henry ford health system answering the call
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Henry Ford Health System Answering the Call. The Henry Ford Experience: 7 Pillars. Mission To improve people’s lives through excellence in the science and art of health care and healing. Vision Transforming lives and communities through health and wellness – one person at a time. - PowerPoint PPT PresentationTRANSCRIPT
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Henry Ford Health System
Answering the Call
Organizational Framework Leadership
Core Competencies Innovation Care Coordination Collaboration
Vision Transforming lives and communities through health and wellness – one person at a time.
People Service Quality & Safety
Growth Research & Education
Community Finance
DIVERSITY AND INCLUSION
System Values Respect for people High Performance Learning & Continuous Improvement Social Conscience Each Patient First
Mission To improve people’s lives through excellence in the science and art of health care and healing.
Strategic Patient/ Performance & Staff Safe & Reliable AccountabilityPlanning Customer Focus Knowledge Management Focus Process Focus for Results
The Henry Ford Experience: 7 Pillars
Pillar Programs Outcomes
People
•Diverse recruitments and retention •Succession planning•Diversity training •Leadership awareness & engagement•Leveraging diversity of thoughts & ideas
Value & respect for all employees with opportunities for growth and development
Service•Target customer listening•Cultural sensitivity training •Interpreter services
Patient satisfaction at all levels
Quality & Safety
•Culturally competent training •Navigating the system •CLAS standards•JCAHO standards
Patient safety and culturally competent care
Growth•Employee Resource Groups•Targeted marketing and branding
New patients
R & D•Eliminating Disparities•Researching chronic conditions by race•Use of race, ethnicity and language data
Patient safety and culturally competent care
Community
•Community Engagement•Health fairs•Buy Detroit•Midtown: Live, Shop, Eat
Improve health status and support economic development
Finance•Supplier Diversity•New emerging diverse markets
Drive financial performance
Diversity Council
President / COO
ERGsEmployee Resource
Groups
Business Unit Diversity
Committees
Public Responsibility
Board Quarterly Report
•Other Ad Hoc Board Reporting
Pillar Teams•Alignment
•Coordination•Monitoring
Workforce DiversityScore card team
CDOChief Diversity Officer
The Diversity Council is responsible for thedevelopment and oversight of all diversity
strategies and programs
CEO
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Structure
Institute on Multicultural Health
• Community Health Education & Capacity
Building
• Healthcare Equity Campaign
Office of Community Health, Equity & Wellness
Dr. Kimberlydawn Wisdom, SVP
Generation With Promise
Childhood Obesity Prevention
Sew Up the Safety Net
Infant Mortality Disparity Reduction
Also:
Center for Health Promotion and Disease Prevention
Center for Integrative Wellness
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Generation With Promise
Project vision: Middle school–aged students in underserved communities are empowered to drive policy, environmental and youth behavior change
Long-range vision: Decrease risk for chronic disease and incidence of obesity, promote healthier communities and develop health care advocates and leaders.
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Generation With Promise
Goal: Positive change at 3 levels… Develop/implement school health policies Improve school environments (more healthy
choices) Change student behaviors and leadership skills
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Sew Up the Safety Net for Women & Children Project Goal Working through an unprecedented public-private
partnership of Detroit’s major health systems, public health, academic and community partners, we will tighten a loose net of disconnected medical and social services …
…thereby building a comprehensive, accountable system of care that will engage the residents of three Detroit neighborhoods to improve the conditions that lead to infant survival through the first year of life.
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Sew Up the Safety Net for Women & Children Project Objectives
Connect 1,500 at-risk women, 375 pregnant (Group P) and 1,125 non-pregnant (Group NP), ages 18-34 years in the Brightmoor, Osborn, and Southwest neighborhoods to community and health care resources by 6/30/2014.Improve awareness of health equity and racial disparities in health care by providing educational sessions to 500 physicians, nurses, social workers, and other health care professionals in the participating partner health systems by 3/31/2014.Establish technologically relevant educational and supportive products that will engage the broader community in promoting good health status prior to and during pregnancy.
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Mission is to: Conduct and facilitate research focusing on health and
healthcare disparities and to disseminate outcomes locally, regionally, and nationally
Develop community-based programs aimed at improving the health status of underrepresented racial and ethnic populations and other underserved groups
Provide training to enhance the cultural competence of employees, researchers, and health care providers and to engage them as partners in working towards healthcare equity
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Healthcare Equity Campaign
Goal To increase knowledge, awareness, and
opportunities to ensure healthcare equity is understood and practiced by Henry Ford providers and other staff, the research community and the community at large; and to link healthcare equity as a key measurable aspect of clinical quality.
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Healthcare Equity Campaign
Phases Phase 1: Raise awareness about health and healthcare
disparities as we move toward healthcare equity Phase 2: Implement tools to improve cross-cultural
communication and collaboration; plan for review of quality metrics by race/ ethnicity/ language
Phase 3: Integrate into System processes to ensure sustainability and accountability; develop process for continuous monitoring of quality metrics by race/ ethnicity/ language and for intervention
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Healthcare Equity Campaign
Reducing Care Disparities:A Leadership Imperative
Saint Francis Strategy
• Governance Commitment to Health Care Equity• Increase Diversity in Governance and
Management– Governance and Nominations Committee
• Increase Board Diversity
– Management Diversity Plan• Carrington and Carrington
• Cultural Competency Training– Davis Communications
Saint Francis Strategy, cont.
• Vice President of Community Health, Disparity and Health Policy– Develops a multidisciplinary program in Health Care Disparities
with a Tripartite Mission of clinical care, research and education– Engage in advocacy efforts– Initiate Basic Science, Clinical and Health Policy Research– Data collection oversight– Oversee the Curtis D. Robinson Men’s Health Institute– Curtis D. Robinson Men’s Health Institute
• Clinical
• Fundraising
• Research
• Tuskegee Institute Partnership
“Of all the forms of inequality, injustice in health care is the most shocking and inhumane…”
Dr. Martin Luther King, Jr.
DISPARITY IN PROSTATE CANCERDISPARITY IN PROSTATE CANCER
African American Men are 2.5 times more likely to African American Men are 2.5 times more likely to
die from the disease than Caucasian mendie from the disease than Caucasian men
Prostate Cancer is the second-leading cause of Prostate Cancer is the second-leading cause of
cancer death in African American men.cancer death in African American men.
If diagnosed in the late stages, African American If diagnosed in the late stages, African American
men have only a 29% five year survivalmen have only a 29% five year survival
MEN OF COLOR HEALTH INITIATIVE (MOCHI)MEN OF COLOR HEALTH INITIATIVE (MOCHI)
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Saint Francis Hospital Board Member Saint Francis Hospital Board Member Curtis D. Robinson commits $1million to Curtis D. Robinson commits $1million to
Men’s Health InstituteMen’s Health Institute
Hartford Foundation for Public Giving (HFPG) Hartford Foundation for Public Giving (HFPG) awards a $472,000 grant to establish a awards a $472,000 grant to establish a prostate cancer outreach programprostate cancer outreach program
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Curtis D. Robinson Curtis D. Robinson Men’s Health Institute Men’s Health Institute
ComponentsComponents Community Education PlanCommunity Education Plan
for men and their familiesfor men and their families
Early Detection ProgramEarly Detection Program including free testingincluding free testing
Access to the most advanced treatmentsAccess to the most advanced treatments including the da Vinci Robotic Surgical Systemincluding the da Vinci Robotic Surgical System
CDRMHI Advisory Board
Curtis D. Robinson, Founder and Chairman, Curtis D. Robinson Men’s Health Institute, President & CEO, C&R Development
Christopher M. Dadlez, FACHE, President & CEO, Saint Francis Hospital and Medical Center
Richard Blackmore, Founder, T. R. I Management, former NFL Star (Philadelphia Eagles and San Francisco 49ers)
Dr. L.D. Britt, President, American College of Surgeons Gene Bruyette, Founding partner of KBW Financial Dr. Ben Carson, Sr. M.D., Johns Hopkins School of Medicine Clifton Davis, Hollywood Movie Actor, Singer and Writer Richard Graziano, Publisher, The Hartford Courant Lonnie L. Johnson, Esq., Senior Director, ExxonMobil Dr. Cato T. Laurencin, Vice President, UCONN School of Medicine Deacon Arthur L. Miller, President, National Association of Black
Catholic Administrators Gilbert L. Rochon, Ph.D., MPH, President, Tuskegee University
Da Vinci Robotic Surgical SystemDa Vinci Robotic Surgical System
Hartford IslamicHartford IslamicCenter EventCenter Event
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Hartford Public LibraryHartford Public Library
Barber Shop Outreach EventsBarber Shop Outreach Events
August 2010August 2010CDRMHI CDRMHI
Celebrity Golf Celebrity Golf TournamentTournament
Dr. Ben Carson- Keynote Speaker
First Annual Cruise for a CureFirst Annual Cruise for a Cure
Sen. Dick Blumenthal (D-CT) & the CDRMHI TeamSen. Dick Blumenthal (D-CT) & the CDRMHI Team
Tuskegee Center for Bioethics- Est.1997Tuskegee Center for Bioethics- Est.1997
CDRMHI MAKING A DIFFERENCE !CDRMHI MAKING A DIFFERENCE !
42 Community Events Held42 Community Events Held 1,224 Attendees1,224 Attendees 647 PSA’s drawn647 PSA’s drawn 581 Digital Rectal Exams581 Digital Rectal Exams 33 Prostate Biopsies performed33 Prostate Biopsies performed 18 Prostate Cancer pts diagnosed/ 18 Prostate Cancer pts diagnosed/
treatedtreated 7 Robotic Prostatectomies7 Robotic Prostatectomies
7 Radiation/Hormonal treatment7 Radiation/Hormonal treatment
4 Other treatments4 Other treatments
as of 7/6/11as of 7/6/11
SurvivoMHI Survivors.jpgr Slide
MHI Survivors.jpg
““An Historic Discussion about Health Disparities” An Historic Discussion about Health Disparities” Town Hall MeetingTown Hall Meeting
April 19, 2011April 19, 2011
A A Community - BasedCommunity - Based
Multidisciplinary Center for Health Multidisciplinary Center for Health DisparitiesDisparities