hhic journal - issue 19
DESCRIPTION
Award-winning journal of the Heating and Hotwater Industry Council (HHIC), a division of EUA.TRANSCRIPT
APRIL 2013 ISSUE 19
HHICCCO
MET OFFICE
TOM GREATREX MP
CONSUMER FOCUS
GAS SAFETY TRUST
JEAN-MICHEL SEVERINO
TONY JUNIPER
01 Cover.indd 2 8/3/13 14:12:40
HHIC Camden House, Warwick Road, Kenilworth Warwickshire CV8 1THT: 01926 513777 F: 01926 511923E: [email protected]: www.centralheating.co.uk
SECRETARIATDirectorRoger Webb T: 01926 513740E: [email protected]
Deputy DirectorChris Yates T: 01926 513744E: [email protected]
Technical ManagerGlyn Thomas T: 01926 513746E: [email protected]
Membership Services ManagerIsaac Occhipinti T: 01926 513742E: [email protected]
Communications ManagerJodie Wiltshire T: 01926 513743E: [email protected] Administrator Natalie Flay T: 01926 513741E: [email protected]
PUBLISHINGPublishers & Printers Warners Group Publications plc, The Maltings, West Street, Bourne, PE10 9PH. T: 01778 393313 F: 01778 394748
DEVELOPMENT PUBLISHER Juliet Loiselle
DESIGNAdy Braddock
ADVERTISINGAdvertising Sales Katrina Browning T: 01778 395022 E: [email protected]
Production Co-ordinator Sue Woodgates Tel. 01778 392062E: [email protected]
HHIC is a division of Energy and Utilities Alliance (EUA)
Environmentalist,Paul Hawken said: “All is connected ... no one thing can change by itself.” Jean-Michel Severino, former vice president of the World Bank seems to agree with this quote and explores why humanity cannot afford to ignore our natural resources. After all the controversy regarding recent data from the Met Office, its senior scientist Dr Vicky Pope discusses whether our climate is really changing. Is the government doing enough to alleviate fuel poverty? Well, William Baker from Consumer Focus has mixed views and debates what they have done well and what has yet to be achieved. If you
WELCOMEFROM YOUR EDITOR
If you are interested in submitting editorial for HHIC Journal, please contact the Editor, Jodie Wiltshire on 01926 513743 or e-mail [email protected] Editor reserves the right to withhold or edit any material submitted for publication. The Editor’s decision is final.Views expressed in HHIC Journal are not necessarily the official view of the Heating & Hotwater Industry Council.The inclusion of advertising, circulation of any advertising literature or enclosures with HHIC Journal does not signify HHIC endorsement of any of the products or items concerned.
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fancy putting your feet up with a good book then why not read my review on Tony Juniper’s new book: What has Nature ever done for us? Life can be frustrating and Tom Greatrex MP seems to think so, especially over the slow road in developing Carbon Capture and Storage technology as we head towards a low carbon economy. Finally, carbon monoxide has focused much in the news of late and the Gas Safety Trust and our very own technical team at HHIC want consumers to become better protected.
Jodie Wiltshire, [email protected], Twitter: @HHIC
CONTENTS
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL02
Cover image: Robert Shuttleworth www.incidentalimages.co.uk
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Dr Vicky Pope Vicky joined the Met Office in the 1980s and later obtained her PhD in Meteorology from the University of Reading. In the 1990s she became a manager first of stratospheric research and then of climate model development in 1996. Building on her scientific research experience, in 2002 she became a senior manager responsible for various aspects of the climate research programme for various government departments - MoD, Defra and DECC. Vicky led the Met Office contribution of science to the Stern Review on the economics of climate change. More recently, she led work to improve the communication of climate change in the light of its increasing importance in the public arena.
William Baker William Baker is Head of Fuel Poverty Policy and works for the Energy team at Consumer Focus, an independent statutory organisation set up in 2008 to advocate consumer interests in policy-making, particularly those who are vulnerable and at a disadvantage. William leads Consumer Focus’s policy work on fuel poverty and ‘off-gas’. William also chairs the ‘End Fuel Poverty Coalition’ which brings together a wide range of environmental, poverty, trade union and consumer bodies with the aim of advocating concerted action against fuel poverty. William is currently a member of the government’s Fuel Poverty Methodology Group and Fuel Poverty Advisory Group (joint responsibility with Consumer Focus’s Director of Energy Policy) and is a trustee of Eaga Charitable Trust, a major funder of fuel poverty research in the UK.
Tom Greatrex MP Tom Greatrex was a member of the Energy and Climate Change Select Committee. His areas of policy interest are manufacturing, Northern Ireland, construction, the economy, film and media, energy and climate change. On 10 October 2010, Tom was appointed Shadow Scotland Office Minister by new Labour leader Ed Miliband. On 7 October 2011, Tom was asked by Ed Miliband to become Shadow Energy Minister, with responsibility for oil and gas, electricity market reform, National Grid, and the consumer issues which arise from this. He is also the Member of Parliament for Rutherglen and Hamilton West.
Jean-Michel Severino Jean-Michel Severino, a former vice-president of the World Bank, is the director general of the Agence Française de Développement ([email protected]).
FEATURES
REGULARS
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HOW IS OUR CLIMATE CHANGING?Dr Vicky Pope from the Met Office discusses whether the recent UK
weather is a sign of things to come
THE FUEL POVERTY CRISIS - WHAT IS TO BE DONE? Consumer Focus’s Head of Fuel Poverty Policy, William Baker talks
about what the government must do to eliminate the problem
CARBON CAPTURE AND STORAGETom Greatrex MP explains why the road to this new technology is a
frustrating one
HOLE IN THE ROOF CAMPAIGNHHIC’s national ‘Hole in the Roof’ tackles energy inefficient homes
CONSUMERS MUST BE PROTECTED FROM DEADLY CARBON MONOXIDE Chris Bielby, Chairman of the Gas Safety Trust
tells us about the work of the Trust and how it is helping consumers
INDUSTRY’S NEW SAFETY PROCEDURES TO RECORD CARBON MONOXIDE LEVELSHHIC’s technical team puts safety first with a new exciting project
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CONTENTSAPRIL 2013 ISSUE 19
CONTRIBUTORS
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36MEMBER NEWS
GOVERNMENT’S PROMISE TO TACKLE THE UK’S DRAUGHTY HOMES The DECC Green Deal team talks about the scheme
CULTIVATING ENERGYJean-Michel Severino explains the advantages of biomass
WHAT HAS NATURE EVER DONE FOR US? Jodie Wiltshire reviews Tony Juniper’s highly acclaimed new book
WWW.CENTRALHEATING.CO.UK APRIL 2013 03
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL04
MET OFFICE
There is growing evidence of a changing climate due to the rapid increase in greenhouse gases since the industrial revolution. Global temperatures have increased inexorably, with each decade warmer than the last since the 1950s. While the rate of warming has slowed in the past ten years, the fi rst decade of the 21st century is the warmest on record.
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05
BY DR VICKY POPE
WWW.CENTRALHEATING.CO.UK APRIL 2013
H o w i s o u r
c h a n g i n g ?
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL06
MET OFFICE
The Arctic is showing signs of rapid warming and there is a long-term
decline in summer sea ice. Other observations are consistent with a
warming climate, such as:
Over the past few years, the MetOffice has worked with a numberof sectors and businesses tounderstand how climate changecould affect them. The first stepis to understand the sector’s current sensitivity to weather and then to use our climate projections to analyse how impacts might change in the future.
• increases in water temperature at the sea surface down to hundreds of
metres below the surface;
• an increase in humidity as a warmer atmosphere holds more moisture;
• increases in sea-level as warmer waters expand and land-based ice melts;
• shrinking of glaciers and Northern Hemisphere spring snow cover.
What do these global changes meanfor the weather? Our scientific understanding and models lead us to expect that some types
of extreme event could become more severe as the world warms. In general
cold winters will be less frequent and warm summers more. The water cycle
will increase in intensity. This is likely to lead to more heavy rainfall events.
We are less sure about how the incidence of dry periods and consequent
drought will change. Tropical storms such as hurricanes are likely to increase
in intensity but we are not sure how their frequency will change.
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As the world warms up we expect the
UK to experience hotter, drier summers
and warmer, wetter winters over long-term
averages of 30 years. However, as we have
seen in the past few years, variations in the
weather can be very large from one year to the
next. So what we really need to know is how
the nature of these will change.
Recent weather in the UK has been
unusual and in some cases unprecedented
(at least within the historical record). There
was an extended period from March 2010 to
March 2012 when rainfall was below average
in almost every month for parts of the
country. The resulting drought was similar in
intensity to around half a dozen other events
over the last century. Experts, government
and water companies were worried because
their experience told them that ground water
does not recover during even a wetter than
normal summer.
However, last year has been outside their
experience. April and June 2012 were the
wettest in the 100 year record and the year
as a whole was the wettest on record in
England and the second wettest for the UK as
a whole. Floods have been widespread and,
towards the end of the year, even relatively
modest amounts of rain led to widespread
flooding because the ground was saturated
and the rivers were already very high. We are
already seeing a trend towards more heavy
rainfall events around the world, in particular
in countries such as India and China. There
is even emerging evidence here in the UK as
well. Although this is consistent with what
we would expect in a warming climate, there
is not enough evidence to make a direct
link. Research is ongoing to analyse all the
available data and to understand the causes
and potential implications.
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL08
MET OFFICE
The extended dry spell
was linked to the cold winters
experienced in 2010/11 and
2011/12. This led to widespread
impacts on transport, energy
demand and supply and affected
the water companies’ infrastructure
in some regions. The impacts were
probably greater because they
followed more than ten years of
relatively warm winters. From the
mid 1980s to the early 2000s the
large scale weather patterns in the
North Atlantic – the so-called North
Atlantic Oscillation (NAO) – favoured
a strong jet stream across N Europe
and the UK bringing warm, wet
conditions as a succession of
weather systems crossed the UK
from the Atlantic. From 2009 these
large scale systems changed and
the jet stream was more inclined to
move further north, favouring cold
dry and still conditions.
So is the recent UK weather a sign of thingsto come?It is not possible to give a definitive
answer to this at the moment.
The large-scale weather patterns
affecting the North Atlantic and
Europe during these events have
very clear origins in the natural
weather events that affect world-
wide weather all the time. What we
don’t know is how these weather
patterns will change in the future.
However, there are some specific
aspects of these events that may be
symptoms of climate change.
There are global factors that affect
the NAO, influencing the position
of the jet stream and our weather.
These include the state of El Nino, a
climate pattern in the tropical Pacific,
and the state of the stratosphere.
There is strong evidence that the 11
Large parts of N Europe were covered in snow in Dec 2010 (MODIS data, NASA).
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WWW.CENTRALHEATING.CO.UK APRIL 2013 09
year solar cycle has an infl uence on
European winter temperatures. Cold
winters were made more likely in the
late 2000s by an extended minimum
in the solar cycle. All of these factors
vary naturally and we are unsure how
they will change in the future. Thus
a strong or extended solar minimum
could give rise to more cold dry
winters. Our climate models are not
able to model El Nino and the NAO
suffi ciently well to make confi dent
projections about how they might
change in the future. However, there
is one potential infl uence on dry
cold winters that is being strongly
affected by climate change – Arctic
sea ice. There is emerging evidence
from observations and model
projections that the decrease in sea
ice increases the likelihood of cold
dry winters in Europe.
The long periods of heavy rainfall
from April onwards show no clear
infl uence of global factors. However,
there are persistent regional factors.
The jet stream was consistently further
south than normal right across the
Atlantic throughout the wet periods.
This brought a series of weather
fronts, smaller scale storms and with
them heavy rainfall, over most of the
UK – although the far north west of
Scotland was remarkably dry. It has
been suggested that the shrinkage of
Arctic sea ice is affecting the position
of the jet stream during summer.
However, this is poorly understood
and is an active area of research.
While unusual weather conditions
can give rise to exceptionally cold
winters, in general the odds of
temperatures as cold as December
2010 have halved as a result of
human-induced climate change.
Similarly the odds of exceptionally
warm summers have increased. The
record breaking temperatures in
2003 are at least twice as likely and
possibly four times as likely.
Can we provide useful information?Over the past few years, the Met
Offi ce has worked with a number
of sectors and businesses to
understand how climate change
could affect them. The fi rst step is
to understand the sector’s current
sensitivity to weather and then to use
our climate projections to analyse
how impacts might change in the
future. We use a risk based approach
since the projections give a range
of possible outcomes together with
their probabilities.
For example we worked with
leading energy companies in a
pioneering study in 2006 which
looked at climate change impacts
on energy generation; distribution
and transmission, and demand. The
study found that the performance
of some equipment, including
thermal power stations (in particular
combined gas turbines) would be
affected. A more recent study in
2012 found that of the fi ve major
weather-related faults on the UK’s
electricity network: wind and gale,
snow, sleet and blizzard (SSB),
lightning, solar heat, and fl ooding;
some will probably increase
in frequency whilst others will
decrease. For example snow could
be less frequent but more severe
when it does occur, lightning could
be more frequent. Other impacts
such as wind are uncertain. One
result of this work is that the industry
is planning greater use of lightning
arresters to minimise the impact of
the increased risk.
We are also helping the
Department of Energy and Climate
Change (DECC) analyse the impacts
of climate variability and change
on renewable energy production.
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL10
MET OFFICE
The recent cold winters increased
energy demand for heating, whilst
at the same time led to less wind
across the UK, reducing wind energy
output. If we can improve long term
projections and the magnitude of
shorter term variation (for example
on seasonal and annual timescales)
we can help the wind energy
industry to predict future energy
yields helping to give investors and
banks the confi dence which will
maximise the capital available to
build renewable energy projects and
minimise its cost.
These studies are already
providing useful information.
However, the impacts of the
extremes of weather in the past two
years illustrate just how important
it is to understand the variations
in weather and climate and how
they will change in the future. For
example are we likely to see a run of
cold winters with associated dry still
conditions? The next generation of
climate models are much better at
capturing variations in the NAO and
the jet stream. The prospects are
therefore good for providing more
useful information on extreme events
and variability in the next few years.
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL12
CONSUMER FOCUS
T H E F U E L P O V E R T Y C R I S I S — W H A T I S T O B E D O N E ?
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13 WWW.CENTRALHEATING.CO.UK APRIL 2013
The UK often claims that it
has the most advanced
institutional framework in
Europe for tackling fuel poverty
– the term used to describe the
toxic combination of low incomes,
poor housing and unaffordable fuel
prices. We have long recognised that
it is an issue distinct from poverty
in general. The government passed
far reaching legislation requiring it
to do everything within its means
to eliminate the problem by 2016
(2018 in Wales). There is a range
of programmes designed to meet
the targets as part of the UK Fuel
Poverty Strategy and we have set
up advisory bodies in each nation
to review the strategy and make
recommendations for improvement.
The fall and risein fuel povertyAt fi rst, progress looked quite
promising. Fuel poverty declined from
affecting 6.5 million UK households
in 1996 to 2.5 million in 2001 the year
the government launched its Fuel
Poverty Strategy, down to two million
households in 2004. But then the trend
started, reversed. By 2010 – the most
recent offi cial fi gures – it had reached
4.75 million. Modelling suggests there
are around 6 million in fuel poverty
today with a staggering 9 million
predicted for 2016 – the date by which
we were supposed to have eliminated
the problem.
So, why has the policy been such
a crashing failure? The chief culprit
is of course high world energy prices
“People with the lowest incomes are the least able to absorb these fuel price rises, as fuel makes up a much more signifi cant proportion of their incomes than for those on higher incomes.”
T H E F U E L P O V E R T Y C R I S I S — W H A T I S T O B E D O N E ?by William Baker, Consumer Focus
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL14
CONSUMER FOCUS
and the UK’s increasing exposure
to them. The era of cheap energy
is now over, to quote a former
Energy Minister. Prices started
their inexorable rise in 2004 and will
continue to rise in the foreseeable
future. Just taking the four years
from 2007 to 2010, average
electricity bills rose by 14 per cent
and gas bills by 27 per cent. Yet
benefi ts and taxes increased by
between 3 and 5 per cent, the
average wage by 2 per cent and the
national minimum wage by about the
same amount.
People with the lowest incomes
are the least able to absorb these
fuel price rises, as fuel makes up a
much more signifi cant proportion
of their incomes than for those on
higher incomes. In 2009, households
with the lowest 10 per cent of
income spent on average 8 per cent
of their income on fuel compared
to an average of 3.4 per cent for
households with the highest 10 per
cent of incomes.
The Government responseSo how has the government
responded to this fuel poverty crisis?
Has it upped its efforts to improve
the energy effi ciency of homes
– widely regarded as the main long
term solution to fuel poverty? Has it
taken steps to make sure low income
households off the gas network,
currently dependent on expensive
heating fuels, can access affordable
renewable heating or district heating?
Has it intervened in energy markets
to make sure affordability is a central
priority and that its own energy
policies, paid for by consumers, are
not making matters even worse?
The answers are mixed, but only
with respect to a growing divide
between the UK Government and the
devolved administrations. The latter
are making sterling efforts, as far as
they are able, as only some elements
of fuel poverty policy are devolved.
They have increased public spending
on energy effi ciency programmes
and integrated these with statutory
fuel company effi ciency programmes
paid for by consumers. They are also
using area approaches to deliver
their programmes – the systematic
delivery of programmes on a street
by street, area by area basis. This has
the benefi t of realising cost savings
through economies of scale, ensuring
hard to reach households get help
and allowing the engagement of
trusted ‘civil society’ organisations
in providing support. Both the
Welsh and Scottish administrations
also provide non-area related grant
programmes to make sure priority
households otherwise at the back of
the queue get help.
However, the recent record of the
UK Government, is not so impressive.
Association of the Conservation of
Energy (ACE) research shows that
the total budget for fuel poverty in
England fell by 26 per cent between
2009 and 2013. This includes
resources allocated to income and
fuel price measures – Cold Weather
Payments, Winter Fuel Payments and
Warm Home Discount – as well as
energy effi ciency programmes. The
budget for energy effi ciency measures
alone fell by 44 per cent, primarily
due to the government’s decision
There is also nopublic funding for area
programmes, no replacement standard for the Decent Homes
Standard in social housing which ended in 2010.”
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APRIL 2013 16
CONSUMER FOCUS
fl agship Warm Front grant programme
for low income households.
The government’s own advisory
group concluded in its most recent
2012 report:
“The withdrawal of all taxpayer
funding for energy effi ciency
assistance to low income
households, while the number
of households in fuel poverty
continues to rise, calls into
question whether the government
is fulfi lling its obligation to do all
that is ‘reasonably practicable’ to
eradicate fuel poverty by 2016 as
required under the Warm Homes
and Conservation Act 2000”.
So, how has the UK Government
responded to the fuel poverty crisis
in England, apart from abolishing
Warm Front? First, it made fuel
companies responsible for installing
energy effi ciency measures in low
income consumers’ homes as
part of its Green Deal and Energy
Company Obligation (ECO) initiative.
Second, it commissioned Professor
John Hills to carry out a major
review of fuel poverty policy, with a
particular focus on the defi nition of
fuel poverty.
Green Deal and Energy Company ObligationThe theory behind Green Deal has
many merits. Consumers pay for
energy effi ciency improvements by
paying off ‘loans’ for those measures
through the savings the measures
will make on their fuel bills. The new
Energy Company Obligation (ECO),
paid for by energy consumers,
complements the Green Deal
fi nance mechanism by requiring fuel
companies to provide grants and
subsidies to certain consumers on low
incomes and those in ‘hard to treat’
“The government has promised a new Fuel Poverty Strategy in keeping with its intended new approach to measuring fuel poverty but at the same time made it clear that there willbe no new money.”
Image Chris Yates
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homes. These are homes built with
solid walls or ‘diffi cult to fi ll’ cavities,
although Green Deal and ECO are not
designed to offer heating systems to
consumers in the other hard to treat
category, namely ‘off-gas’ homes.
The Affordable Warmth part of
ECO effectively replaces Warm Front
in England. The Community Saving
Carbon Obligation part of ECO will
make sure a certain proportion of
ECO carbon savings are achieved in
low income communities. However,
the total notional value of these funds
is estimated at £540m and this has
to cover all of Britain. This is about
half the value of the combined total
of Warm Front and the previous
energy company programmes for low
income consumers.
The problem with Green Deal
is that it is now the only show in
town – at least in England. For the
fi rst time in over 30 years there
is no taxpayer funded energy
effi ciency programme for low income
households. The government expects
ECO to remove between 125,000
to 250,000 households from fuel
poverty by 2020 – 5 per cent of the
current level at most. Green Deal
itself will not help because many low
income consumers ‘under-heat’ their
homes and therefore cannot secure
suffi cient bill savings to pay off loans.
Few will risk the indebtedness they
associate with Green Deal ‘loans’ (the
government prefers to refer to these
as Green Deal ‘charges’), while many
will not meet the strict Affordable
Warmth eligibility criteria.
There is also no public funding for
area programmes, no replacement
standard for the Decent Homes
Standard in social housing which
ended in 2010 and no mechanism to
encourage the installation of affordable
(to run), low carbon heating systems in
the homes of low income consumers
in off-gas areas. The new Renewable
Heat Incentive will be out of their reach
because it will rely on consumers
having the capital to pay the high up-
front costs of renewable kit.
The Hills fuelpoverty reviewAt the time the review was
announced, many fuel poverty
advocates felt that it represented
a distraction from the priority task
of designing and implementing
effective fuel poverty policies
and programmes. For two years,
government policy was effectively
frozen on the grounds that ‘we
must get measurement right fi rst’.
Notably, this didn’t extend to calling
a halt to the decision to abolish
Warm Front.
In fairness, the fi nal report
of the review did represent a
comprehensive and rigorous
analysis of fuel poverty including
the negative physical, social
and psychological effects of
unaffordable energy costs. It
emphasised the benefi ts of tackling
fuel poverty: “better living standards
and conditions for people with low
incomes, an improved and more
energy effi cient housing stock,
fewer winter deaths and reduced
costs for the NHS.” It also stressed
the importance of putting in place
a well-designed energy effi ciency
programme that prioritised
assistance to fuel-poor households.
However, the review also
produced a new defi nition of fuel
poverty that hardly anybody outside
DECC considered acceptable. It
failed to refl ect affordability in its
defi nition of ‘reasonable energy
costs’ and produced an indicator
that barely changed over time
or refl ected the impact of any
concerted policy interventions. The
government has promised a new
Fuel Poverty Strategy in keeping
with its intended new approach
to measuring fuel poverty but at
the same time made it clear that
there will be no new money. The
devolved administrations meanwhile
have stated that they are not at all
convinced by the new defi nition
and intend to stick with reformed
versions of the existing one.
Ending fuel poverty and cold homesThe End Fuel Poverty Coalition
believes that with concerted
political will it is possible to end
fuel poverty. Our central call is for
the government to end the misery
of cold homes. We want to see a
national retrofi t programme that
will improve our homes to the
energy effi ciency standards of
homes built today. We also want
to see concerted intervention in
energy markets so that affordability
becomes a central concern. That
means action to ensure socially
equitable tariffs and a fairer
allocation of low carbon transition
costs between taxpayers and
energy consumers (taxpayer
funding is more progressive than
energy consumer funding). And we
want to see income measures that
help all low income consumers – a
diffi cult call at a time when many
predict welfare reform will further
exacerbate fuel poverty.
We work closely with the Energy
Bill Revolution alliance, which brings
together over 100 businesses,
poverty and environmental
groups, trade unions and health
organisations. The government
expects to receive around £60bn by
2022 through the auctioning of EU
Emission Trading Scheme permits
and the Carbon Floor Price. The
alliance advocates the recycling
of these ‘carbon taxes’ to invest
in a national retrofi t fuel poverty
programme. A programme of this
scale will virtually eliminate fuel
poverty, quadruple the impact of
Green Deal and ECO on carbon
emissions and create 130,000 jobs.
A study by Cambridge
Econometrics compared the macro-
economic impact of the retrofi t
programme with other potential
economic stimuli packages, such as
investment in infrastructure projects
or cuts in taxation. The study
found that the energy effi ciency
package represented the most cost
effective method of getting the
economy moving again. It reduced
gas imports, freed up disposable
income to spend on other goods
and services and created jobs
– mostly in local economies – in an
industry operating below capacity.
In conclusion, we want Green
Deal and ECO to work. However,
they are nowhere near suffi cient
to meet either our carbon or fuel
poverty targets. If the government
is serious about transforming the
energy standards of our homes and
ending the misery of fuel poverty,
it must marshal resources that
are commensurate with the scale
of the task, put in place effective
delivery mechanisms and make sure
complementary action is taken with
respect to fuel prices, income and
health. Only then will the misery of
cold homes become a phenomenon
of the past.
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL18
OPINION: TOM GREATREX MP
When Alistair Buchanan of Ofgem made his recent speech about the possible capacity crunch shown in some of his models, he
cited the delay in the development of Carbon Capture and Storage as one of the contributory factors. It has indeed been a frustrating
couple of years on the road to CCS.
BY TOM GREATREX MP,SHADOW ENERGY MINISTER
CTHE FRUSTRATING ROAD
TO CARBON CAPTUREAND STORAGE
C C
CC
C
Photography: Robert Shuttleworth and Chris Yates
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These images need a credit. Photography: Robert Shutterworth
“We don’t have the luxury of accommodating more procrastination from the government.
CCS has the potential to signifi cantly lower our carbon emissions and create jobs and skills here in the UK, and to export that expertise
around the world.”
Despite the huge potential
of the technology as a vital
step in the UK’s transition
to a low-carbon economy, we are
well behind where it was envisaged
the UK would be by now. While the
potential is both well-known and
frequently trumpeted, the frustration
remains that CCS has yet to be
demonstrated on a commercial basis
and that while the Department of
Energy and Climate Change (DECC)
talk of the importance of CCS,
current government support appears
half-hearted and to have lost its way
somewhat. With the mixed messages
from the government, CCS has
become both the forgotten relative
and the holy grail at the same time.
WWW.CENTRALHEATING.CO.UK APRIL 2013 19
Image: Robert Shuttleworth
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL20
OPINION: TOM GREATREX MP
In 2011, when Ibedrola (the Spanish owners of
Scottish Power) and the Treasury decided to cease
work on the project at Longannet in Fife, confidence in
the likelihood of CCS becoming a commercial reality
took a knock. The decision highlighted the complexity
inherent in moving from demonstrating a technology
in prototype to a commercial scale project – but that
does not mean, as some have argued, that CCS
should be abandoned as a nice idea that is never
going to happen. It is far too important to give up on.
As well as the prize of reducing our own emissions
and ensuring the longevity of a broad mix of energy
sources in the medium term, the benefits of making
CCS work have a wider commercial opportunity for
the UK. The competitive advantage and considerable
academic expertise that we already have, means we
are on the verge of what could also be a valuable
exportable technology.
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WWW.CENTRALHEATING.CO.UK APRIL 2013 21
Despite the huge potential of the technology as a vital step in the UK’s transition to a low-
carbon economy, we are well behind where it was envisaged the UK would be by now.”
Image: Chris Yates
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL22
OPINION: TOM GREATREX MP
I have been pressing the UK
Government to come clean about
its support for CCS and in order to
maintain our lead in CCS expertise
then potential projects need to see
both commitment and clarity from
the government so that progress
can be made. The very real danger
is that we will lose our competitive
edge to other countries that have
the same need as we do to reduce
carbon emissions from large scale
power stations and heavy industry.
Indeed, recent work on industrial
CCS in China was, it transpires,
actually funded by the UK Embassy
– yet there is no such similar work
underway in Britain.
While there remain a number of
hurdles, some of them engineering
challenges and others in the
management of complex projects, at
the very least the government should
be ensuring there is a clear outline
of the budget for CCS projects. It
is insuffi cient for the government
to repeat its mantra that there is
a £1bn fund for the development
of CCS on a commercial scale,
when their own documents show
otherwise. When they can’t confi rm
whether the commitment to four
projects as envisaged in the Coalition
Agreement remains, it is little wonder
that confi dence in the government’s
commitment is questioned.
When the Longannet project
stalled, the Energy Secretary at the
time, Chris Huhne, was clear that
the £1bn allocated to CCS was safe
and there would be no Treasury
backsliding. It was only days later
that Danny Alexander admitted
he had raided the CCS budget in
his Autumn Statement to pay for
infrastructure projects.
For almost a year I questioned
Ministers on exactly how much of the
£1bn was available and when, yet time
and again they avoided the question.
It was only when I obtained a secret
Cabinet Offi ce document that the
real picture emerged. This document
made clear that there is only £200m
available to support the development
of CCS in the UK until 2015, during
what is known in Treasury circles
as the current CSR (comprehensive
spending review) period. And there
is no clarity on the level of funding
beyond 2015, because the spending
review has yet to happen. During the
committee stage of the Energy Bill
last month I pressed Energy Minister
John Hayes, and he fi nally admitted
that he could not guarantee that the
remainder of the £1bn originally set
aside would be available during the
next spending round.
Of course, the future of CCS is
about more than the capital funding
made available for the fi rst projects.
The way in which the contract
for difference will work and the
treatment of CCS in relation to the
Emissions Performance Standard
set out in the Energy Bill are also
crucial. But chopping and changing
hardly helps inspire confi dence. The
government’s failure to support CCS
has also had a devastating impact on
the ability of UK projects to access
vital EU funding through the NER 300
programme. The Commissioner for
Climate Action, Connie Hedegaard,
told me in a letter that Member State
“has to confi rm for each and every
project in consideration for funding
on an unconditional basis the co-
funding needed to implement the
project. Absent such a confi rmation,
the NER 300 rules say that the
Commission may not consider a
project for funding.” The failure of the
government to provide this support
resulted in the Don Valley project,
scored by the EU as being the most
likely project, receiving nothing at
all. After the UK was in the lead to
ensure that European funding would
be available for CCS in the fi rst
place, it is galling that the lack of
commitment from the government
has meant no UK CCS project
receiving the EU funding which
could be the difference between a
development going ahead or not.
Finally, it is essential that the
government comes forward with a
detailed set of proposals on storage
infrastructure and capacity.
There is real potential in various
parts of the country, for example in
Humberside or the West of Scotland,
for CCS clusters to develop. The
location of signifi cant carbon
emitters within a small geographical
space, for example a power station
and a large steel plant provides an
opportunity to safely store these
pollutants in a cost effective manner.
DECC has said it is supporting
studies into the development of CCS
clusters. What we now need to see is
the conclusion of these studies and
a clear path to how these can be set
up across the country.
This government’s approach to
CCS has been marked by dither
and delay, but time really is now
pressing. We don’t have the luxury of
accommodating more procrastination
from the government. CCS has the
potential to signifi cantly lower our
carbon emissions and create jobs
and skills here in the UK, and to
export that expertise around the
world. Without clarity and purpose
from government, the danger is that
potential simply won’t be realised.
“The very real danger is that we will lose our competitive edge to other countries that have the same need as we do to reduce carbon emissions from large scale power stations and heavy industry.”
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WWW.CENTRALHEATING.CO.UK APRIL 2013 23
Image: Robert Shuttleworth
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL24
BY JODIE WILTSHIRE, COMMUNICATIONS MANAGER
CAMPAIGN
www.holeintheroof.org.uk
hole_in_the_roof_A5_flyer.indd 1 25/10/2012 16:06
What’s the use of a fi ne house if you haven’t got a tolerable planet to put it on?
Henry David Thoreau
Daughter
24-29 Hole in the Roof.indd 24 19/3/13 10:13:23
25
Green messages have been proved to turn people off. We can watch endless programmes about polar bears struggling to survive as their
natural habitat melts beneath their fluffy feet. We see parched faraway lands where crops cease to grow and children go hungry. Bleached and dead coral reefs, once teeming with curious marine life,
disrupt ecosystems - a litmus test of the well-being of our oceans.
WWW.CENTRALHEATING.CO.UK APRIL 2013
Droughts, floods, death and
destruction are a just remote
control button away from the
comfort of our sofa. We all watch, but
do we take on board what seem like
distant consequences of natural and
manmade disasters?
Does the almost daily bombardment
of these desperate images desensitise
us? Most of us focus on matters closer
to home - we need to look after our
own immediate wants and needs.
Some of us have the awareness to
see the bigger picture but when push
comes to shove many of us don’t.
So, do we lack the imagination
to see further than our Facebook
world? Is this an indictment of the
21st century mankind? I think this
question is a bit bleak and believe
there is hope. We need to work with
people differently and get them to see
how simple changes can deliver for
them. A lot of people making these
changes out of justifiable self-interest
will slowly but surely contribute to the
bigger picture.
When I was considering these
issues, I had the idea for an energy
efficiency campaign and how
we could interest people without
saturating them in several shades
of green. Hole in the Roof is about
wasting less energy and becoming
more efficient in the home. It has
the bigger picture in the background
but concentrates on how to make
people’s immediate environment
better. It is all about meeting material
needs to provide comfort. We can
Coliseum scene
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL26
CAMPAIGN
all easily relate to having a warm
and comfortable home as this is
one of Maslow’s fundamental levels
of need in his paper: ‘A theory of
human motivation’, to having a
happy and healthy life.
The purpose of the campaign is to
tap into the different motives people
have when becoming more energy
effi cient in their home. In other words,
its aim is to appeal to all members of
society taking into consideration all
their lifestyle choices.
Hole in the Roof is an innovative
and ongoing campaign and was
launched on November 12 2012.
It raises awareness of energy
effi ciency by encouraging people to
make changes in their homes that
will save money, improve their living
conditions and reduce greenhouse
gases too.
Through Hole in the Roof,
HHIC’s message is that consumers
can change their behaviour
and stop wasting energy that
is metaphorically disappearing
through the roof, as well as hitting
them in the pocket. Leading
environmentalist, Tony Juniper who
supports the campaign agrees and
said: “When it comes to meeting our
energy challenges the best thing we
can all do is avoid wasting energy
in the fi rst place. A huge amount
of the power and heat we generate
does no good at all, it lights empty
rooms, powers TVs that no one is
watching and goes through walls
and doors, and that is not only an
issue for our environment, it is also
a massive waste of money.”
HHIC is an organisation that
represents the heating industry and
it wants the public to think more
about how they heat their homes.
Most people rarely do, unless their
boiler breaks down or they have
a much higher energy bill than
expected. Consumers who have an
old, ineffi cient boiler need to consider
replacing it with a new condensing
model. Alternatively, a new renewable
technology may seem adventurous
but it could be a cost-effective solution
for their property especially if it is off
the gas grid. But we all can’t afford
such measures and there are other
cost-effective ways to save energy.
One cheap way to cut heating costs
is to purchase a fairly inexpensive
set of controls. Other measures
could include draught proofi ng,
sealing an unused chimney or using
radiator refl ectors. Our campaign is
highlighting all the ways we can make
our home more energy effi cient.
Green architect and broadcaster
Charlie Luxton who also supports
the campaign believes: “When it
comes to energy effi ciency human
beings are not perfect but we need
to take greater responsibility for
our actions. I think many people
are aware that what we do has a
negative impact on the environment
but they feel a sense of helplessness.
We all make excuses because we
often feel defensive when our moral
judgements are questioned. This
campaign highlights what people can
do in their immediate environment
and so improve living conditions for
not only their family but wider circle of
friends too.”
Consumers can view the Hole
in the Roof website and click on
any technology or heating system
measure to fi nd out what change
could suit them best.
The cartoon style website has
a two dimensional house where
consumers can click on various
heating technologies such as
thermostats, solar thermal, showers,
heat pumps, controls and many
other measures. This user friendly
website will enable the public to
fi nd out more about how they can
become more energy effi cient and
save money. It also provides advice
from our designated experts on
the fi nancial and environmental
Roman baths
Roman man
24-29 Hole in the Roof.indd 26 19/3/13 10:14:33
WWW.CENTRALHEATING.CO.UK APRIL 2013 27
benefi ts. Our experts may be people
you recognise, like TV star and Daily
Mirror journalist Jasmine Birtles, or
a leading heating manufacturer.
Not only does Hole in the Roof
campaign provide an interactive
website, we have also commissioned
a humorous animation called ‘The
Romans’ by talented animator Adam
Bailey. We all know a family like The
Romans - in fact it could be ours
- who fi nd their bills too large but sit
in the house in their shorts and also
have a window open. Mum and
daughter spend far too much time in
the shower or bath and they don’t turn
down the thermostat. We can all relate
to behaving like this occasionally and
many consumers will see themselves
in these characters.
Energy prices are continuing to
rise and fuel poverty in the UK is a
real concern for the more vulnerable
members of society such as the
elderly, disabled, children, low
income and the infi rm. The purpose
of Hole in the Roof is also to include
inexpensive ways people can make
their homes much better, for example
by placing tin foil behind radiators.
Dr Ros Altmann the former
Director General from Saga said:
“We support the idea of making
older people’s homes more energy
effi cient as it can help them afford to
live more comfortably and in better
health. It is important however, that
people research any free services
available to make their homes energy
effi cient (such as those on offers
from energy companies or grant
funding) and ensure they get the best
deal possible and a quality service
on things they are paying for. The
information available on the Hole in
the Roof site can be used to help
decide what can be done to your
HHIC’s mission is to become more energy effi cient in the home and it was decided
to take a look at how our modern day creature
comforts, got so comfortable. The Romans were a good
place to start as they invented central heating. After some serious sketching from myself, the animation started to take more shape and the
cartoon was born.Adam Bailey
The modern day Romans in the bathroom
Roman woman
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL28
CAMPAIGN
home to help with heating costs and
how best to go about making these
home improvements.
“Infl ation rates remain higher for
the over-50s, refl ecting in part the
fact that utility prices are still much
higher than a year ago. We know
from our own research just how
much of a burden energy prices
are on the fi nances of those faced
with fi xed or dwindling incomes,
especially older generations, of
whom 29% are having to raid
savings every month in order to
make ends meet. Energy saving
measures like double glazing,
insulation and draught proofi ng
could make a dramatic difference
in giving them a much-needed
reduction in their bills. “
The Hole in the Roof campaign is
all about making simple changes in
the home more energy effi cient. We
want people to become enthused
about changing their behaviour
and that collectively we can make
a difference. Realistically, we
can’t force people to change their
behaviour but we can try to tap into
the reasons they might want to.
Our industry must work together
in order to engage the public into
thinking more about how they heat
their homes. People take heating
for granted, but it fulfi ls one of
our most basic needs, having a
warm and cosy home. In these
diffi cult economic times, we are all
concerned with saving money. Hole
in the Roof will show people how
inexpensive measures can make a
real difference, as well as identifying
the grants available for the more
expensive technologies.
Can change happen? For those
of you who see the bigger picture
then there is a real possibility it
might and this certainty of hope
could provide a solution to the
unpredictable future of our planet.
www.holeintheroof.org.uk
Our industry must work together in order to engage the public into thinking more about how they heat their homes. People take heating for granted, but it fulfi ls one of our most basic needs, having a warm and cosy home.
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WWW.CENTRALHEATING.CO.UK APRIL 2013 29
An elderly couple were struggling to keep warm in their older property in a rural location just outside
Oxford. The husband has cancer and it was important that his home was warm. They could not stop
worrying about being able to pay the bills. HHIC explained to a concerned friend of the couple that there
were lots of inexpensive things they could do to save energy. The Hole in the Roof website has some
great tips to stop draughts, such as blocking key holes and using jumpers as draught excluders. The
friend also passed on HHIC’s advice about contacting an Energy Saving Trust assessor. The assessor
visited and saw how hard it was for them to keep warm. She helped them to fi ll in forms to apply for
heating grants and benefi ts. The friend said: “Thanks to HHIC’s advice the couple are warm, comfortable
and no longer worry about how they will pay their energy bills. Hole in the Roof made such a difference
to their lives during this cold winter.”
Mum
Campaign supporters
Charlie Luxton Jasmine Birtles Ros Altmann Tony Juniper
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL30
BY CHRIS BIELBY, CHAIRMAN
GAS SAFETY TRUST
CONSUMERSMUST BE PROT
EC
TEDFROM DEADLYCARBON MONOXIDE
“We are becoming aware of new sources of carbon monoxide poisoning. It is believed that around 12 people died in the past year from carbon monoxide poisoning where the source was a disposable barbecue.”
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31 WWW.CENTRALHEATING.CO.UK APRIL 2013
PROTECT
EDFROM DEADLYCARBON MONOXIDE
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL32
GAS SAFETY TRUST
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WWW.CENTRALHEATING.CO.UK APRIL 2013 33
This is a huge achievement
compared with the 100 deaths
in 1971 and is to an extent
due to the legislative changes and
proactive decisions taken by the
industry itself over the past forty years.
The landlords’ safety check,
boiler scrappage scheme and
improvements in carbon monoxide
detection technologies have all
raised public awareness. Altogether,
this has led to a substantial
reduction in the number of people at
risk from carbon monoxide created
by natural gas appliances.
This does not mean that we can
become complacent. Evidence from
the Department of Health suggests
that a significant number of people
are subjected to lower levels of
exposure and may not even be
aware that this is happening. This is
because carbon monoxide poisoning
is often misdiagnosed at lower levels.
The symptoms are similar to those of
a common cold or flu - headaches,
tiredness, difficulty thinking clearly
– and are unique in each case.
Medical professionals suggest that
giving the difficulties in diagnosis,
many people are living unaware that
they are being poisoned.
This level of under reporting poses
a challenge and we have worked
closely with the medical profession to
highlight the importance of identifying
carbon monoxide poisoning. It is
obviously not just the individual who
is presenting themselves with the
symptoms who is potentially at risk;
children and the elderly may be more
susceptible to these lower levels.
Carbon monoxide poisoning from
natural gas appliances is not the
only way this dangerous situation
can occur and the success of
tackling the risks from appliances in
the home must now be extended to
other causes.
We are becoming aware of
new sources of carbon monoxide
poisoning. It is believed that around
12 people died in the past year
from carbon monoxide poisoning
where the source was a disposable
barbecue. This is commonly caused
by people taking a smouldering
barbecue into their tent to cook or
keep warm. The lack of ventilation in
such a confined space is the perfect
condition for carbon monoxide to
be produced from the remaining
unburned fuel. It is estimated that 1.2
million Brits go camping on a regular
basis where a CO audible alarm
would make a critical difference.
may be more susceptible to these lower levels.”
Children andthe elderly
The most recent information regarding fatalities from carbon monoxide in the UK shows that last year there was only one death linked to natural gas.
30-35 Gas Safety Trust.indd 33 19/3/13 10:24:16
PROTECTEDFROM DEADLY
CARBON MONOXIDE
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL34
GAS SAFETY TRUST
With campers storing gas or carbon
based fuels in tents, even when
extinguished, a CO alarm would make
a big difference to help protect them
from the risk of carbon monoxide
poisoning. Camping equipment
frequently carries many common
sense rules to reduce risk and through
education and awareness raising of
carbon monoxide poisoning fatalities
and injuries can be prevented.
Standards and checks for
the effectiveness of CO alarms
have developed to refl ect this. A
spokesperson for the Council for
Gas Detection and Environmental
Monitoring (CoGDEM), which has
seen the development of carbon
monoxide alarms progress in Europe
for use outdoors, said:
“CoGDEM is pleased that EN
50291-2 has recently been published
as a safety standard specifi cally for
CO alarms which are to be used in
temporary accommodation such as
caravans, motorhomes and boats.
CO alarms which comply with this
tough standard are now available and
are also suitable for temporary use
in tents.”
Detection is not a substitute for
prevention through thorough checks
of equipment and taking sensible
precautions, but these alarms
could be a valuable contribution
for preventing death from carbon
monoxide poisoning in this
environment that would not otherwise
be anticipated.
Given the changes in the industry
and the evolving challenges we face
to prevent death and injury from
carbon monoxide, The Gas Safety
Trust is now taking a new strategic
direction. The Gas Safety Trust will
seek to support and enhance the
methods of educating and raising
awareness of carbon monoxide.
This is important work and our
refocusing will add great value
through complementation.
Our purpose will remain the same,
as we remain committed to helping
improve fuel safety and reducing the
number of incidents involving carbon
monoxide exposure.
In the past, we have been involved
in a wide variety of projects from
consumer awareness campaigns to
providing carbon monoxide alarms to
vulnerable groups in the community.
However, given that there are a
number of other organisations working
in this area, we have decided that the
main focus of our activities will now
be on funding research and projects
that will provide evidence to support
these other bodies in improving and
promoting fuel safety.
Our efforts will be focused on
becoming the trusted source of
evidence based fact for fuel safety in
the UK. This evidence will be used to
inform and implement safety initiatives
for the betterment of consumer safety
in the UK.
We will work in partnership with
other organisations to ensure that
the evidence gathered is used to
improve safety.
The Trust believes this is where
we can make the best use of our
resources and can generate the most
value. It also makes best use of the
expertise at the disposal of the Trust.
Because of the threat of carbon
monoxide, our emphasis will no
longer be solely on gas. It will include
all fuels such as oil and solid fuel.
The most recent Downstream
Incident Data Report (DIDR) included
an assessment of domestic solid fuel
and oil heating incidents (as reported
by HETAS and OFTEC), which offered
a broader picture of carbon monoxide
safety issues and has helped shape
our GST focus.
It is clear from the successes of
the past that lives can be saved.
The DIDR report and the media
coverage of incidents show that
while CO is clearly an avoidable
cause of injury and death, it is still
occurring. The Gas Safety Trust
can be a driver of information but
it takes collaboration with industry
and others seeking to prevent
these incidents to deliver results.
Recognising the developing causes
of carbon monoxide together and
putting into practice methods
of improving awareness will be
essential. Our renewed focus
and the support we can offer to
developing research in this fi eld will
help protect people from this silent
and avoidable killer.
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WWW.CENTRALHEATING.CO.UK APRIL 2013 35
“The Gas Safety Trust can be a driver of information but it takes collaboration with
industry and others seeking to prevent these incidents to deliver results.”
30-35 Gas Safety Trust.indd 35 19/3/13 10:25:00
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL36
HHIC TECHNICAL TEAM
Carbon monoxide awareness has stepped up quite a pace recently. The press have reported a few tragedies about camping accidents in the UK. Disposable barbeques have been
taken inside the closed, environment of a tent for warmth resulting in the fatal consequences
of carbon monoxide poisoning.
36-39 Industry Safety.indd 36 8/3/13 14:41:40
37 WWW.CENTRALHEATING.CO.UK APRIL 2013
Carbon monoxide awareness has stepped up quite a pace recently. The press have reported a few tragedies about camping accidents in the UK. Disposable barbeques have been
taken inside the closed, environment of a tent for warmth resulting in the fatal consequences
of carbon monoxide poisoning.
36-39 Industry Safety.indd 37 8/3/13 14:42:15
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL38
HHIC TECHNICAL TEAM
Christmas 2012 saw the ITV soap,
Coronation Street weave into
its storyline a carbon monoxide
incident. Fiz Brown a popular character in the
soap collapses due to gas poisoning. She
foolishly let her friend Tyrone mend her boiler
but he was a car mechanic and not a trained
heating engineer.
The Heating and Hotwater Industry’s
Council’s (HHIC) technical team are always
thinking about how industry can improve
safety on a variety of issues. What kicked
off a new project regarding changes to the
commissioning of gas boilers from April
2013 are mainly safety concerns as well
as the introduction of new competency
requirements. These stipulate that a heating
engineer must be profi cient in the use of fl ue
gas analysers.
So what does all this mean? HHIC has
worked in partnership with other bodies,
including Gas Safe Register, Energy and
Utility Skills, UKLPG and COGDEM. After
all the teams’ hard work, all parties involved
agreed to new requirements to measure and
record CO levels, along with combustion
ratios, when gas engineers commission
a new boiler installation. From April 2013
boiler manufacturers are recommending that
engineers should measure the level of CO in
the chimney/fl ue gases and the combustion
ratio using an electronic combustion gas
analyser (ECGA – often known as a fl ue gas
analyser of FRGA).
The measured CO level and the
combustion ratio should then be recorded
on the appropriate commissioning
documentation (e.g., an HHIC Benchmark
Commissioning Checklist, as supplied with
every boiler in the UK).
Benchmark ChangesThere will also be changes to Benchmark
which is the nationally recognised scheme
that places the responsibility on both the
manufacturers and installers to ensure best
practice in installation, commissioning and
servicing of domestic heating and hotwater
products, in line with Building Regulations
in England and Wales. It is managed and
promoted by HHIC.
Benchmark requires that installers
complete a Benchmark checklist when
commissioning a new heating appliance
installation. Failure to install and commission
according to the manufacturer’s instructions
and complete the Benchmark Commissioning
Checklist will invalidate the warranty for gas
boiler installations.
Benchmark also runs a quality scheme
for installers who wish to demonstrate their
commitment to raising standards. HHIC
boiler manufacturers already require engineers
to correctly complete the Benchmark
Commissioning Checklist as a condition of
the manufacturing warranty – hence the new
requirement to record CO and combustion
ratio on the checklist will also form part of
these warranty conditions.
The new measures are designed to improve
CO safety in relation to new installations of
condensing boilers. The Health &Safety
Executive and Department for Business
Innovation & Skills have been involved in these
discussions and fully support the industry’s
steps towards improving CO safety.
36-39 Industry Safety.indd 38 8/3/13 14:42:33
WWW.CENTRALHEATING.CO.UK APRIL 2013 39
MeasurementHHIC technical panels and other industry
bodies wanted a very strong process for
the measurement of CO, using an ECGA
when commissioning a condensing
boiler. For example, how fl ue integrity can
be verifi ed and how the process of CO
testing is carried out, and when advice
should be sought.
But HHIC cannot stress enough that
all boilers go through rigorous testing and
adhere to standards. These are factory
set to ensure very low CO emissions.
However, these further checks on the
boiler and chimney/fl ue will help to identify
any problem that may have arisen during
installation and will give the householder
reassurance that the heating system has
been left in a safe condition.
The proposal to implement these new
CO safety measures follows logically
from the recent ACS requirement for
gas engineers to be competent in using
ECGAs, via CPA 1. It also supports the
conclusions of the All Party Parliamentary
Carbon Monoxide Group report:
‘Preventing Carbon Monoxide Poisoning.’
All this will be great news for the
consumer. It is important to keep the
momentum going that the powerful
storyline in Corrie started and we hope to
see lots more CO awareness articles in
the press.
“After all the teams’ hard work, all parties involved agreed to new requirements to measure and record CO levels, along with combustion ratios, when gas engineers commission a new boiler installation.”
36-39 Industry Safety.indd 39 8/3/13 14:42:52
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL40
GREEN DEAL
“Eight core cities across England have also been given over£12 million to help them kick-start the Green Deal in their regions.”
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WWW.CENTRALHEATING.CO.UK APRIL 2013 41
The Green Deal, the Coalition Government’s fl agship new energy effi ciency initiative, is here. As of 28th January 2013, homes and businesses have been able to sign up for a Green Deal and transform their property. The Green Deal is revolutionary and will play a huge role in upgrading the UK’s ineffi cient buildings, which currently account for a huge 43 per cent of the UK’s total greenhouse gas emissions.
Government’s promise to tacklethe UK’s draughty homes
“The Green Deal is revolutionary and will play a huge role in upgrading the UK’s ineffi cient buildings, which currently account for a huge 43 per cent of the UK’s total greenhouse gas emissions.”
BY THE GREEN DEAL TEAM, DEPARTMENT OF ENERGY AND CLIMATE CHANGE (DECC)
It removes some of the biggest
barriers to demand for energy
effi ciency measures, for
example by providing access to
up-front fi nance, and is creating a
new, exciting market.
The Green Deal is a massive
opportunity to transform the UK’s
buildings. Millions of homes do not
have full double-glazing. More than
half do not have enough insulation
or an effi cient condensing boiler.
Most do not even have proper
heating controls. Homes and
businesses across Britain are
wasting energy and money, yet
demand for energy effi ciency
measures remains low.
By giving people the opportunity
to pay for highly desirable energy
effi cient measures, such as double
glazing and new heating systems,
with the savings on their energy
bills the Green Deal is providing
a really attractive proposition. All
Green Deals will have to pass the
40-43 Green Deal.indd 41 19/3/13 10:27:16
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL42
GREEN DEAL
“It’s a vital time in the world of energy efficiency and the Green Deal has enormous potential – it could see British homes and businesses save enough energy to power 1 million homes in 2020.”
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43 WWW.CENTRALHEATING.CO.UK JAPRIL 2013
‘Golden Rule’, which limits the
amount of Green Deal finance that
can be offered by a provider to
the estimated energy bill savings
likely to result from the installation
of new measures. This means that
customers will get a good deal.
The Green Deal is designed to
tackle some of the big worries
people say put them off making
their homes more energy efficient.
Can they get reliable, impartial
advice? Will the work be done
well? Can they afford it?
To ensure Green Deal is a
success, DECC have begun a
number of initiatives, designed to
drive consumer demand for the
Green Deal.
Hundreds of pounds of
cashback is currently available
to householders in England and
Wales who make energy saving
home improvements under the
Green Deal (a separate cashback
scheme applies in Scotland).
Households quick off the mark
could get over £1,000 cashback.
It is a first-come, first-served offer
and the more work households
have done, the more cash back
they could receive.
£10 million of funding to improve
the energy efficiency of homes
across local authority areas is
helping kick start energy efficiency
projects to tie in with the launch of
the Green Deal.
The money is being used
specifically for Green Deal
household energy efficiency
assessments to see where energy
savings can be made in the
home, whole house retrofits to
demonstrate the benefits of energy
efficiency and local events and
other activities to raise awareness
of the Green Deal. Money has been
awarded to 39 successful projects,
covering over 150 local councils
across England.
Eight core cities across England
have also been given over £12
million to help them kick-start the
Green Deal in their regions. The
cities – Birmingham, Bristol, Leeds,
Liverpool, Manchester, Newcastle,
Nottingham and Sheffield – are
taking forward ambitious proposals
to lower their carbon emissions
and this funding is supporting
their plans to test key elements of
the Green Deal. Their proposals
include retrofitting properties
across whole communities to raise
awareness of the Green Deal.
A £3M budget for a Green Deal
communications campaign was
announced in December and
this work began 28 January with
wide coverage in broadcast, print
and social media channels. The
‘Green Deal with it’ national press
campaign launched on 29 Jan with
insertions in all national and daily
titles (including Scotland and Wales
titles) over the following four weeks.
The ‘Green Deal with it’
campaign has moved into
digital channels this month and
continues throughout April. Display
advertising appears on sites that
reach our three target audience
groups efficiently; those searching
for the Green Deal, home
improvements and key energy
saving improvements.
Looking ahead, the Green
Deal will be at the Ideal Homes
Show which starts mid March at
Earls Court in London. The Green
Deal will be sponsoring the Low
Cost Living Home highlighting
improvements that can be made
under the Green Deal and linking
to Green Deal Participants who are
at the show. Next up will be Grand
Designs Live, at London’s Excel
in May, where the Green Deal will
sponsor the seminar theatre; there
will also be a Green Deal trail
linking participants present.
DECC has also agreed media
partnerships for Green Deal
paid-for coverage this spring.
This activity will give space to
explain the Green Deal, the kind of
improvements that can be done,
and the benefits gained.
Our second phase of advertising
will appear in national press and
magazines from March. All of our
advertising drives consumers to
call the Energy Saving Advice
Service on 0300 123 1234 or to get
online at gov.uk/greendeal to find
out more.
All Green Deal promotional
material produced by DECC is
available for use by partners and
businesses who are participating
in the Green Deal – and can be
accessed at gov.uk/promoting-the-
green-deal.
It’s a vital time in the world of
energy efficiency and the Green
Deal has enormous potential
– it could see British homes and
businesses save enough energy to
power 1 million homes in 2020.
The Green Deal is encouraging
consumers by providing
more options for making
home improvements. And it’s
empowering businesses by
enabling them to compete for
energy efficiency opportunities in
new and innovative ways.
40-43 Green Deal.indd 43 19/3/13 10:27:47
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL44
BY JEAN-MICHEL SEVERINO
BIOMASS
From climate change to volatile oil prices, all signs point to a looming global energy crisis. Confronting the growing challenge means that humanity can no longer afford to ignore the inexhaustible resource found in the organic material that the sun provides
each day through photosynthesis. Solar energy enables plants to absorb carbon gas and thereby produce not only oxygen, but also matter that the
animal kingdom uses for food – and that our machines can use for energy.
44-49 Severino.indd 44 8/3/13 14:44:51
45
“Biomass, on the other hand, has several advantages. Supplies of it are large and available throughout the world.
Moreover, the technology necessary to convert it into energy – including high-yield burning, gas conversion, and liquefaction into synthetic fuel – has long been mastered.”
WWW.CENTRALHEATING.CO.UK APRIL 2013
44-49 Severino.indd 45 8/3/13 14:45:04
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL46
BIOMASS
Since the Neolithic (or late
Stone Age) period, humans
have been cultivating this
“biomass” in order to feed itself.
Yet, even in today’s world, its energy
potential is ignored. Beginning with
the industrial revolution, humans
sought energy from coal, and later
from oil and natural gas, but this
leads to the exhaustion of non-
renewable resources.
Existing alternatives for
diversifying energy production are
limited. Nuclear energy presents a
number of disadvantages, owing to
concerns about safety and disposal
of radioactive waste. Hydroelectric
power is already widely used, while
wind and solar energy are structurally
sporadic and disparately available.
Biomass, on the other hand, has
several advantages. Supplies of it
are large and available throughout
the world. Moreover, the technology
necessary to convert it into energy
– including high-yield burning,
gas conversion, and liquefaction
into synthetic fuel – has long been
mastered. Widely used during
World War II, this technology has
since advanced considerably.
Biomass energy, however, is the
victim of unfair competition from
fossil fuels. Oil’s price refl ects its
extraction, refi ning, and distribution
costs, but not that of creating the
raw material. Millions of years
and 200 tons of plant matter are
necessary to produce one liter of
oil, whereas just 15 kilograms of
plant matter are required to make
one liter of synthetic fuel.
After the oil glut, with oil below
$20 a barrel, interest in developing
energy from biomass ebbed,
attractive only to “green” militants
and those interested in fundamental
science. Yet the potential is
immense. The planet’s biomass
– forests, pastureland, savannas,
and crops – make up productive
capital that generates a 10%
“return” every year. Like a battery
that runs out and is then recharged
by the sun, this supply is renewable
indefi nitely, as long as it is managed
properly. The annual return on this
capital is currently estimated at 60
billion tons, yet only two billion tons
is consumed for food purposes and
10 billion tons for energy.
Increasing the responsible use of
this energy source would contribute
to the fi ght against climate change
by reducing the amount of carbon
in the atmosphere and diminishing
the amount of fossil fuel required
to produce energy. Moreover, its
“Confronting the growing challenge means that humanity can no longer afford to ignore the inexhaustible resource found in the organic material that the sun provides each day through photosynthesis.”
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WWW.CENTRALHEATING.CO.UK APRIL 2013 47
“The ancient Egyptians and the Incas practiced a religion of the Sun, believing it to be at the
beginning of all life on Earth.”
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APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL48
BIOMASS
“Increasing the responsible use of this energy source would
contribute to the fi ght against climate change by reducing the amount of carbon in the atmosphere and diminishing
the amount of fossil fuel required to produce energy.”
44-49 Severino.indd 48 8/3/13 14:45:51
WWW.CENTRALHEATING.CO.UK APRIL 2013 49
abundance in southern countries
promises to facilitate their economic
development. Considered the “energy
of the poor” until today, biomass could
become a source of wealth if it is
grown and harnessed with the support
of the international community.
Thus, “energy crops” could be
developed to produce biofuel.
Residue from forest, agricultural,
and agro-industrial activities could
be collected and converted. For
example, the six million tons of
waste produced annually by Niger
could theoretically be used to meet
that country’s entire energy needs.
However, in many places,
energy cropping would certainly
compete with food crops. Long-
term estimates project that over a
50-year time horizon, most of the
planet’s arable land would have to
be used to feed the world and for
forest conservation. Thus, areas
dedicated to energy production,
particularly biofuel, may not reach
the level that societies would wish.
But, while such competition would
reveal new global scarcities, it would
also bring higher prices, thereby
encouraging producers to increase
yields and productivity.
Thus, while cultivating energy
would create new constraints, it
would also open new possibilities
for many economic actors. The
farmer and the forest worker could
become more involved in the
market; the mine engineer could
begin to take an interest in crop
fi elds, the banker in plant shares,
etc. But, in order to prepare for a
scaling up of energy cropping, new
policies must be implemented, both
in northern and southern countries,
in terms of agriculture, land and
water management, protection
of biodiversity, fuel taxes, and
information and awareness-raising.
The ancient Egyptians and the
Incas practiced a religion of the Sun,
believing it to be at the beginning
of all life on Earth. Science has
since proven this to be the case.
Nowadays, when it has become
more important than ever that we
embrace renewable resources, we
should use the Sun to cultivate our
energy, just as our ancestors used it
to cultivate their food.
Jean-Michel Severino, a former vice-president of the World Bank, is the director general of the Agence Française de Développement
Copyright: Project Syndicate
www.project-syndicate.org
44-49 Severino.indd 49 8/3/13 14:46:07
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL50
BOOK REVIEW
What has
ever done for us?
What has
ever done for us?
50-55 Book Review.indd 50 19/3/13 10:28:24
51 WWW.CENTRALHEATING.CO.UK APRIL 2013
ever done for us?
The tiger snakes found at Kangaroo Island can make heating systems more effective accordingto Tony Juniper in his new book: ‘What has Nature ever done for us?’ The snakes who are unable to warm their bodies themselves must fi nd other solutions to the job of thermal control.
According to Juniper,
although the snakes
are very secretive they
are under intense scrutiny by
researcher, Peggy Rismiller. The
snakes come in different colours
and they can fl atten the fi rst third
of their body to reveal black skin
between the scales. When they do
this, they can heat themselves up
even in weak sunshine and become
an effective solar collector. Rismiller
notes that if we could understand
this we could use the methods
developed by the snakes to make
solar heating technology more
effi cient, to collect heat during the
day and then use it at night.
Juniper’s book is bursting with
examples like this and it presents
a fascinating journey through the
natural world, showing us that we
are in nature’s debt for providing us
with its services for free. Juniper
is a clever environmentalist – he
understands that many people
switch off over messages about
a declining planet but this
book provides the economic
consequences in doing so. He also
describes its beauty in sometimes
beguiling detail.
A fact at the beginning of a
chapter shows that 27 per cent of
Heads of Global companies say that
the loss of natural diversity could
cut business growth. This book is
particularly important for industry
leaders who understand that
sustainability has to become part
of their business model. What is
happening to our natural resources
$3.7 Trillion: value of Carbon Capture Services gained by 2030 through halving the deforestation rate
$6.6 Trillion – ANNUAL GLOBAL
ENVIRONMENTAL DAMAGE CAUSED
BY HUMAN ACTIVITIES
(11 PER CENT OF WORLD GDP)
50-55 Book Review.indd 51 19/3/13 10:28:42
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL52
BOOK REVIEW
is truly terrifying and this book
doesn’t pull any punches but it does
offer hope in how we can conserve
nature and provides case studies in
how some countries are benefi tting
by a new approach.
One of the examples Juniper
provides is the natural carbon
capture and storage of rainforests.
Guyana is a poor country in
South America but has extensive
rainforests and the soils and
minerals have huge economic
value. One of the concerns is
that if the practice of logging and
mining increased to a larger scale
there would be less carbon storage
in the forest and more in the
atmosphere. Juniper explains that
Guyana’s President Jagdeo invited
an international partner to help to
pay to keep the rainforests intact.
Norway came forward and agreed
to pay Guyana $250 million over fi ve
years to keep its forest undamaged.
Juniper reveals: “This fi gure was
arrived at in part through calculating
the value of the work done by the
forests to capture and store carbon.
By paying to keep that work going,
the world would get an economic
benefi t refl ected in the payments
being made by Norway.”
Norway’s fi nancial incentive
has also resulted in modernisation
of Guyana, which has resulted
in moving its energy sector to
renewable energy, solar energy
for indigenous families and more
low carbon jobs. Juniper often
highlights the positive in this book
but he does not shy away from
describing the problems too.
In other parts of the world this
particular programme would have
higher costs and research reveals in
South East Asia the price of slowing
down deforestation would need
to be set well above the levels of
Guyana. But as Juniper concludes
it would be less expensive than
to invest in carbon capture and
storage technologies.
This book is interwoven with
facts, case stories and economics
but it is also one that feeds the
imagination too. From a literary
perspective there is an almost
story-telling element of exotic lands
and almost fantastical creatures and
landscapes. The clarity of language
in this book prevents any alienation
from what are really quite complex
subjects. From the crisp, matter
of fact tone to the magical almost
folksy descriptions of trees called
azaroles, chinkapins, cornelian
cherries, medlars, mulberries and
other exotic delights grown in
experimental plots in Devon.
You are also taken all over the
world to habitats unfamiliar and
ones that cry out for a possibility
of far fl ung travel. “Bright purple
and shining emerald feathers
dashed and darted between
fl owers.” Juniper’s description
of hummingbirds visiting a bush
in the Colombian Andes in an
area of subtropical cloud forest is
particularly vivid.
Leaving the moments of
whimsical to more grounded
concerns, it is not an unknown
fact that we have become less
dependent on fossil fuels to meet
governments’ carbon emission
targets, yet the demand for energy
will increase. Juniper states: “Soil
is probably the least appreciated
source of human welfare and
security.” Soil provides carbon
capture and storage and “one
estimate holds that at the global
level it would be possible to take
“There is a species of tiger snake that in cooler climates might offer new ideas on how
to make heating systems more effective.”
50-55 Book Review.indd 52 19/3/13 10:28:59
WWW.CENTRALHEATING.CO.UK APRIL 2013 53
$274 Billion: contribution to Global GDP from fishing, fish processing and sales
50-55 Book Review.indd 53 19/3/13 10:29:13
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL54
BOOK REVIEW
WHAT HAS NATUREEVER DONE FOR US?Author, Tony Juniper with a foreword by HRH The Prince of Wales. www.profi lebooks.com
in and store some 5.5 billion tonnes
of carbon dioxide equivalent in soil
every year.” As Juniper explains this
is a massive opportunity in a world
that is struggling to prevent the
devastating effects of climate change.
Juniper in his conclusion
discusses how modern economies
are controlled by governments
and private sector companies
who are both driven by ‘short-
term incentives’ and ‘pressures’
resulting in a false economy. It is
human nature to look after those
in your immediate vicinity and to
achieve instant profi ts and this ‘short
termism’ is how today we conduct
economic activity. Juniper and
other signifi cant thought leaders
want companies to think more about
natural capital as an ‘underpinning
service for the economy.’
The attitude held by many is to
take as much natural resources
as possible while it is still there.
The reality according to Juniper
is that we need to shift towards a
bioeconomy where human economic
development and nature fuse.
Juniper uses the example of
consumer goods giant, Unilever
who is standing out as a leader by
setting out a Sustainable Living
Plan with the goal of cutting its
environmental impact by half by
2020. This new nature- friendly
approach invited questions from
journalists who wanted to know what
this would mean for quarterly profi t
forecasts. But the CEO ‘suggested
that investors only interested in
short-term returns should take their
money elsewhere.’ Other major
companies are following this example
such as Puma and Marks and
Spencer. Business leaders who are
forward-thinking realise that nature is
important to the performance of most
companies and the issue is ‘how
we can benefi t economically while
keeping the environment intact.’
Technology is important by
transforming how we collect our
natural resources for example by
better farming practices but nature
cannot be replaced by technology.
The carbon capture and storage
properties of rainforests and soils,
photosynthesis and the productivity
of our oceans are essential yet fragile.
Nature provides us with so much
but it requires ‘careful management
of natural systems so that it can
carry on providing us with what
we need.’ Juniper wants ‘the
bioeconomy to support human
needs with the use of natural capital
based on taking only dividends and
where costs in terms of damage to
natural systems never exceed the
value of the benefi ts gained from
keeping them intact.’
This book does not let up and
it is no easy ride and rightly so
- why should it let us off the hook
as we are all responsible for our
planet? As you progress throughout
the book you start to realise
from the soil beneath our feet,
photosynthesising plants, the sun,
pollinating insects, forests, to the
water in vast oceans, nature has a
huge price tag on its head and we
can profi t from its value. But if we
continue to abuse its generosity
as we have been doing the world
over then nature also has a raging,
unpredictable face and it will make
us pay for man’s folly.
Jodie Wiltshire
“Bright purple andshining emerald feathers
dashed and darted between fl owers”
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WWW.CENTRALHEATING.CO.UK APRIL 2013 55
“The attitude held by many is to take as much natural resources as possible while it is still there. The reality according to Juniper
is that we need to shift towards a bioeconomy where human economic
development and nature fuse.”
50-55 Book Review.indd 55 19/3/13 10:29:47
It has been a diffi cult economic
climate throughout 2012 and
many of you have experienced
demanding market conditions. HHIC
has been playing its part in looking
for ways to stimulate the market. A
possible solution for creating stimulus
has been to secure heating within the
fl agship Green Deal scheme. HHIC
and its partners convinced ministers
and offi cials from the Department of
Energy and Climate Change (DECC)
about the potential for heating which
gave heating installers the opportunity
to become a trigger for the Green
Deal. It also ensured that heating
would receive its share of the incentive
funding for the scheme. DECC has
embraced these proposals and it
was encouraging to see a number
of heating products benefi tting from
the Green Deal cashback scheme
announced in October 2012.
During the past twelve months and
for the fi rst time in many years heating
has featured very prominently in the
government’s energy and environmental
policy programme. HHIC has
continued to build and reinforce its
relationships with the government both
at the civil servant and political levels.
It is encouraging to report that we are
increasingly perceived as the leading
association with whom the government
consults with on all policies affecting
the domestic heating market. This
very much refl ects the strength of our
member base and the knowledge and
infl uence that members have on the
market. It is crucially important that
HHIC maintains this relationship to
help ensure that the government is
realistic over what it can deliver. It
is also important that our industry
has more certainty about the policy
landscape to improve confi dence
about its business planning.
2013 is set to become another
challenging year. We know that market
trading will be tough and even more
so with little in the way of government
incentives. But against this bleak
backdrop, there are a number of
serious initiatives that will be launched
and one that has been already.
The Green Deal was launched on
January 28 2012. HHIC was invited
to the launch events which attracted a
large level of political support. There is
no doubt that the government would
like to see this initiative succeed.
However, HHIC has also recognised
that the policy has elements that are
currently not working and solutions
need to be found. As of yet, small
installation companies are feeling
excluded from the scheme. The
reasons are varied but many focus on
the high entry costs and punitive levels
of regulation in order to be eligible. The
frustrations are that the heating installer
is one of the most regulated of all trades
and yet the Green Deal is seeking extra
bureaucratic, box ticking in order to
allow them to participate.
HHIC has been working closely
with the DECC communications team
on how to engage with the heating
industry. In February, DECC attended
a meeting with the PR and marketing
representatives from HHIC members.
This allowed for a frank discussion
on what DECC needed to do to help
manufacturers disseminate a positive
message to their installers whom they
meet on a very regular basis. Further
action is scheduled for later this spring
on how to take this forward.
We are also expecting the launch of
the domestic Renewable Heat Incentive
(RHI). This ground breaking piece of
legislation is due in the summer. It has
taken a number of years for the scheme
to become a reality and there are real
hopes that this incentive could fi nally
start to help those who wish to install
renewable heat technologies.
HHIC has launched a Biomass
Heating Group in order to assist with
the process. One of the reasons for
forming this group is because DECC
has indicated that it would prefer a
single group with whom to negotiate
and act as the collective voice
representing companies involved in
the biomass heating industry. We will
be working alongside ICOM and other
stakeholders such as HETAS.
There is still a lot of work to be done
to ensure that the RHI is successful
and we are eagerly waiting DECC’s
consultation response to see if our
messages have helped to shape the
legislation. Most of all we hope that the
fi nal scheme will see generous tariffs for
all technologies and will be launched
nationwide and not as a pilot.
Finally, DECC are going to be
publishing a ‘Heat’ options paper this
spring. Early indications reveal that
it could look at ways of developing
policy that meet the aims of the Heat
Strategy published last year. It will
be interesting to see which direction
DECC will take. It could move
towards regulation or a less punitive
approach. One thing is for certain,
HHIC hopes that it will acknowledge
the 15.4 million ineffi cient boilers
currently in use and that any move to
reduce our carbon output could start
with incentivising their replacement.
I would like to take this opportunity to thank HHIC members for renewing their membership for 2013. We are always grateful for this continued support from companies in the heating industry and continue to repay your loyalty with our hard work.
MEMBER NEWSBY ISAAC OCCHIPINTI, MEMBERSHIP MANAGER
IF YOU HAVE ANY COMMENT ON THIS ARTICLE PLEASE CONTACT ME ON 01926 513742
APRIL 2013 HEATING & HOTWATER INDUSTRY COUNCIL56
MEMBER NEWS
56 member news.indd 56 8/3/13 14:53:17
www.holeintheroof.org.uk
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The mark of quality for the installation, commissioning and servicing of domestic heating, renewables and hot water systems
58 Benchmark poster.indd 2 8/3/13 14:59:24
Mitsubishi FP.indd 1 20/3/12 14:04:04
INDUSTRY COUNCIL
HEATINGHOTWATER
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