Help today. Better tomorrow.

Welcome toHorizon’s

Services atSisters Hospital

Please ask for our admissions department at (716) 831-1800 to schedule an appointment with your licensed counselor at the Piver Center.

For more information regarding Horizon, please access our website

at www.horizon-health.org.

www.horizon-health.org

Help today. Better tomorrow.

Absolutely. The confidentiality of your care is protected by state and federal laws. We do not share any information about you except with your written authorization.

Horizon accepts Medicaid and most commercial health insurances. You will discuss your specific circumstances with our staff at your first visit. We may assist you in applying for Medicaid if you qualify.

If you do not have health insurance, you may qualify for a reduced fee based on your income. It is important that you bring all of your insurance information to the first visit.

You will be responsible to pay your co-pay or deductible at the time of each service.

Will my personal informationbe kept confidential?

How will I payfor treatment?

We will coordinate your care with your Catholic Health physician and other medical providers. This will include securing key medical records to ensure that we provide appropriate medications.

We will also inform your doctors of the results of your assessment and treatment at Horizon and ensure effective two-way collaboration.

We encourage the involvement of your family or significant others in your care. Their involvement, input, support, and active participation in your care are often critical to successful recovery. This participation is also often helpful to family members or significant others who want to help. Of course, their involvement is based on your choice.

You will work with a counselor to establish a treatment plan that addresses your needs and goals for treatment.

Generally, these goals include reducing emotional symptoms (anxiety, depression, etc.) and/or addressing health or other problems associated with the use of alcohol or other drugs.

The treatment plan is designed to help you be more effective and content in your family, work, school, leisure time and general community functioning.

Treatment is provided by a team of behavioral health professionals under the direction of a psychiatrist or psychiatric nurse practitioner.

Each person receives a primary counselor who is responsible to meet with you for counseling and to develop your treatment. The team meets weekly to review client’s progress and to ensure that treatment is effectively coordinated.

What are the goals of treatment?

Will you be communicating with my Catholic Health doctors about my care?

Who will beresponsible for my care?

Can my family beinvolved in my care?

Your Catholic Health physician has referred you to Horizon to address the emotional challenges often associated with your medical condition. Both your physician and Horizon recognize that your emotional and physical health is directly related and that your progress in each area supports your progress in both.

At Horizon, we are committed to providing you the highest quality of care delivered with respect for your needs, preferences, and goals. As part of this commitment, we have prepared this list of answers to frequently asked questions to help you understand how services at Horizon are provided and the range of services available to you.