
• CollegeBoard.com
• College.com
• Google Scholar
• Naviance
• Indivia.com
• Email College
• College’s Facebook Page
Tech
nolo
gy
Acce
ss
First Choice
BackupMaybe,
IfNo Way
Use Internet Regularly 97.6 100.0 94.0 97.1
High-speed access 97.6 95.0 93.6 92.5Average hours online per week
11 8 12 12
Device Used
Desktop computer 85.4 90.0 76.9 76.1
Laptop/ netbook 75.6 70.0 73.1 71.6
Tablet/ iPad 19.5 15.0 26.3 23.9
Cell/ Smartphone 36.6 45.0 45.5 46.3
Other device 26.8 10.0 17.3 16.4
Social Networking
MySpace page 17.1 10.0 6.4 9.0
Facebook page 78.0 95.0 81.4 92.5
Twitter account 12.2 10.0 16.0 25.4
Other site 14.6 25.0 7.7 11.9
Tech
nolo
gy
Acce
ss First
ChoiceBackup
Maybe, If
No Way
Site Visited Most OftenFacebook
YouTube
Yahoo
YouTube
Have Cell Phone 90.5 80.0 85.4 92.8
Allow college to text information
47.4 56.3 35.7 31.3
Use Email Regularly 61.9 70.0 62.8 69.6
Would check college e-mail regularly
88.5 85.7 89.3 79.2
More likely if forwarded to personal email
84.6 92.9 81.6 72.9
Radio
Usa
ge
First Choice
BackupMaybe,
IfNo
Way
Favorite Radio Station
100.3 KKRZ
95.5 KXTG
104.1 KFIS
100.3 KKRZ
107.5 KXJM
100.3 KKRZ
107.5 KXJM
Do not listen 4.9 30.0 6.7 4.3
No favorite 29.3 30.0 24.4 29.0
Tele
visi
on U
sage
First Choic
e
Backup
Maybe, If
No Way
Favorite Television Show
The Big Bang
Theory/ The
Walking Dead/
Two And A Half Men
The Office
Psych
Dr. Who/ Pretty Little Liars
Do not watch 7.3 0.0 5.5 5.9 No favorite show 22.0 35.0 28.7 30.9Preferred Way To Watch Television
Time of broadcast
37.9 69.2 54.1 44.2
Recorded 31.0 23.1 31.2 39.5 Download or watch online
3.4 7.7 13.8 7.0
Aca
dem
ic
Chara
cteristics
First
ChoiceBackup
Maybe, If
No Way
Average Grades A’s 12.2 15.0 26.8 36.8 A’s and B’s 39.0 35.0 49.8 51.5 B’s 4.9 5.0 4.9 2.9 B’s and C’s 29.3 35.0 17.1 8.8 C’s 12.2 10.0 2.4 0.0 D’s or lower 2.4 0.0 0.0 0.0Enrolled In Honors/ AP Classes
43.9 60.0 53.7 64.7
Enrolled In College Classes
48.8 45.0 41.5 38.2
SAT Or ACT Taken Have taken 17.1 35.0 15.9 29.4 Plan to take 61.0 65.0 80.5 69.1 Do not plan to take 22.0 0.0 3.7 1.5
Dem
ogra
phic
C
hara
cteri
stic
s
First Choic
e
Backup
Maybe, If
No Way
Average Age 16 16 16 16Ethnic Background Of Respondent
Caucasian/ White 85.4 85.0 87.2 83.8 Asian/ Pacific Islander
0.0 10.0 4.3 10.3
Hispanic/ Spanish/ Latino
4.9 5.0 3.0 5.9
American Indian 2.4 0.0 0.6 0.0 Multiracial 4.9 0.0 3.7 0.0Grade Freshman (9) 14.3 10.0 25.1 26.1 Sophomore (10) 16.7 15.0 21.6 23.2 Junior (11) 26.2 35.0 30.5 24.6 Senior (12) 42.9 40.0 22.8 26.1Gender Male 69.0 65.0 56.9 46.4 Female 31.0 35.0 43.1 53.6
Pare
nta
l C
hara
cteri
stic
s
First
ChoiceBacku
pMaybe,
IfNo
Way
Highest Level Of Education Of Mother
Less than high school
4.9 0.0 2.4 2.9
High school 26.8 15.0 23.2 8.8 Some college 17.1 20.0 14.6 8.8 Two-year degree 22.0 20.0 14.6 13.2 Four-year degree 14.6 30.0 24.4 39.7 Graduate degree + 4.9 10.0 8.5 19.1 Do not know 9.8 5.0 12.2 7.4Highest Level Of Education Of Father
Less than high school
4.9 0.0 4.3 1.5
High school 26.8 20.0 25.6 13.2 Some college 7.3 10.0 10.4 5.9 Two-year degree 19.5 0.0 9.8 2.9 Four-year degree 29.3 55.0 28.0 42.6 Graduate degree + 0.0 5.0 11.0 23.5 Do not know 12.2 10.0 11.0 10.3
High School Scan:
Issues To Address
Issues To
Addre
ss
• Examine The Money Budgeted For Marketing And Explore Avenues To Increase The Budget For Direct Mail To Develop Marketing Campaigns For The High School Market
Issues To
Addre
ss
• Create A Direct Mail Marketing Campaign Aimed At The Parents Of High School Students In The Service Area Of Clackamas Community College
• Develop A Formalized Plan For Positioning The College As The “Go To” College For Information On Financial Aid
Issues To
Addre
ss
• Explore The Feasibility Of Adding Financial Aid TV To The Clackamas Community College Web Site And Marketing It As A Resource Tool For Potential College Students In The Region
• Refine The Messaging To The High School Market On Transfer Opportunities To Four-year Colleges And Universities
Issues To
Addre
ss
• Explore The Development Of A Transfer Services Center
• Expand The Summer Class Schedule To Recruit More Guest Students
• Allow High School Students (And Community Members) To Sit In On A Class Once During The Semester
Issues To
Addre
ss
• Connect With High School Students Through Extracurricular Activities
• Strengthen The Clackamas Community College Message Of “Student Success” With The High School Influencers
QUESTIONS?