Electricity meter reading guide

Helping you read your electricity meter.

Single Dwelling

Multi Dwelling

Your meter may be located outside or inside your home. If it’s outside, you’ll find it either on the left, right, or front wall, or on the front or rear porch of your home. Not there? It might be inside your home, so check in your hallway, laundry or garage.

If you live in an apartment, duplex or other multi-dwelling building, your meters should be together in one place, either in the basement, carpark or in a cabinet on your floor. Your meter should be labelled with your unit number, so make sure you’re reading the correct meter. If you’re not sure, check the meter number with the number on your last Powerdirect bill. The meter number is usually on the front of the meter.

Locating your meter

Powerdirect electricity meter reading guide

Powerdirect electricity meter reading guide 2

There are many types of electricity meters, depending on the type of property and age

of your meter.

Which image best matches your meter? Follow these step-by-step instructions to find out how to read your meter.

Electricity Clock Dial

Electricity Cyclonic Dial

Electricity Digital Dial

Powerdirect electricity meter reading guide 3

Powerdirect electricity meter reading guide

How to read a clock dial meter

Things to watch out for

1. Confirm that the meter's serial number is the same as the one noted down on your last electricity bill.

2. Read the dials from left to right. The dials turn in opposite directions, so if the first one turns clockwise, the next will turn anti-clockwise. Make sure to check which way each dial turns before you read it.

3. If the pointer is between two numbers, note down the lower number. The exception to this rule is when the pointer is between 9 and 0. In this case, note down 9.

If the pointer is between two numbers, note down the lower number. In the example above, you should note down 4.

The reading for this meter is: 36207 The reading for this meter is: 17679 The reading for this meter is: 88196

3 3 3

2 2 2

1

11

Sometimes, the pointer will look like it’s directly on a number. Before you type anything down, look at the next dial.

If the pointer on the next dial is between 0 and 1, note down the number that the previous pointer was on.

For example, if the dials look like the above, note down 3.

If the pointer on the next dial is between 9 and 0, note down the number before the one the previous pointer was on.

For example, if the dials look like the above, note down 2.

0

5

1

6

9

4

8

3

2

7

0

5

1

6

9

4

8

3

2

7

0

5

1

6

9

4

8

3

2

7

0

5

9

4

1

6

2

7

8

3

0

5

9

4

1

6

2

7

8

3

Powerdirect electricity meter reading guide

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How to read a cyclonic meter

1. Confirm that the meter's serial number is the same as the one noted down on your last electricity bill.

2. Record your meter read by typing in each number from left to right as you read them, including all leading zeros. If a dial appears to be between numbers, record the lower number.

3. For Type 2, read both the L and H readings.

Type 1 The reading for this meter is: 056156

Type 2 The reading for this meter is: L 005218 and H 012943

Type 3 The reading for this meter is: 83544

22

1

1

2

1

Powerdirect electricity meter reading guide

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How to read a digital meter

Type 21. Confirm that the meter's serial number

is the same as the one noted down on your last electricity bill.

2. Press the ‘display’ button to show the reading options on the screen.

3. Record your usage for peak, off-peak (if applicable) and solar (if applicable), including all leading zeros.

Note: If you have more than one register, keep pressing ‘display’ to show the other registers. You can check your last electricity bill to confirm how many registers you have.

Type 31. Confirm that the meter’s serial number

is the same as the one noted down on your last electricity bill.

2. Record your usage for peak, off-peak (if applicable) and solar (if applicable) including all leading zeros.

Note: If you have more than one register, the screen will automatically scroll. You can check your last electricity bill to confirm how many registers you have.

2

3

2

2

3

4

1

1

1

Type 11. Confirm that the meter's serial number

is the same as the one noted down on your last electricity bill.

2. Press the ‘display’ button to show the reading options on the screen. You might need to press it more than once to cycle to the correct display.

3. If available, check the configuration reference guide on the meter to determine which display you’ll need to read.

4. Record your usage for peak, off-peak (if applicable) and solar (if applicable), including all leading zeros.

Note: The screen above shows ‘03’ in small digits. This means that it is on screen number 3, which displays the total kWh used. Do not include these numbers in your read. Do not press the ‘Boost’ button.

The reading for this meter is: 86798 The reading for this meter is: 03351 The reading for this meter is: 0001848

Powerdirect electricity meter reading guide

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For more information on metering and how to submit your Self Service Meter Read or dispute your read that hasn’t been accepted, head to powerdirect.com.au/meterread

For language assistance please call 131 450.

More information

Powerdirect electricity meter reading guide

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Powerdirect Retail Energy Limited ABN 28 067 609 803