hfm system messages: revealed!
DESCRIPTION
Presentation by Chris Barbieri, Practice Director and Oracle Ace for Edgewater Ranzal, at Kaleidoscope 2010 (ODTUG June 2010)TRANSCRIPT
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Hyperion Financial Management
System Messages: Revealed!Revealed!
Chris Barbieri
Consolidation Practice Director
Oracle Ace
Ranzal & Associates
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The Black Art of Reading HFM Event Logs
• Where does HFM store its event information?
• Maintaining the logs
• How can I view this?• How can I view this?
• OK, what does it actually tell me?
• And what can I do about it?
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Understanding HFM Logs
Messages
• Messages are informational –start/stop consol, log in, log out etc.
• Some messages are purposely out of time order (consol starts get
printed at completion of consol
Warnings
• Often due to subcube size issues• Often due to subcube size issues
• HFM Subcube Troubleshooting Guide / Memory Management in
HFM documents
Errors
• Access rights
• Syntax Issues
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Where are the HFM events stored?
• Text file containing XML, named HsvEventLog.log
– On each server that has the HFM client, including app servers and web servers
• Pre-HFM 9.2.0.2 or 9.3.0– ..\Hyperion Solutions\Hyperion Financial Management\Server Working Folder\
• Starting with 9.3.1 Oracle moved all product logs to a • Starting with 9.3.1 Oracle moved all product logs to a common parent folder
– HYPERION_HOME\Logs\FinancialManagement
– or
– HYPERION_HOME\Logs\HFM
• Starting with 11.1.2 moved again– HYPERION_HOME\Logs\FinancialManagement
– or
– HYPERION_HOME\Logs\HFM
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Also written to the Windows Event Log
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Also written to the database
Best way to see events
from all servers
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How can I view this?
• Administration Module
– Web: Administrators only
• HFM Error Log Viewer utility
– Free standing executable– Free standing executable
– Bundled with HFM under \Consultant Utilities
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Web System Messages
• Available to administrators
• Reads from the HFM_ErrorLog table in the database
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Navigation on the web
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Viewing the Messages
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Reading the HsvEventLog.log
Load file from disk (customer’s file etc) by clicking on Diskette Icon
Focus on Text of Messages
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Launch the Utility
• Launch HFMErrorLogViewer.exe
• System Message panel
• Details panel
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Details
• Web suppresses • Web suppresses
richer details
shown in utility
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Find “Registry”
• Each server’s registry settings are written during an application start-up.
• Most but not all registry entries are written
• We’ll cover the actual entries in another presentation
• We’ll cover the actual entries in another presentation
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HFM Version
• New in 9.3.1.2 utility, shows version info from the
log
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Walk through the settings
• Discuss
primary
settings
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Database settings
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9203 and 931 new settings
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System Memory at Inception
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System memory ongoing
• Written to provide basic “perfmon”
information without having to turn on
capture
• Virtual versus private bytes• Virtual versus private bytes
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Invalid records
• 9.2.0.3 and 9.3.1 have greatly improved algorithm
for determining whether records are valid
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Page File Size
• Increased in 9.2.0.3, 9.3.1 to 130 and 260 MB
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Berkely DB File Location
• *.db*
• Can be deleted at start-up or start-up or after shut-down
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NoInput Cache
• Added in 4.1.x to improve algorithm for m for determining no input cells
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Consolidation Type
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Consolidation start and finish
• Summary
indicates
start time
• Details have • Details have
finish time
• Is written
when it
completes
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Paging
• Watch pagednodes> 0
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Common but meaningless
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Search for Purging…
• Find “freelru”
• Least Recently Used
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FreeLRU
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Chart FreeLRU Activity
• New graph feature in 9.3.1.2 utility
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Find all FreeLRU
• System 9 added a “Filter” option
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Cube size
• FreeLRUmessages can be paresed in Excel to determine cub size
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HSVEventlog vs HFM_ErrorLog
• Note the application and server server fields
• Content can differ too
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Database log
• Can be opened only if you have access to a UDL file –
typically only on the HFM application server(s)
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Extracting this
• You can extract the database entries to a text
file, which is preferable to the event logs
• Can also truncate the entries using this
• And split large files (anything > 30 MB is too
large)
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Chris BarbieriChris [email protected]@ranzal.com
Needham, Needham, MAMANeedham, Needham, MAMA
USAUSA
+1.617.480.6173+1.617.480.6173
www.ranzal.comwww.ranzal.com