helping your students succeed with cognitive tutor and...
TRANSCRIPT
Parent Webinar Helping Your Students Succeed with
Cognitive Tutor ® and MATHia ® December 5th, 2013
Scott Spindler, Customer Support Lead
Kasey Bratcher, Director of Professional Development
Agenda
• Who are We?
• Troubleshooting: Getting Things Up and Running
• Software Demo: Helping Your Student be Successful
• Customer Support Contacts
Who Are We?
• Carnegie Learning was founded by Carnegie Mellon
University researchers and veteran math teachers.
• We are focused exclusively on mathematics.
• Our software is unlike anything else on the market and
has won numerous awards.
• Our research is long-standing and on-going.
Who Are We?
Customer Support Lead
Director of Professional Development
Troubleshooting
• Avoid problems from the start by running the
system requirements tool
• Installing Java
• Pop-up messaging
• Beyond the system requirements tool
System Requirements Tool
System Requirements Tool
System Requirements Tool
Installing Java
• Go to http://www.java.com
Installing Java
Installing Java Windows
Installing Java Windows
Installing Java Windows
Installing Java OS X 10.7 or higher
Installing Java OS X 10.7 or higher
Installing Java OS X 10.7 or higher
Troubleshooting
• What would you like to know?
For More Information, Contact us:
Scott Spindler Customer Support Lead
Toll Free: (888) 851-7094 x113
Kasey Bratcher Director of Professional Development
Toll Free: (888) 851-7094 x416
CUSTOMER SUPPORT [email protected]
Toll Free: (888) 851-7094 option 3