HFT 2220

Chapter 2Planning and Organization

Why Plan?Why Plan?

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Increases in Effectiveness

Accomplish Goals and Objectives Efficiency

Achieve maximum results with minimum input Productivity

The Planning ProcessThe Planning Process Collecting information to allow Collecting information to allow

managers to make decisions managers to make decisions Formulate objectivesFormulate objectives Determine actions to achieve those Determine actions to achieve those

objectivesobjectives GoalsGoals

Human Resources PlanningHuman Resources Planning Planning – A processPlanning – A process Operations Oriented PlanningOperations Oriented Planning Behavior Oriented PlanningBehavior Oriented Planning

What to Plan ForWhat to Plan For How many people do you need?How many people do you need? What kind of people do you need What kind of people do you need

(skills & abilities)?(skills & abilities)? Where will you find them?Where will you find them? How will you retain them?How will you retain them?

Forecasting Making educated predictions about

the near future Usually short term – 1 year or less Usually based on changing trends Uncertainty a big factor Based on variables

Qualitative Quantitative

Human Resources Forecasting Human Resources Forecasting VariablesVariables

Customer demandsCustomer demands Product demandProduct demand Labor costsLabor costs Labor availabilityLabor availability Employees needed per Employees needed per

job descriptionjob description Training requirementsTraining requirements TurnoverTurnover

Absenteeism trendsAbsenteeism trends Government Government

RegulationsRegulations Labor costsLabor costs Working hoursWorking hours RetirementRetirement Social securitySocial security

Other legal conditionsOther legal conditions UnionsUnions

ObjectivesObjectives Operational objectivesOperational objectives Derived from company goalsDerived from company goals

Company missionCompany mission Based on actions or activitiesBased on actions or activities SpecificSpecific ConsistentConsistent ComplimentaryComplimentary